Buscar empleo: 110 ofertas de trabajo de customer experience manager en Ruislip (agosto 2025)

Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: - Managing our WhatsApp business / customer support management - Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability - Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required - Taking appointments & facilitating sales - Improving shopping experience through customer feedback and service enhancement Seller Management: - Manage seller forms (Standard / VIP applications and processing) - Managing issues with sellers (e.g. faulty items, disputes, quality concerns) - Manage VIP 8 week process – measurements/drop offs/returns/collections - Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle) - Input into tech team for automating seller form processes Inventory & Database Management: - Manage Airtable and Shopify uploads of new items - VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio - Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers - Stock management (controlling levels and using waitlist functionality) - Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: - Photography: Organise and oversee the photography of VIP outfits - Photographing items with no existing photos - Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: - Packaging and shipping items using DHL system - Manage DHL account and shipping operations - Shipping and returns: Manage the process for items held at the studio - Managing studio stock – labels, bags, totes, hangers etc. - Studio Operations: - Merchandising, organising studio space for optimal customer experience - Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals - Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: - Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify - Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team - Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills - Previous experience in retail management is not necessary but preferred - Strong organisational skills with a key attention to detail - Friendly and approachable to be able to engage with customers and team members - Sales-oriented with customer service focus - Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems - Familiarity with South Asian outfits and cultural fashion - Interested in fashion and sustainability - Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows - Enjoys the dynamic and flexible nature of working in a face paced environment - Problem-solving skills for technical and operational challenges - Excellent communication skills for managing seller and buyer relationships

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Blinds and Shutters Installer, would ideally suit someone with Joinery skills. We are looking for an experienced installer/fitter to join our installation team, based in Ruislip, Middlesex and covering local areas including home counties around the North-West side of the M25, with travel mostly within 1 hour from our office. Company vehicle provided, along with a phone/tablet for customer and colleague communication. This position would suit somebody who is experienced and comfortable working on their own as well as being part of a small and growing team. We are looking for someone with a high level of skill and a positive can-do attitude who will work efficiently and to a high standard at all times. Previous experience in the blinds and shutters industry is very useful but not essential depending on skillset and background. Previous experience of practical skills is essential, as well as the ability to deal with customers and technical know-how. SALARY: £25,000 - £40,000 Depending on Experience SKILLS: Someone with good technical and practical ability, particularly the ability to measure and survey accurately Able to install accurately and finish to a high standard overcoming challenges where necessary Good communicator - offer excellent customer service both face to face and over the phone and communicate effectively with the rest of the team Able to use ladders and steps, hand tools, power tools and carry some heavier items Competent in basic modern IT software and applications. Ability to use an iPad, basic in house systems and e-mails and keep up to date with the admin side of the role Team-worker who is comfortable working in an established and growing business environment and would fit in as part of the team Able to work alone using initiative to solve problems as they are encountered Hardworking and flexible with the willingness to meet deadlines and finish the job Highly organised individual with excellent time management and multi-tasking skills Good command of English RESPONSIBILITIES: To be punctual, presentable and courteous, communicating at all times with colleagues and customers Read the job notes and survey to ensure products are ready for fitting and check that all tools, spares and parts are carried in order to complete the installation successfully according to the survey To strictly follow the company health and safety guidelines and work in a professional and safe manner at all times Take pride in all work with attention to detail whilst working in an organised tidy and efficient manner Demonstrate the finished product, explain child safety and aftercare, and obtain the customer sign off Update customer status and notes on the iPad and hand out marketing material and feedback forms To understand and learn the technical aspects of the product range, and to have the ability to survey and measure accurately as well as make alterations as necessary on-site Ensure the client is happy with the service they receive and report back to the rest of the team SKILLS & EXPERIENCE Do you have experience in any of these areas or something similar?: Blinds, curtains or shutters installation Window or door fitting Carpentry / Carpenter / Joinery Conservatory installation Kitchen or bedroom fitting Shopfitting Plumbing or electrical installations We are a local family-run business established for over 16 years and offering a full range of window blinds, conservatory blinds, plantation shutters and awnings. We are both a manufacturer and supplier and a leader in bespoke and specialised blinds products in London and the home counties, including motorisation. We supply to mainly retail customers including some larger corporate customers as well as trade customers. We are currently accepting CVs for this position as a fitter/installer/surveyor and look forward to hearing from you.

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Mumbai Fusion

Restaurant Manager – Pure Vegetarian Restaurant (Full-Time)

hace 8 días

Jornada completa

Harrow

Location: Kenton, London Employment Type: Full-Time Please walk in and drop the CV Experience Required: Minimum 2–3 years (No freshers) About Us Mumbai Fusion a pure vegetarian restaurant and bar in Kenton, known for its Indo-Chinese, Pan-Asian, and Indian fusion menu, exceptional service, and lively atmosphere. Role Overview We are seeking an experienced Restaurant Manager to oversee all restaurant operations, manage staff, and ensure every guest receives excellent service. Key Responsibilities Manage daily front-of-house operations to ensure smooth service. Recruit, train, and supervise restaurant staff. Deliver high levels of customer satisfaction. Maintain stock control, ordering, and supplier management. Ensure full compliance with food safety and hygiene regulations. Handle customer queries and complaints effectively. Coordinate with the kitchen team for timely and quality service. Monitor sales, control costs, and drive revenue growth. Requirements Minimum 2–3 years of proven experience as a Restaurant Manager or in a similar leadership role. Strong leadership and organizational skills. Knowledge of vegetarian cuisine is an advantage. Must be eligible to work full-time in the UK. Available to work Mornings and Sundays

Wembley Park, Wembley

At Bake + Brew, we’re more than a bakery café — we’re a space that celebrates the craft of baking, exceptional coffee, matchas and vibrant hospitality. From flaky croissants to signature cakes, spuds and freshly baked sourdough, our products reflect our passion for quality and creativity. As we grow, we’re looking for a dynamic and driven Bakery Manager to lead our front and back-of-house teams, ensuring daily excellence and long-term development. The Role This is a hands-on management role where you will take ownership of the daily operations, people management, quality control, and customer experience. You’ll lead a team of bakers, baristas, and service staff, ensuring a smooth and efficient operation while maintaining Bake + Brew’s high standards. Key Responsibilities - Manage day-to-day operations of the bakery café, including opening/closing procedures, stock control, and rota planning. - Ensure the consistent quality of baked goods, presentation, and service. - Oversee production schedules, food safety, allergen compliance, and kitchen efficiency. - Train, develop, and motivate team members, creating a positive and performance-driven culture. - Monitor KPIs including labour cost, wastage, and customer satisfaction. - Support with seasonal menu planning and new product launches. - Handle customer feedback with professionalism, turning challenges into opportunities. What We’re Looking For - Minimum 2 years’ experience in a bakery, café, or food retail management role. - Strong leadership skills with a collaborative, can-do attitude. - Knowledge of baking and food production processes (you don’t need to be a baker, but must understand quality). - Excellent communication, planning, and team-building abilities. - Familiarity with food safety, HACCP, allergen laws, and health & safety compliance. - Commercial acumen and experience managing budgets, rotas, and suppliers. - A love of good coffee, pastries, matchas and creating memorable customer experiences. What We Offer - Competitive salary based on experience Staff discounts on food, drink, and retail items - Opportunities for progression as we expand - A creative and supportive working environment - Training and development opportunities

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Costa Coffee -Soar Group

Head Chef Job Description About olimera: olimera means all-day and captures the essence of what life is all about: sharing quality time together all day, all year. We believe that good food makes people happy and brings them closer, cocktails too! Our ethos is to create an exciting and friendly neighbourhood destination for our customers to appreciate our fantastic menu inspired by modern Mediterranean flavours. All served in a stunning environment with a smile from the heart by our lovely team with an ambitious of creating a true all-day dining experience. We’re on the lookout for a fantastic Head Chef committed to helping us deliver this! Hours: Between Monday to Sunday 8am – 11pm. Location: 1 Eastbury Road, Northwood, HA6 3BG What we offer: We are really proud of the work our teams deliver and want you to feel valued and rewarded; A competitive starting salary package of up to £42k* + tronc. Great opportunities to progress and develop. Free staff food and drink whilst on shift and a 50% discount when off-shift. Company pension scheme and matched contributions. · Full training provided Duties and Responsibilities: To lead your team with all aspects of the launch and day to day running of the kitchen, including: -Motivating and developing your team to ensure they are fully trained and have all the knowledge they need to deliver amazing guest experiences. -Ensuring that kitchen staff adhere to quality, hygiene and cleanliness standards -Working with the General Manager and food development team to continue to develop an exceptional offering and drive performance. - Dealing with suppliers and ensuring that they supply quality goods. Managing the inventory and ordering stock as needed - Overseeing the maintenance of kitchen equipment and organising repairs when needed About You: A charismatic, energetic individual with excellent communication skills. A real passion for developing others. Experience in running a high-volume kitchen Great leadership qualities and the ability to make plan and make decisions. An interest in creating, developing and delivering new ideas and initiatives to further drive business performance and growth. *Base salary advertised does not include additional membership of an independently managed tronc arrangement through which service charge will be allocated outside of and in addition to your basic pay from your employment.

Learning to manage the full sales cycle: from lead generation to closing deals Communicating with potential clients via phone, email, and video calls Building relationships and understanding customer needs Reaching and exceeding performance-based sales targets Keeping accurate records using CRM tools (we’ll train you) ✅ What We’re Looking For No prior sales experience required — just eagerness to learn and grow Clear communicator who’s confident speaking with people Self-motivated and able to work independently from home Competitive, goal-oriented mindset Resilient, coachable, and hungry for success Reliable internet connection and a quiet workspace

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Citiguard Security are looking to recruit an experience Admin/Accounts (Credit Control) to join our team located at the head office in Harrow London. With your main duties being to check and report outstanding invoices and to follow up and communicate with the relevant persons the invoice is related to. To chase payment or rectify invoice issues. The purpose of the role is to ensure the timely collection of debts in accordance with credit terms to minimize the bad debt risk to the company, whilst maintaining strong relationships with customers. This is an exciting opportunity for the right candidate. The Administrator will work with the Accounts department and report directly to senior management. Key Duties (but not limited to): - Assist the accounts department to ensure the timely collection of debts in accordance with customer credit terms - Daily posting of customer payments - Contact customers using appropriate collection techniques to chase debtors (telephone, email and/or letter) - To answer customer queries and reconcile/allocate customer accounts - Review and update customer records - Assist with monitoring debtors - Produce debtors reports for analysis - General admin and ad hoc duties - Payroll - Invoicing The successful candidate should possess the following: - A professional telephone manner with an excellent standard of spoken and written English - Experience working in a fast-paced environment - Ability to meet deadlines and work in a pressurised environment - Good IT skills (full training will be given on our in-house software) - Basic excel skills needed - Thorough with attention to detail - Highly numerate - Flexible and willing to learn - Previous experience with QuickBooks Hours of work are 24 hours per week over 4/5 days to be agreed with successful candidate. This is an office based position.

Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and results-driven Shop Manager to lead daily store operations and drive continued business growth. This is a fantastic opportunity for an experienced retail professional to take the next step in their career with a dynamic and supportive team. Key Responsibilities: Oversee end-to-end store operations, ensuring efficiency and compliance Lead, manage, and motivate the team to achieve sales and service goals Create shift schedules, delegate tasks, and monitor team performance Maintain high standards of customer service and handle escalated issues Manage stock levels, ordering, inventory, and merchandising Analyse sales trends and implement action plans to drive revenue Ensure store presentation, hygiene, and safety standards are consistently met Collaborate with senior management on strategic planning and improvements Recruit, train, and develop staff to uphold company values and performance standards Produce operational and financial reports as required Requirements: Minimum 3 years of experience in a retail management or senior supervisory role Strong leadership, communication, and team-building skills Proven ability to manage operations and meet KPIs Excellent problem-solving and decision-making abilities Good understanding of retail compliance, stock control, and health & safety Proficiency in Microsoft Office and basic financial reporting Ability to work flexible hours, including weekends and holidays Hour: 37.5 Hours per/week If you are a experienced Shop manager (Retail) and looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.

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TOV LTD

Ecommerce accounts management

hace 1 mes

Jornada completa

Hayes Town, Hillingdon

Hello! we are looking to expand our ecommerce team we ideally need someone with experience with product listings, product management & customer service skills! job description: list products for sale manage and optimize products market research for keywords for product placement manage accounts health and customer service skills within those managed accounts. please let us know if you have any skills within online marketplaces. Amazon Ebay Onbuy Temu & others full time 5 working days 9-5pm

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Danube Properties London

We are hiring !! Join us to be a part of globally recognized brand in luxury real estate. Danube properties is one of the leading real estate developers in the UAE , known for delivering exceptional quality and luxury living experiences. As we expand our international footprint, we are looking to build a high-performing sales team in our London office to cater to our growing global clientele. Positions: Sales Manager / Assistant Sales Manager Location: London Key Responsibilities: Build and nurture strong relationships with HNWIs, investors, a premium network of real estate brokers and channel sales partners across the UK. Drive high-quality lead generation efforts, focusing on qualified prospects within the luxury real estate market. Oversee and ensure the prompt registration and accurate tracking of all client inquiries. Consistently achieve and maintain a high sales conversion rate through effective engagement and closing strategies. Regularly assess and refine the sales approach; implement data-driven, target-oriented strategies to maximize performance. Be fully accountable for meeting and exceeding sales objectives and revenue targets for the group. Ensure all sales transactions are executed in strict accordance with company policies and procedures. Adhere to all legal, regulatory, and compliance requirements throughout the sales process. Develop, manage, and retain strong client relationships—ensuring both new client acquisition and long-term customer loyalty. Build a loyal client base through consistent service, relationship management, and personalized engagement. Address and resolve client concerns promptly; identify issues, propose solutions, and follow up to ensure resolution and client satisfaction. Support administrative aspects of the sales process, including contract registration, termination procedures, invoicing, and timely collection of payments. Stay updated on the latest industry trends, product launches, and market regulations to provide informed recommendations to clients. Desired skills and abilities: Proven experience in luxury real estate sales, preferably with a focus on Dubai/UAE market. Strong sales acumen with the ability to close high-value deals. Excellent written and verbal communications skills. Ability to thrive in a fast-paced, target-driven environment. Preferred Qualifications: Proven experience in luxury or international real estate. Prior exposure to Dubai real estate market is highly preferred. Bachelor’s/Masters degree in Business, Marketing, Real Estate, or a related field. If you're passionate about luxury real estate and have what it takes to excel in a high-performance sales environment we would love to hear from you.

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