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Job Summary \n Autel UK is seeking a results-driven Fulfilment Representative (FR) to ensure that customer contracts are not only delivered successfully but also fully realised in terms of revenue, operational performance, customer satisfaction, and long-term business value. \n The Fulfilment Representative (FR) is the business owner of customer fulfilment after contract signature. The FR is accountable for ensuring contractual commitments are successfully translated into measurable business outcomes. \n Working closely with Account Representatives (ARs), Solution Representatives (SRs), customers, and cross-functional delivery teams, the FR coordinates the successful execution of customer commitments throughout the project and operational lifecycle. While ARs focus on customer relationship development and business growth, and SRs lead solution strategy and technical alignment, the FR owns fulfilment execution, operational success, value realisation, and customer outcome. \n The FR serves as the critical bridge between customers and internal functions, orchestrating resources across service, engineering, logistics, finance, and partner organisations to ensure successful delivery, operational adoption, revenue realisation, and long-term customer success. \n The FR owns customer outcomes from Purchase Order (PO) through delivery, go-live, operational stabilisation, and ongoing performance governance, while maintaining close alignment with ARs and SRs to maximise customer value and long-term account success. \n \n Key Responsibilities \n 1. End-to-End Project Delivery Ownership \n\n • Own the full customer fulfilment lifecycle from Purchase Order to project completion and operational acceptance.\n, • Manage project timeline, cost, and quality to ensure successful execution\n, • Develop and execute fulfilment plans aligned with customer expectations and contractual commitments.\n, • Coordinate cross-functional teams including Sales, Engineering, Service, Logistics, Finance, and external partners.\n, • Ensure effective management of delivery schedules, quality, resources, and customer communications.\n, • Drive successful project deployment and operational readiness.\n\n \n 1. Revenue Realisation & Receivables Management \n\n • Take ownership of accounts receivable (AR) related to delivered projects\n, • Ensure timely invoicing, payment collection, and cash flow realisation\n, • Identify financial risks impacting revenue collection and take proactive actions\n, • Align delivery progress with payment milestones and contractual terms\n\n \n 1. Contract Execution & Customer Success \n\n • Ensure contractual commitments are fully executed\n, • Act as key interface between customer and internal teams\n, • Own post-go-live operational performance\n, • Lead KPI and SLA reviews\n, • Monitor operational performance and customer outcomes\n, • Drive adoption and value realisation\n, • Build long-term customer relationships, support long-term partnership development with key customer for training and onboarding\n\n \n 1. Governance, Risk & Escalation Management \n\n • Identify delivery, operational and contractual risks\n, • Lead governance reviews\n, • Manage escalation pathways\n, • Present status to stakeholders\n, • Drive accountability across workstreams\n, • Ensure transparency through reporting\n\n \n 1. Strategic Collaboration \n\n • Work closely with ARs to support customer growth and retention\n, • Partner with SRs to ensure solution intent is successfully realised in operation\n, • Provide field feedback to improve future solution design and delivery models\n\n \n Key Focus Areas (Success Metrics) \n\n • Project Delivery Excellence (On-Time, On-Quality, On-Budget)\n, • Revenue Realisation and Cash Collection Performance\n, • Customer Satisfaction and Account Health\n, • Operational KPI and SLA Performance\n, • Contract Execution Accuracy and Value Realisation\n, • Risk Identification, Escalation Resolution, and Governance Effectiveness\n, • Continuous Improvement and Operational Excellence\n\n \n Requirements \n\n • Proven experience in project delivery, operations, or account/project management (EV, energy, or infrastructure sector preferred)\n, • Strong understanding of contract execution, delivery processes, and commercial awareness\n, • Experience in managing receivables or revenue-related processes is a strong plus\n, • Excellent stakeholder management and communication skills\n, • Strong problem-solving ability with a proactive, results-driven mindset\n, • Ability to manage multiple projects and priorities simultaneously\n, • Experience working in cross-functional and international teams\n, • Demonstrated willingness to take ownership, learn quickly, and grow within a customer-facing delivery environment\n, • Fluent in English (Mandarin is a plus)\n\n \n We recognise that candidates may not meet every requirement listed above. If you are excited about the opportunity and believe you can contribute to our mission, we encourage you to apply. \n \n Location: Watford, United Kingdom \n Start Date: As soon as possible \n Working Hours: Full-time \n Contact: Apply directly on LinkedIn or send your resume to recruitment1.eu@autel.com.

Launch Your Sales Career - Entry-Level Sales RepresentativeNo Experience Required | Full Client Training | Central London | Immediate Starts AvailableLooking to build valuable workplace skills, meet new people and gain hands-on experience in a customer-facing roleOur client is expanding their Sales & Marketing team in Central London and is looking for enthusiastic, motivated individuals to join as Entry-Level Sales Representatives.No previous sales experience is required. From day one, you'll receive full client training, ongoing support and invitations to daily upskilling sessions to help strengthen your communication, customer engagement and sales skills.About the OpportunityEntry-level opportunity with full client training and immediate starts available.Face-to-face customer engagement within residential campaigns across Central London.Commission-based earnings with performance incentives.Full-time equivalent availability (4–5 full working days per week).Your Main FocusYou'll represent recognised utility and non-profit organisations through face-to-face customer engagement within residential campaigns.Build rapport with customers while representing client campaigns professionally.Explain products and services, answer questions and deliver excellent customer service.Support customer acquisition while working towards individual and team goals.Attend client training and invitations to daily upskilling sessions.Who Thrives HereWe're looking for individuals who are:Positive, motivated and eager to learn.Confident communicators with strong English and interpersonal skills.Passionate about meeting new people and delivering excellent customer service.Reliable team players with full-time equivalent availability (4–5 full working days per week, Monday–Saturday) who can commute within Central London.Why Join the TeamFull Client Training: Ongoing support and daily upskilling sessions from day one.Supportive Team: Regular social activities including bowling, team dinners, pub nights and optional team events.Recognition & Rewards: Additional incentives, networking opportunities and recognition events may be available based on performance.Practical Experience: Build transferable communication, customer service and sales skills through real customer interactions.This is a subcontracted, commission-based opportunity operating within residential campaigns across Central London. No previous experience is required, and individuals from retail, hospitality, customer service, administration, warehouse, marketing and other customer-facing backgrounds may have transferable skills relevant to this opportunity.What Happens NextSuitable applicants may receive an email within 24 hours of applying , inviting them to complete a short AI-assisted, text-based interview as part of the initial application process.This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week.* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.TPBN1_UKTJ

About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k£70k. Day to day, youll: Work independently in your allocated patch, speaking with customers door to door Build rapport quickly and confidently with a wide range of people Understand customer needs and recommend the right broadband, mobile and TV entertainment packages Clearly explain pricing, deals and benefits Manage your own workload from first conversation through to close Take ownership of your results, targets and earning potential Youll be supported from day one. Youll start with a two-week, full-time induction (MondayFriday, 9am5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once youre out in the field. "The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." Jack Caird, Field Sales Advisor Our ways of working This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so youll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us and everyone thinking about joining us to feel seen, heard and supported. When you work with us, youll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business. Who we are At Virgin Media O2, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles. Were proud to be named one of the Financial Times Top 500 Best Employers for 2026 . The must haves To be successful in this role, youll bring: A full UK driving licence Confidence starting conversations and working face to face with customers Resilience, motivation and comfort working towards targets Flexibility to work afternoon and evening shifts A positive, self-driven approach to work The other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If youre confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression. What's in it for you Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday plus your birthday off. Youll also have access to: Discounts on broadband, TV and mobile Cycle2Work schemes Dental insurance and neurodiversity assessments The Virgin Family platform and O2 Priority Next steps If this sounds like a place where you could belong, wed love to hear from you. The next steps are: Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. Attend a video interview with an assessor to see if we're a great match. TPBN1_UKTJ

Jack Caird, Field Sales Advisor Our ways of working This is a full-time, field-based role working 37. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles. The must haves To be successful in this

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