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Retail team leader jobs in United Kingdom

  • Retail Store Manager in Luxury Fashion
    Retail Store Manager in Luxury Fashion
    2 months ago
    Full-time
    Mayfair, Westminster

    About Les 100 Ciels Les 100 Ciels is a contemporary luxury brand specialising in refined, modern wardrobe essentials crafted from the finest materials. With stores in London and Abu Dhabi, and continued international expansion, we are committed to delivering exceptional product and an elevated client experience. ⸻ Role Overview We are seeking an experienced and driven Store Manager to lead our Les 100 Ciels store. The Store Manager will be responsible for the overall performance of the store, ensuring exceptional client experience, strong commercial results, and maintaining the highest brand standards. This role requires a passionate leader who thrives in a luxury retail environment and can motivate and develop a high-performing team. ⸻ Key Responsibilities Commercial Performance - Drive sales and achieve store targets and KPIs - Monitor and improve key metrics including conversion, ATV, UPT, and client retention - Analyse store performance and implement action plans to maximise results - Identify opportunities to increase sales and profitability ⸻ Client Experience - Deliver and lead exceptional luxury client service at all times - Build and maintain long-term client relationships - Lead clienteling initiatives and CRM development - Ensure the team consistently delivers a personalised and memorable experience ⸻ Team Leadership & Development - Recruit, train, and develop a high-performing team - Lead by example on the shop floor - Coach team members to achieve individual and store targets - Conduct regular performance reviews and provide ongoing feedback - Create a positive, motivated, and professional team environment ⸻ Brand & Visual Standards - Ensure the store reflects Les 100 Ciels brand standards at all times - Maintain exceptional visual merchandising and presentation - Ensure store cleanliness and organisation is always impeccable ⸻ Operations - Oversee daily store operations - Manage stock levels and inventory effectively - Ensure company policies and procedures are followed - Manage rota planning and staffing levels - Liaise with Head Office and senior management ⸻ Requirements - Minimum 3+ years Store Manager experience, preferably in luxury or premium retail - Strong leadership and team development skills - Proven track record of achieving sales targets - Passion for luxury fashion and client experience - Strong organisational and communication skills - Commercially aware and results driven - Professional and polished presentation ⸻ What We Offer - Opportunity to join a growing international luxury brand - Career progression opportunities - Competitive salary - Staff uniform and generous staff discount ⸻ Summary This is an exciting opportunity for an ambitious Store Manager to play a key role in the continued growth of Les 100 Ciels, delivering excellence in both client experience and commercial performance.

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  • Menswear Sales Assistant
    Menswear Sales Assistant
    2 days ago
    £14–£16 hourly
    Full-time
    London

    Harris and Zei / Stanley Ley is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: • Customer Experience:, • Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service., • Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs., • Sales and Business Development:, • Drive sales through strong client relationships and ensuring an exceptional in-store experience., • Achieve and exceed sales targets by identifying and capitalizing on new business opportunities., • Operations Management:, • Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency., • Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments., • Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories., • Team Leadership:, • Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals., • Conduct regular training for staff to ensure product knowledge and customer service excellence., • Visual Merchandising:, • Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards., • Financial Management:, • Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget., • Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

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  • Head Sommelier
    Head Sommelier
    3 days ago
    £48500 yearly
    Full-time
    Mayfair, London

    RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are seeking an exceptional Head Sommelier to steward and elevate our wine department to the highest level. This role demands an individual of exceptional taste, authority, and vision—someone capable of refining a distinguished wine list while shaping its future direction. You will have ownership of the department, rigorous cellar stewardship, and the cultivation of a polished sommelier team dedicated to delivering seamless, intuitive, and discreetly exceptional service, with the opportunity to earn up to £70,000 p/a! Why work with us as a Head Sommelier? • Salary of up to £48,500 per annum + discretionary service charge, • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • And more! Working Hours: • 5 day working week between Monday – Saturday on a rota basis (seven shifts a week)., • Shifts will include evenings, flexibility is essential, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: What We Are Looking For? • A minimum of 2+ years of experience as a Head/Senior Sommelier in a high-calibre fine dining or luxury hotel environment., • WSET Level 3 or 4 (Diploma) or CMS Certified/Advanced Sommelier preferred., • Expertise of Old and New World wines; experience with [Sake/specific regional focus if applicable] is a bonus., • A composed and charismatic leader, distinguished by exceptional communication, assured initiative, and a calm, professional presence under pressure.

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  • Brunch bakery Team Leader (Fast-Track to Assistant Manager – 3 Months)
    Brunch bakery Team Leader (Fast-Track to Assistant Manager – 3 Months)
    12 days ago
    £16–£17 hourly
    Full-time
    London

    We are a small site, but high volume and fast-paced. This is not a quiet café role; it is a high-performance service environment. Weekends operate as full brunch service. Weekdays combine bakery production, sandwiches, waffles, coffee, and retail. The Opportunity Start as a Team Leader earning: • £16–£17 per hour typical earnings (incl. tronc, consistently achieved) Progress within 3 months into: • Assistant Manager (£32,000–£35,000 + bonus) Progression is based on performance, not time served. You will be trusted to: • Run shifts independently, • Lead the team during peak service, • Maintain pace, quality, and control This is a fast-track leadership role, not a standard supervisor position. What You Will Be Measured On • Ability to run weekend service independently, • Leadership and control of the floor, • Speed and consistency under pressure, • Guest experience and standards, • Reliability and accountability You will be assessed on your ability to step up, not just turn up. This Role Is for You if • You have strong experience in a busy café, brunch, or restaurant, • You have acted as a senior or led shifts before, • You are confident taking control during service, • You understand table flow, pace, and guest experience, • You are hands-on and not above cleaning or prep, • You want rapid progression into management This Role IS NOT for You if • You are looking for your first leadership role, • You avoid responsibility during busy service, • You are not available on weekends, • You struggle under pressure, • You are looking for a low-intensity or “see how it goes” job What You’ll Do • Lead and support weekend brunch service, • Act as senior on shift, • Maintain service speed and quality, • Train and guide junior team members, • Support rotas and daily organisation, • Uphold hygiene and operational standards What We Offer • £16–£17/hour typical earnings (consistent), • Clear path to £32–35k Assistant Manager role within 3 months, • Bonus structure at management level, • Real responsibility from day one, • High-volume environment where you will learn fast, • Opportunity to grow with an expanding brand, • Staff food on shift + employee discount Hiring Standard We are selective. Only candidates with strong, relevant experience will be considered. How to Apply Please include: • Your hospitality experience, • Any leadership responsibilities you’ve held, • Your availability (must include weekends), • Applications without relevant experience will not be considered.

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  • Site Supervisor
    Site Supervisor
    23 days ago
    £28000–£32000 yearly
    Full-time
    London

    Site Supervisor – Papa-Dum Grab & Go 📍 London ⏰ Full Time (40–45 hours per week) About Us: Papa-Dum is a fast-growing grab & go concept bringing bold flavours and exceptional service to customers on the move. We pride ourselves on quality food, efficient service, and a welcoming in-store experience. The Role: We are looking for a motivated and hands-on Site Supervisor to lead our store team in London. You will play a key role in delivering smooth daily operations, maintaining high standards, and creating a positive environment for both customers and staff. This is a leadership role suited to someone who thrives in a fast-paced food retail environment and leads by example. Key Responsibilities • Oversee the day-to-day running of the site, ensuring operational excellence at all times, • Manage opening and closing procedures, anticipating and resolving any challenges, • Deliver exceptional customer service, setting the standard for the team, • Lead, motivate, and delegate tasks effectively to team members, • Train and support staff on customer service and food handling procedures, • Identify opportunities to improve sales performance and coach the team accordingly, • Coordinate and execute corporate and third-party orders efficiently, • Ensure full compliance with food safety, hygiene, and HACCP standards, • Monitor stock levels in collaboration with kitchen staff and report to management, • Maintain high standards of cleanliness and shop presentation across all areas, • Provide clear handovers, reports, and updates to management What We’re Looking For • Previous experience in a supervisory or team leader role within food retail, hospitality, or grab & go environments, • Strong leadership skills with the ability to motivate and develop a team, • Excellent communication and interpersonal skills, • A proactive, can-do attitude with the ability to manage ambiguity, • Strong organisational skills and attention to detail, • Knowledge of food safety and hygiene regulations (HACCP preferred), • Ability to work flexible hours, including weekends and early/late shifts, • Confidence in handling busy service periods and problem-solving on the spot What We Offer • Competitive salary (based on experience), • Opportunities for career progression within a growing brand, • Ongoing training and development, • Supportive and dynamic team environment, • Staff meals and employee perks (where applicable) If you’re passionate about food, leadership, and delivering outstanding customer experiences, we’d love to hear from you.

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  • Technical and Compliance Assistant (Food & Beverage Industry)
    Technical and Compliance Assistant (Food & Beverage Industry)
    2 months ago
    £29000–£30000 yearly
    Full-time
    New Malden

    Hours per week: 42.5 (M – F 0830 – 1800 *an hour unpaid break inclusive) Contract: Permanent, Full-time, Subject to 3-month probation Expected Start date: ASAP Reports To: Technical Manager Location: Office-based Overview: We are seeking a detail-oriented and self-motivated Technical Assistant with a solid background in food production to support technical compliance in a store and distribution environment. This role requires experience with food hygiene, HACCP, BRC standards, and a proactive approach to managing technical documentation, specifications, customer complaints, and audits. What does the role of Technical Assistant entail? · Provide technical support to suppliers, customers, and internal commercial teams on-site and during production. · Collate, review, and maintain product specifications, including ingredients, allergens, and nutritional data. · Investigate customer complaints and non-conformances; identify root causes and implement corrective/preventive actions. · Liaise with suppliers for technical documentation (e.g., microbiological reports, allergen and nutrition information). · Conduct and document traceability exercises; maintain accurate product and raw material records. · Support maintenance of the Quality Management System (QMS), including HACCP, Supplier Approval, and BRCGS compliance. · Assist in internal and external audits (BRCGS, FSA, customer). · Conduct internal audits and report non-conformances. · Complete internal training on food safety, hygiene, and compliance. · Act as liaison between suppliers and customers to resolve technical issues effectively. · Provide technical assistance to Commercial, Sales, and Retail Support teams. · Coordinate with external labs for product testing and certification. · Manage product artwork and labeling to meet UK/EU legislation. What qualifications and experience are required for this role? • Previous experience in a similar role, preferably in a meat processing or food manufacturing environment, with knowledge of quality, technical, or production management systems., • Ability to work independently without direct supervision., • Experience with technical documentation, traceability, and complaint resolution., • Strong attention to detail and communication skills., • Degree in Food Science, Food Technology, or related (preferred)., • HACCP Level 3, TACCP & VACCP Level 2, Internal Auditor certified., • Food Safety Level 2 (minimum)., • Familiarity with UK/EU food regulations and labelling standards. The Company: Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores. We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco. We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026. Growth has been consistently double-digit, with a sales turnover in excess of £85 million. The company is an incredibly dynamic and fast-paced place to work, with ambiguity and transparency that is often associated with family-run businesses. It is, also, whilst not for the faint-hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.

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