To seek out resident views and to listen and act. * To represent and champion residents. * To act as the advocate for residents in getting things resolved at pace and quality. * To co-ordinate issues ...
We are seeking a diligent and empathetic Complaints Officer who will play a crucial role in managing and resolving resident complaints. This position offers the opportunity to contribute to the ...
CONCIERGE An exciting permanent opportunity to join a property management company as a Concierge, based in resident buildings! CONCIERGE ROLE: * Providing supervised and safe environment to the ...
Meet and greet the residents and answer enquiries by telephone or from callers to the desk. * Assist the residents, guests and visitors when required. * Ensure effective security of residents and the ...
Notify residents of any deliveries to arrange collection from the front desk. * Issuing of keys only to correct personnel / residents whilst always recording the signing in and out of keys
Temporary - Working Pattern: Full-Time, 36 hours per week, 3 days office, 1 day resident visits, 1 day WFH Salary: £20.52 p/h PAYE or approx £25 p/h Umbrella About Our Client: Our client, a modern ...
Assisting the Resident Services Manager in ensuring the building is compliant by undertaker the relevant testing regimes Key Responsibilities Maintenance Operative's Main Duties: Painting and ...
If so, we want YOU to join one of our resident-led housing management organisations in South West London who are currently looking to recruit a Senior Housing Officer to start with them on a ...
Share of Resident Gratuity Fund * Life Insurance * Season ticket loan * Enhanced pension contributions * Learning and development * Social events * Complimentary uniform and personal dry-cleaning and ...
Meet and greet the residents * Open the door to all guests entering and leaving. * Assist residents with and packages/ parcels when they are entering the building. * Check and screen all visitors and ...
... prospective residents to ensure exceptional customer service. - Negotiate offers, agree on new tenancies, and handle rent negotiations and tenancy renewals efficiently. - Develop strategies to ...
Resident Support: Act as the primary contact for residents, addressing enquiries, complaints, and providing support on housing-related matters. * Community Engagement: Work closely with residents ...
We are looking for superstar team members to help create the new gold standard for renting in the UK - one with the highest level of service where the resident always comes first. ROLE ...
You can expect a wide range of responsibilities, from making sure new residents are settling i... ZIPC1_UKTJ
Nairn House is not just a facility; it's a vibrant community where a great team of nurses and a dedicated head of care ensure that every resident feels supported and valued. You'll help us make ...
Maintain the resident database, ensuring that information is accurate and up to date. Provide advice to residents and signpost to other agencies where necessary. Responsible for overseeing and ...
You will personally welcome residents and guests and ensure an outstanding experience. You will need to be an all-rounder and multitasking individual, comfortable greeting high-profile individuals ...
Provide practical support to residents and carers, that helps support them such as accessing living aids: accessing the welfare benefit system in order to provide advice and information to service ...
Drafting and issue contracts for the General Manager or Resident Services Manager to compliance check and sign. * Supporting with inventories, pre-tenancy checks, and any other work related to the ...
Develop dynamic support plans for residents. * Lead, motivate, and manage staff effectively. * Maintain compliance with CQC regulations and Health and Safety standards. * Foster positive ...
The role also includes participating in tenant and resident meetings, providing advice, and reviewing and producing new procedures for the team. About Us: BD Group was created by the London Borough ...
Focused on outstanding customer service, dealing with daily resident and contractor matters face to face, via email, telephone and formal letter * Involvement in service charge matters, major works ...
Co-ordinate the work of the service, ensuring resident's needs are understood and that support is delivered to the highest possible standards to meet individual needs ** Lead on the production and ...
To respond proactively to resident or other requests in a timely and polite manner * To communicate effectively with residents, guests, members of staff and contractors * Daily cleaning of the common ...