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Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £13 – £16 per hour + Comission Job Type: Full-time / Part-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process • Provide exceptional service both face-to-face and over the phone • Oversee administrative tasks related to sales and customer records • Coordinate custom vehicle orders and aftersales requests • Handle post-sale support, ensuring ongoing client satisfaction • Maintain high standards of organisation, accuracy, and professionalism About You: • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) • Excellent English communication skills – both written and verbal • Well-organised, with a strong attention to detail • Confident, polished, and customer-focused • Able to manage multiple tasks in a fast-paced environment • Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.
Spanish Speaking Receptionist required in a busy hair and beauty salon in Soho. Key Responsibilities: Client Interaction: Greeting clients, offering refreshments, and ensuring a positive first impression. Appointment Management: Scheduling appointments, managing the appointment book, and sending reminders. Administrative Tasks: Answering phones, responding to emails, processing payments, and handling retail transactions. Maintaining the Reception Area: Keeping the reception area clean and organized, ensuring a welcoming environment. Communication: Providing excellent customer service, communicating effectively with clients and staff, and handling inquiries. Required Skills and Qualifications: Customer Service: Strong customer service skills to ensure a positive experience for clients. Communication: Excellent verbal and written communication skills. Organization: Ability to manage appointments, maintain records, and keep the reception area organized. Technical Skills: Basic computer skills for scheduling and handling transactions. Professionalism: Maintaining a professional demeanor and appearance.
We are looking for an experienced, hands-on Store Manager to lead our team, maintain excellent standards, and deliver an exceptional customer experience. The ideal candidate will have a strong understanding of food hygiene, team management, and Italian food culture. Key Responsibilities Oversee daily operations of the café, ensuring smooth and efficient service. Maintain high standards of cleanliness, food hygiene, and safety in compliance with UK regulations. Plan and manage staff rotas to meet business needs while controlling labour costs. Lead, motivate, and develop the team to provide outstanding customer service. Handle small food preparations, such as filling croissants and baking frozen goods to serve fresh daily. Monitor stock levels and place orders to avoid shortages or waste. Ensure display counters and preparation areas are well presented and inviting at all times. Support and uphold the café’s brand values, with a genuine passion for Italian food and culture. Sales reports, and basic administrative tasks. Address customer feedback professionally and promptly. Essential Requirements Barista experience Previous experience in a café, restaurant, or food retail management role. Knowledge of food hygiene and safety standards (Level 2 Food Hygiene certificate or willingness to obtain). Proven ability to manage and motivate a team. Strong organisational and rota-planning skills. Confident with basic food preparation and baking tasks. Excellent communication and customer service skills. Ideally, a strong appreciation of Italian food and culture, with the ability to share that passion with the team and customers. Desirable Basic knowledge of Italian language or culinary terms. What We Offer Competitive salary Opportunity to work in a growing, authentic Italian café environment. Staff discounts and meals on shift. Supportive team culture with training and development opportunities.
Job Description: We are looking for a highly organized and proactive Administrative Assistant to support our office operations. This is an excellent opportunity for someone with great organizational skills who is eager to start a career in administration. No prior experience in an admin role is required – full training will be provided. Key Responsibilities: Maintain tidy and organized digital and paper filing systems Respond to emails and telephone enquiries in a professional manner Schedule meetings and appointments, and keep calendars updated Input data accurately into company systems or spreadsheets Prepare simple documents, reports, and presentations Support the team with day-to-day admin tasks and errands Order and manage office supplies and equipment Help maintain a clean and efficient office environment What We’re Looking For: Excellent organizational and time management skills A strong attention to detail Good communication skills, both written and verbal Basic computer skills (email, internet, Microsoft Word/Excel or Google Docs/Sheets) A positive attitude and willingness to learn Ability to multitask and stay calm under pressure Desirable but Not Essential: Previous experience in retail, hospitality, or customer service Familiarity with using spreadsheets or email systems Interest in developing a career in office or business administration What We Offer: Full training and ongoing support A friendly, supportive working environment Opportunities to grow within the company Flexible working hours
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate --- About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management - Oversee daily operations of both coffee shop and deli services - Manage inventory, stock levels, and supplier relationships - Create and update pricing strategies, menus, and promotional campaigns - Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership - Recruit, train, and manage a team of passionate staff members - Create staff schedules and manage rotas efficiently - Foster a positive work environment that reflects our Italian hospitality values Customer Experience - Ensure exceptional customer service standards across all touchpoints - Manage table service operations and deli counter service - Maintain high-quality food and product displays - Handle customer feedback and continuously improve service quality Quality & Compliance - Monitor food safety and hygiene standards - Ensure product quality and presentation meet our authentic Italian standards - Manage compliance with health and safety regulations What We're Looking For Essential Requirements - Languages: Fluent in both English and Italian (advanced level required) - Experience: Proven management experience in hospitality, food service, or retail - Skills: Strong organizational, communication, and leadership abilities - Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies - Financial management and budgeting experience - Staff management and development skills - Customer service excellence mindset - Problem-solving and decision-making abilities - Attention to detail and quality standards What We Offer - Competitive salary: £40,000 - £45,000 annually - Immediate start available - Opportunity to work with authentic Italian products and traditions - Leadership role in a growing business - Staff discounts and benefits - Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today *We are an equal opportunity employer committed to diversity and inclusion.* *Join our family and help us share the authentic taste of Italy with our community!*