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Join our team as a shop assistant where you'll play a key role in providing excellent customer service. Your responsibilities include: • Assisting customers with their purchases and inquiries., • Maintaining the cleanliness and organization of the store., • Restocking shelves and managing inventory., • Operating the cash register and handling transactions accurately., • Collaborating with team members to ensure smooth store operations. We seek individuals who are enthusiastic, reliable, and customer-focused. Experience in retail is beneficial but not mandatory. Training will be provided. Apply now to be part of a dynamic and friendly environment.

Key Responsibilities Surface Cleaning: Sweeping, vacuuming, mopping, and dusting all surfaces, including floors, furniture, windows, and fixtures. Sanitizing & Disinfecting: Cleaning and sanitizing bathrooms, kitchens, and other high-traffic areas to maintain hygiene. Waste Management: Emptying trash and recycling bins and replacing liners. Restocking: Replenishing supplies in restrooms and kitchens, such as soap, paper towels, and toilet paper. Maintenance: Identifying and reporting any necessary repairs or maintenance issues. Supply Management: Monitoring and reordering cleaning supplies as needed. Safety Compliance: Handling and storing cleaning chemicals and products safely.

Job Purpose To provide excellent customer service by assisting shoppers, maintaining fully stocked shelves, and ensuring the shop floor is clean, safe, and well-presented at all times. Key Responsibilities Greet and assist customers with inquiries, product locations, and general support. Restock shelves, displays, and chillers/freezers to ensure product availability. Rotate stock to maintain freshness and reduce waste (FIFO method). Check and maintain accurate pricing and promotional signage. Ensure the shop floor is clean, tidy, and safe, including spillages and obstacles. Assist in receiving, unpacking, and sorting deliveries. Support checkout staff when required (bagging items, queue management, etc.). Report low stock, damages, or discrepancies to supervisors. Follow health and safety, food hygiene, and store security procedures. Skills & Qualities Good communication and customer service skills. Ability to work well in a team and under pressure. Attention to detail and organizational skills. Basic numeracy and literacy skills. Friendly, approachable, and reliable. Working Conditions Standing and walking for long periods. Lifting and carrying products (within safe manual handling limits). Flexible shifts, including evenings, weekends, and holidays.

Prepare and serve coffee, espresso drinks, teas, and other specialty beverages according to company recipes and standards. Greet customers, take accurate orders, and provide recommendations as needed. Operate espresso machines, grinders, brewing equipment, and point-of-sale (POS) systems. Maintain a clean, organized, and safe work environment, including regular cleaning of equipment and café spaces. Manage cash and credit transactions with accuracy and integrity. Restock inventory, monitor supplies, and assist with daily café operations. Deliver excellent customer service by creating a welcoming and engaging atmosphere. Work collaboratively with team members to ensure efficient service, especially during peak hours.