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• Role: British Sign Language (BSL) Interpreters required!, • Start date: June 2026, • Location: Work from home, • Salary: £43.96 per hour (40 hours @£91,436), • Bonus: Bonus up to 10% PA, • Shifts: various shifts available within operationg hours, • Operational hours: 8am - 10pm Monday to Sunday, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Position: Quality Assurance and NI Resource Centre Manager Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in Belfast Resource Centre, Annadale Avenue BT7 3JJ Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2 Charity You’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This is a pivotal role at the heart of the MS Society in Northern Ireland. As the Quality Assurance and NI Resource Centre Manager, you will be the driving force behind our NI Resource Centre on Annadale Avenue in Belfast, ensuring it remains a vibrant, well-managed hub for the MS community. You will play a vital role in connecting the services delivered at the Centre to the wider community, fostering engagement and ensuring our supporters and service users receive excellent care. The Resource Centre is not only a focal point for activities and support but also serves as a key hub for our staff and volunteers. Your key responsibilities will include: • Resource Centre Management: Overseeing day-to-day operations and a diverse programme of activities to ensure the Centre functions effectively., • Community Engagement: Leading on communications and contact with the MS community, acting as a bridge between the Centre and those we support., • People Leadership: Managing and developing staff and volunteers at the Resource Centre., • Operational Excellence: Maintaining high standards of Health and Safety, managing local income and expenditure, and collaborating with partners to ensure a safe, inclusive environment., • Quality Assurance: Dedicating a small portion of your week to working with the wider Customer Service team to monitor performance and identify ways to continuously improve our services. We are looking for an experienced manager with a background in office administration and team leadership who is passionate about making a difference for people living with MS in Northern Ireland. Closing date for applications: 9:00 on Friday 5 June 2026. Please note the successful candidate will require an Access NÍ disclosure check. Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We’re a Disability Confident Employer and we’re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance • 38 days paid annual leave (including bank holidays), pro-rata for part-time, • More annual leave entitlement, based on length of employment, • Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us), • Flexible working options Caring for you and your family • Generous sick pay entitlement, • More sick pay entitlement, based on length of employment, • Opportunity to buy and sell annual leave in each calendar year, • Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis, • Enhanced leave for new parents, • Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information, • Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year), • 10 days paid disability leave a year, pro-rata for part-time, • 10 days paid carers’ leave a year, pro-rata for part-time, • Cycle to work scheme, • Death in service scheme, • New family-friendly benefits, including paid leave:, • In the event of miscarriage or still birth, • To support fertility treatments, • For antenatal appointments for both parents Thinking about your finances • Enhanced salary sacrifice pension scheme, • Discounted season ticket loan and interest-free emergency loans, • Give as you earn to support other charities of your choice before tax, • New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work • Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager, • Yearly internal apprenticeship opportunities, • New, modern offices that embrace working together both in-person and remotely, • Various opportunities to influence how we internally operate (including surveys, and focus and committee groups), • Active and supportive internal employee networking groups for collaboration and peer support, • 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community), • 2 days paid leave a year for volunteering with other charities during normal Safeguarding We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications. No agencies please.

The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory. Covering Northern Ireland Are you passionate about food quality, safety, and helping others succeed? We’re looking for a Franchisee Coach who’s ready to roll up their sleeves and make a real impact across our franchised kiosks. In this hands-on role, you’ll be the go-to expert for all things fresh food — especially sushi! You’ll work closely with our Franchisees, offering both proactive guidance and on-the-ground support to ensure every counter consistently delivers top-tier products. Whether you're coaching on sushi skills, boosting food safety practices, or jumping in to troubleshoot quality concerns, you’ll play a key part in building confidence and capability across our network. Partnering with our Operations Team, you’ll deploy to where you're needed most, helping Franchisees sharpen their skills and elevate their standards. Here’s what you’ll be responsible for — and where you’ll make the biggest difference: • Conducting regular kiosk assessments to identify areas for improvement in food quality and safety, ensuring every counter meets our high standards., • Delivering on-site coaching and training to Franchisees and their teams — covering everything from sushi-making and knife skills to operational excellence., • Supporting new Franchisees with tailored induction and orientation, setting them up for long-term success from day one., • Monitoring training outcomes and evaluating how effectively interventions translate into improved performance., • Providing actionable feedback to the Head of Openings and Franchisee Support to guide the development of our Franchisee network., • Capturing insights and feedback from the field, helping evolve and enhance training materials so they reflect real-world needs and best practices., • Collaborating with other Franchisee Coaches and Operations Team members to share learnings, spot trends, and drive continuous improvement., • Keeping up with trends and innovations in sushi and Asian-inspired food, ensuring our offer remains fresh, relevant, and exciting., • Maintaining detailed records of coaching activities, outcomes, and progress to support ongoing development and accountability. At its core, this role is about being proactive, people-focused, and passionate about food. You’ll be a key driver of our quality culture, helping Franchisees not just meet expectations — but exceed them. We're proud to offer: • Fantastic hybrid working environment working Mon- Thurs on site and generally Fridays from home., • Opportunity to grow your career alongside with us with a

Overview An opportunity has arisen for an Asset Delivery Engineer to support bioresources and wastewater operations across multiple sites. This role focuses on improving asset performance, ensuring compliance, and supporting the delivery of maintenance and engineering projects. Key Responsibilities • Provide engineering and maintenance support to wastewater treatment and bioresource operations across multiple sites, • Maintain and update asset documentation to ensure safe, efficient, and compliant plant operation, • Support reporting processes by analysing and presenting operational data, • Contribute to the development and implementation of maintenance strategies, • Review and manage engineering documentation including P&IDs, process drawings, O&M manuals, and inventory records, • Assist in delivering planned maintenance and engineering projects from scope through to completion, • Liaise with internal teams and external contractors/stakeholders Requirements • Relevant engineering qualification, • Experience working in a project or site-based engineering environment, • Experience managing contractors, • Strong digital skills, particularly in asset management and inventory systems, • Knowledge of asset lifecycle management, condition monitoring, and criticality assessment, • Full UK driving licence Desirable: • Project management qualification (e.g. APM, PRINCE2), • Experience within wastewater or similar industries, • Experience using Power BI and/or Python for data analysis and reporting Benefits • 25 days annual leave plus bank holidays, • Company pension scheme, • Health and wellbeing support, including physiotherapy and virtual GP access, • Retail and lifestyle discounts, • Ongoing training and development opportunities, • Employee referral bonus scheme

TECHNICAL INCOMING INSPECTOR • Initial contract until November 2026, • £31.90 per hour, full-time on-site in Belfast, • Overtime rates, • 36 hour week, • Opportunity to work within a world-class aerospace manufacturing environment, • Ideal for experienced inspectors with a mechanical or electrical background ABOUT THE CLIENT Our client is a major player in the aerospace manufacturing sector, producing high-quality components for global aircraft programmes. Their Belfast site is renowned for engineering excellence, advanced manufacturing capability and robust supply chain operations. Due to continued programme demand, they are seeking a skilled Technical Incoming Inspector to support quality, compliance and operational performance. THE TECHNICAL INCOMING INSPECTOR ROLE As a Technical Incoming Inspector, you will ensure all incoming parts, tooling and assemblies meet design and regulatory requirements. You’ll carry out inspections, support shop-floor teams, identify anomalies, and contribute to corrective actions and continuous improvement. Responsibilities include: • Performing inspection, quality control and quality assurance activities, • Ensuring compliance with design specifications, customer requirements and regulatory standards, • Providing guidance and instruction to operators when necessary, • Monitoring and supporting the Delegated Operator Scheme, • Working flexibly within inspection teams, • Writing technical reports to highlight drawing, process, or tooling issues, • Supporting investigation and corrective action processes TECHNICAL INCOMING INSPECTOR – ESSENTIAL SKILLS • Completed recognised electrical or mechanical apprenticeship, • Minimum 2 years’ post-apprenticeship experience in aerospace, manufacturing, assembly or tooling, • Familiarity with quality control requirements, • Ability to read and interpret technical drawings and specifications, • Understanding of manufacturing and assembly practices and standards, • Strong communication and reporting skills DESIRABLE SKILLS • ONC / A-levels or equivalent, • Knowledge or experience of 3D metrology TO BE CONSIDERED Please apply through this advert or email me directly at ryan.baker@searchability.com. For further information, call 07719 051875. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

You will be rewarded with a competitive salary, paying in the region of £50,000 per annum dependant on the candidate with an excellent benefits offering. Currently looking at significant growth across the group for the next number of years the CFO is hoping to improve the support to the operational

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Job Overview The Vice President (VP), Cross-disciplinary Controls Lead Analyst is responsible as the primary support point of contact for non-financial risk management and controls for their aligned business area. This includes providing risk identification and control design consultation and advisory services and executing tasks within the Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA). The position involves identifying, analyzing, and assessing potential risks, leading and influencing the building of effective controls to mitigate risk, ensuring timely remediation of control issues, and executing MCA in line with Citi's Policies & Risk Management Framework. Key tasks also include developing and maintaining a deep understanding of the business domain supported and guiding risk and control owners through the full risk management lifecycle and associated support ecosystem to safely and prudently deliver against business objectives whilst maintaining a residual risk profile within acceptance tolerance. This role will also champion an effective risk and control culture with supported areas and assist with projects and initiatives as assigned from a non-financial risk and control perspective. Key Responsibilities: • Serve as the primary support point of contact for non-financial risk management and controls for the aligned business area., • Provide risk identification and control design consultation and advisory services., • Execute tasks within the Managers Control Self-Assessment (MCA) program (Risk & Control Self-Assessment (RCSA))., • Support business area in the annual/semi-annual/quarterly/monthly review processes related to MCA., • Resolve MCA quality control gaps and deficiencies timely., • Identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events., • Lead and influence the building of effective controls to mitigate risk., • Ensure timely remediation of control issues., • Execute MCA in line with Citi's Policies & Risk Management Framework., • Develop and maintain a deep understanding of the supported business domain including business objectives and priorities., • Guide risk and control owners through the full risk management lifecycle and associated support ecosystem., • Champion an effective risk and control culture, compliance, and operational excellence within supported areas., • Assist with projects and initiatives as assigned from a non-financial risk and control perspective., • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standardsQualifications:, • Minimum of 6-10 years of experience in operational risk management, compliance risk management, audit, or other control-related functions in the financial services industry., • Ability to identify, measure, and manage key risks and controls., • Strong knowledge in the development and execution of controls., • Proven experience in control-related functions in the financial industry., • Proven experience in implementing sustainable solutions and improving processes., • Understanding of compliance laws, rules, regulations, and best practices., • Understanding of Citi's Policies, Standards, and Procedures., • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level., • Aptitude for guiding stakeholders through risk management processes including the ability to distill complicated topics into easily understandable terms., • Leadership and influencing skills for indirectly obtaining outcomes., • Demonstrated ability to understand and navigate complex business domains., • Strong critical thinking skills. Ability to deal with ambiguity and take abstract concepts and translate them into effective tactics in support of risk and control outcomes., • Strong problem-solving and decision-making skills, • Commitment to fostering effective risk and control culture., • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word., • Self-motivated. Intellectual curiosity to stay abreast of modern technological advances and AI tools to enhance analytical capabilities., • Demonstrated capability to handle multiple, concurrent analytical projects while maintaining a high degree of accuracy., • Ability to adjust to shifting and competing priorities while maintaining productivity and attention to detail.Education: Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Controls Governance & Oversight ------------------------------------------------------ Job Family: Cross-disciplinary Controls ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Are you looking for a career move that will put you at the heart of a global financial institution's in-house legal team? Then bring your skills here! By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team / Role Overview The role is a legal position responsible for delivering legal support, thought leadership, advice and guidance to Citi businesses and functions across a broad range of assigned practice areas and matters within the Technology, Operations & Privacy (TOP) Legal Team, which forms part of the broader Citi Legal Department. This dynamic and supportive team of lawyers team provides commercial and technology legal advice supporting stakeholders including Citi's Procurement Team, overseeing third-party supplier and outsourcing contracts, regulatory matters, and a wide range of commercial contracts. The role suits a pragmatic, proactive, adaptable commercial lawyer with a positive attitude and who is comfortable working independently while also supporting other lawyers and colleagues as a collaborative team player. What you'll do • Oversee assigned legal activities across commercial contracts, outsourcing negotiations, and alternative matters, providing advice on technology law, data protection law and regulations applicable to commercial contracting., • Devise legal strategy and work to ensure you personally deliver on assigned matters., • Provide legal coverage on strategic projects across Citi business and legal practice areas affecting TOP Legal., • Collaborate positively with team colleagues on assigned or delegated matters., • Act as a subject matter expert advising internal stakeholders on specific matters where required., • Manage internal client relationships and ensure efficient delivery of legal advice., • Monitor regulatory developments, internal policy changes and legal updates, managing consequences for deals, negotiations, and resultant legal issues, escalating when necessary., • Where necessary, proactively upskill into new areas through a positive attitude and willingness to develop., • Engage and manage external counsel, where requiredWhat we'll need from you, • Commercial lawyer with relevant legal experience and ability to run transactions and deals as legal counsel., • Qualified and in good standing to practise law in the UK., • Strong negotiation and drafting capabilities across commercial contracts such as master services agreements, Work Orders, NDAs and alternative forms of commercial contracts., • Financial services, law-firm or in-house commercial legal experience advantageous., • Experience of complex global / cross-border commercial deals and working with legal teams in other jurisdictions is also beneficial., • Strong understanding of EU and UK legal and regulatory obligations and developments, including technology laws, data protection laws, outsourcing and operational resilience requirements., • Proven analytical, organisational and risk-management skills with the ability to analyze complex issues and develop creative legal solutions., • Clear and concise written and verbal communication with an ability to build and maintain trusted colleague and internal client relationships., • Ability to work independently to achieve pragmatic solutions, but also as part of a team on projects or where receiving assigned matters or instructions from other team lawyers. What we can offer you This is a rare opportunity to join a collaborative, high-performing legal team with exposure to diverse and complex legal matters across a global financial institution. Citi offers a hybrid working model, competitive salary, discretionary bonus, private medical insurance, pension plan, paid parental leave, employee assistance programme, generous holiday allowance starting at 27 days plus bank holidays, and extensive learning and development resources. Citi is committed to fostering an inclusive workplace where colleagues thrive. ------------------------------------------------------ Job Family Group: Legal ------------------------------------------------------ Job Family: Legal - Enterprise ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Client Organization promotes a unified, enterprise-wide client focus throughout our entire organization, bringing the necessary capabilities while we partner with the five business lines to facilitate revenue generation and enable delivery to our clients. Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner. Responsibilities: • Help execute control activities in support of Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA)., • Assist in the MCA program, including the annual/semiannual/quarterly/monthly attestation, quality oversight, and related reporting., • Help identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events., • Execute MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures., • Assist to develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment, • Help provide recommendations to enhances or improve the MCA., • Support the MCA tracking and reporting inventory, • Continue to help drive MCA best practices, transformation, and execution consistency across business/functions., • Appropriately assess risk when business decisions are madeQualifications:, • Extensive years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry., • Ability to identify, measure, and manage key risks and controls., • Strong knowledge in the development and execution for controls., • Proven experience in control related functions in the financial industry., • Proven experience in implementing sustainable solutions and improving processes., • Understanding of compliance laws, rules, regulations, and best practices., • Understanding of Citi's Policies, Standards, and Procedures., • Strong analytical skills to evaluate complex risk and control activities and processes., • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level., • Strong problem-solving and decision-making skills., • Ability to manage multiple tasks and priorities., • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word., • Proficiency in managing massive datasets using advanced Excel functions, Tableau and other data analytical platforms, • Self motivated. Intellectual curiosity to stay abreast of modern technological advances and AI tools to enhance analytical capabilities., • Solid data analytical skills. Ability to integrate and analyze complex data from diverse reporting sources, identify key connections and produce comprehensive analytical outputs., • Demonstrated capability to handle multiple, concurrent analytical projects while maintaining a high degree of accuracy., • Ability to adjust to shifting and competing priorities while maintaining productivity and attention to detailEducation: Bachelor's/University degree or equivalent experience What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure, • A discretional annual performance related bonus, • Private medical insurance packages to suit your personal circumstances, • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. ------------------------------------------------------ Job Family Group: Controls Governance & Oversight ------------------------------------------------------ Job Family: Managers Control Self-Assessment ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Assessment, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Controls Management, Data Quality Management, Risk Management, Stakeholder Management.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Franchise Marketing Analyst 2 is a developing professional role within the CAMBM (Client Access and Markets and Banking Marketing) Marketing function, based in Belfast. Offered on a full-time, 12-month fixed term contract basis, this is an excellent opportunity for a motivated individual to gain meaningful experience within a globally recognised financial institution. The successful candidate will sit within a small, collaborative team providing essential operational and administrative marketing support across a range of business-critical functions. This role is integral to the smooth running of the CAMBM Marketing team, requiring a highly organised and detail-oriented individual who can manage multiple tasks simultaneously with a high degree of accuracy. The analyst will be responsible for invoice processing, travel and expense management, supplier onboarding, and data entry, ensuring that all activities are completed in a timely, compliant, and accurate manner throughout the duration of the contract. Key Responsibilities • Invoice Processing: Manage processing of marketing invoices, ensuring accuracy, appropriate coding, and timely submission through internal finance systems. Liaise with finance teams and vendors to resolve discrepancies to help ensure invoices are approved and paid within agreed timelines., • Travel & Expense (T&E) Entry: Accurately record and submit travel and expense claims on behalf of the CAMBM Marketing team in accordance with Citi's Travel & Expense Policy. Ensure all submissions are compliant, supported by appropriate documentation, and processed within required deadlines., • Supplier Onboarding: Support the onboarding of new marketing suppliers and vendors, coordinating with Procurement, Legal, and Compliance teams to ensure all required documentation, due diligence, and system registrations are completed accurately and in line with Citi's Third Party Management standards., • Data Entry & Management: Perform accurate and timely data entry across a range of marketing systems and databases. Maintain data integrity, identify and resolve discrepancies, and support the team in producing accurate management information and reporting., • Administrative Support: Provide general operational and administrative support to the CAMBM Marketing function, including maintaining trackers, filing, and supporting team processes and workflows., • Stakeholder Liaison: Build and maintain effective working relationships with internal stakeholders including Finance, Procurement, Legal, and Compliance, as well as external suppliers and vendors., • Process Improvement: Identify opportunities to improve existing processes and workflows, contributing to a culture of continuous improvement within the team., • Risk & Compliance: Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Drive compliance with applicable laws, rules, and regulations, adhere to Policy, apply sound ethical judgment, and escalate, manage, and report control issues with transparency.Essential Skills & Experience, • Attention to Detail: Exceptional accuracy and attention to detail is critical in this role. The successful candidate must demonstrate a proven ability to produce error-free work across all tasks, particularly in data entry, invoice processing, and expense management., • Previous experience in an administrative, operational, or marketing support role, ideally within financial services or a large corporate environment., • Strong numerical literacy with the ability to process financial data accurately., • Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook., • Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks simultaneously to meet deadlines., • Strong written and verbal communication skills, with the ability to liaise effectively with internal and external stakeholders at all levels., • A proactive, self-motivated approach with the ability to work independently and as part of a small team., • Ability to handle sensitive and confidential information with discretion and professionalism., • Comfortable working in a fixed term contract environment, with the ability to integrate quickly into an established team and deliver value from day one. Desirable Skills & Experience • Familiarity with supplier/vendor onboarding processes and third-party management frameworks., • Experience working within a marketing function or supporting a marketing team., • Understanding of financial services regulatory environment and compliance requirements., • Exposure to Capital Markets or Investment Banking environments.Competencies, • Attention to Detail: Consistently produces accurate, high-quality work with minimal errors; checks own work thoroughly before submission, • Organisational Skills: Effectively manages multiple priorities and deadlines in a fast-paced environment, • Communication: Communicates clearly and professionally, both verbally and in writing, • Teamwork: Collaborative team player who contributes positively to a small team environment, • Integrity & Ethics: Demonstrates sound ethical judgment and adherence to Citi's values and policies, • Adaptability: Flexible and responsive to changing priorities and business needs; able to hit the ground running in a fixed term role, • Problem Solving: Identifies issues proactively and escalates appropriately What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure, • A discretional annual performance related bonus, • Private medical insurance packages to suit your personal circumstances, • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends, • Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. ------------------------------------------------------ Job Family Group: Marketing ------------------------------------------------------ Job Family: In-Business Marketing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Visitor Experience Supervisor, Northern Ireland Assembly, Belfast, £18.77 per hour Your new company Hays are working with the Northern Ireland Assembly to recruit for a temporary Visitor Experience Supervisor Your new role The Visitor Experience Team is charged with ensuring all those who visit Parliament Buildings are welcomed and assisted positively. The role of the Visitor Experience Supervisor is to assist in leadership, operation and development of the team responsible for provision of high-quality visitor experiences and services in Parliament Buildings. The Visitor Experience Supervisor is part of the team and will be responsible for meeting and greeting all visitors to Parliament Buildings and carrying out reception duties. The Visitor Experience Supervisor provides a range of guided tours of Parliament Buildings, requiring the postholder to be mobile. The postholder is also responsible for providing operational support for events that take place in the building. This includes working with organisers, Members and internal colleagues.Work Pattern:The duties of this post require attendance at Parliament Buildings on each working day. There may be occasional scope for working at home, subject to business need and at the discretion of the Head of Business.The standard working week is 37 hours (excluding meal breaks) across 5 days, Monday to Saturday. The hours of work each day will be scheduled between 8.00am and 6.00pm. Working hours will be dictated by the mode of operation of the Northern Ireland Assembly (the Assembly) and will involve work into late evenings and on occasion, public holidays. You will also be required to work such additional hours as may from time to time be reasonable and necessary for the efficient performance of your duties. The Assembly Commission will provide at least 10 working days’ notice of your work pattern for each week. As far as reasonably possible, you will be provided with 3 working days’ notice of required overtime. Uniform:Visitor Experience Supervisor will be supplied with a Visitor Experience Team Uniform including; Trousers, T-shirt and Gillet. Training:You will be required to undertake and successfully complete both initial First Aid, Fire Safety and Fire Evacuation training courses which will include using the designated fire elevator and evacuation chairs, and as part of regular refresher training thereafter. This training is mandatory for Visitor Experience Team Members. You will also be required to complete training in relation to the Assembly Commission’s Safeguarding and Child Protection Policy Job Description:As a Visitor Experience Supervisor, and member of the Visitor Experience team, your duties will include: • Welcoming visitors to Parliament Buildings, proving them with information, assisting them appropriately and managing any specific access requirements., • Assisting the Visitor Experience Manager with day-to-day management of the Visitor Experience team, deputising as required and problem-solving issues as they arise., • Providing leadership and training to the Visitor Experience Officers, ensuring high quality service delivery and adherence to all Northern Ireland Assembly values; skills and behaviours; and policies and procedures., • Managing the tour programme to ensure all public, private and VIP tours are covered on a daily basis., • Managing the quality of tours and overall visitor experience, ensuring consistency, accuracy and timeliness in all tours and professionalism in all interactions., • The Visitor Experience Supervisor will be required to take tours and give presentations to groups on a regular basis., • Overseeing reception, ensuring adequate staff cover, problem solving issues as they arise and providing reception cover when required., • Assisting the Visitor Experience Manager to manage all events in Parliament Buildings - acting as the main point of contact for event organisers, deputising duties to the Visitor Experience Officers as required, problem solving and providing timely and accurate information to organisers and Members., • Assisting in the collating and publishing of timely and accurate information about ‘what’s on’ in Parliament Buildings for internal and external audiences; to include digital screens, email, website, social media and other formats as required., • Working collaboratively with other business areas to ensure reception duties and tours have adequate cover, and that all visitors to Parliament Buildings are known to reception., • Maintaining effective relationships with key stakeholders including Members, managers, event organisers and members of the public., • Attending meetings, minute taking and capturing actions/notes and proactively following up on actions to ensure timely delivery., • Providing guidance and assistance to Members, their staff and other parliamentary staff on policy and procedural issues in relation to the Visitor Experience business area., • Researching and preparing accurate and timely information., • Effectively using Microsoft Office and bespoke internal Assembly software systems and databases., • Checking and processing invoices for payment through electronic payment system., • Monitoring spend against budget and reporting to line managers or budget holders., • Managing information and records in accordance with established policies and statutory requirements including the gathering of information and co-ordination of responses to information requests including Freedom of Information requests., • Complying with all Assembly Commission’s staff policies and procedures including Equal Opportunities and Dignity at Work policies and procedures., • Carrying out other duties that the Assembly Commission reasonably requires of you. What you'll need to succeed Applicants must, by the closing date for applications have: At least a primary degree, minimum 2.2 classification, in any subject. Applications will be considered from applicants with formal qualifications of an equivalent or higher standard to those stated;ANDAt least two years’ experience listed below:ORAt least four years’ experience in each of the following: • Proven experience of delivering excellent customer service in a public facing role, personally and through supervising a team to meet a wide range of customer needs., • Experience of effectively leading, motivating and developing a team of staff , to include induction, training and performance management of direct reports., • Communicating accurately and clearly (both in writing and orally) complex or detailed information to diverse range of stakeholders including colleagues, managers and customers or members of the public., • Effectively using Microsoft Office to manage information, create documents and assist in providing a quality service to stakeholders such as colleagues, managers, customers or members of the public. What you'll get in return • Start date ASAP, • £18.77 per hour, • Up to 12 months Please note this role is fully on site and no hybrid working is available Closing : 5pm on Tuesday 02 June 2026 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4800159

Customer Service Executive, £13.33 per hour, temp to perm opportunity Your new company You will be joining a well-established and reputable organisation based in Belfast, known for its strong commitment to customer satisfaction, accuracy and operational efficiency. This organisation operates within a busy manufacturing-led environment and offers a supportive, team-focused culture where quality and communication are key. Your new role As Customer Account Executive, you will join the Customer Services team on a temporary-to-permanent basis, working 37.5 hours per week. You will act as the main point of contact between customers and the business, ensuring orders, specifications and documentation are processed accurately and efficiently.Key responsibilities will include: • Filing and maintaining product specifications and job bags, • Raising internal product specifications for manufacturing, • Processing purchase orders and creating internal job bags for production, • Communicating effectively with customers and internal departments, • Ordering tooling and printing plates as required, • Ensuring all documentation and information is accurate and up to dateThis role would suit someone who enjoys a varied, fast-paced environment with a strong customer and administrative focus. What you'll need to succeed To be successful in this role, you will have: • Strong customer-facing communication skills, • Experience working in a customer service, account support or administrative role, • The ability to work effectively as part of a team and on your own initiative, • Excellent attention to detail and organisational skills, • Confidence communicating both verbally and in writing, • A flexible and proactive approach to work Previous experience in a similar role (2+ years) would be advantageous but not essential. What you'll get in return In return, you will receive: • A temporary-to-permanent opportunity, • £26,000 per annum, • Full-time hours of 37.5 per week, • Exposure to a well-structured and established organisation, • The opportunity to develop your skills within customer services and operations, • Ongoing support throughout your temporary assignment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4788888

Administrator, Holywood, Immediate start Your new company Hays are recruiting on behalf of a non profit organisation for an temporary part time administrator Your new role As an Administrator, you will provide comprehensive administrative support across a wide range of community-focused services. Working as part of a collaborative team, you will support operational delivery and ensure a high-quality, customer-focused service.Key responsibilities include: • Providing administrative and secretarial support to management and wider teams, • Handling queries via phone, email, and face-to-face interactions, • Maintaining accurate electronic records and databases, • Preparing reports, correspondence, and documentation, • Arranging meetings, taking minutes, and organising schedules, • Supporting project work and continuous improvement initiatives, • Liaising with internal teams and external partners, • Monitoring workloads and ensuring deadlines and performance targets are met What you'll need to succeed • Previous experience in an administrative role within a busy office environment, • Strong IT skills, including Microsoft Office (Word and Excel), • Excellent organisational and time management skills, • Experience providing high-quality customer service, • High attention to detail and ability to handle confidential information, • Strong communication and interpersonal skills, • Ability to work independently as well as part of a team What you'll get in return • £13.26 per hour, • Immediate start, • 3 months possible extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4793927

RESOURCING OPERATIONS SPECIALIST NEW CONTRACT OPPORTUNITY AVAILABLE FOR A RESOURCING OPERATIONS SPECIALIST • Initial 12-month contract, • On-site in Belfast, • £31.57 per hour via Umbrella, • 36-hour working week, • BPSS clearance required, • Opportunity to support a high-volume, complex recruitment and onboarding function, • Work closely with HR, Security, IT, Global Mobility, and Hiring Managers, • Excellent opportunity to join a large-scale, globally recognised organisation ABOUT THE CLIENT Our client is a leading global organisation undergoing significant growth and transformation. They are seeking a highly organised and process-driven Resourcing Operations Specialist to support the end-to-end recruitment and onboarding lifecycle, ensuring candidates receive a seamless and compliant onboarding experience. This role sits at the heart of the people function, acting as the key link between hiring teams, HR, security, IT, and external candidates. THE RESOURCING OPERATIONS SPECIALIST ROLE As a Resourcing Operations Specialist, you will take ownership of the recruitment and onboarding process from offer acceptance through to Day 1 readiness. You will act as the primary coordinator across HR, Hiring Managers, Security, IT, Legal, and Global Mobility teams, ensuring all onboarding activities are completed efficiently and compliantly. This includes supporting candidates through security clearances, background screening, visa processes, equipment provisioning, and access management. You will also become a key user of HR systems, maintaining data integrity across Workday and associated reporting tools, while identifying opportunities to improve processes, automate reporting, and enhance the overall candidate experience. This is an excellent opportunity for someone who enjoys problem-solving, stakeholder engagement, and driving operational excellence within a people-focused environment. ESSENTIAL SKILLS • Degree in HR, Business, Marketing, or a related discipline, • Minimum 3 years' experience in HR Operations, Resourcing, Talent Acquisition, or Recruitment Coordination, • Experience using a major HRIS platform such as Workday, SAP, or Oracle, • Experience supporting onboarding, recruitment operations, or talent acquisition processes, • Experience managing global mobility, visa applications, or security clearance workflows, • Strong stakeholder management and communication skills, • Advanced Microsoft Excel or Google Sheets skills, including reporting, automation, and data analysis, • Excellent organisational skills with strong attention to detail, • Ability to manage multiple priorities in a fast-paced environment, • Proactive and solutions-focused approach DESIRABLE SKILLS • Workday administration or super-user experience, • Experience within a large corporate or matrix organisation, • Knowledge of compliance, audit, and governance processes, • Experience supporting international hires and mobility programmes, • Process improvement and automation experience, • Familiarity with HR reporting and workforce analytics TO BE CONSIDERED Please either apply via this advert or email your CV directly to ryan.baker@searchability.com. For further information, please call 07719 051875. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

HR TRANSFORMATION PROJECT MANAGER NEW CONTRACT OPPORTUNITY AVAILABLE FOR AN HR TRANSFORMATION PROJECT MANAGER • Initial 18-month contract, • On-site in Belfast, • £36.45 per hour via Umbrella, • 36-hour working week, • BPSS clearance required, • Opportunity to lead a major HR transformation programme, • HRIS implementation, Time & Attendance rollout, and organisational change initiatives, • Excellent opportunity to work within a complex, multi-site manufacturing environment ABOUT THE CLIENT Our client is a globally recognised engineering and manufacturing organisation undergoing a significant HR transformation programme. They are investing heavily in modernising HR systems, processes, and employee experience, creating an exciting opportunity for an experienced HR Project Manager to drive critical change initiatives. You will play a key role in delivering new HR technology solutions, improving processes, and ensuring successful adoption across a large and diverse workforce. THE HR TRANSFORMATION PROJECT MANAGER ROLE As the HR Transformation Project Manager, you will act as the local project lead and business owner for several strategic HR transformation initiatives. A key focus of the role will be leading the implementation of a new HRIS platform, taking ownership of local delivery activities across Compensation and Human Capital Management (HCM) modules. You will also support the rollout of a new Time & Attendance solution across a multi-site manufacturing environment, coordinating closely with HR, Payroll, Facilities, IT, Security, and global project teams. You will be responsible for managing project plans, tracking milestones, mitigating risks, coordinating stakeholders, and ensuring successful adoption of new systems and processes. In addition, you will oversee the decommissioning of legacy Time & Attendance systems, including historical data management and change management activities. Working closely with internal Communications teams, you will help drive engagement and ensure employees, managers, and HR colleagues are fully supported throughout the transformation journey. ESSENTIAL SKILLS • Postgraduate qualification in HR or a related discipline, • Demonstrable Project Management experience, ideally within an HR environment, • Experience delivering HR transformation, HR systems, or HRIS implementation projects, • Understanding of Time & Attendance processes and their impact on payroll, • Experience managing multiple stakeholders across business and technical functions, • Strong communication and change management skills, • Ability to create and manage detailed project plans, milestones, risks, and dependencies, • Experience providing project reporting, status updates, and governance oversight, • Strong organisational and problem-solving abilities, • Ability to work collaboratively with local and international stakeholders DESIRABLE SKILLS • CIPD Level 7, • Previous HRIS implementation experience, • Experience with Compensation and HCM modules, • Experience implementing Time & Attendance solutions, • Experience decommissioning legacy HR systems and managing historical data, • Experience working within manufacturing or multi-site operational environment, • Familiarity with payroll reporting and workforce analytics TO BE CONSIDERED Please either apply via this advert or email your CV directly to ryan.baker@searchability.com. For further information, please call 07719 051875. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Are you an experienced leader in financial services with a passion for developing others and driving performance? My client is seeking a Senior Manager to lead a team of Financial Advisers across varying levels of experience — from newly qualified professionals to seasoned experts. In this dynamic and high-impact role, you’ll bring strategic insight, strong coaching ability, and a motivational leadership style to help your team thrive in a regulated, client-focused environment. My client is a well-established, independent financial advisory firm known for its supportive culture, professional development, and client-first ethos. With flexible working, and a collaborative environment, it’s a place where careers thrive. Consistently recognised for adviser well-being and excellence, it's a great choice for ambitious professionals in the UK. About the Role As Senior Manager, you’ll oversee performance and development across a team of Financial Advisers and back office team. Through one-to-one coaching, data analysis, and strategic planning, you'll enable your team to deliver outstanding financial advice and client service. What You’ll Bring • Level 4 Diploma in Regulated Financial Advice (DipPFS) – essential, • Proven experience managing and coaching Financial Advisers, • Strong commercial acumen and results-driven mindset, • Adaptable leadership style to support varied experience levels, • Deep understanding of the advisory process and FCA requirements Key Responsibilities • Develop business plans and set individual objectives, • Coach and mentor to enhance adviser capability and outcomes, • Take ownership of team performance against business goals, • Collaborate with operational and technical support teams, • Drive training initiatives and maintain high compliance standards Benefits Include • Competitive salary + performance bonus, • Pension contribution, private health care allowance, life assurance, • Funded professional development, including exams & study leave Ready to make a real impact? If you’re a collaborative and inspirational leader ready to guide and grow a high-performing team, apply today with your CV.

Employee Relations Advisor • Belfast, • Full time hours, • Hybrid working (3 days office/2 WFH) We are hiring for our client, a well-established, multi-site organisation, who are seeking an experienced Employee Relations Advisor to join their busy HR team based in their Belfast Head Office. This is an excellent opportunity for a HR professional with strong employee relations experience to join a fast-paced organisation where you will work closely with senior managers, supporting a wide range of HR and ER activities across the business. The successful Employee Relations Advisor will provide expert guidance on employment law, disciplinary and grievance matters, absence management, restructuring, and wider people management activities while supporting both strategic and operational HR initiatives. Top Things to Know About this Job • Broad Employee Relations Advisor role with strong stakeholder exposure, • Opportunity to work within a busy, multi-site environment, • Hybrid/agile working and strong professional development opportunities The Role • Provide HR and Employee Relations advice and support to managers across the organisation, • Support disciplinary, grievance, investigation, absence management and performance management processes, • Ensure compliance with employment legislation and HR best practice, • Assist managers with restructuring, redundancy and TUPE related matters, • Produce HR reports and KPI analysis for senior management, • Develop and maintain HR policies and procedures, • Support employee engagement and communication initiatives, • Deliver coaching and guidance to managers on people management matters, • Attend formal meetings and appeal hearings as required, • Support the delivery of strategic HR initiatives alongside the Head of HR The Person • Minimum 2 years' experience in a HR Advisory / Employee Relations role, • CIPD Level 5 qualified (or equivalent), • Experience working within a fast paced organisation - hospitality, retail, service centric businesses, • Strong knowledge of Northern Ireland employment legislation, • Experience within a multi-site organisation, • Strong communication, influencing and relationship-building skills, • Organised, proactive and able to manage a varied workload, • Comfortable working in both operational and strategic HR activities The Reward • Competitive salary and benefits package, • Full time hours (9-5 Mon - Fri), • Hybrid work policy (3 days office/ 2 WFH), • Agile working and family friendly practices, • Modern office environment in Belfast, • Opportunity for professional development and career progression, • Collaborative and supportive HR team Next Steps - Why Hunter Savage? For further information and to apply for this Employee Relations Advisor role, please contact Stephanie Mulholland at Hunter Savage for a confidential discussion. Hunter Savage is a specialist recruitment consultancy supporting HR professionals across Northern Ireland and Ireland. We reserve the right to heighten shortlisting criteria depending on the calibre of response.

About Whitespace At Whitespace, we’re an AI company for Defence, Government and Regulated Industries. We build the technology, operating model and mission-ready applications needed to move AI from proof-of-concept into real operational use. At the core of our ecosystem is Collective, our sovereign AI operating system. Collective connects governed data, domain context, reasoning and action with full audibility, security and control. It is designed to operate across cloud, edge, on-premise and fully air-gapped environments, including disconnected and classified settings. Whitespace combines this platform with a structured Solutions Engineering approach that ensures AI is delivered safely, quickly and in line with government and defence assurance requirements. Our Applied Intelligence applications, including Operational Learning and Decision Intelligence for optimisation, are deployed in live environments and demonstrate how AI can be trusted, adopted and scaled under real-world constraints. The Role We’re looking for a Product Design Team Lead to drive best-in-class user experience and interaction design. This is a hands-on, player-coach leadership role, responsible for managing, mentoring, and growing our team of Product Designers (currently 4 and growing). You will maintain a strong, hands-on presence while providing crucial leadership and management to the team. The role's primary focus will be on our leading-edge Collective AI Operating System, while maintaining design oversight across our portfolio of platform applications. This is a high-impact role reporting directly into our Head of Product and Design, focused on shaping the design for Collective's AI application builder, orchestration, and natural language interfaces and the design framework for our solutions engineering applications. You will set the design strategy, deliver exceptional user experience, and define how our AI-first products help solve real-world problems for critical industries. Hands-on and customer-facing, you will also own our Springboard design system, shape our design direction, and define our team’s work - choosing the best of next-gen AI-tooling to supercharge our design processes. Highly collaborative, you’ll join a close-knit, cross-functional team of product managers, designers, researchers and engineers who work together to build AI-powered applications for high impact industries. Responsibilities Team Leadership & Growth • Act as a player-coach, providing leadership, direction, and management to a growing team of product designers in a well funded and rapidly growing Series A startup.Drive a healthy and high-quality design culture through hands-on design mentorship and peer review., • Build processes and supporting materials that ensures our design system and guidelines are adopted across all teams, delivering our vision of best-in-class user experience for intent driven, AI rendered user interfaces., • Actively identify and evaluate AI tooling and approaches that improve velocity, quality, and collaboration with product/engineering. Design Ownership & Execution • Lead the user experience and interface design across our flagship Collective Operating System, providing design oversight for the wider portfolio of platform applications., • Own the end-to-end design process—from early discovery and flows to final UI, prototypes, handoff and iteration., • Create clear, user-centred design artefacts including wireframes, flows, journey maps, and interactive prototypes for conversational design and intent-driven UI., • Partner closely with product managers to shape product direction and inform the roadmap., • Balance hands-on delivery with influencing how we make product decisions. Collaboration & Stakeholder Influence • Work closely with our CTO, Heads of, product managers, researchers and engineering to deliver usable, valuable, feasible and compliant solutions., • Run design workshops and partner with discovery researchers to facilitate user research and understand the why., • Support early product framing by translating research, technical insight, and feedback into clear design direction., • Present design decisions clearly to internal stakeholders—both technical and non-technical., • Be willing to travel to customer sites on occasion, if required. Required Experience, Skills And And Attributes • 8+ years of hands-on product design experience, ideally including enterprise, B2B environments and complex data-heavy environments., • Proven experience in line management, mentorship, or leadership of a product design team., • Demonstrable Generative AI and wider AI experience, including working knowledge of the latest AI-first working practices., • Evidence of designing and shipping real, complex digital products used in production., • Comfortable moving across multiple fidelity levels—from conceptual design and structure to detailed UI., • Deep skills in modern design tools and prototyping practices, but with an eagerness and adaptability to identify and use next-gen tooling – No strong allegiance to ways of working or specific tooling, you are motivated by shipping high quality user experiences., • A basic understanding of code and experience using AI tooling to move from concept to prototype is advantageous., • A pragmatic mindset, you bias toward good-enough solutions without compromising user outcomes., • Strong design communication and stakeholder engagement skills., • Experience working in or around regulated industries, Defence, Government, or complex platforms is a plus., • Due to UK Government and Defence customers, it is preferable that applications are willing and eligible to obtain UK Security Clearance (SC), or hold active SC. What We Offer • Work on impactful, cutting-edge products powered by artificial intelligence., • Be part of an agile, close-knit team that values creativity, quality, and continuous learning., • Influence to shape and lead design across our flagship Collective Operating System., • EMI Share Options in a fast growing series A startup, • A flexible working environment, with typically 2 days of hybrid working in our Belfast office, and one of the best work-life balances you’ll find:, • A 4-day week during the holidays - July, August and December, • Early finish every working Friday at 3pm, • 25 days of annual leave, plus all NI bank holidays Join us If you're a designer who loves solving complex problems through thoughtful, validated, hands-on design — and you're ready to lead by doing — drop us a line. Whitespace is committed to creating an inclusive, supportive environment for all team members—we welcome candidates from diverse backgrounds and experiences.

SECURITY PERFORMANCE AND PROJECT LEAD • Security Performance Lead | Physical Security | Project Management | KPIs | Emergency Response, • £30.23 per hour via Umbrella, • On-site in Belfast, • Long-term contract opportunity – up to 3 years, • 36-hour working week, • BPSS clearance required ABOUT THE CLIENT Our client is a globally recognised aerospace and defence organisation delivering cutting-edge engineering, manufacturing, and security operations across highly secure and regulated environments. They are seeking a Security Performance and Project Lead to support the delivery and continuous improvement of Physical Security Operations across their Belfast site. This is an excellent opportunity to join a high-performing security function responsible for protecting staff, contractors, visitors, infrastructure, products, and assets within a critical operational environment. THE SECURITY PERFORMANCE AND PROJECT LEAD ROLE: As Security Performance and Project Lead, you will support the Head of Site Security in delivering a robust and effective security framework across the Belfast operation. You will play a key role in driving physical security project delivery, operational performance, compliance activities, and continuous improvement initiatives. You will work closely with the wider Physical Security Operations team, supporting Security Operations, Security Systems, Emergency Response, Fire Safety, and Fire Fighting services to ensure the business receives a high-quality and effective security service. The role will involve coordinating security projects, managing KPIs and reporting, supporting governance meetings, conducting audits and process reviews, maintaining compliance documentation, and driving continuous improvement activities across operational security services. You will also support contractor management, Capex project delivery, Active Risk Management coordination, and EHS compliance activities within a highly secure and regulated environment. SECURITY PERFORMANCE AND PROJECT LEAD ESSENTIAL SKILLS: • Strong project management experience, • Background within security, administration, or operational support environments, • Experience supporting physical security operations and projects, • Experience with auditing, process confirmation, root cause analysis, and continuous improvement, • Strong understanding of KPIs and SLAs, • Experience managing data, trackers, reporting, and governance documentation, • Excellent Microsoft Office and G-Suite skills, • Strong organisational and stakeholder management skills, • Experience coordinating meetings, actions, and reporting activities, • Ability to work flexibly and adapt to changing operational priorities, • Experience supporting contractor or third-party supplier activities desirable, • Experience with security systems installation projects desirable, • Understanding of emergency response, fire safety, or operational resilience environments advantageous, • 3rd level education in Project Management or equivalent relevant experience desirable, • Must be eligible for BPSS clearance and UK Civil Aviation Enhanced Vetting TO BE CONSIDERED: Please either apply via this advert or email your CV directly to ryan.baker@searchability.com. For further information, please call 07719 051875. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Director of Development & Learner Success – Belfast Met MCS Group is delighted to be partnering with Belfast Metropolitan College, Northern Ireland’s largest further and higher education college, as they seek to appoint a Director of Development & Learner Success on a full-time permanent basis. The successful candidate will play a pivotal role in delivering Belfast Met’s “Partner of Choice” strategic objective, leading business development, skills innovation and learner success strategies while ensuring outstanding outcomes for learners, employers and the wider community. About Belfast Met Belfast Metropolitan College is the largest and longest established further and higher education college in Northern Ireland, attracting 20,000 learner enrolments in 2024/25, with student satisfaction rates of 95%. The College employs approximately 941 teaching and support staff and has an annual turnover in excess of £75m. Belfast Met has a dual mandate to promote economic growth and social inclusion. The College’s vision, mission, aims and values are fully aligned with Government priorities and growth areas identified for Northern Ireland, shaping the policy and delivery context for the organisation. The College is committed to ensuring that every learner, irrespective of background, gains the skills to get a job, keep a job or get a better job; that every business is supported to grow and innovate; and that those with barriers to learning have the opportunity to learn and grow to achieve their potential. This is the Belfast Met ethos. About the Role Founded in 1906, Belfast Met has long been at the heart of the city’s economic and industrial growth, providing the skills, knowledge and innovation that power local industry and transform lives. Today, their mission remains the same: to lead the city to work through a commitment to their values of Collaboration, Ambition, Respect and Excellence. As Further and Higher Education continues to evolve, Belfast Met is ambitious about its future, driving innovation, strengthening employer engagement and positioning itself as a key strategic partner across skills, economic development and social mobility. The College continues to diversify income streams, expand apprenticeship and business support provision, and enhance learner experience across every stage of the learner journey. Belfast Met are now looking for a strategic, commercially minded and inspirational leader to join the Executive Leadership Team as Director of Development & Learner Success. Reporting directly to the Principal and Chief Executive, you will lead a broad portfolio spanning business engagement, apprenticeships, skills development, learner success and strategic partnerships. You will play a central role in shaping and delivering innovative business, skills and employability programmes that align with regional economic priorities and employer needs, while also ensuring learners receive an exceptional and inclusive experience from admission through to progression and achievement. The successful candidate will lead on the delivery of the College’s “Partner of Choice” strategic objective, driving collaboration with employers, government departments, regional partners and the wider FE sector to support inclusive growth, workforce development and social mobility across Northern Ireland. The successful candidate will bring significant senior leadership experience gained within a large and complex organisation, alongside a strong track record of operational delivery, stakeholder engagement and income generation across diverse funding streams and partnerships. While experience within Further or Higher Education is advantageous, what matters most is the ability to lead transformational change, build high-performing teams and deliver strategic outcomes in a complex and evolving environment. For this role candidates will need to demonstrate that they meet the criteria below: • A degree or equivalent with a demonstrated commitment to continuous professional development., • A minimum of five years’ experience in the last eight years at Senior Management level or above in a large and complex organisation, with responsibility for business and skills programmes and external income generation across a diverse range of funding mechanisms., • Demonstrable evidence within the above role/s of:, • Working to co-ordinate cross-sectoral services with links to learner success supporting inclusion and social mobility., • Effective leadership and management of operational delivery of a range of skills, apprenticeships and business programmes with complex grant conditions, contract terms, compliance and reporting obligations., • Building relationships across a broad range of external stakeholder groups for the benefit of the organisation., • Experience of managing multidisciplinary teams, including objective setting and performance management to optimise performance., • Demonstrates the ability to lead others with energy and enthusiasm, to command respect and to provide an environment where others feel motivated to achieve outstanding results., • Possession of a full driving licence and have the use of a car for business purposes or have access to a form of transport which will permit them to meet the requirements of the post in full. Desirable experience, knowledge and skills • Demonstrable experience of personal level budget responsibility of at least £5million per year, and the ability to work with financial information for decision-making purposes. *Senior management level defined as Director of Head of Department in a large organisation supporting decisions of a Chief Executive or Board. **Complex organisational structure is defined as multi-tiered / multi-functional with a minimum headcount of 200 staff and has a turnover/gross revenue of £15m. This is a key public appointment and an opportunity to make a lasting impact on learners, communities and the future economic prosperity of Northern Ireland. To speak in absolute confidence about this opportunity please contact Alex Noble, Head of Executive Search on 028 9693 2668, or to request a Candidate Pack for the Director of Development & Learner Success role select ‘Apply Now’, or email belfastmet@mcsgroup.jobs. Applications will close on Friday 5th June at 12pm. Should you wish to make an application for the post please send your CV & Cover Note to the above address. MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Even if this position is not right for you, we may have others that are. Please visit _ to view a wide selection of our current jobs.

Sigmar are delighted to be exclusively working on this excellent Operations Manager role. This is an innovative company specialising in the supply of high specification products to a diverse client base. The Operations Manager is a key leadership role, with the primary focus of ensuring the effective realisation and delivery of sales—on time and to a high quality. This is a full time permanent role and you will be based mainly between sites in Belfast and Kells in Meath, with some occasional visits to sites in Dublin. You will be responsible for a continued focus on maintaining and improving the effectiveness and efficiency of operational execution to support current and future business growth. The role holder will manage a team of 10–15 reports across three core areas: • Sales Administration, • Procurement, • Warehousing and Inventory / Stock Management Key Responsibilities 1. Procurement • Execute daily demand signals to place orders across a wide supply base in line with new sales demand., • Manage open order books with all suppliers, focusing on On-Time Delivery (OTD) and the escalation of priority materials., • Oversee the delivery of products from suppliers to warehousing, including managing documentation, customs, and logistics., • Maintain accurate system data regarding pricing, product specifications, and stock holding., • Continuously review inventory levels against forecasted demand to balance lean stock holding with customer fulfillment. 1. Sales Administration • Ensure the accurate and timely processing of customer quotes, orders, invoicing, and required documentation., • Oversee customer account management, credit control liaison, and dispute resolution., • Improve efficient sales support processes and systems (CRM, ERP) to enable the external sales team to drive growth. 1. Warehousing & Logistics • Oversee all warehousing operations (currently two facilities), focusing on picking, packing, and Goods Inwards/Outwards., • Ensure all physical transactions are accurately reflected in business systems., • Ensure warehouse operations comply with stringent storage requirements, including controlled environment standards, batch traceability, and expiry management., • Maintain robust inventory processes, including regular stock audits and cycle counts., • Manage third-party logistics (3PL) relationships to ensure timely shipping. 1. Leadership & General Management • Ensure all activities meet safety and regulatory standards (e.g., ISO 9001, 14001)., • Drive a routine operational cadence to monitor daily, weekly, and monthly performance., • Foster a culture of relentless execution and data-driven decision-making., • Communicate effectively with key stakeholders to resolve challenges in a rapidly growing business., • Provide Senior Leadership with clear management information (MI) regarding performance and improvement areas., • Manage operational budgets, identifying variances and maintaining fiscal control., • Manage, inspire, and grow the team through structured training and development. Experience • Minimum 3 years’ experience in an operations management or leadership role with multi-functional responsibility across a multi-site operation. Knowledge & Skills • Proven experience managing teams across multiple operational departments., • Expertise in using data to drive management information and business decisions., • Industry-recognized problem-solving or continuous improvement qualifications (e.g., Lean Methodologies, Six Sigma, 5Y, 8D)., • High proficiency in using business information systems to manage operational execution., • Direct experience with Sage, SAP, Microsoft Dynamics, or similar ERP systems.

The Role A leading service provider in their market is looking to shape the strategic direction and roadmap of their core technology platforms. This role will be responsible for the strategy, design, and implementation of advanced AI and ML use cases across the company. You will be a member of the AI Platforms team, which is an integral part of enabling AI use cases as well as motivating a team of skilled IT professionals and directing external third-party service providers. You would be accountable for the implementation of the full lifecycle of AI solutions including model development, validation, deployment, and integration into other systems while providing feedback to continue to evolve the AI platform. To be suitable for this role, you will have a strong background in machine learning, data analysis, and software development. You will be responsible for designing, developing, and implementing AI solutions to solve complex problems and enhance their products and services . Why This Role? Work for a company that will invest heavily into you. You will get access to a wide range of new and emerging technologies, work as part of a collaborative team that work together in a manner where you are always learning something new and being exposed to the latest AI tools available. Your work on enhancing their technical capabilities, automating tasks and optimising resource allocation, leading to improved operational efficiency will be recognised and rewarded accordingly. What You Will Be Doing • Design, develop, and deploy AI models and algorithms to address business challenges., • Conduct data analysis and pre-processing to ensure high-quality input for AI models., • Standardise model usage matching fit-for-purpose use cases and personas., • Champion ethical AI practices and model governance and compliance with data security and privacy regulations, • Develop customer relationships to manage the delivery of AI data modelling., • Implement and optimise AI models for performance and scalability., • Support the team to collectively define, implement and operate their AI modelling and deployment., • Act as the focal point for matters related to AI data modelling, providing expert guidance to other teams when required. What You Will Bring • 5+ years background in the IT industry, with experience leading and mentoring development teams., • Experience in machine learning, deep learning, and AI model development., • Proficiency in programming languages such as Python, R, or C#., • Strong knowledge and understanding of AI/ML platforms e.g. Azure AI Foundry and their operational management., • Hands on experience with AI frameworks and libraries such as TensorFlow, PyTorch, or scikit-learn., • Experience working with cloud platforms, ideally Azure. Call to Action If this role seems of interest then we'd love to hear from you! Contact James O'Donoghue at Adepta Partners for a confidential discussion or click Apply to learn more.

🚨 Now Hiring: 24/7 NOC Shift Lead – Belfast 🚨 We are seeking an experienced and proactive NOC Shift Lead to join a 24/7 operations team based in Belfast. This role is critical to ensuring the delivery of high-quality service across multiple clients, including those supporting national infrastructure. The ideal candidate will have a strong technical background, proven leadership ability, and a commitment to service excellence in a shift-based environment. 📍 Location: Belfast ⏰ Shift Pattern: 4 days on (7am–7pm), 4 days off, 4 nights on (7pm–7am), 4 days off 💼 Type: Full-time, 24/7 Operations Role Overview As a NOC Shift Lead, you will oversee the performance and coordination of the shift team, ensuring incidents are resolved efficiently and service levels are consistently met. You’ll serve as the escalation point for major incidents, provide process guidance, and drive continuous improvement across network operations. Key Responsibilities Operations Team Duties • Act as the first point of contact for customer-reported faults via phone or email., • Provide remote support, including configuration and link checks for field engineers., • Monitor network performance using SolarWinds and respond proactively to alerts., • Ensure all incidents are resolved within SLA targets and accurately documented., • Maintain clear and consistent communication with customers during fault resolution., • Escalate issues appropriately to internal and external stakeholders., • Conduct root cause analysis and contribute to ongoing service improvement. Shift Lead Responsibilities • Lead and coordinate shift team activities, including monitoring, call handling, and incident management., • Provide leadership and direction to ensure consistent, high-quality service delivery., • Manage escalations for major incidents and liaise with senior management., • Support and mentor team members to enhance technical knowledge and performance., • Oversee operational handovers and ensure all outstanding issues are clearly communicated., • Maintain system accuracy and ensure regular updates to customers., • Collaborate with third-party providers and carrier management teams to maintain service standards., • Drive process improvement initiatives and ensure SLA compliance (targeting 95%+ resolution rate). What We’re Looking For • Proven experience leading technical or NOC service teams., • Strong ability to manage incidents and coordinate with multiple stakeholders., • Experience in ITIL-driven environments with strict SLA adherence., • Excellent communication and problem-solving skills, with high attention to detail., • Capability to work effectively under pressure in a 24/7 operational setup., • Eligible for Security Clearance (SC minimum, NPPV3 preferred). Desirable Skills • Experience in high-pressure, service-critical environments., • Track record of staff training and team development., • ITIL Service Management certification. This is an excellent opportunity to take ownership of a high-impact role within a leading network operations environment. If you are passionate about leading teams, driving operational excellence, and maintaining high service standards, we’d love to connect.

Director of Curriculum – Belfast Met MCS Group is delighted to be partnering with Belfast Metropolitan College, Northern Ireland’s largest further and higher education college, as they seek to appoint a Director of Curriculum on a full-time permanent basis. The successful candidate will play a pivotal role in delivering Belfast Met’s “College of Choice” strategic objective, leading curriculum innovation, quality assurance and academic excellence across the College while ensuring outstanding learner outcomes and alignment to economic and societal priorities. About Belfast Met Belfast Metropolitan College is the largest and longest established further and higher education college in Northern Ireland, attracting 20,000 learner enrolments in 2024/25, with student satisfaction rates of 95%. The College employs approximately 941 teaching and support staff and has an annual turnover in excess of £75m. Belfast Met has a dual mandate to promote economic growth and social inclusion. The College’s vision, mission, aims and values are fully aligned with Government priorities and growth areas identified for Northern Ireland, shaping the policy and delivery context for the organisation. The College is committed to ensuring that every learner, irrespective of background, gains the skills to get a job, keep a job or get a better job; that every business is supported to grow and innovate; and that those with barriers to learning have the opportunity to learn and grow to achieve their potential. This is the Belfast Met ethos. About the Role Founded in 1906, Belfast Met has long been at the heart of the city’s economic and industrial growth, providing the skills, knowledge and innovation that power local industry and transform lives. Today, their mission remains the same: to lead the city to work through a commitment to their values of Collaboration, Ambition, Respect and Excellence. As Further and Higher Education continues to evolve, Belfast Met is ambitious about its future, driving innovation, strengthening employer engagement and ensuring its curriculum remains aligned to the needs of learners, industry and the wider economy. The College is focused on delivering innovative, high-performing programmes while continuing to enhance learner experience, quality assurance and teaching excellence. Belfast Met are now looking for a strategic, inspirational and forward-thinking leader to join the Executive Leadership Team as Director of Curriculum. Reporting directly to the Principal and Chief Executive, you will lead all aspects of curriculum development, delivery and quality assurance across the College, ensuring the successful implementation of the College Development Plan and achievement of key strategic objectives. You will play a central role in shaping and delivering curriculum strategy across Higher Education, Further Education, Apprenticeships and Skills programmes, ensuring provision remains innovative, economically relevant and responsive to employer and community needs. Leading multidisciplinary teams across several academic schools and quality functions, you will foster a high-performing and inclusive culture that drives continuous improvement and exceptional learner outcomes. The successful candidate will bring significant senior leadership experience gained within a large and complex organisation, alongside a strong track record of strategic curriculum leadership, stakeholder engagement and operational delivery. Most importantly, they will have ability to lead transformational change, inspire teams and deliver strategic outcomes within a complex environment. For this role, candidates will need to demonstrate that they meet the criteria below: • A degree or equivalent with a demonstrated commitment to continuous professional development., • Has operated at a senior management level* or above (for a minimum of 5 years within the last 8 years) in a large and complex organization** with responsibility for Curriculum delivery across a number of subject areas., • Demonstrable experience of developing strategic curriculum frameworks for HE, FE or skills aligned to employer needs or economic priorities, working with a wide range of awarding organisations., • Strong record of effective leadership and management of operational delivery for HE, FE, Apprenticeship or Skills Programmes., • Experience of managing multidisciplinary teams, including objective setting and performance management to optimise performance., • Experience of building relationships across stakeholder groups both internal and external to the benefit of the organisation., • Demonstrates the ability to lead others with energy and enthusiasm, to command respect and to provide an environment where others feel motivated to achieve outstanding results., • Possession of a full driving licence and have the use of a car for business purposes or have access to a form of transport which will permit them to meet the requirements of the post in full. Desirable experience, knowledge and skills • Demonstrable experience of personal level budget responsibility of at least £10million per year, and the ability to work with financial information for decision-making purposes. *Senior management level defined as Director of Head of Department in a large organisation supporting decisions of a Chief Executive or Board. **Complex organisational structure is defined as multi-tiered / multi-functional with a minimum headcount of 200 staff and has a turnover/gross revenue of £15m. This is a key public appointment and an opportunity to make a lasting impact on learners, communities and the future economic prosperity of Northern Ireland. To speak in absolute confidence about this opportunity please contact Alex Noble, Head of Executive Search on 028 9693 2668, or to request a Candidate Pack for the Director of Curriculum role select ‘Apply Now’, or email belfastmet@mcsgroup.jobs. Applications will close on Friday 5th June at 12pm. Should you wish to make an application for the post please send your CV & Cover Note to the above address. MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Even if this position is not right for you, we may have others that are. Please visit _ to view a wide selection of our current jobs.

About Us: Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Job Description: Job Role: Engagement Leader Location: Belfast UK Telco Domain Role Summary The Delivery Director is accountable for end to end delivery outcomes for a 50 to 60 person, multi workstream technology program. This role leads delivery governance, execution discipline, stakeholder management, and operational readiness across platform, application, data, AI, security, SRE, QA, integration, and enablement teams. Key Responsibilities • Own integrated delivery plan, milestones, dependencies, and release calendar across all workstreams., • Run governance cadence including steerco, delivery reviews, RAID, and decision logs with clear actions and owners., • Lead senior stakeholder engagement and provide concise, data driven reporting on progress, risks, and outcomes., • Drive delivery excellence across scope, schedule, quality, and reliability with measurable acceptance criteria., • Ensure secure by design delivery in partnership with security teams, including IAM, compliance evidence, and change control., • Oversee DevOps and SRE practices including CI CD discipline, observability, incident management, and service readiness., • Own budget, forecasting, resource planning, and vendor delivery management; partner with FinOps on cloud cost governance., • Build and lead a high performing leadership layer including Technical PMs and workstream leads; coach, develop, and retain talent., • Lead build to run transition including runbooks, support model, on call readiness, and knowledge transfer to operations., • Drive continuous improvement through retrospectives, root cause analysis, and standardization of delivery processes. Required Experience • 12 plus years in technology delivery with 5 plus years leading large programs or multiple concurrent workstreams., • Proven experience leading delivery organizations of 50 plus people, including multi vendor delivery., • Hands on governance experience with Agile delivery at scale, dependency management, and release management., • Strong financial and commercial management experience including budgets, forecasting, and change control. Core Skills • Executive communication and stakeholder management; able to explain complex topics clearly., • Program governance, risk management, and escalation management with strong judgement., • Technical fluency across cloud platforms, platform engineering, CI CD, SRE practices, and security fundamentals., • Quality mindset including test strategy, quality gates, and production readiness., • People leadership including coaching leaders, performance management, and team health management. How To Apply: It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share resume directly to provided email address. We look forward to receiving your application! Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

Guest Services Manager -Aloft Hotel & Residence Inn by Marriott Belfast Titanic Quarter Be part of something new in Belfast. We are looking for a passionate, energetic, and guest-focused GSM to join the opening team of our exciting dual-branded Marriott property in Titanic Quarter — bringing together the vibrant style of Aloft and the extended-stay comfort of Residence Inn by Marriott. This is an excellent opportunity for a hospitality professional who thrives in a fast-paced environment, enjoys leading teams, and is passionate about delivering exceptional guest experiences across two distinctive Marriott brands. The Role As Duty Manager, you will play a key leadership role in the day-to-day operation of both hotels, ensuring outstanding service standards, operational efficiency, and a memorable guest journey from arrival to departure. You will support departmental teams across Front Office, Food & Beverage, and guest services while acting as a hands-on operational leader during shifts. Key Responsibilities • Lead daily hotel operations across both properties during assigned shifts, • Deliver exceptional guest service and resolve guest concerns professionally and efficiently, • Support and motivate operational teams to achieve brand and service standards, • Ensure compliance with Marriott policies, health & safety, and operational procedures, • Assist with team training, coaching, and performance support, • Monitor guest feedback and drive continuous improvement, • Work closely with Heads of Department to ensure smooth hotel operations, • Manage shift handovers, incident reporting, and operational communication, • Support achievement of financial and operational targets About You We are looking for someone who: • Has previous supervisory or management experience within hospitality or hotels, • Has strong leadership and communication skills, • Is highly organised and able to work under pressure, • Has a passion for guest experience and team development, • Is flexible to work shifts, including evenings and weekends, • Marriott experience is advantageous but not essential What We Offer • Opportunity to join a newly opened Marriott dual-branded hotel, • Career development within JMK Group, • Competitive salary, • Employee discounts across Marriott properties worldwide, • Supportive and dynamic team environment, • Training and development opportunities

Security Coordinator 12 month contract Based in Belfast Offering £30.23ph Inside IR35 Do you have experience in Security, Administrative, or Operational Support? Do you have experience in auditing, process confirmation, root cause and analysis, and continuous improvement? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Security Coordinator, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: • Assist the Head of Site Security to deliver a robust Security framework, • Drive the physical security operations activities including self-delivered and third-party security solutions, • Coordinate and manage Physical Security Project enablement across the Belfast Projects, • Supporting the Physical Security Operations team with the delivery of all services to the business including, Security Operations, Security Systems, Fire Fighting, Emergency Response, and Fire Safety, • Assist with the continuous development of the Security service provision to the business by checking, auditing, collating, and analysing reviews to understand root causes of failures, • Implement those improvements and assess the results, • Assist the Head of Site Security and the Site Security Manager with the running of the regular meetings, ensuring that all actions are captured on the trackers and actions are identified with owners and tracked through to resolution, • Lead Capex on a project basis., • Active Risk Management (ARM) central coordinator, • You will be responsible for EHS - 11 Point Plan upkeep, • Raising invoices and maintaining cost trackers Your skillset may include: • Project Management, • A background in security, administration, or operational support, • Comprehensive experience in computer skills Microsoft office and G-SUITE, • Experience of auditing, process confirmation, root cause and analysis, and continuous improvement, • Experience with security systems installation project management, • Experience of managing a contractor, • Understanding of KPIs and SLAs If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further!

Role Purpose The Receptionist/Office Administrator will be the first point of contact for Portview Head Office, providing a professional, welcoming and efficient front‑of‑house service. In addition to reception duties, the role will provide general administrative and operational support across the Finance Department and wider business, as required. The role is broad and flexible and requires a proactive individual who is comfortable supporting multiple functions while maintaining high standards of confidentiality, organisation and professionalism. Key Responsibilities Reception & Front‑of‑House • Act as the primary point of contact for visitors to Head Office, always ensuring a professional and welcoming experience, • Manage incoming telephone calls, emails and deliveries, directing queries appropriately, • Maintain reception, meeting rooms and communal areas to a professional standard, • Coordinate visitor access, sign‑in procedures and health & safety requirements Administrative & Office Support • Provide day‑to‑day administrative support across the Finance Department and other Departments., • Assist with document management and record‑keeping, • Support internal meetings by organising rooms, refreshments and documentation, • Assist with general office administration, including stationery, supplies and facilities coordination, • Assist with outbound postage requirements and collections General Responsibilities & Business Support • Carry out additional duties as reasonably required to support the effective operation of Portview Head Office, • Provide ad‑hoc support to other departments during busy periods or absences, • Comply with all Portview policies and procedures, including data protection, health & safety and information security Essential: • Previous experience in a receptionist, administrative or office support role, • Professional telephone manner and strong communication skills, • Excellent organisational skills and attention to detail, • Competent in Microsoft Office (Word, Excel, Outlook), • Ability to manage competing priorities in a busy office environment, • Previous travel & expense experience, • Comfortable with supporting the wider business Desirable: • Familiarity with accounting or finance administration processes, • Experience working in a construction‑related environment Personal Attributes • Professional, approachable and reliable, • Flexible and willing to take on a varied workload, • Discreet and trustworthy, with a strong sense of confidentiality, • Proactive and willing to support colleagues across the business Additional Information This job description is not intended to be exhaustive. The post‑holder will be expected to undertake any other reasonable duties commensurate with the role and business needs.

Guest Services Manager -Aloft Hotel & Residence Inn by Marriott Belfast Titanic Quarter Be part of something new in Belfast. We are looking for a passionate, energetic, and guest-focused GSM to join the opening team of our exciting dual-branded Marriott property in Titanic Quarter — bringing together the vibrant style of Aloft and the extended-stay comfort of Residence Inn by Marriott. This is an excellent opportunity for a hospitality professional who thrives in a fast-paced environment, enjoys leading teams, and is passionate about delivering exceptional guest experiences across two distinctive Marriott brands. The Role As Duty Manager, you will play a key leadership role in the day-to-day operation of both hotels, ensuring outstanding service standards, operational efficiency, and a memorable guest journey from arrival to departure. You will support departmental teams across Front Office, Food & Beverage, and guest services while acting as a hands-on operational leader during shifts. Key Responsibilities • Lead daily hotel operations across both properties during assigned shifts, • Deliver exceptional guest service and resolve guest concerns professionally and efficiently, • Support and motivate operational teams to achieve brand and service standards, • Ensure compliance with Marriott policies, health & safety, and operational procedures, • Assist with team training, coaching, and performance support, • Monitor guest feedback and drive continuous improvement, • Work closely with Heads of Department to ensure smooth hotel operations, • Manage shift handovers, incident reporting, and operational communication, • Support achievement of financial and operational targets About You We are looking for someone who: • Has previous supervisory or management experience within hospitality or hotels, • Has strong leadership and communication skills, • Is highly organised and able to work under pressure, • Has a passion for guest experience and team development, • Is flexible to work shifts, including evenings and weekends, • Marriott experience is advantageous but not essential What We Offer • Opportunity to join a newly opened Marriott dual-branded hotel, • Career development within JMK Group, • Competitive salary, • Employee discounts across Marriott properties worldwide, • Supportive and dynamic team environment, • Training and development opportunities

HR Advisor A leading global aerospace organisation is seeking an experienced and proactive HR Advisor to join its HR team in Belfast on an initial 18-month contract. This is an excellent opportunity for an HR professional who thrives in a fast-paced, data-driven environment and is looking to play a key role in supporting HR transformation and continuous improvement initiatives within a large, complex organisation. The Opportunity As HR Advisor, you will provide essential HR generalist support across multiple HR functions including HR Business Partnering, Learning & Development, Resourcing, and Reward. You will support managers and employees while helping to drive operational excellence, reporting accuracy, and evidence-based HR decision making. This role offers broad exposure across the HR function and the opportunity to contribute to meaningful organisational change within a collaborative and high-performing HR community. Key Responsibilities Provide day-to-day HR generalist support across the HR function Support the delivery of HR campaigns across HRBP, Reward, Learning and Resourcing teams Advise managers on HR policies, disciplinary matters, grievance processes, and case management Coordinate HR data reporting and provide analysis to support business decisions Identify trends and potential HR risks through workforce data analysis (e.g. absence, training completion, time management) Supp...

Your New Company Hays Engineering is partnering with a leading manufacturing organisation to recruit an experienced Manufacturing Engineer. This is an exciting opportunity to join a high-performing team and play a key role in driving process excellence, operational efficiency, and continuous improvement. Your New Role In this role, you will develop and optimise assembly processes to improve efficiency, safety, and product quality. You will design and implement assembly line layouts, workflows, and procedures, carrying out time and motion studies to identify opportunities for improvement. You will also lead lean manufacturing and continuous improvement initiatives across the assembly area.You will provide technical support to daily assembly operations, troubleshooting issues related to equipment, processes, and materials. Ensuring compliance with safety, quality, and regulatory standards will be central to your work, along with maintaining documentation such as risk assessments, work instructions, process flows, and SOPs.You will specify and procure tools, fixtures, and equipment required for assembly operations, overseeing installation and commissioning of new equipment. You will also develop preventative maintenance plans and coordinate maintenance activities to ensure equipment reliability.Working closely with quality teams, you will ensure assembly processes meet product specifications and standards. You will analyse prod...

Management Accountant -Belfast City Centre- £45,000+ per annum Reed Recruitment is delighted to be working with a well-known and highly respected organisation with offices based in Belfast City Centre. Our client is keen to recruit an experienced Management Accountant to join their established and successful accountancy team. The successful applicant will offer experience in management accounts and month-end processes, as well as the ability to communicate with stakeholders and decision makers and have an input in the processes implemented within the organisation. Duties: • Management Reporting and Analysis, • Partner with operational leaders for decision support., • Financial controls and reconciliations to include payroll and audit support as required., • Cash collection and debtor management support, • Process Improvement, • Training and guidance for managers, • Maintaining key relationships with Finance Director, budget holders, payroll support, external auditors and internal departments Essential Criteria: • Qualified or part qualified accountant with equivalent, minimum 3 years relevant experience, • Experience of producing management accounts, • Working knowledge of accounting systems and proficient in MS Excel, • Strong organisational skills, attention to detail and the ability to manage competing...

Supervisor, Team Leader, Floor Manager, Retail, Luxury, Beauty, Cosmetics, Skincare, Fragrance, Belfast, Full Time Supervisor – Luxury Beauty Brand (Flagship Location) We are looking for an experienced and operations-driven Supervisor to join this fabulous location for a luxury beauty brand as they continue their growth. The ideal candidate will come from a consultative retail environment, with a strong focus on delivering exceptional customer experience while ensuring the smooth running of daily store operations. Key Skills & Operational Overview A genuine love for Beauty and Fragrance, with a passion for delivering elevated service Strong operational focus: confident overseeing stock flow, replenishment, BOH standards, VM support, and daily floor operations Proven track record of achieving personal and store KPIs, using data to drive performance Highly organised with impeccable standards, ensuring the store is always guest-ready Excellent communication skills, able to support the management team with team briefs, coaching, and performance support Thrives working at pace, maintaining structure and consistency in a fast-moving environment Package Salary shown is a guide Staff discount * Bonus monthly...

Our client is a major Building and Civil Engineering Contractor operating throughout the UK They now have a requirement for an experienced Framework Manager to join their team in Belfast. Responsibilities The framework manager will lead the strategic management, performance and growth of the organisations public sector framework portfolio. This role will ensure frameworks are maintained compliantly, drives pipeline opportunities and strengthens client relationships. The role will report into the Framework Director. Framework Leadership & Delivery Take ownership of the framework portfolio, ensuring effective mobilisation, management and performance across all appointed frameworks. Act as the central point of coordination between pre-construction, operations, and commercial teams. Develop, monitor and report on framework performance including pipeline and KPIs. Build and maintain strong relationships with framework providers, contracting authorities and key clients. Ensure frameworks are actively used and embedded within operational teams. Provide all framework reporting and monitoring of KPI’s Manage and produce relevant information for framework auditing Provide relevant support Framework Bidding & Business Development Lead and coordinate contributions to framework submissions. Identify and track upcoming framework opportunities aligned with business strategy. Work closely with the bid teams to i...

Accounts Administrator • Location: Belfast City Centre, • Contract: Part-time (24 hours / 3-days) | Permanent | Office-based, • Hourly pay: £13.33 an hour Reed Accountancy is proud to represent an established and reputable employer based in Belfast City Centre who are seeking a detail-orientated and ambitious Accounts Administrator to join their dynamic team, supporting their accountancy function. Day-to-day of the role: • Maintain accurate financial records and support the overall finance function, • Manage the sales ledger to ensure all invoices, receipts, and payments are accurately recorded, • Complete month-end sales ledger processes, including issuing statements and generating reports, • Process purchase invoices, ensuring accuracy and preparing them for approval, • Maintain purchase ledger records, resolve queries, and monitor expenditure, • Produce ad hoc financial and operational reports as required by senior management, • Reconcile and review general ledger accounts on a monthly basis, identifying and resolving any discrepancies Required Skills & Qualifications: • Minimum of 1-years’ experience in an accounts administrative position, • Proficiency in Microsoft Office, particularly Excel and Outloo...

Belfast and Lisburn (City Centre & Community Centres) Part-time & Flexible Hours Available £13.47 - £14.35 per hour About the Opportunities We are recruiting on behalf of Belfast City Council for a number of Community Development and Community Centre Support roles across Belfast. These roles sit within community services and focus on supporting local people, community groups, and community facilities. We are looking for people who are hands-on, community-focused, and confident working with the public in both development and operational settings. Roles May Include Depending on assignment, duties may involve: Community Development / Social Care Focus Supporting community programmes and local projects Working with volunteers and community groups Assisting with funding applications and reporting Supporting community engagement and outreach activities Building relationships with local organisations and agencies Community Centre / Facilities Focus Acting as key holder for community centres Supporting bookings, enquiries, and public use of facilities Setting up rooms, equipment, and event spaces Carrying out health & safety checks and building supervision Supporting cash handling and basic administration Ensuring centres are clean, safe, and welcoming What We're Looking For We are keen to speak with candidates who have experience in TWO or more of the following: Community development, ...

On behalf of our client, we are seeking to recruit a Resourcing Operations Specialist on an initial 12 -month contract. As the Resourcing Operations Specialist you will ensure every stage of the recruitment and onboarding journey is efficient and fully compliant. Role: Resourcing Operations Specialist Pay: £31.57 per hour Via Umbrella Location: Belfast Contract: Monday - Friday, 36 Hours per week, 12-month contract IR35 Status: Inside Security Clearance: BPSS Responsibilities Own and manage Workday as the primary system administrator and power user, ensuring accurate configuration, data management, reporting, and process optimisation. Maintain data integrity across all resourcing systems, ensuring information is accurate, compliant, audit-ready, and aligned with business requirements. Oversee and continuously improve Google Sheet trackers, automating processes where possible and maintaining them as the central source of truth for recruitment and onboarding data. Proactively manage candidate pipelines, anticipating potential challenges and implementing solutions to minimise delays throughout the onboarding process. Support candidates through vetting, background screening, security clearances, visa applications, and global mobility requirements, ensuring a smooth onboarding experience. Analyse existing processes, identify gaps and inefficiencies, and implement scalable improvements to enhance operational effectiveness an...

A leading manufacturing business in Belfast is seeking an Interim Financial Reporting Manager to join their team with immediate effect. This is a unique opportunity for a fully qualified accountant who thrives in a collaborative environment and can quickly take ownership of the month-end close, group consolidation, VAT, and comprehensive financial reporting. What you'll do: As an Interim Financial Reporting Manager based in Belfast, you will play a pivotal role in ensuring the integrity of financial data across the organisation. Your day-to-day responsibilities will include managing the entire month-end close cycle from start to finish, overseeing everything from accruals through to final reporting, whilst also taking charge of group consolidations for multiple entities. You will be responsible for preparing VAT returns across several jurisdictions, maintaining strong internal controls throughout all processes, and providing valuable commercial insights that support both operational managers and senior leadership. • Take full ownership of the month-end close process by ensuring timely and accurate completion of all related tasks including accruals for accounts payable and receivable., • Prepare, review, and submit detailed financial reports in accordance with group requirements and statutory obligations., • Oversee group consolidation activities by managing multi-entity reporting and ensuring consistency across ...

Supervisor, Team Leader, Floor Manager, Retail, Luxury, Beauty, Cosmetics, Skincare, Fragrance, Belfast, Full Time Supervisor Luxury Beauty Brand (Flagship Location) We are looking for an experienced and operations-driven Supervisor to join this fabulous location for a luxury beauty brand as they continue their growth. The ideal candidate will come from a consultative retail environment, with a strong focus on delivering exceptional customer experience while ensuring the smooth running of daily store operations. Key Skills & Operational Overview • A genuine love for Beauty and Fragrance, with a passion for delivering elevated service, • Strong operational focus: confident overseeing stock flow, replenishment, BOH standards, VM support, and daily floor operations, • Proven track record of achieving personal and store KPIs, using data to drive performance, • Highly organised with impeccable standards, ensuring the store is always guest-ready, • Excellent communication skills, able to support the management team with team briefs, coaching, and performance support, • Thrives working at pace, maintaining structure and consistency in a fast-moving environmentPackage, • Salary shown is a guide

Security Coordinator 12 month contract Based in Belfast Offering £30.23ph Inside IR35 Do you have experience in Security, Administrative, or Operational Support? Do you have experience in auditing, process confirmation, root cause and analysis, and continuous improvement? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Security Coordinator, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Assist the Head of Site Security to deliver a robust Security framework Drive the physical security operations activities including self-delivered and third-party security solutions Coordinate and manage Physical Security Project enablement across the Belfast Projects Supporting the Physical Security Operations team with the delivery of all services to the business including, Security Operations, Security Systems, Fire Fighting, Emergency Response, and Fire Safety Assist with the continuous development of the Security service provision to the business by checking, auditing, collating, and analysing reviews to understand root causes of failures Implement those improvements and assess the results Assis...

Join our Service Operations team at Hillview House Newtownabbey as a Shift Lead and play a key role in delivering exceptional customer experience, strong operational governance, and high performing service delivery across a 24/7 environment. We're looking for a confident service leader who can guide a team, manage stakeholders, and maintain service stability during fast-paced operational activity and major incidents. What We're Looking For • Experience leading service-focused technical or operational teams., • Strong stakeholder management and escalation handling skills., • Ability to balance major incident leadership with BAU service oversight., • Excellent written and verbal communication with a customer-first mindset., • Strong understanding of ITIL environments and SLA-driven service delivery., • High attention to detail and ability to stay calm under pressure., • Eligible for Security Clearance (SC minimum; NPPV3 preferred). As a Shift Lead, you will provide frontline leadership to ensure customers receive a consistently high-quality service. You'll oversee shift performance, act as an escalation point, support your team's development, and lead structured communication during incidents. Your focus will be on service outcomes, customer communication, operational excellence, and continuous improvement - not just technical resolution. What You'll Be Do...

Job Types: Full-time, Permanent Salary: £35 000 – £40 000 per year Hours: 40 hours per week Location: Northern Ireland (Belfast, Londonderry, Antrim, Lisburn) Our client is seeking an experienced and commercially aware Registered Manager to establish and grow their domiciliary and supported living services in Northern Ireland. This is an opportunity for a confident leader who thrives in a fast-paced environment and is motivated by service growth, performance improvement, and operational excellence. About the Role In this role, you as a Registered Manager, will take full accountability for the performance and compliance of the service, ensuring safe, effective, and person-centred care delivery at all times. Alongside maintaining RQIA registration, you will drive occupancy, support business development initiatives, and ensure the service continues to strengthen its local presence and reputation. This role requires a strong operational mindset — overseeing KPIs, rota efficiency, staffing levels, budget awareness, and quality monitoring systems. You will lead by example, embedding high standards across all aspects of service delivery. Key Responsibilities Full operational management of the Bristol service Ensuring compliance with RQIA regulations and internal governance standards Driving service performance, growth, and occupancy levels Monitoring KPIs and implementing improveme...

IT Helpdesk - Customer Service Location: Hillview House, 61 Church Road, Newtownabbey, BT36 7LQ Hours: 37.5 hours, Monday to Friday, shifts between 8am-5pm. Contract: Temporary Pay: £16.00 per hour Start Date: July Our client is one of the UK's leading IT organisations, delivering innovative technology and software solutions to internal teams and external customers. As the first point of contact for users seeking technical assistance, you'll play a vital role in supporting a major transformation programme across the business. What you'll be doing You'll be central to ensuring every customer receives a high‑quality support experience. This role focuses on assisting users across a specialist project, providing guidance and resolving technical issues as they return to full operational activity. Handling customer enquiries - responding to incoming calls, emails, and portal requests with professionalism and accuracy Logging and managing incidents - recording all issues and service requests, ensuring information is complete and correctly categorised Delivering excellent customer service - offering clear communication, reassurance, and timely updates throughout the support process Following up with users - making outbound calls where required to gather information or confirm resolution Managing your workload - prioritising tasks effectively to meet SLAs and deadlines Working to company...

MERITUS are recruiting for a large aerospace organisation who require a Security Performance and Project Lead to support upcoming projects. We are looking for someone with a specific background to physical security - if you have no background in security mentioned on your application, you will not be considered. SECURITY PERFORMANCE & PROJECT LEAD - PHYSICAL SECURITY (FACILITIES AND SECURITY OPERATIONS) - INSIDE IR35 - £30.23 PER HOUR - BELFAST, UK - 12 MONTHS (LIKELY 3 YEARS) - SECTOR: AEROSPACE An established advanced engineering and manufacturing organisation is seeking a Security Performance & Projects Lead to support the delivery and continuous improvement of a complex physical security operation within a highly regulated industrial environment. This role combines operational security coordination, project delivery, performance management, compliance oversight and stakeholder engagement. The successful candidate will support the senior site security leadership team in maintaining robust physical security capability while driving service improvement, governance and operational efficiency across multiple workstreams. The position requires a highly organised individual with strong project coordination capability, experience operating within structured governance environments and the ability to manage competing priorities across operational and strategic activities. Key Responsibilities ...

Vacancy No 5534 Vacancy Title Associate Fire Engineer Location Belfast “We’re looking for talented professionals who want to be part of a business shaping the future of fire safety engineering on some of the world’s most ambitious and complex projects. From landmark developments and mission-critical facilities across the UK and Ireland to giga-projects in the Middle East, you’ll have the opportunity to work on innovative solutions that protect lives and support visionary design. Built on values of integrity, honesty, positivity, ownership, and excellence, this is a company where people are empowered to grow, contribute ideas, and build meaningful long-term careers. With clear progression pathways, strong investment in professional development, flexible working, and a collaborative international culture, you’ll be joining a team that values achievement, wellbeing, and continuous improvement just as much as technical expertise.” Role Responsibilities Key Duties Operational & Project Leadership Support day-to-day regional operations, overseeing live project delivery across the NI Team Act as Project Lead on major or strategic commissions Ensure technical quality, compliance, and consistency across all projects and teams that you work with. Integrate with wider operational teams in UKI to align processes, share resource, and promote regional collaboration * Activel...

Operations Specialist Onsite Monday - Friday (9:00am - 5:30pm) Based in Belfast City Centre About Reperio Human Capital Reperio Human Capital is one of Ireland's leading specialist IT recruitment consultancies, partnering with innovative technology companies and high-growth businesses across Ireland and the USA. As our business continues to grow, we are seeking a highly organised and proactive Operations Specialist to support the smooth running of our internal operations, contractor administration, compliance processes, and business support functions. About the Role The Operations Specialist will support the day-to-day operational infrastructure of our business, ensuring recruitment operations, contractor administration, invoicing workflows, and internal systems run efficiently and effectively. While the role includes support with invoicing follow-ups and credit control administration, the primary focus is operational coordination, business support & managing vendor agreements & renewals. Whilst focusing on our Belfast operation, significant attention will be on our US operation, so some travel (1-2 times per year) may be required, as we seek to grow our US operation. Key Responsibilities Operations & Business Support Support the day-to-day operational running of the business Coordinate contractor onboarding, compliance checks, and documentation Manage contracts, vendor agreements & renewals. Maintain accura...

Senior Major Incident & Incident Manager Location: Belfast (Office-based with on-call requirements) Contract: Permanent The Opportunity An exciting opportunity has arisen for an experienced Senior Major Incident & Incident Manager to lead a high-performing team delivering 24/7 incident management services within a fast-paced technology operations environment. Based in a Belfast command hub, you will play a pivotal role in managing critical incidents, ensuring service continuity, and driving operational excellence across the organisation. You will act as a senior escalation point for complex, high-severity incidents, guiding teams through resolution while maintaining strong stakeholder communication throughout. Candidates must be eligible for SC Clearance. Key Responsibilities Lead and support the Major Incident Management team Act as the primary escalation point for major incidents Ensure incidents are resolved within SLAs Provide executive summaries during P1 incidents Manage escalations and cross-functional coordination Produce weekly and monthly MI reports Maintain and improve processes and documentation Drive continuous improvement Coach and mentor team members Monitor team performance Collaborate with stakeholders Identify future skills requirements Essential Skills & Experience Experience managing major incidents in complex IT environments Strong ITIL Incident Management knowledge Public and ...

Your new company We are working with a leading retail organisation to recruit a Management Accountant on an immediate basis to join their Belfast finance team. This is a key role supporting financial performance, delivering accurate reporting, and providing commercial insight to drive business decision- to business demand, this is an urgent requirement, and the successful candidate will be expected to make an immediate impact within a fast-paced environment. Your new role Preparation of monthly management accounts with variance analysis and clear commentary Support budgeting and forecasting processes, including rolling forecasts Provide commercial financial analysis and insight to support performance Partner with operational teams to drive cost control and margin improvement Reconcile balance sheet accounts and ensure integrity of financial data Assist with month-end and year-end close processes Monitor KPIs and deliver regular performance reporting Support audit processes and ensure compliance with internal controls Identify and implement process improvements within finance What you'll need to succeed Qualified accountant (ACA / ACCA / CIMA) or qualified by experience Proven experience in management accounting and financial reporting Excel and financial systems capability What you'll get in return Opportunity to join a high-performing and commercially focused team Fast-paced role with immediate exposure to key stakeholders Potential for longer-term progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: ACA ACCA CIMA Benefits: Competitive Rate + Benefits TLNT1_NI