About Noor Relief Fund Noor Relief Fund is a small but growing international humanitarian charity NGO dedicated to supporting orphans, providing clean water, and delivering life-saving aid. Registered in the UK and based in London, our work spans the Middle East, South Asia, and East Africa, where our passion and dedication to creating positive change drive everything we do. From emergency relief to long-term development, our projects provide the essentials of life - food, water, healthcare, and education while bringing opportunity to vulnerable communities, tackling hunger, poverty, disease, and illiteracy. We are guided by compassion, integrity, and transparency and we are entering an exciting new phase of growth. This means strengthening our fundraising, expanding our reach, and investing in the people who will help us achieve even greater impact. Joining NRF means becoming part of a passionate, mission-driven team where your work will directly transform lives. Role Purpose As Marketing Manager, you will lead and manage all aspects of Noor Relief Fund’s marketing, communications, and digital presence. You will be responsible for developing and executing a cohesive strategy that drives donor, sponsor, and partner growth, maximises fundraising impact, and strengthens NRF’s visibility. This includes leading multi-channel campaigns (both online and offline), managing digital marketing and website performance, guiding content and creative output, and providing strategic direction for social media. You will use data-driven insights to optimise performance and ensure accountability, while also forging partnerships and exploring innovative approaches to expand NRF’s reach. This is a pivotal role for a dynamic, mission-driven leader who can combine strategy with creativity to deliver measurable growth and impact. Key Responsibilities 1. Department Leadership & Strategy • Lead and manage all aspects of NRF’s Marketing Department., • Develop and deliver NRF’s overall marketing strategy in alignment with organisational objectives., • Drive the growth and engagement of NRF’s supporter base — donors, sponsors, and partners — by expanding reach and building long-term relationships., • Set clear KPIs and provide regular reports on performance and ROI to leadership., • Ensure NRF’s brand is consistently represented across all channels and touchpoints. 2. Campaigns & Fundraising Communications • Design and execute multi-channel fundraising campaigns (email, WhatsApp, newsletters, PPC, website, offline channels)., • Ensure all communications are highly targeted, results-driven, and audience-appropriate., • Collaborate closely with the Fundraising team to strengthen acquisition, retention, and lifetime value across donors, sponsors, and partners., • Maximise supporter engagement and income generation through innovative, data-driven campaign strategies., • Evaluate campaign performance, sharing learnings and best practices across the organisation. 3. Digital Marketing, Paid Advertising & Website Performance • Manage and optimise NRF’s Google Ads account to maximise reach, conversions, and cost efficiency., • Lead paid media campaigns across PPC and social platforms, ensuring strong ROI., • Oversee SEO strategy to improve organic growth and online visibility., • Manage NRF’s website as a key fundraising and communications tool, ensuring it is supporter-friendly, up to date, and optimised for performance., • Implement regular website testing, ensuring strong user journeys and conversion rates. 4. Content, Media & Creative Oversight • Work with the Media Team to produce compelling, high-quality content (videos, designs, supporter updates, impact reports)., • Ensure all creative output reflects NRF’s values of transparency, compassion, and professionalism., • Manage website content management, ensuring accuracy, relevance, and strong user experience., • Maintain consistency in messaging and branding across all channels and platforms., • Develop content guidelines and storytelling frameworks to inspire and engage supporters. 5. Social Media Management (through the Social Media Officer) • Provide strategic direction for NRF’s social media to align with marketing and fundraising objectives., • Supervise the Social Media Officer to ensure content aligns with the overall marketing strategy., • Guide platform-specific campaigns tailored to engage diverse groups and audiences., • Oversee paid social campaigns and organic content, optimising performance through data insights., • Monitor emerging trends and platform developments to keep NRF’s social presence relevant and impactful. 6. Data, Analytics & Optimisation • Use analytics tools (Google Analytics, Ads Manager, CRM data, etc.) to monitor, review and evaluate performance across donors, sponsors, and partners., • Regularly test new tactics and optimise strategies to improve landing page conversions, online donations, and supporter list growth., • Produce clear reports and insights for leadership, showing measurable results and recommendations for future campaigns., • Develop dashboards and reporting processes to track progress against KPIs and demonstrate ROI., • Integrate supporter data to strengthen personalisation, improve donor journeys, and deepen engagement with sponsors and partners. 7. Partnerships & Innovation • Identify and pursue opportunities to build partnerships with sponsors, agencies, influencers, and community organisations., • Develop engagement and relationship strategies to strengthen and expand NRF’s reach with corporate, institutional, and external partners., • Explore and test new marketing channels, technologies, and strategies to reach wider audiences., • Strategise NRF to be represented externally to raise brand visibility, credibility, and influence., • Forge collaborations and stay ahead of sector trends that amplify impact, expand reach, and keep NRF’s marketing innovative and competitive. Core Skills & Experience • Minimum 5 years’ experience in marketing, including at least 2 years in a management or leadership role, ideally within a charity, non-profit, or mission-driven organisation, • Proven track record of leading marketing functions, ideally within a charity, nonprofit, or mission-driven organisation., • Strong expertise in digital marketing, including PPC, SEO, paid social, and multi-channel campaign management., • Demonstrated success in setting KPIs, analysing performance, and delivering measurable ROI., • Skilled in using data and analytics tools (Google Analytics, Ads Manager, CRM) to inform strategy, optimise campaigns, and improve donor and sponsor journeys., • Excellent copywriting, storytelling, and content development skills, with the ability to adapt messaging for diverse audiences., • Experience in developing partnerships with sponsors, agencies, or corporate supporters., • Confident in managing people, freelancers, and agencies to deliver high-quality creative and digital output., • Strong relationship-building skills with experience engaging donors, sponsors, or external partners., • Strong communication skills, both written and verbal., • Strong IT skills, including familiarity with project management tools, apps, and emerging AI platforms that enhance marketing delivery., • Ability to balance strategic oversight with hands-on delivery in a fast-paced environment. Additional Skills & Knowledge • Experience managing Google Ad Grants for Charities., • Knowledge of donor behaviour, supporter engagement, and fundraising marketing., • Familiarity with CRM and donor/sponsor management systems., • Creative skills (design, video editing, or UX) to support content development. Personal Characteristics • A genuine passion for Noor Relief Fund’s mission and values, with a strong desire to make a positive difference., • Proactive and self-motivated, bringing energy and initiative to your work while encouraging and supporting others., • Committed to high standards and delivering quality outcomes, with a focus on impact., • Positive and solutions-focused, able to adapt and remain resilient when faced with challenges., • Reliable and professional, with the ability to stay calm and flexible under pressure., • A collaborative team player who values openness, respect, and shared success. Why Join Us? • Be part of a passionate, purpose-driven organisation making a real difference., • Work closely with leadership and have a direct impact on our growth., • Opportunities for professional development and long-term career progression., • A supportive, mission-led culture where creativity and innovation are encouraged. If you are passionate about using marketing to drive meaningful impact, and possess the skills to deliver strategy and leadership while growing engagement and income, we encourage you to apply for this exciting opportunity. Application Process To apply, please submit your CV and a short cover letter outlining your relevant experience and why you are passionate about joining Noor Relief Fund. Due to the high volume of applications we anticipate, we may be unable to respond individually to every applicant. If you do not hear from us within four weeks of the closing date, please assume you have not been successful on this occasion. We encourage applications from candidates who may not meet every single requirement listed but who can demonstrate the skills, experience, and passion needed to succeed in this role.
Job Description: We are looking for a creative and results-driven Digital Marketing Expert to join our dynamic team. The ideal candidate will have a deep understanding of digital marketing strategies, e-commerce platforms, and the fragrance industry. You will be responsible for developing and executing comprehensive digital marketing campaigns that enhance our brand visibility, engage our target audience, and drive sales growth. Key Responsibilities: Digital Strategy Development: Develop and implement comprehensive digital marketing strategies aligned with business goals. Conduct market research and competitor analysis to identify opportunities and trends in the fragrance e-commerce space. Define target audiences and create customer personas to tailor marketing efforts effectively. Content Marketing: Create and oversee the production of high-quality content, including blog posts, product descriptions, videos, and social media posts. Develop a content calendar to ensure consistent and timely content delivery across all digital channels. Collaborate with the creative team to produce visually appealing and engaging marketing materials. Search Engine Optimization (SEO): Optimize website content, product pages, and blog posts to improve organic search rankings. Conduct keyword research and implement SEO best practices to drive organic traffic. Monitor and analyze SEO performance, making data-driven adjustments as needed. Pay-Per-Click (PPC) Advertising: Manage and optimize PPC campaigns on platforms such as Google Ads, Bing Ads, and social media channels. Allocate budgets effectively to maximize ROI and achieve campaign objectives. Analyze campaign performance and adjust strategies to enhance results. Email Marketing: Develop and execute email marketing campaigns to nurture leads and retain customers. Segment email lists to deliver personalized and relevant content to different audience groups. Analyze email campaign metrics and optimize for higher open rates, click-through rates, and conversions. Social Media Management: Develop and implement social media strategies to increase brand awareness and engagement. Manage and grow our presence on platforms such as Instagram, Facebook, Twitter, Pinterest, and TikTok. Create, schedule, and publish engaging content that resonates with our audience. Monitor social media trends and adapt strategies to stay current and competitive. Analytics and Reporting: Utilize analytics tools (e.g., Google Analytics, Facebook Insights, SEMrush) to track and measure the effectiveness of digital marketing campaigns. Generate regular reports on key performance indicators (KPIs) and provide actionable insights. Use data to inform and refine marketing strategies for continuous improvement. Collaboration and Coordination: Work closely with the e-commerce, design, and product teams to ensure cohesive marketing efforts. Coordinate with external agencies, influencers, and partners to amplify marketing initiatives. Stay updated on the latest digital marketing trends, tools, and best practices to keep the company at the forefront of the industry.
Office Administrator (Part-Time) We are looking for an experienced Office Administrator to join our team on a part-time basis (2–3 days per week, 7–8 hours per day). The ideal candidate will be highly organised, confident using computers, and have a good understanding of digital marketing and social media. Key Responsibilities: General office administration and organisation Managing correspondence and supporting day-to-day operations Assisting with digital marketing tasks, including social media updates and content scheduling Supporting the team with ad hoc administrative and marketing projects Requirements: Experience in office administration Strong computer skills (Microsoft Office, email, online tools) Familiarity with social media platforms and basic digital marketing Excellent communication and organisational skills. Details: Part-time: 2–3 days per week (7–8 hours per day) with the possibility of becoming full time in a couple of months time. Pay: £12–£15 per hour (depending on experience)
The Role We are looking for a creative Junior Graphic and Multimedia Designer to join our in-house team. You will help produce high-quality visual content across print and digital platforms, including marketing brochures, posters, social media graphics, and animations. This is a hands-on role where your skills in Adobe Creative Suite and Canva will be put to full use. You will work closely with marketing, content, and product teams to ensure all materials align with brand standards and campaign goals. Key Responsibilities • Design brochures, posters, banners, and other marketing collateral for print and digital campaigns., • Develop original logos, icons, and branding assets., • Create graphics and simple animations for social media, websites, and email campaigns., • Use Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and Canva for design and layout., • Assist with web content design, using basic HTML and CSS knowledge for layout adjustments., • Collaborate with the marketing and content teams to ensure visual consistency across all channels., • Stay updated on design trends and best practices for digital and print media. Skills & Qualifications • 1–3 years of experience in a graphic or multimedia design role, including internships or freelance work., • Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects)., • Experience using Canva for quick-turnaround designs and templates., • Basic understanding of HTML/CSS for web asset integration., • Strong artistic and visual skills with attention to detail., • Ability to manage multiple projects and meet deadlines., • Excellent communication and collaboration skills. Benefits • £33,400 per annum salary, • 28 days holiday (including bank holidays), • Pension scheme, • Opportunities for professional development and training, • Supportive, creative team environment
Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships