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Quality management jobs in RuislipCrear alertas

  • Business Development Manager
    Business Development Manager
    hace 6 días
    £35000–£40000 anual
    Jornada completa
    West Drayton

    Yiewsley Food Centre is a well-established retail business serving the local community with a wide range of high-quality fresh fruits, groceries, and halal meat products. With a growing and diverse customer base, we are entering an exciting phase of expansion and are looking to strengthen our management team to support continued growth and market development. We are seeking an experienced and motivated Business Development Manager to drive growth, expand market reach, and identify new commercial opportunities for Yiewsley Food Centre. The successful candidate will play a key role in shaping business strategy, improving sales performance, and supporting long-term expansion plans, including new products, partnerships, and potential new outlets. Key Responsibilities • Identify and develop new business opportunities to increase revenue and market presence, • Create and implement effective business development and sales strategies, • Analyse market trends, customer demand, and competitor activity, • Build and maintain strong relationships with suppliers, partners, and key stakeholders, • Support the development of new product lines and services, including culturally relevant offerings, • Work closely with senior management to support growth plans and operational improvements, • Prepare business reports, forecasts, and performance updates, • Proven experience in a Business Development, Sales, or Commercial Management role, • Strong understanding of retail or food-related sectors (desirable), • Excellent communication, negotiation, and relationship-building skills, • Strategic thinker with strong analytical and problem-solving abilities, • Ability to work independently and manage multiple priorities, • Proficient in Microsoft Office and basic business reporting tools, • Knowledge of UK retail compliance and market regulations is an advantage What We Offer • Competitive salary (£35,000 – £40,000 DOE), • Stable full-time role with long-term growth potential, • Opportunity to play a key role in a growing community-focused business, • Supportive and inclusive working environment How to Apply Please send your CV and a brief cover letter outlining your suitability for the role.

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  • Warehouse Operative
    Warehouse Operative
    hace 9 días
    £25000–£26000 anual
    Jornada completa
    Pinner

    Reporting To: Warehouse Manager Pay: £25,000 - £26,000 per year Hours: Temp or Perm position available Location: Hemel Hempstead Driving Licence - All applicants must have a driving licence to get to and from the warehouse Overview You will be part of an exciting and growing firm within the Aerospace industry. They are ideally looking for a warehouse operative to join the team and help the day to day duties of the busy yet rewarding warehouse. The company offer a fantastic package plus bonus. Key Responsibilities • Execute warehouse processes and follow established procedures., • Receive, inspect, and record all incoming shipments., • Book products into inventory systems and store them accurately., • Safely handle and store hazardous materials., • Pick inventory for customer orders and inspect for quality., • Verify documentation for internal and external stakeholders., • Pack shipments securely, ensuring the highest level of customer satisfaction., • Prepare goods for dispatch and coordinate with courier drivers., • Collaborate across teams to ensure seamless order processing., • Operate equipment such as forklifts and pump trucks safely., • Track and monitor inventory using barcode scanning systems., • Contribute to maintaining a positive, clean, and efficient warehouse. Essential Skills & Experience • 3+ years in a similar warehouse environment., • Proficient in using IT software and inventory management systems., • Strong understanding of part numbers, batch numbers, and expiry dates., • Self-driven with excellent problem-solving skills., • Great interpersonal skills and a team-oriented mindset., • Detail-oriented and highly focused, even in dynamic settings., • Flexible and open to occasional weekend hours., • Physically fit, with experience in manual handling. Benefits • Competitive salary with performance incentives., • Generous paid time off and vacation policy., • Opportunities for professional growth and development., • A collaborative, innovative work environment.

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  • Customer Service Manager
    Customer Service Manager
    hace 1 mes
    £31000–£35000 anual
    Jornada completa
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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