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Ensure an exceptional customer experience and strong commercial performance of our global online channels, working closely with our warehouses, couriers, and internal teams, including Ecommerce, Customer Service, Marketing, Merchandising and Central Operations. • Analyse online operational performance, identify issues, and drive timely resolution with warehouses, couriers, and internal teams., • Create and maintain reporting to track outbound SLAs, backlogs, cancellations, shortages, damages, returns and RMA reconciliation delays, and proactively work with warehouses and internal teams to address root causes., • Manage two direct reports responsible for online operations administration, including fraud prevention, RMA reconciliation, and Customer Service troubleshooting., • Partner with the Central Operations team to highlight short-term changes in outbound forecasting, capacity constraints, system errors, and backlogs., • Work closely with 3PLs (US, UK and EU), Inventory Control and Central Operations to reduce inventory discrepancies and shortages., • Collaborate with the Merchandising team to monitor inbound shipments and update Marketing and Ecommerce teams to support new collection launches and back-in-stock communication. Flag container priorities with Central Operations, • Oversee the 3PL packing process, including personalised paperwork production, and conduct regular warehouse visits to ensure packing guides and quality standards are consistently met., • Support the Head of Ecommerce with costing initiatives, such as assessing variable delivery charges based on order value thresholds., • Own courier selection for domestic and international services, managing SLAs and leading cost negotiations., • Lead key online operations projects, including DDP international delivery (pre-paid duties and taxes with local couriers) and online delivery/returns to retail stores., • Attend tradeshows and assess competitor delivery offerings to inform customer experience improvements.

Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving

Our client does welcome candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbo

Laduree Front of House with Barista Experience - Job Description.Laduree BroadgateLondon EC2M 2QS.As a Ladurée Front of House, you play a key role in delivering Ladurées signature luxury coffee and retail experience.Your responsibilities include providing warm, attentive service, having st.

Do you want to be part of the evolving Merchandising landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Merchandising team as a Assistant Merchandiser in the Home category! When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year, • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service, • Hybrid Working (Every Thursday and Friday working from home) So, more about our Assistant Merchandiser role... As an Assistant Merchandiser, you'll play a pivotal role in securing the right quantities and assortment of products in each store, at the perfect price point, all to meet our sales and profit targets. Collaborating closely with our Merchandiser and Buying teams, your contributions will encompass setting and managing strategies, streamlining planning and trading, and identifying key trading opportunities that align with our long-term objectives. Your responsibilities will extend to the meticulous management of our systems, particularly the WSSI's. You'll be integral in setting up, maintaining, and regularly updating sales, stock, intakes, and markdowns within these systems. Your analytical prowess will shine through as you continually review data, providing essential recommendations to the Merchandiser and Buying teams, contributing significantly to our strategic decision-making process. Moreover, your adeptness in planning and executing re-orders for continuity ranges will be essential in meeting our sales forecasts and stock targets. As part of the team, you'll actively support the Merchandiser in optimising Open to Buy (OTB) planning, ensuring maximised full-price sell-through and reduced markdowns to enhance stock turnover. Through detailed monitoring of departmental performance metrics, including sales, stock levels, profitability, and promotional activity, you'll provide crucial insights and historical analyses to guide future strategies and enhance our decision-making processes. If you're ready to contribute your expertise in driving profit while minimising risk, this role at Fenwick could be the perfect fit for you! What we are looking for in a candidate… • Excellent analytical and numerical skills, • Demonstrated financial acumen in previous roles, • Good commercial awareness of the industry, • Developed communication, influencing and relationship skills., • Good working knowledge of excel and B+M systems – in particular WSSI’s, and Stock and Commitment processes, • Able to make logical decisions under pressure, • Able to manage time well to prioritise multiple workstreams/objectives, • Innovative and uses initiative, • Understanding of the purpose of a merchandising function, • Experience within a buying/merchandising function About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Achieve and exceed individual sales targets while promoting the brand’s luxury image. Handle customer inquiries, after-sales service, and warranty information with care and professionalism. Previous experience in luxury retail, particularly in watch sales & HFJ, is highly preferred.

We are looking for an exceptional Account Executive to join our rapidly growing field team in London. Your primary responsibility will be to generate in-store sales and contribute to brand awareness and retail sales to influence Sunday Riley’s in-store success. You will have full ownership of sales performance, ATV/AUS growth, personal development and growth of the customer database by providing excellent & exceptional customer service. Your main areas of focus will be to: • To deliver exceptional customer service to all potential/actual customers., • To consistently achieve and deliver the KPI targets., • To develop excellent in-store relationships with management/peers., • To know and understand sales achievements, figures and data and to have personal accountability for all deliverables. Product Knowledge • To demonstrate an in depth and fluent knowledge of all the Sunday Riley products, collections, features and benefits through detailed training with the education team., • To have personal accountability for learning and development including own research and asking the back-office team for additional learning and questions. This includes attending all training provided and contributing to a group learning environment., • To have wide skincare knowledge in general and to understand all methods, techniques, layering and suitability of the Sunday Riley products., • To be able to answer all customer’s needs in order to recommend the exact products suited to them. Store Environment • To achieve and maintain an excellent retail environment with the highest standards in all areas of the sales floor, tester and product replenishment and the stock room area., • To support with floor moves and implementation of promotions whilst ensuring consistent delivery of housekeeping, presentation and personal grooming standards., • To act in a responsible and positive manner at all times, ensuring that the Sunday Riley codes of practice, health and safety are adhered to and followed., • To be responsible for ensuring, recording and reporting: the availability of our listed products, the store’s adherence to the visual merchandising agreements and brand standards, the availability of testers, sachets and samples. The ideal candidate: • You must enjoy the retail environment and have a strong background in the beauty industry, sales and customer experience., • Professional Beauty Therapy qualifications are essential., • You are a stellar seller, organised, responsible, detail-oriented, a self-starter, a multi-tasker and possess strong follow-up skills., • Communication skills, timely reporting practices, follow-through, and a collaborative approach with Field Sales Manager to develop strategic in-store sales and activities are a must., • Energy, passion & resilience are crucial; must be comfortable working in a fast-paced, entrepreneurial environment., • Flexible in regard to work hours and travel, as national travel with occasional overnight stay might be required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. What We Offer This role offers the opportunity for interested candidates to work in an ever-changing growing company that is passionate about its products. Operating within a fast-moving industry and dynamic category, the successful candidate will find at Sunday Riley the open, creative and collaborative work environment everyone seeks for themselves. EEO Sunday Riley actively creates a culture of inclusivity and respects that diversity in the workplace leads to a positive and stronger team. It is our policy to provide equal opportunity for all employees, contractors, and prospective employees, regardless of race, color, national origin, age, pregnancy, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information or any other criteria protected by applicable federal, state, or local law. Social And Environmental Responsibilities We produce the best products possible, and never sacrifice quality or effectiveness for financial gain. We are committed to promoting Human Rights, including equality, diversity in the workplace, and inclusivity of products. We provide the highest-level customer care, customer experience, and attention to customer safety. We strive to meet sustainability goals and initiatives, for a cleaner planet. Our company’s social and environmental goals are as strong as our employees’ awareness and performance towards those goals. We are mission-driven and expect our employees to be accountable and aligned with our company value

Experience is not essential as our client offers excellent sales coaching and development programmes, however individuals with experience in the following areas are encouraged to apply: Retail, Hospitality, Customer Service, Retail Assistant, Warehouse, Care assistant and any other customer related

This is a hands-on role that blends sales, service, merchandising, and operational support. With a growing footprint across physical retail and e-commerce, the brand operates its own stores in London and Bath, trades through select department stores nationwide, and maintains a strong online presence

Luxury Beauty Therapist – Luxury Beauty Concession | Central London A globally renowned luxury beauty and skincare house is seeking an experienced, polished, and service-driven Beauty Therapist to join their concession within one of London’s most iconic department stores. This is an exceptional opportunity for someone who is passionate about high-performance skincare, holistic beauty rituals, and creating elevated, personalised client experiences. What You’ll Do: • Deliver exceptional one-to-one skincare consultations rooted in expertise, care, and product knowledge, • Build meaningful relationships with clients, focusing on long-term loyalty and tailored routines, • Take ownership of your counter targets, driving sales through education, service, and storytelling, • Maintain immaculate counter standards, hygiene, and merchandising, • Support the wider beauty floor team with events, activations, and high-profile brand moments, • Stay up to date with skincare innovation, ingredient knowledge, and product launches, • Provide a luxury, sensory customer experience from start to finish, • Deliver services in private treatment rooms and on counter. What We’re Looking For: • Strong experience in premium or luxury skincare or beauty, • Warm, polished communication and an instinct for high-touch service, • Passion for skincare science, wellness, and product education, • Confident in delivering personalised consultations and building loyal client relationships, • Someone proactive, composed, and able to thrive in a fast-paced, high-footfall environment, • A team player with strong standards, excellent presentation, and a genuine love for beauty, • NVQ qualifications in skincare desirable This is a shopfloor based retail role which involves selling and service. Please only apply fi you are comfortable in a retail environment. Apply now or get in touch for a confidential conversation.

FRONT OF HOUSE HOSTS – LUXURY RETAIL We are recruiting Front of House Hosts to support a prestigious luxury retail space within a world-renowned department store. This role is all about elegance, confidence, and delivering a flawless client journey. What you’ll be doing • Welcoming clients and managing the flow within a high-traffic luxury environment, • Acting as the first point of contact with confidence and professionalism, • Managing queues, appointments, and client direction seamlessly, • Supporting sales teams to ensure clients are attended to efficiently, • Maintaining a calm, polished front of house during peak periods, • Upholding impeccable presentation and service standards What we’re looking for • Experience in luxury retail, high-end hospitality, or premium front-of-house roles, • Strong presence, clear communication, and natural warmth, • Immaculate grooming and attention to detail, • Ability to perform under pressure with composure and discretion 📍 Central London 💼 Flexible shifts 💎 Luxury environment If you know how to own a space and deliver an exceptional first impression, we want to hear from you. #LuxuryRetail #FrontOfHouse #LuxuryJobs #RetailCareers #ClientExperience #HospitalityJobs #LuxuryHospitality #HarrodsCareers #RetailLondon #PremiumService #CustomerExperience #TempJobs #LondonJobs

Now Hiring: Store Director 📍 Location: London, United Kingdom 🕒 Contract: Full-time / Permanent We are partnering with a luxury fashion house seeking an experienced and service-driven Store Director to lead its boutique in London. This role offers the opportunity to work within a luxury retail environment defined by craftsmanship, attention to detail, and elevated client experience. The Role As Store Director, you will have full responsibility for the boutique’s performance, overseeing client experience, commercial results, and operational excellence while upholding the highest service standards. Key Responsibilities Client Experience & Representation • Champion a refined, personalised client experience aligned with luxury service standards, • Build and nurture long-term client relationships and a strong local client network, • Represent the business with professionalism and discretion Sales & Commercial Excellence • Drive store performance and achievement of commercial objectives, • Analyse KPIs and implement strategies to maximise sales and client engagement, • Ensure strong product knowledge and service standards across the team Boutique Standards & Operations • Maintain impeccable visual, merchandising, and operational standards, • Oversee stock management, inventory accuracy, and daily operations, • Ensure compliance with internal policies and retail excellence guidelines Team Leadership & Development • Lead, coach, and develop a high-performing retail team, • Support recruitment, onboarding, and ongoing training initiatives, • Foster a respectful, professional, and service-led team culture Profile • Proven leadership experience within luxury, premium, or high-end retail environments, • Strong commercial acumen and people management skills, • Client-centric mindset with a refined service-led approach, • Detail-oriented, composed, and strategic in decision-making, • Flexible availability, including weekends Why This Opportunity • Join a luxury retail business recognised for excellence, • Lead a flagship boutique in a key global retail market, • Opportunity for career progression within a premium environment, • Culture that values leadership, discretion, and consistency Due to high application volumes, only shortlisted candidates will be contacted.

Store Manager - Central London | Fashion & Accessories Retail | Salary Up to £47,000 + Excellent Benefits & Career Progression Are you a dynamic and driven retail leader with a passion for fashion? This is an exciting opportunity to become the Store Manager of a flagship location in the heart of Central London! Join a leading fashion and accessories brand where you'll be at the helm of a team committed to delivering outstanding customer experiences, driving sales, and maintaining high operational standards. What You'll Do: As Store Manager, you'll be responsible for overseeing all aspects of store operations, ensuring smooth day-to-day management, and fostering an environment that delights customers. Your leadership will inspire your team to achieve excellence in customer service while hitting key performance targets. • Lead and inspire a high-performing team to achieve store goals, • Drive sales and performance through effective strategies and KPI management, • Create an exceptional shopping experience that reflects the brand's values, • Manage budgets, stock, and resources to maintain store efficiency and profitability What We're Looking For: We're seeking an experienced retail professional who thrives in a fast-paced environment and is passionate about fashion and accessories. • Retail management experience (preferably in fashion or accessories), • Proven track record of managing KPIs, budgets, and improving store performance, • Strong leadership skills with the ability to motivate and inspire your team, • A passion for delivering exceptional customer service, • A business-focused mindset with a results-driven approach Personal Attributes: • Inspirational Leader: You motivate and develop your team, • Ambitious & Fun: You thrive in a dynamic, upbeat environment, • Customer-Centric: You understand the importance of an unforgettable customer experience, • Results-Oriented: You're driven to exceed targets and lead by example What We Offer: • Competitive salary up to £47,000, • Generous company benefits including discounts and perks, • Career progression opportunities within a growing brand Apply now with your CV and let's get started! BBBH34914

The Company This ambitious business take pride in their delicious range of chilled and frozen products, supplying retail and food service customers across the UK, Europe and globally. Growing fast they are looking to add to their talented NPD team with a Senior Product Developer. The Role Reporting to the General Manager, you’ll be joining a small NPD team and will be responsible for the end-to-end development of exciting new food products - ensuring each concept is not only innovative but commercially in line with product briefs and market insights. This is a broad role where you’ll be working with the overseas R&D team to transform customer briefs into viable production possible products. You’ll take ownership of all stages in the product lifecycle, manage project critical paths and collaborate with technical, ops and procurement teams to ensure quality, innovation and compliance are achieved on the exceptional new products that will adorn the retailer shelves. You’ll also be involved in packaging improvement, artwork sign off and post-launch reviews. A key part of your role will be forging lasting customer relationships to understand project aspirations and transform these briefs into on-trend and on-time concepts. The Candidate We are seeking an ambitious, creative and capable Product Developer looking to step up into broad role within a growing business. You’ll have experience ideally within chilled or frozen categories for branded or retail own-brand products. You’ll relish the chance to be involved in every facet of NPD and EPD. Ideally you will have a food degree too. We’re also looking for exceptional communication skills, as you’ll be retailer facing, and managing projects with internal internation teams to launch products quickly and successfully. You must have excellent communication and organisation skills coupled with the ability and enthusiasm to learn quickly and get started on new projects. You will have an amazing understanding of food trends, ingredients, and seasonality which you can use to revamp recipes as well as conjure up new delights. This is an exciting role where frequent travel will be involved across the UK, EU and to SE Asia. So, if you’re currently a Product Developer looking to grow and thrive in a pacey new environment with lots of customer contact, then this could be the role for you! Apply now or call 0345 2600 737 / 07700 137 110 for a confidential chat. Ref: L6897 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas

Sourcing Controller – Harrow (Hybrid) £70,000 + bonuses + benefits A great opportunity for an experienced sourcing/buying professional to lead strategy, supplier relationships, and cost optimisation across key own-label categories. What you’ll do: • Own and deliver category sourcing strategy, • Lead supplier negotiations and COGS reduction plans, • Improve service levels and supplier performance, • Identify new sourcing opportunities and manage tenders, • Manage and develop a small team, • Oversee P&L for core buying areas What you’ll bring: • 5+ years buying experience (retail/wholesale), • Strong own-label and COGS management background, • Proven negotiation and supplier management skills, • Strong analytical capability and advanced Excel, • Experience working in a matrix environment, • Confident communicator with leadership experience If you’re commercially driven, strong with suppliers, and ready for a senior role with real influence, I’d love to hear from you.

Job title: Client & Team Experience Manager Location: Sloane Street Salary: up to £60,000 basic + up to £7000 bonus An exceptional opportunity for an experienced Client & Team Experience Manager to join a prestigious luxury brand on Sloane Street. The role focuses on delivering an outstanding client journey and cultivating a positive, inspiring work environment for in-store teams. Key Responsibilities: • Lead and inspire the hosting and service support teams to ensure every client enjoys a seamless, warm, and memorable experience., • Oversee client flow, waiting time management, and service excellence across all touchpoints., • Collaborate with store and experience teams to enhance the customer journey and introduce bespoke experiences for VIP clients., • Support sales and management teams in building long-term client loyalty and preparing event or animation guest lists., • Foster an engaging and supportive team culture through effective onboarding, wellbeing initiatives, and continuous feedback., • Partner with HR and management on staff engagement, training, and wellbeing programs. Profile: • Minimum 3 years’ management experience in a luxury, hospitality, or client-facing environment., • Strong leadership and customer service expertise with excellent communication skills., • Organised, proactive, and detail-oriented, able to work independently and under pressure., • Confident using Microsoft Office and CRM systems. A fantastic opportunity for a people-focused leader passionate about creating exceptional experiences for both clients and teams. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Supervisor – Luxury Accessories, Department Store, British Heritage Brand Location: Iconic British Luxury Brand – Prestigious London Department Store Salary: Up to £33,000 (Depending on Experience) About the Role: Join a renowned British luxury house celebrated for its refined craftsmanship and timeless accessories. As Supervisor, you will lead by example on the shop floor of a prestigious London department store, ensuring an exceptional client experience while supporting the team in achieving commercial excellence. Responsibilities: • Drive store performance by supporting daily operations, team motivation, and client engagement., • Deliver exceptional service while fostering a warm and knowledgeable environment for a discerning clientele., • Lead and inspire a team of Client Advisors, ensuring high standards in clienteling, presentation, and performance., • Act as a brand ambassador, maintaining the brand’s legacy of excellence in both product knowledge and store standards., • Support with stock management, training, and on boarding of new team members., • Previous supervisory or senior sales experience within luxury retail., • Strong leadership qualities and the ability to motivate and develop a team., • A refined and client-focused approach, with a deep appreciation for craftsmanship and heritage., • Excellent communication and interpersonal skills. Salary: Up to £33,000 (Depending on Experience) Benefits: Competitive package including staff discounts, performance incentives, and career development opportunities. Environment: Work within one of London’s most iconic retail settings, representing a brand steeped in British elegance and legacy. This is an urgent vacancy - if this position is of interest, please apply now with your updated CV for an immediate interview. Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Watches & Jewellery Specialist – Luxury Maison Salary up to £38,000 + Commission + Bonus Location: Luxury department store About: • One of the most prestigious and successful luxury brands in the world., • Renowned for exceptional craftsmanship across leather goods, lifestyle accessories, home furnishings, perfumery, jewellery, watches and ready-to-wear. Key Responsibilities: • Deliver expert guidance and product knowledge in fine watches and high-end jewellery., • Demonstrate exceptional interpersonal, storytelling and client-engagement skills., • Build strong and lasting client relationships through proactive clienteling, follow-up and personalised service., • Support the team in achieving sales targets while offering an elevated luxury experience. Requirements: • Strong expertise and passion for luxury watches and/or fine jewellery., • Proven track record in achieving sales targets within a premium or luxury environment., • Excellent clienteling capabilities with exposure to high-net-worth clientele., • Outstanding communication, presentation and styling skills with a deep understanding of luxury service standards. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high-calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Job responsibilities: • The ability to achieve individual sales and revenue targets and over achieve financial and non-financial key business objectives set by the company., • Preparation, Qualification, maintenance and ownership of all new business plans for assigned accounts., • Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure Hubspot is utilised appropriately and maintained on a regular basis., • Accurate weekly forecasting for opportunities by pipeline and revenue figures on assigned accounts and prospective accounts and maintain a “Gap Plan” at all times., • To understand and keep regularly updated on current product solutions and service offerings and contribute to the development / integration of these products to existing and prospective customers., • To carry out effective internal business relations at appropriate levels to facilitate the achievement of financial and non-financial goals for the company., • Ability to provide and work from a home office located within the territory Requirements: • Proven track record with 3-5 years of experience in new business sales, working with both large and medium sized multi-national companies, • Ideal candidate will have experience in selling across a range of vertical market sectors including; Manufacturing, Retail, Information Technology, Financial Services, Media and Professional Services., • Understanding of business and market drivers to grow and retain the client base., • Understanding of how our services add value to the client and their customers through efficiency gains, identification of commercial opportunities and competitive advantage. Able to relate a feature of a technology to the mechanics of a business, and end up with a benefit., • Able to identify with the Client at all levels and develop empathy with all key players within their organisation. Understanding their Company drivers and personal motivations. Able to strengthen relationships, building upon a basis of success and mutual trust and respect., • Ensures a win/win outcome in all negotiations.Positions ideas and concepts in accordance to the needs of the audience and the company in an often-aggressive price driven environment. Demonstrates tenacity in gaining a positive outcome from any situation, • Able to effectively qualify prospects and take ownership for personal sales performance through accurate forecasting. Effectively prioritises work activities to ensure a balanced pipeline is in place at all times., • Expresses commitments clearly through internal and external teams in both verbal and written format. Is aware of internal sensitivities and considers appropriate communication media to ensure the delivery and receipt of a positive message., • Able to analyse cost and sale price in order to effectively qualify opportunities, and to identify the best way to present a solution., • Demonstrates a passion for sales achievement, setting high standards for self and others within team unit. Proactively looks for opportunities to make improvements to enhance personal and team effectiveness, and to further their career through promotion or through higher earning brackets. A desire to earn money and to focus accordingly is paramount., • Able to demonstrate successful track record in selling managed data/ voice services (.i.e. MPLS, VPLS, IP, IP Transit, SDWAN, Leased lines and SIP) colocation and cloud services., • Language requirement: Fluent English (Knowledge of other European languages will be advantageous) – Subject to the country we are looking for candidates from.

Cloud Engineer (London, Hybrid) We're a VC backed business working on behavioral AI solutions for the retail industry, currently operating in stealth mode. We operate in a zero-legacy environment with a mandate to build a cutting-edge platform for our customers. Role: We’re looking for an experienced Cloud Engineer to join our engineering team to help design & build our cloud platform from the ground up. This role is ideal for someone looking for a greenfield opportunity working on cutting-edge solutions. Essential Qualifications: • Strong experience designing, building, and supporting infrastructure in cloud environments., • Deep understanding of cloud networking concepts and patterns, including routing, private connectivity, and security controls best practices., • Solid experience with container orchestration systems and how to manage workloads at scale., • Proficient with Infrastructure as Code tools and practices., • Comfortable writing automation, configuration, and tooling to simplify operations and reduce manual effort., • Knowledgeable about observability tools & best practices., • Ability to collaborate across teams with excellent written and verbal communication skills. Nice to Have Qualifications: • Experience with multi-cloud and/or hybrid deployments., • Knowledge of optimising and managing large-scale data processing frameworks (Eg. Spark, Trino, or similar), • Experience optimizing cloud costs/spend., • Experience setting up SRE, self-service, and incident-management processes.

Beyond Retro UK- Assistant Store Manager (Argyll) Our Company: Welcome to Beyond Retro! We are home to a passionate all-star team of vintage and fashion experts committed to recycling while delivering a one-of-a-kind experience to our fashion-forward customers across Sweden, UK and globally with beyondretro.com. We offer a unique career path defined by creativity and paved with exciting, original fashion sourced from around the world. Our Culture: At Beyond Retro, we believe that encouraging you to be your authentic self makes us better. We embrace equal opportunities for all employees. We know that our people are our best asset and we will continue to build and foster an environment that allows our people to feel included, valued and heard. We are committed to constructing and supporting an inclusive and diverse workforce that truly reflects the global communities we operate within and encourages people from all backgrounds to apply. The Position: Our Assistant Store Managers are focused, hardworking and energetic. You will help bring a unique shopping and product experience to our customers. You will work alongside the Store Manager to promote the development of your people, and positive growth for store results. Beyond Retro is dedicated to providing a sustainable solution to fast fashion. As part of the team you have the opportunity to make a difference to not only the store but to our business as a whole. Responsibilities: • Deliver excellent service to ensure high levels of customer satisfaction, • Motivate the team to meet sales and operational objectives, • Assist in controlling and managing all aspects of the day-to-day store operations, • Assist in keeping our people and our customers safe and happy, • An energetic and engaged team player who has a positive impact on the work environment, • Find ways to improve our carbon footprint as a company and share it with us!, • Deputise for the Store Manager Preferred Qualifications/Competencies • A minimum of 2 years’ experience working in a retail environment, ideally in a supervisory or assistant managerial role, • Strong leadership and customer management abilities, • Experience in the retail fashion industry would be an asset, • Customer service-oriented, • Excellent communication and interpersonal skills, • A good human who cares about their peers :) What we can offer you: • Career development opportunities, • Discounted retail benefits, • An excellent EAP program, • Wellness benefits, • A chance to help the planet

About BCO Beauty Group: BCO Beauty Group is a collective of high-end salons and beauty brands dedicated to elevating the client experience through exceptional service, innovation, and artistry. Our portfolio includes leading names in hair, beauty, and extensions: each with a passion for excellence and a commitment to empowering clients to look and feel their best. About Tryo Hair Extensions: As one of the premier destinations for luxury hair extensions and expert styling, Tryo Hair Extensions offers clients a personalized and premium experience in a modern, welcoming environment. Backed by the BCO Beauty Group, our salon continues to grow and we’re looking for a dynamic, sales-driven Front Desk professional to join our team. Role Description This is a full-time, on-site role for a Sales Experienced Front Desk team member in Marylebone. The role involves welcoming and assisting clients, managing appointments, answering calls with professional phone etiquette, and providing top-tier customer service. Additional tasks include managing front desk operations, coordinating sales opportunities, and ensuring the seamless daily functioning of the salon’s reception area. This is a (Tuesday-Saturday role- 10am to 7pm)! The Role: We’re seeking an enthusiastic and polished Front Desk Coordinator with a strong background in sales and client service. You’ll be the first face our clients see, creating an inviting atmosphere while helping grow the business through exceptional communication, product knowledge, and booking efficiency. Responsibilities: • Greet and assist clients with warmth and professionalism, • Manage bookings, client inquiries, and salon operations, • Drive retail and service sales through confident recommendations, • Maintain a polished and organized front-of-house environment, • Support the salon team to ensure smooth daily flow What We’re Looking For: • Previous front desk or sales experience in a salon, spa, or luxury retail setting, • Excellent communication and multitasking skills, • Confident, outgoing personality with a customer-first mindset, • Organized, detail-oriented, and proactive, • Passion for beauty, hair, and client experience

Company: William College Job Title: Wellbeing Officer Location: ONSITE, London, UK Salary: £26,000-£32,000 per annum Employment Type: Full Time, Monday to Friday,9am-5pm. Department: Student Services Reporting to: Head of Student Experience and Outcome About Us: William College is committed to provide the high-quality education in wide range of HE programme. Our main goal is to guide and support our students on their journey to become successful individuals. We strive to offer the best services and resources available to ensure that our students are well-prepared for a career in the creative industries. From the moment a student enrols to the day they graduate, we are committed to providing the support and guidance needed to help them reach their full potential. Position Overview: William College is looking for a proactive and dedicated Wellbeing Officer to join our team. The Wellbeing Officer will play a key part in providing high quality support to our students throughout their academic journey. This role is integral to creating a supportive, inclusive environment where students feel connected, empowered and equipped to succeed at William College. Responsibilities: • Conduct individual meetings with the students to discuss health, disability, learning difficulties and provide support and reasonable adjustments., • Collaborate with internal and external professionals to develop and implement comprehensive support plans for students., • Refer/Signpost students to appropriate external agencies as needed or requested., • Maintain detailed case notes of all interactions with students, including dates, issues and outcomes., • Develop and implement initiatives to support student disclosure, mental health and overall wellbeing., • Work closely with academics and professional services teams to promote student engagement and involvement in campus life., • Deliver workshops, webinars and awareness-raising events to educate and support the student community., • Collaborate and communicate with other teams to establish, maintain and develop productive relationships with colleagues across the University, ensuring effective service delivery and issue resolution., • Plan and organise own workload efficiently to meet service demands., • Contribute to long-term planning and development to enhance student health and wellbeing services., • Ensure compliance with service boundaries, including confidentiality and General Data Protection Regulations (GDPR)., • Provide regular reports to the Wellbeing Manager., • Support other duties as directed by the Wellbeing Manager or Head of Student Experience and Outcome. Essential Requirements: (where required, training and professional development will be provided to the successful applicant by William College, to facilitate their ability to deliver the responsibilities of this role to an excellent standard) • Bachelor’s degree in psychology or equivalent qualification in related subjects., • Sensitivity and empathy with students, colleagues and staff., • Able to deal with confidential matters, highly sensitive data and act with discretion., • Experience in risk assessments and crisis management., • Excellent customer service and communication skills, with the ability to build strong relationships., • Excellent interpersonal skills, including active listening and effective written and verbal communication., • Strong organisational and time management skills, with the ability to work in a face paced environment to manage competing demands while meeting deadlines., • Flexible, approachable and an excellent team player., • High degree of accuracy and attention to detail., • Commitment to upholding the values and policies of William College and partner universities. Desirable Requirements: • Strong commitment to service delivery with experience in student or academic administration within higher education. Benefits: • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

About Havaianas Since its creation in 1962, at Havaianas we are passionate about bringing the vibrant and carefree spirit of Brazil to people all around the world through our iconic flip-flops. As a global brand with a strong presence in Europe, we are dedicated to spreading joy, comfort, and style with every step & committed to strengthening our presence in Europe and connecting with a diverse and aspirational audience. Purpose of the Role: Reporting to the UK&I Commercial Executive Manager, this position owns the relationships with the UK&I´s Strategic & National Key Accounts. It is critically important to enable Havaianas to grow the business and elevate the brand in the marketplace. It is primarily focused with building and executing Strategic Account plans for all accounts, delivering a best-in-class Go To Market process, and strengthening the relationships with our long-term brand partners . The position requires excellent attention to detail, in-depth understanding of a successful Strategic Account governance process and exceptional analytics and presentation skills. It will also include regular contact and engagement with the EHQ Leadership Team. Key Duties and Responsibilities: • Sales and account management for the Strategic & National Key Accounts in UK&I., • Reporting to the UK&I Commercial Executive Manager, driving strategic and sustainable growth and brand elevation across the marketplace., • Own and drive short and long term cross-functional planning & direction for the defined group of partners, to include seasonal product assortments, retail trade investment and execution and operational excellence., • Execute an elevated service model for all Strategic & National Key accounts., • Utilize and share sell out analysis and reporting, identifying opportunities within all KA´s., • Annual budget planning per KA, informing the UK&I plan., • Aligning with the UK&I Commercial manager and EHQ on critical account meetings., • Support and collaborate with the customer service team to drive operational excellence. Requirements: • Strategic business development experience & growth mindset., • Strong commercial, negotiation & analytical skills., • Assertive, ambitious & proactive attitude towards problem solving., • Strong reporting skills in excel and PPT., • Team player with excellent communication and relationship management skills., • Organized & self-motivated.

About Us: We’re a VC-backed stealth-mode company building behavioural AI solutions for the retail industry. Our platform is designed from the ground up — no legacy, no patchwork systems — just a clean slate and a clear vision. Our mission is to bring the intelligence of modern machine learning directly to the in-store shopping experience. Role: We’re looking for an experienced Full Stack Engineer to work closely with product, design, mobile, and machine learning team members to design & build experiences that re-define in-store shopping. You'll help help build engaging & intuitive web experiences and the event-driven & real-time backend services that power them. You’ll work across the stack, implementing highly responsive UI components and real-time data flows and APIs on a backend designed for scale & flexibility. Responsibilities: • Design and implement reactive, real-time web interfaces that help manage & redefine what is possible with in-store content personalisation, • Contribute to distributed, event-driven backend services connecting our web experience with information from remote devices and external data sources., • Build and document APIs (OpenAPI/AsyncAPI) for mobile and web clients, • Model and manage structured and semi-structured data across storage layers, • Integrate AI-driven personalisation and real-time insights into user flows, • Contribute to overall system design: service boundaries, data ownership, scaling, and observability Essential Qualifications: • Built modern full-stack applications (Python/Java/Go + React), • Worked with a variety of storage technologies (eg. Postgres, Mongo, Redis, Object), • Experience with async and bi-directional communication protocols and patterns (eg. WebSockets, SSE), • Designed and implemented event-driven distributed systems (eg. Kafka/Pulsar, RabbitMQ, MQTT, or similar), • Experience with container orchestration and service containerisation (Kubernetes, Docker), • Built and deployed services on any major cloud providers' services (Azure, GCP, AWS), • Worked with AI development tools (eg. Bolt, Lovable, Cursor) to speed up iteration & prototyping Nice to Have: • Worked with real-time data collection and/or processing, • Worked in an IoT or Edge-oriented architectures, • Experience or knowledge in retail POS, inventory, or loyalty systems

Description Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them. WE NEED YOU TO: • Ensure service standards are consistently met in your store, through regular team motivation, training and development, • Be a mentor for your team by demonstrating service standards and leading by example, • Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team, • Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager, • Ensure operational objectives of the store and company are upheld and maintained, • Ensure all policies and procedures are consistently maintained through high standards of compliance at all times, • Regularly update the store manager on trade and team performance, • Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team, • Maintain a high-performance team through regular one- to-one meetings, • Build and maintain excellent client relationships for repeat business, • Support the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas & sales, • Monitor and manage stock deliveries, • Work with head office merchandising team to ensure restock accuracy, • Coordinate store stock take and maintain stock accuracy standards, • Organise and execute impactful store promotions to boost overall sales for store, • Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies, • Ensure your team maintains excellent visual presentation of store which is consistent with company/VM guidelines, • Keep up to date with new fashion trends, • Previous retail management experience, • Strong understanding of fashion trends and brands, • Possess a strong sense of leadership, • Excellent communication skills, • Ability to stay composed during challenging situations, • Ability to create and sustain great relationships, • Experience in setting team targets and driving sales, • Competitive basic salary, • Generous bonus structure, • Gorgeous shoes each season, • Amazing employee discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

We are hiring for a Data Protection Analyst. Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. About the Role We are seeking a Data Protection Analyst to join Howden’s UK Data Protection Function. This role will be central to developing, implementing, and maintaining our data protection control and oversight framework across Broking (Specialty and Retail) and Reinsurance divisions. You will provide pragmatic, risk-based guidance to ensure compliance with the Data Protection Act 2018, PECR, and other applicable legislation in the territories where we operate. Key Responsibilities • Deliver elements of the annual Data Protection Plan in collaboration with the Head of Data Protection, • Provide expert advice on data subject requests, breaches, impact assessments, vendor reviews, contractual obligations, and privacy notices, • Monitor compliance with data protection laws and internal policies, identifying risks and coordinating remediation and training, • Support projects such as acquisitions, integrations, and new system implementations from a data protection perspective, • Build strong relationships with stakeholders across Compliance, Risk, IT, Legal, Marketing, and Operations to ensure a consistent approach, • Contribute to embedding policies, standards, and procedures across the organisation What We’re Looking For • Detailed knowledge of UK data protection law and ePrivacy regulations (including PECR), • Experience delivering data protection plans within complex, multi-company structures, • Strong background in breach assessment, subject request fulfilment, contractual reviews, and compliance monitoring, • Excellent communication, analytical, and stakeholder management skills, • Ability to provide pragmatic, commercially aware, risk-based advice, • Professional certifications (CIPP/E, CIPM, PC.dp) preferred but not essential, • Financial Services experience What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us: • Our successes have all come from someone brave enough to try something new, • We support each other, in the small everyday moments and the bigger challenges, • We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work ___.

Job Summary: Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people get a sneak peek of what the world is creating at the same time? We are Smartech Retail Group—a destination for innovation at the world’s best department stores. We let people discover, try, and play with the latest innovation, gaming, and e-mobility across our experience-led concept stores globally. Because honestly, why should retail be boring? As an Account Executive you’ll play a pivotal role in managing and growing our presence within our luxury retail concessions. This is a unique opportunity to blend your passion for tech with the art of customer experience. Key Responsibilities Strategic Account Development • Build and nurture strong, long-term relationships with our top brand partners, becoming their trusted adviser and advocate., • Collaborate with internal teams to proactively address challenges and identify opportunities to drive mutual success., • Ensure impeccable representation of brand identities and premium customer experiences across all retail concessions., • Partner with brands to design and execute innovative activations that resonate with the Luxury consumer base., • Lead the seamless onboarding of new brand partners, ensuring their smooth integration into our retail ecosystem., • Partner with brand stakeholders to ensure optimal retail space utilization, prioritizing the display of all contracted brands in line with their agreements., • Conduct regular evaluations of store capacity, ensuring all paying brands are represented and displayed prominently without compromising customer flow or merchandising standards., • Experience in retail account management, preferably within the tech or luxury sectors., • Strong passion for technology and delivering premium customer experiences., • Proven ability to excel in organizational and problem-solving tasks while effectively managing multiple priorities, • A data-driven mindset with the ability to analyze performance and implement effective strategies., • Outstanding communication and relationship-building abilities, • Proficiency in google sheets, ___ and HubSpot are essential. Location: London Hours: Full time Salary banding - £30 - 35K per year

Job Title: Sales Associate – Victoria Beckham Concession, Harvey Nichols Role Summary As a Sales Associate for the Victoria Beckham concession within Harvey Nichols, you will deliver an exceptional luxury client experience, embody the brand values, and support the achievement of sales targets. You will act as a brand ambassador, providing personalised service, cultivating client relationships, and maintaining the highest standards of presentation and professionalism. Key Responsibilities Client Service & Sales • Deliver a premium and personalised client experience consistent with the Victoria Beckham brand., • Achieve and exceed individual sales targets and KPIs., • Build strong client relationships through effective communication, follow-up, and clienteling., • Confidently introduce customers to new collections, styling options, and product features., • Handle customer queries, complaints, and returns with professionalism. Clienteling & CRM • Maintain and grow an active client book with regular outreach and relationship-building., • Capture and utilise client data to support long-term customer loyalty., • Assist with private appointments and events as required. Product Knowledge • Develop and maintain an in-depth understanding of all product categories, materials, and craftsmanship., • Stay informed about new collections, brand stories, and visual guidelines., • Communicate product features and styling advice confidently to clients. Operational Excellence • Maintain impeccable concession standards, including visual merchandising, stock presentation, and fitting room upkeep., • Support stock replenishment, transfers, and deliveries., • Ensure compliance with Harvey Nichols and Victoria Beckham operational policies and procedures., • Process transactions accurately and efficiently. Teamwork & Brand Ambassadorship • Work collaboratively with concession and store teams to support overall business performance., • Uphold brand values and represent Victoria Beckham with professionalism and authenticity., • Contribute positively to the team environment, sharing feedback and supporting new colleagues. Skills & Experience Essential • Previous experience in luxury retail or high-end fashion., • Proven sales skills with the ability to meet and exceed targets., • Excellent communication, interpersonal, and clienteling abilities., • Strong sense of personal style aligned with the Victoria Beckham brand aesthetic., • High level of professionalism, discretion, and customer focus. Desirable • Experience working in a concession environment., • Knowledge of Harvey Nichols systems and procedures., • Multilingual skills. Personal Attributes • Confident, engaging, and service-driven., • Highly organised with excellent attention to detail., • Positive, proactive, and able to thrive in a fast-paced luxury environment., • Passionate about fashion, styling, and delivering memorable customer experiences.

Visa Documentation Agent Salary – £25,397 - £27,000 Location – Wandsworth, London, SW18 1UN Working Style – Office based + Varying shifts. Why Join Us? Recognised as a Great Place to Work for three consecutive years, we are expanding our operations in London and seeking enthusiastic Customer Service Representatives to join us at our newly revamped offices in South West London. Join our vibrant, global family at TLScontact, where we collaborate with governments worldwide to facilitate seamless visa and consular services for travellers and citizens alike. With a rich history in visa processing, we are pioneers in applying our expertise to various government and citizen services, driving digital transformation and enhancing customer satisfaction. As an international powerhouse operating across 90 countries, with 150+ visa application centres and processing millions of applications annually, we are on the lookout for passionate individuals to join our team. Are you ready for an exciting adventure in a dynamic, international environment? Eager to be part of a diverse and inclusive team, united by our shared dedication? If so, you are in the right place! What You’ll Do: As a Visa Documentation Agent, you will be the first point of contact for visa applicants, ensuring a seamless and positive experience throughout the process. Your responsibilities will include: • Providing exceptional client service, guiding applicants through visa requirements., • Managing visa applications in accordance with established procedures., • Handle customer complaints assertively and efficiently, and handle difficult customers with diplomacy, • Welcoming applicants, assisting with application completion, biometric data collection and documentation., • Engaging with applicants to deliver outstanding service and support., • Maintaining accurate records and following administrative processes diligently., • Ensuring professionalism and a friendly demeanour at all times. Required Skills and Experience: • Strong communication and interpersonal skills., • Administrative proficiency with computer systems., • Excellent spoken and written English; fluency in any other language is an advantage, • Prior customer service experience, preferably in a client-facing role., • Ability to build rapport and maintain relationships with diverse clientele., • Attention to detail and the ability to work autonomously., • Self-motivation and reliability, with excellent time management skills., • Experience of working face-to-face in a customer service role or retail environment, • Working in a fast-paced multi-cultural collaborative team environment, and at times in a high- pressure environment during high seasons, • Experience in a Public Sector / Government client working environment is a plus. What We Offer: • Starting salary of £25,397 during probation, rising to £27,000 post-probation, • KPI-based bonus + Travel allowance, • Generous holiday allowance, including additional leave and bank holidays., • Comprehensive benefits package, including pension, sick pay, and talent development opportunities., • Company-sponsored social events and team-building activities., • Cycle to work scheme, travel allowance., • Recognition programs, including Employee of the Month and Top Agent rewards At TLScontact, we are proud to foster an inclusive work environment where diversity is celebrated and valued. We are committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability. Please note that all successful applicants will be required to undergo an enhanced level Criminal Record disclosure. Join us on our mission to redefine global visa and consular services – apply now and embark on a rewarding journey with TLScontact! Please note TLScontact is unable to sponsor those without permission to work in the UK, therefore any applicant must already have permission to work in the UK. Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role. Please find below our Privacy Notice for Recruits:

Are you captivated by fragrance, immersed in storytelling, and driven by delivering exceptional customer experiences? At Jo Loves, we invite you to be part of a world where scent meets imagination and every moment with a customer is a chance to create something unforgettable. We are currently seeking Full Time/Part Time Sales Associates (Scent Artists) to join our boutique team in Elizabeth Street, Belgravia. About the Role As a Jo Loves Scent Artist, you will: • Create immersive, elevated in-store experiences through our Fragrance Tapas and Shot Candle journeys, • Share the artistry and narrative behind each Jo Loves creation, • Build meaningful relationships with customers through thoughtful, attentive service, • Embody the Jo Loves spirit: elegant, warm, confident, and expressive Who You Are We are looking for individuals who: • Have experience in luxury or premium retail, • Possess a natural affinity for fragrance and sensory storytelling, • Are poised, articulate, and deeply customer-focused, • Communicate with grace, passion, and clarity, • Thrive in boutique environments that demand discretion and creativity Why Join Jo Loves? Jo Loves is not just a fragrance brand. It is a stage, a story, a sensory journey. Every product is inspired by moments in Jo’s life — and every team member is part of that narrative. We value passion, individuality, and the desire to make every guest feel truly special.

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a ___ in the ___ , ___, ___, Lithuania, France, Germany and the ___! The Account Manager is part of an exciting team driving client success! This role is a part of a team focused on our core clients, responsible for developing and executing a strategy for all sold-in client campaigns. We are looking for an individual who has strong time management and executional skills, is a strong multi-tasker, is calm under pressure, and enjoys working with clients. The ideal person will be confident upselling, very well organized, professional and adaptable, and have strong presentation skills. Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews and influencer marketing are key for success in the role. Account Managers drive a positive client experience and identify opportunities to better service clients. They are responsible for all deliverables, tracking and executing campaign performance. Success for this role will be evaluated based on each campaign meeting and surpassing its predetermined KPIs (i. e. number of member social posts, quality of posts, impressions, engagement rates, etc) and client buildout. What You'll Be Doing • Define and execute strategies that inspire clients and Influenster Community Members, • Proactively engage with Sales and Client Success, • Confidently “sell” services offerings to Clients, • Facilitate client workshops and sessions, presenting, and walking through our services offerings, • Manage and properly set expectations with both internal and client stakeholders, • Advocate on behalf of the Client and your team, • Manage and drive a portfolio of Campaigns from initiation to close, • Define and maintain timelines identifying milestones, risks, and mitigation strategies Necessary Skills And Experience • 3+ years Account Management client-facing experience, • Track record of working with clients and internal stakeholders at all levels, • Ability to maintain strong client focus, • Ability to work in a fast-paced environment, • Excellent verbal and written communication skills, • Passion, energy, and a collaborative work ethic, • Proven ability to ramp-up quickly and be a self-starter, • French language at Native or C1 level Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: Risk Manager (UK) Location: London / Hybrid (3 days in the office) Term: Permanent/ Full-time Salary: TBD depending on experience Reports to: Head of Compliance (UK) About us B4B Payments is a multi-award-winning, global financial services technology company offering an advanced transaction payments platform and APIs for emerging payments and financial services. Our flexible technology and comprehensive services include embedded finances, payment accounts, FX, rapid payouts, physical and virtual card issuing, and BIN sponsorship. With over 18 years of expertise in payments, B4B Payments is headquartered in the UK. In Europe, B4B Payments is regulated as an e-money institution (EMI) authorised by the Financial Conduct Authority (FCA) and the Bank of Lithuania and is a Mastercard® Principal Member. B4B Payments’ US division (B4B Payments USA, Inc. ) is based in Boston, MA, and specialises in enabling companies to reduce costs and increase efficiency in managing corporate expenditure and global payouts. B4B Payments Europe and US divisions offer full and partial program management and support, in addition to comprehensive technical, regulatory, and service support to fintechs looking to launch or grow domestically and internationally. B4B Payments is a Banking Circle Group company. A next-generation financial technology platform for global commerce, Banking Circle Group comprises a rich set of complementary e-commerce solutions. From international cross-border payments, accounts and liquidity management, and embedded finance to business payments & card issuing, B2B Buy Now Pay Later, and account-to-account payment methods, the ecosystem is delivering modern financial solutions to some of the largest and most successful companies around the world, as they accelerate the digitalisation of their customer and supply-chain. About the role The Risk Manager will provide support with upcoming regulatory developments, including internal risk governance enhancements, DORA operational resilience, Consumer Duty reviews, PSD3 etc all of which are increasing the complexity of risk management requirements. This is a great opportunity to take ownership of risk management in an award winning fintech company, with direct influence of senior stakeholders and the chance to drive meaningful change and promote awareness and ownership of risk across the business. Responsibilities • Act as the day to day owner of PCS risk management framework, ensuring risks are identified, assessed, and mitigated., • Maintain the risk register and in some cases update the Business-Wide to ensure alignment with regulatory expectations and business objectives., • Coordinate with risk owners across the business to ensure accountability and timely remediation of risks., • Produce regular MI and risk dashboards for the Board, Group risk and compliance committee, and regulators., • Lead the integration of new regulatory requirements into the risk framework (e.g., DORA, failure to prevent fraud)., • Close off audit items and manage risk audit, • Provide training to the business, • Clearly conveying risk assessments, reports, and recommendations to executives, teams, and regulators, while influencing action and compliance, • Work with the board to develop a risk strategy, • Educate the business on risk and set risk maps Requirements Essential (Need to have) • Solid understanding of Risk management and of UK and EU regulatory frameworks, • At least 5 years of experience working within risk management within a regulated financial institution (e-money, payments, fintech, banking, FX, trading).), • Experience developing and maintaining risk frameworks, registers, and MI reporting., • Experience in a managerial level or similar position, • Strong analytical and problem-solving skills, with the ability to make sound, data-driven decisions in complex compliance and risk management scenarios., • Exceptional communication and relationship-building skills, with the capacity to effectively advocate for solutions and gain buy-in from diverse stakeholders Desirable (Nice to have) • Bachelors degree in a relevant field, • Professional Qualification in Risk Management, • Experience in a payments/fintech company, • Professional qualification (IRM, ICA, CISI, ACAMS,PRMIA, or equivalent). What we offer • 25 days annual leave, • Annual wellness day off, • Access to retail & other discounts, • Vitality health care plan, • Access to ‘’Nous Finance-a smart way to save money’’, • Learning & development support, • Ride-to-work scheme, • Access to our GO1 our online learning platform to help continuously develop yourself, • Regular socials and relaxed working environment Make a difference: We’re always on the look out for talented individuals to help take us further – It’s important to us to hire the right people and work out a role that works. Equality: We strive to create a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work. Teamwork: The strength of our team does not only lie in our combined experience and expertise but our ability to trust each other, no matter what. We understand that our best work is not produced by individuals but by enjoying collaboration as a team and supporting each other every day. Quality: We provide award-winning solutions and unsurpassed service that, together, deliver premium value to our customers. Innovation: Redefining the standard of excellence is in everything we do. Therefore, we are open to ideas that challenge the conventional views and drive innovation. The only constant in life is change and we believe that in order to stay relevant we must continuously improve and evolve with the changing needs of society. Trust: We strive to act in a manner that builds trust with our team, clients, business partners, and other stakeholders. We firmly believe that actions speak louder than words and transparency is key. NOTE: We kindly request that you contact us by submitting your CV, indicating your current location, and confirming your eligibility to work in the United Kingdom. We assure you that our team will promptly respond to your inquiry. Please note that we are not considering inquiries or applications from Agencies. Additionally, we regret to inform you that we are unable to provide visa sponsorships at this time

Programme Advisory & Capital Excellence Assistant Manager Base: London, Birmingham or Manchester KPMG is one of the world's leading consultancies, supporting the UK across periods of crisis and growth. Our Major Projects Advisory (MPA) practice operates within KPMG’s Customer, Operations, and Infrastructure (CO&I) service line. We deliver high impact outcomes for clients across the UK and beyond, with a focus on infrastructure. Our Programme Advisory and Capital Excellence (PACE) team sits within MPA and brings together cross-sector experts in complex project and programme delivery, strategic portfolio management and capital delivery transformation. We support clients to transform delivery capability, drive change and unlock long-term value. As a recognised market leader, we are proud to partner with an impressive client base across both private and public sectors, delivering lasting results in several market sectors, namely: • Energy, • Water, • Oil and Gas, • Defence, • Government, • Healthcare, • Transport, • Financial Services, • Retail Why join us? • Work on a wide range of high-profile, complex infrastructure projects across multiple sectors., • Collaborate with senior stakeholders shaping capital delivery strategies for major national programmes., • Help leading organisations optimise their investments for value and efficiency., • Join a growing team with access to diverse, challenging opportunities., • Learn in a supportive, high performing, cross-functional team environment., • Accelerate development through hands-on delivery and access to a structured learning programme., • Work with experts across a broad range of disciplines and sectors., • Be part of a diverse, inclusive and collaborative culture that values excellence and integrity. What will you be doing? • Support and manage the delivery of client facing workstreams, designing and delivering solutions that are end user focused., • Produce high quality outputs with attention to detail and execution., • Support engagement managers on financial and delivery aspects of engagements., • Collaborate across KPMG’s broader service lines to design integrated, client tailored solutions., • Operate within internal governance frameworks to ensure compliance and quality assurance., • Monitor emerging trends and industry developments, using insights to shape practical recommendations and contribute to thought leadership,, • Contribute to bids, proposals and wider business development activities., • Act as a role model for an inclusive, collaborative culture aligned with KPMG’s values. What will you need to do it? • Hands-on experience delivering complex infrastructure projects or programmes, either in consulting or industry., • Strong track record in project-based delivery, across sectors such as energy, water, transport, defence, healthcare, government, financial services, or retail., • Strong understanding and practical application of project, programme and portfolio management (P3M) principles., • Evidence of high performance and career progression., • Strong problem-solving and analytical skills, with the ability to work under pressure and deliver to tight deadlines., • Confident communicator, able to build trusted relationships with senior stakeholders., • Proficiency with key project tools (e.g. MS Project, PowerPoint, Excel, Teams, Oracle, P6, PowerBI) and knowledge of other proprietary technologies welcome Skills we’d love to see/Amazing Extras: • Professional certifications (APM PMQ/PPQ; MoP; MSP; PRINCE2 etc.), • Experience in:, • Digital transformation and technology adoption, including AI, • Capital planning or capital portfolio management, • Process and value stream efficiency and optimisation, • Organisational readiness and effectiveness Our locations Our core hubs for this role: • London - Canary Wharf, • Manchester, • Birmingham With 20 sites across the UK, we blend office work, client site and working from home, with flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Deal Advisory we have a range of divisions and specialisms. Click the links to find out more below: • Deal Advisory at KPMG: ___, • ESG at KPMG: ___, • About our firm: ___, • KPMG Culture. Being Inclusive: ___, • Applying to KPMG: ___, • Tips for interview: ___

A prestigious global fine jewellery house is seeking an exceptional Arabic-speaking Sales Associate to join its London retail team. This role is dual-site, working between a flagship boutique and a leading luxury department store, offering exposure to a diverse and international clientele. About the Role As a Sales Associate, you will represent one of the world’s most innovative and contemporary fine jewellery brands. You will deliver an elevated client experience, build long-lasting relationships, and provide expert guidance across high-end collections. This is an exciting opportunity for a polished, service-led professional who thrives in luxury environments and enjoys working with a diverse customer base. Key Responsibilities • Deliver an exceptional luxury service experience across both boutique and department store locations, • Engage confidently with international clients, including high-net-worth customers, • Utilise strong product knowledge to present and sell fine jewellery collections, • Build meaningful and lasting relationships through personalised clienteling, • Support store operations, visual standards, stock management and daily tasks, • Contribute to boutique and department store sales targets About You • Fluent Arabic speaker – essential for client engagement, • Previous experience in fine jewellery or high-end luxury retail, • Confident, polished and professional communication style, • Strong sales and client relationship-building skills, • Detail-oriented with excellent product presentation standards, • Flexible and adaptable to working across two London locations

Position Overview: We are seeking an experienced and dynamic Business Development and Business Head to lead our expansion efforts in the UK market. The ideal candidate will have a proven track record in selling digital transformation solutions around Data, Cloud, AI/ML, GenAI and a deep understanding of the Retail, CPG, and Insurance sectors. This role requires a strategic thinker with excellent leadership skills, who can drive growth, build strong client relationships, and steer the business towards achieving its objectives. Key Responsibilities: • Business Development: o Identify and pursue new business opportunities in the UK market. o Must have profound ability to deal with CXO o Develop and execute sales strategies to achieve revenue targets. o Build and maintain a robust sales pipeline through proactive prospecting and networking. o Conduct market research to identify trends and opportunities for growth. o Collaborate with the marketing team to develop effective sales collateral and campaigns. • Client Relationship Management: o Establish and nurture strong relationships with key decision-makers in target industries (Retail, CPG, Insurance). o Understand client needs and provide tailored digital transformation solutions to address their business challenges. o Ensure high levels of client satisfaction and retention through exceptional service and support. • Strategic Leadership: o Develop and implement business strategies to drive market penetration and growth. o Lead, mentor, and motivate the sales and business development team. o Monitor and analyze market trends, competitor activities, and industry developments. o Prepare and present regular business performance reports to senior management. • Solution Selling: o Showcase the value of our digital transformation solutions to potential clients. o Customize presentations and demonstrations to align with client needs and industry specifics. o Negotiate contracts and close deals to meet or exceed sales targets. Requirements: • Experience: o Minimum of 10 years of experience in business development or sales roles, specifically in digital transformation solutions. o Proven track record of success in selling to Retail, CPG, and Insurance sectors. o Experience in leading and managing sales teams. • Skills: o Strong understanding of digital transformation technologies and trends. o Excellent communication, negotiation, and presentation skills. o Strategic thinking with the ability to translate strategies into actionable plans. o Ability to build and maintain strong client relationships. o Proficiency in CRM software and sales analytics tools. • Education: o Bachelor's degree in Business, Marketing, Information Technology, or a related field. MBA is preferred. • Personal Attributes: o Results-driven and highly motivated. o Strong leadership and team management abilities. o Adaptable and able to thrive in a fast-paced environment. o Excellent problem-solving skills and attention to detail.

About Us Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. The Role A high-profile and established retailer is looking for a proactive and experienced IT Support Manager to lead our technical support operations across our retail network. The ideal candidate will bring 3+ years of experience in managing IT teams in a retail environment, with strong capabilities in budgeting, vendor management, and hands-on technical support. This role requires a thinker with excellent leadership and interpersonal skills to drive performance, service excellence. Key Responsibilities • Lead and mentor a small team of IT support professionals across multiple retail locations., • Ensure high availability and performance of retail systems including POS, inventory, and back-office platforms., • Manage the IT support budget, including forecasting, cost optimisation, and reporting., • Oversee vendor relationships, contracts, and service level agreements (SLAs)., • Provide hands-on support and troubleshooting for hardware, software, and network issues., • Implement and maintain ITIL-based service management processes., • Collaborate with cross-functional teams to support business initiatives and technology deployments., • Monitor system health and proactively address risks and incidents., • Ensure compliance with cybersecurity, data protection, and industry standards., • Develop training programs and documentation to upskill team members and improve service delivery. Required Qualifications & Experience • Minimum 3 years of experience in managing IT support teams, preferably within a retail environment., • Strong background in budget management, vendor negotiations, and technical support., • Proven ability to lead distributed teams and manage multi-site operations., • Experience with IT service management tools (e.g., ServiceNow, Jira)., • Hands-on expertise in Windows, macOS, POS systems, networking, and cloud platforms (e.g., Azure)., • Expertise in Microsoft 365 Admin Centre, Intune, and SharePoint., • ITIL certification and PRINCE2 is highly desirable. Soft Skills & Leadership Traits • Strong communication skills – able to convey technical concepts to non-technical stakeholders., • Empathetic leadership – fosters a supportive and inclusive team culture., • Problem-solving mindset – approaches challenges with creativity and resilience., • Strategic thinking – aligns IT support with broader business goals., • Adaptability – thrives in fast-paced, dynamic retail environments., • Accountability – takes ownership of outcomes and drives continuous improvement., • Collaboration – works effectively across departments and with external partners., • Customer-centric approach – prioritizes user experience and service quality *please note this role is based 5 days in the office

Join the MooGoo Team! Love skincare? Thrive in a fast-paced, people-focused environment? We’re looking for an experienced Field Sales Representative to bring energy, initiative and creativity to our growing UK team. About Us We’re more than just a skincare brand - we’re a community of people who care deeply about creating products that make a real difference. At MooGoo, we believe in the power of gentle, effective, and natural ingredients that feel great and are safe for everyone. As a rapidly growing Australian Skincare company, we’re driven by quality, integrity and genuine care for our customers. It’s an exciting time to join us – if you’re looking to be part of a brand that values initiative, teamwork, and integrity, this is where you belong! About the Role We are seeking a driven and results-oriented Field Sales Representative Territory Manager to manage and grow our network of retail stockists across London & the South East. This is a key role in strengthening relationships with existing partners while expanding our store footprint through strategic new business development. Key Responsibilities: · Nurture and support relationships with existing retail stockists – visiting stockists during sales cycle · Provide ongoing sales support, promotional planning, and training to ensure brand growth within each account. · Monitor performance and stock levels to maximise sell-through. · Identify, approach, and onboard new independent and regional retailers to grow store count. · Execute territory growth strategies and contribute to achieving sales targets. · Conduct store visits, presentations, and negotiations to drive expansion. · Maintain a structured journey plan to ensure regular in-person contact across the territory. · Gather and report on market intelligence, competitor activity, and opportunities. · Attend trade shows, in-store events, and product training sessions when required. · Track performance using CRM and provide regular updates to the wider sales team. · Work closely with internal teams including marketing, operations, and customer service. Key Requirements • Proven experience in field sales, territory management, or account management, ideally within the pharmacy retail, skincare or consumer goods sector., • A strong understanding of retail environments and the ability to sell in and support at the store level., • Self-motivated, organised, and target-driven with excellent communication skills., • Full UK driving license with Car and willingness to travel across London & South East England, • Based in or near London What We Offer • Competitive base salary with performance-based commission £50,000-£55,000, • Laptop, phone, and necessary tools for success, • Car allowance, • Supportive team culture and opportunity for growth, • 28 days annual leave (excluding bank holidays)., • Company sickness benefits Job Type: Full-time Work Location: On the road, (head office based in North-West London).

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Credit Relationship Manager – Restructuring & Recoveries (Special Asset Management) Location – remote role The Bank An award-winning, established and successful organisation who are one of Europe’s leading sustainable Banks - their mission is to make money work for positive social, environmental, and cultural change. They finance companies, institutions and projects that add cultural value and benefit people and the environment, with the support of depositors and investors who want to encourage corporate social responsibility and a sustainable society. The Banks’ UK business was established in 1995 and is on an exciting growth and diversification journey that will see the debt book double over time. Role Purpose • To manage high-risk relationships to achieve recovery for customers where possible, and to minimise credit losses for bank., • To manage credit facilities with the Business Banking team, so that we provide credit to suitable customers at fair levels of risk and reward., • To deputise for Senior Credit Relationship Manager as required. Desired Experience • An extensive track record and experience of lending to small and medium sized enterprise. Good communication and IT skills combined with a genuine interest in people and the planet. A friendly persona and ‘can do’ attitude combined with an affinity to the Bank’s values., • You will have experience of dealing with UK business lending, including managing high-risk clients to recovery. Thorough knowledge and working experience of current legal practice, risk appraisal, and lending practice are essential. An understanding of underwriting of commercial loans and overdrafts is desirable., • The person in this role will have a detailed approach to information analysis and decision-making. The technical skills required to a high standard and an ability to display a commercial appreciation of customers’ needs, balanced against risk and return involved in existing lending positions., • Knowledge of current practise around Vulnerable Customers, Forbearance together with TCF principles. Responsibilities • Act as Relationship Manager for a portfolio of customers – including those with a recovery plan or insolvency proceedings, • Liaison by phone, letter and meeting with customers and their advisers at the borrower’s business or elsewhere as required, • Ensure TCF principles are applied and implemented, • Ensure fair customer outcomes are always a core part of the Special Asset Management strategy setting process and ongoing management., • Monitoring Special Asset Management portfolio to ensure TCF principles are applied, • Application of Forbearance concessions as appropriate for VC customers and debt restructuring, • Devise recovery, restructure and/or work out strategies and secure borrower agreement, • Keep Senior Credit Relationship Manager informed of adverse developments during recovery action, • Managing reputational risk for Bank during recovery action via collaboration with Market Communications and informing Senior Management as appropriate, • Support Business Banking RM’s in pre-default cases, to either avoid a default situation or bring it swiftly under control, • Conduct credit reviews of existing borrowing, • Reporting the performance of the B&D loan portfolio, identifying adverse movements and excesses in the absence of the Senior Credit Relationship Manager, • Manage the receipt of financial and operational data from borrowers and its analysis and recording in the operating system of the Bank, • Deputise for Senior Credit Relationship Manager as required, • Support the Credit Analysis function as volumes dictate to ensure SLAs are met at all times, • Comply with all regulatory obligations and internal governance to help ensure ethical behaviour, working to deliver good customer outcomes and avoiding foreseeable harm in line with the Bank’s practice of putting customers at the heart of what we do, • Any other work that may be required from time to time What’s On Offer In return for your hard work and expertise, as well as the fantastic opportunity outlined above, you’ll receive a competitive basic salary plus access to the Banks’ extensive benefits package, which includes but it not limited to: a generous non-contributory pension scheme, life cover, income protection, private medical insurance, generous annual leave (with the option to buy and sell days), wellbeing and carers leave, cycle to work, retail discounts, wellbeing allowance plus the opportunity to take a 3 month sabbatical after 5 years of service. What To Do Next Apply with your CV (don't worry if it's not up to date) and / or contact us directly to arrange a call to discuss in more detail.

Head of Sales – Europe Location: Anywhere in Europe (Remote) Industry: Global Apparel & Textile Manufacturing About the Company Our client is a globally recognised apparel and textile manufacturer with decades of excellence and deep-rooted success across the APAC region. Operating at scale and trusted by major international brands, the company blends advanced production capabilities with strong design, sampling, and technical expertise. Now, they are ready for their next frontier: establishing a meaningful presence in Europe. This expansion is not a tentative step, it’s a strategic move fuelled by investment, confidence, and long-term ambition. To ignite this journey, they are seeking an entrepreneurial commercial leader who thrives on autonomy, is energised by the unknown, and wants to be the company’s very first employee on European ground. If you’re someone who sees opportunity where others see a blank page, this role offers the rare chance to build something new, powered by the resources and stability of a global giant behind you. Role Overview The Head of Sales – Europe will lead all commercial activities across the continent, opening doors with brands, retailers, sourcing offices, and buying teams. You will build the market from scratch, developing strategy, generating leads, converting business, and forging long-term partnerships. You will also serve as the strategic link between European customers and APAC production teams to ensure smooth development cycles and high-impact customer service. This role suits a natural builder: ambitious, proactive, and excited by the challenge of laying the foundations for a future European organisation. Key Responsibilities • Create and execute a European sales and growth strategy aligned with global priorities., • Identify, approach, and win new business with brands, retailers, and sourcing partners across Europe., • Deliver compelling product presentations, showcasing capabilities, materials, and innovation., • Translate buyer needs and technical feedback into clear direction for APAC design, merchandising, and production teams., • Lead pricing discussions, negotiate timelines, and convert developments into confirmed orders., • Represent the company in the European market with professionalism, energy, and commercial focus., • Build long-term relationships and establish the groundwork for future regional expansion., • Stay close to EU apparel trends, pricing shifts, and product demand; attend trade fairs and industry events. Experience & Competencies • 7+ years in apparel manufacturing sales, sourcing, B2B apparel business development, or retail buying within Europe., • Strong track record of generating new business and opening new markets., • Solid technical understanding of garment construction, fabrics, costing, and timelines., • High level of independence, confidence, and self-management, comfortable being the sole representative in Europe initially., • Entrepreneurial drive: ambitious, opportunity-seeking, innovative, and motivated by building something from the ground up.

Job Description Title: Sales Associate - New Bond Street - Arabic Speaker Reports To: Store Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands, • Arabic Speaker Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

We're looking to expand our showroom team with another sales advisor! This is an exciting role, with a few different responsibilities. Advising customers in store, liaising on the phone with customers booked in for installations, and booking in customers on the day of their appointments. Our showroom offers a massive range of products from car audio & security solutions, to performance and styling parts like wheels, carbon fibre, and exhausts. Full product training can be provided, but basic knowledge and some form of previous industry experience is essential. ROLE WILL INVOLVE: • Assisting customers in store to provide pre and post sales support., • Booking customers in to our workshop for bespoke installations., • Liaising with booked in customers for any changes to appointments., • Be the face of our business and the first point of contact for new customers. ESSENTIAL CRITERIA: • Previous retail or automotive industry experience essential., • Good written and verbal communication skills., • Passion for providing excellent customer service., • Passion for cars is ideal but not required. OTHER DETAILS: • 5 day week / Store hours: 9am-6:00pm Monday-Saturday, • Based in Hayes, West London, UB3 3NF, • On-site free car parking, • Competitive salary depending on experience

Sales Executive £27,000 - £30,000 | Ruislip | Permanent An established and growing insurance provider is looking for an enthusiastic Sales Executive to join their expanding team in Ruislip. This role is ideal for someone at the early stages of their career who is eager to break into sales, build confidence, and progress within a supportive and reputable business. If you’re motivated, people-focused, and keen to develop your skills, this is a fantastic opportunity to kick-start a rewarding career in the insurance sector. What you’ll be doing: • Speaking with new and existing customers to understand their needs and recommend suitable insurance solutions, • Spotting opportunities to upsell, cross-sell, and maximise value for both the customer and the business, • Building rapport and strong customer relationships to encourage loyalty and retention, • Working towards achievable sales and service targets as part of a high-performing team, • Providing a friendly, professional, and customer-centred experience at all times Who we’re looking for: • Some experience in customer service, retail, telesales, or any customer-facing role, • A confident communicator with a positive, enthusiastic approach, • Ambitious and eager to grow within a sales environment, • Reliable, proactive, and motivated to achieve targets and learn on the job, • Someone who thrives in a supportive team and is keen to build a long-term career What’s in it for you? • Salary up to £30,000 (depending on experience), • Ruislip - Office based, • Monday–Friday, 37.5 hours, • Full training provided – no previous insurance experience required, • Ongoing development and clear progression pathways within a growing business, • A collaborative, friendly culture where hard work and success are recognised

Job Title: Customer Care Advisor – German & English Speaking Reporting to: Customer Care Supervisor Location: Head Office, White City Place, West London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role: As a Customer Care Advisor, you are the voice of ME+EM. You will deliver a warm, personalised, luxury-level service across all channels, ensuring every customer feels valued, supported. You will resolve queries with efficiency and empathy, create seamless experiences, and uphold our brand values through every interaction. From styling guidance to order resolutions, you will enhance the customer journey and play a vital role in strengthening loyalty and long-term engagement Responsibilities Deliver Luxury Service • Provide outstanding support across phone, email, live chat and social channels in both German and English., • Resolve customer queries with ownership and confidence, aiming for first-contact resolution., • Manage complex situations — late deliveries, incorrect or damaged items, complaints — with professionalism and care., • Offer personalised styling advice, fit guidance and product recommendations tailored to our diverse customer base., • Support VIP, staff and Friends & Family orders, ensuring a seamless and premium experience., • Build strong knowledge of our collections, fabrics, fit and care., • Stay informed through store visits, fit sessions, lookbooks and internal briefings., • Process orders, refunds, exchanges and replacements with accuracy., • Track deliveries and proactively support customers with courier updates., • Maintain precise customer records in line with GDPR and internal standards., • Keep up to date with internal comms, SOPs and system changes., • Work closely with Retail, Torque, Harper Concierge and internal teams to support seamless daily operations., • Share customer insights to help improve product experience, processes and website UX., • Uphold ME+EM’s luxury service standards in every interaction., • Remain calm, warm and accurate during busy or fast-paced periods., • Represent the brand with pride and embody ME+EM’s values. Skills • Fluency in German and English is essential., • A genuine passion for luxury customer service and delivering memorable experiences., • Excellent communication skills with warmth, empathy and a polished written tone., • Strong styling instinct or enthusiasm to develop collection and product knowledge., • Highly organised, efficient and confident multitasking across systems., • Solution-focused, calm under pressure and resilient during peak trading periods., • A collaborative team player with a positive attitude and continuous improvement mindset., • Exceptional attention to detail, especially when managing customer data and orders. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Are you passionate about fragrances and luxury retail? Join the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. With its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability. As an Assistant Store Manager, you will support the Store Manager and lead by example on the shop floor, contributing to the client experience, team performance, and boutique excellence. You will act as a key point of reference for the team, support the delivery of exceptional customer service standards, and contribute to the boutique’s commercial success, fully aligned with the brand's image and values. Location: London, Piccadilly Employment Type: Full-Time Contract : Permanent What You’ll Do Leadership & People Management • Support the integration of new team members, ensuring each new joiner receives the full onboarding journey, fostering a positive introduction to the company culture and operations., • Support the Store Manager in communication activities, sharing company updates and key messages with clarity and enthusiasm during morning briefings, training sessions, and one-to-one meetings, to keep the team informed, engaged, and motivated., • Support the development of the team through continuous coaching and regular feedback. Recognize individual strengths and areas for growth., • Collaborate with the Store Manager in talent scouting and recruitment activities., • Support the organization of the team and shop floor coverage in an effective manner to meet the business needs. Client Experience & Sales • Act as a Brand Ambassador on the shop floor, supporting the Store Manager in identifying opportunities to attract new customers, increase footfall and build strong client relationships., • Foster a service culture that represents Dr. Vranjes Firenze’s olfactory storytelling and elegance., • Ensure every client receives a unique, personalized luxury experience., • Support the team in clienteling actions to build loyalty and retention. Business Performance & KPIs • Support the sales team in achieving and exceeding sales targets, contributing to the store’s overall performance., • Coach and support team members in optimizing key performance indicators (KPIs) through effective cross-selling and up-selling strategies., • Monitor sales targets, KPIs (ATV, UPT, Conversion Rate) and store objectives, sharing insights with the Store Manager., • Support the implementation of commercial strategies in alignment with corporate goals., • Identify opportunities for performance improvement and business development., • Support the preparation of weekly performance reports to the Head Office., • Collaborate with the Retail department and Store Manager to plan local events. Boutique Operations & Visual Merchandising • Support operational excellence, stock accuracy and compliance with company policies., • Ensure compliance with Company guidelines on cash handling, stock management, logistics, and all key reporting duties mandated by the head office., • Support inventory management, shipments and daily reporting., • Guarantee high standards of visual merchandising and in-store presentation., • Ensure that all store processes and procedures are harmonized in order to provide best in class client experience., • Support the maintenance of all Store Facilities., • Contribute to effective day to day business and operations processes. What We’re Looking For Experience & Skills • Minimum 2–4 years of experience in an Assistant Store Manager or Senior Sales role in luxury or premium retail (Fragrance / Beauty / Fashion highly preferred)., • Solid and demonstratable commercial awareness., • Fluent in Italian and English; additional languages are a plus., • Proficient with digital tools, POS systems, and retail management software. Your Personality • Proactive, inspiring, flexible and supportive., • Deeply service-oriented with strong interpersonal and problem-solving skills., • Highly organized, detail-focused, and results-driven., • Client centric mindset with a passion to exceed expectations., • Flexibility to work varied shifts as required by the business, including weekends and public holidays. Are you ready to craft unforgettable olfactory experiences with us? Join us and bring your expertise to the world of Dr. Vranjes Firenze.

Retail Media Manager (Amazon DSP) - Global Network Agency - London - up to £45k The Company An industry-leading global communications network, recognised for creativity, data-driven solutions, and deep digital expertise. With a presence across more than 100 markets, the organisation brings together specialists in media, technology, consulting, and production to deliver integrated, end-to-end marketing solutions. You'll be joining a bespoke, cross-disciplinary team dedicated to supporting a portfolio of globally iconic consumer brands spanning snacking, pet care, and food & nutrition. The team operates as a unified global network, built on collaboration, innovation, and a shared mission to build a better today for tomorrow. Within this structure, the commerce division acts as a centre of excellence, empowering brands to excel across eRetail, marketplaces, retail media, and emerging direct-to-consumer environments. The group is investing heavily in commerce transformation and advanced retail media capabilities - offering a dynamic environment for ambitious specialists to grow. The Role As Retail Media Manager, you'll oversee high-profile, multi-market retail media activations and play a critical role in shaping strategies that drive measurable business outcomes. You'll be the go-to expert across key retail platforms, managing performance, optimising campaigns, and strengthening client relationships while collaborating with internal specialists to deliver seamless, integrated digital solutions. This role sits at the heart of an innovative global team - ideal for someone who thrives in fast-moving environments and is passionate about the evolution of the retail media landscape. Key Responsibilities Retail Media Activation & Optimisation * Manage the day-to-day delivery of campaigns across retail platforms including Amazon Ads, Epsilon Retail Media, Criteo, and others. * Optimise performance with a rigorous, data-driven approach aligned to agency best practices. * Lead regular reporting cycles, delivering clear insights and actionable optimisation plans. Client Management & Strategy * Build strong relationships with local market teams, ensuring smooth communication and exceptional service. * Support the development of client growth strategies through trend analysis, performance insight, and strategic recommendations. * Partner with internal channel specialists to deliver cohesive, holistic digital marketing programmes. You * 2+ years' hands-on experience with Amazon DSP or similar programmatic platform. * Strong understanding of retail search, retail media strategy, attribution, conversion optimisation, and consumer behaviour. * Experience managing large or multi-market accounts, ideally within an agency environment. * Excellent communicator with the ability to manage diverse stakeholders confidently. * Analytical, proactive, and energised by fast-paced, high-growth environments. * Platform certifications (Amazon Ads, Criteo, etc.) are a strong advantage. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

About IKAWA At IKAWA, we are transforming the coffee industry with world-leading precision sample roasters trusted by coffee professionals in more than 70 countries. Since 2010, over 10,000 users have roasted more than one million cups of coffee using our systems. Our mission is simple: Improve coffee for everyone, farm to cup. We design and manufacture innovative roasting systems that elevate quality, support better decision making in sourcing, and make exceptional coffee more accessible around the world. Today that means two revolutionary roasters, and our long-term vision reaches far beyond this to reshape the global coffee value chain. Join our ambitious team and help us continue to redefine what is possible in coffee. Salary: £33k/annum (37.5h contract) + commission Hybrid role: 3 days per week at the company’s HQ in Lewisham, London Role Overview We are looking for a high-performing Sales Executive with proven B2B sales experience to help meet the growing global demand for our IKAWA Sample Roaster for Professionals. This is a hands-on commercial role, reporting into our Head of Sales and Marketing, that blends sales outreach, product demonstrations, customer relationship building, and international travel. You will be confident, enthusiastic, and highly driven, ready to contribute to ambitious growth targets and represent IKAWA in the field. Important: Candidates must be within a comfortable commuting distance to Lewisham and able to work onsite three days per week. This role involves regular international travel at short notice and occasional weekend work for trade shows. Applicants must have the unrestricted right to work in the UK because sponsorship is not available. Key Responsibilities The role includes the following responsibilities but is not limited to: • Present IKAWA’s products to coffee buyers, traders, roasters, and producers around the world, • Manage and engage a dedicated sales pipeline of more than 200 active prospects, • Respond effectively to inbound leads, maintaining fast and high quality communication, • Generate outbound outreach to build a strong, high conversion pipeline, • Bring the value of our product to life through email, phone, virtual demos, and live demonstrations, • Conduct in-person product demonstrations and customer visits in the UK and internationally, • Represent IKAWA at key industry exhibitions and events throughout the year, including some weekends, • Contribute to short term and long term commercial initiatives and improvement projects, • Work closely with account management, marketing, operations, and customer service, • Act as a brand ambassador who champions IKAWA across the coffee industry The ideal Candidate • Minimum two years of B2B sales experience, not retail or shop-floor sales, • Comfortable commuting to Lewisham HQ for three days each week, • Proven track record of achieving or exceeding sales targets, • Strong relationship building and customer engagement skills, • Confident presenting and demonstrating products, both in person and remotely, • Excellent verbal and written communication, • Solid understanding of sales frameworks and pipeline management, • Strong negotiation skills, • Energetic, persistent, and results oriented, • Able to travel internationally at short notice and work occasional weekends for trade shows or other events, • Experience using Hubspot or other similar sales CRM systems Nice to Have • Experience in the specialty coffee industry, coffee equipment sales, green coffee or coffee subscriptions, • Understanding of the Specialty Coffee sector, cupping, flavour profiles and coffee grading knowledge., • Additional business level languages beyond English Why IKAWA? Working at IKAWA means being part of a tight-knit team that’s making a global impact in the coffee industry. We offer a collaborative culture, opportunities for growth, and a chance to work with a product that people truly care about. If you’re passionate about product innocation, sales growth and love great coffee, we’d love to hear from you. Salary: £33k/annum (37.5h contract) + commission Hybrid role: 3 days per week at the company’s HQ in Lewisham, London Holiday allowance: 25 days + Bank holiday Probation: 3 months Start date: 05/01/25