Trabajos retail team leader en Reino Unido

Job Location Weybridge Job Description Looking for a role where your ideas matter, your growth is supported, and your impact is real? At P&G, we believe in building talent from within. That means you’ll start strong and grow even stronger. This is a unique opportunity to join the sales team as a Senior National Account Manager - with roles available in Weybridge, Surrey! Overview Of The Role We are recruiting for specific Senior National Account Management roles across our top customers in several key brand and product categories. Final portfolio assignments will be made at a later stage in the process, ensuring the best fit, for both you and the business. This flexibility allows us to match your strengths with the right opportunity. As a Senior National Account Manager, you will lead strategic account management across key categories and retail partners, crafting and selling tailored customer plans that drive mutual growth and outperform the competition. Business responsibility can vary, but most SNAM roles have a sales target between £20mil-£100mil. Responsibilities: • Create and execute winning customer plans., • Lead negotiations and manage trade budgets., • Collaborate with cross-functional teams to deliver seamless execution., • Monitor performance and adjust strategies to stay ahead., • Drive efficiency in forecasting and supply chain planning., • Be a visible leader and influencer across the business. What you can expect: • Meaningful work from Day 1: From Day 1, you’ll be working some of the UK’s best loved brands. You’ll be given the space and opportunity to bring your experience, energy, and new perspectives to make a genuine impact right from the start., • Continuous Development: Our culture is built on a foundation of continually developing our people. At P&G we offer a career, not just a job, and will empower you to become the best at what you do through continuous learning opportunities, a varied career path, and the opportunity to work alongside inspiring people., • Empowering Culture: You will collaborate on impactful projects within a supportive environment where the company values are always embraced and expressed, and diversity is celebrated. What we offer you: • Head Office Location: This role is based in our UK Head Office in Weybridge, Surrey which is an easy commute from London with regular trains from Waterloo and a free shuttle service from the station to the office. There is free on-site parking with access to dedicated electric vehicle charging points. There is also an on-site Costa Coffee, discounted restaurant for breakfast and lunch and a state-of-the-art gym facility., • Flexibility: We operate a flex at work approach, with flexibility built into the role. Our UK Sales Team spend 3 days of their week collaborating together in our offices or at our external partners or customers. This is balanced with 2 of their days spent on focused work which most tend to do from home. Of course, we do a bit of both every day, but we encourage our teams to choose where they work based on the jobs to be done., • Competitive Compensation and Benefits: P&G take a Total Rewards approach meaning on top of your salary, which is reviewed annually, you can expect a whole range of benefits. These include a generous Double Match Pension Scheme; Private Medical Insurance; P&G Contributed Share Programme; 25 Days' Holiday, Onsite Gym, and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you. Job Qualifications We would love to hear from you if you have: • Account management experience with the UK&I ‘s leading retailers, or experience within FMCG as a buyer working for a leading retailer., • A proven record of delivering outstanding business results and exceeding targets., • A clear understanding of how to execute winning plans with key retailers., • Experience managing and improving efficiency of sales forecasts and trade funds budgets., • Successful examples of leadership and passion for winning., • Hold a valid UK Driving License. Right to Work: For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change. P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment. At P&G #weseeequal We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click _ if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R000140926 Job Segmentation Experienced Professionals Starting Pay / Salary Range

Head of Market Compliance Permanent, Full-time Location: London, Selby or Ipswich Closing Date: 22nd June Due to continued growth, we’re looking for a Head of Market Compliance to join our Regulation & Compliance department here at Drax. As the Head of Market Compliance, you’ll be responsible for Drax’s second line of defence (2LoD) in relation to physical, financial and GB customer energy market related compliance, ensuring we remain in line with our UK and, where applicable, EU regulatory requirements. Reporting to the Group Regulation & Compliance Director, you’ll play an integral role in leading the development and continual improvement of policy and assurance processes to help support the delivery of Drax’s strategy, as well as helping to shape a progressive compliance culture across the organisation. Who we are: We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As the Head of Market Compliance, you’ll be responsible for developing a multi-year compliance strategy covering all GB energy market related activities, maintaining our licence to operate whilst preparing the business for expansion into new technologies and markets. Key accountabilities include: • Support the development of Drax’s growth strategy, including the FlexGen portfolio, the future of Drax Power Station and the development of energy services offerings (e.g. asset management, EV fleet management, SMART/MHHS readiness, NESO/DSO service provision, etc.)., • Ensure the team provides effective, consistent advice, guidance, training and assurance on existing and forthcoming obligations within the GB energy market regulatory landscape., • Develop and continually improve internal market policy framework (wholesale and retail), in line with latest guidance and regulatory/policy changes, working closely with the Regulation and Policy teams., • Lead compliance risk evaluation activities and develop appropriate mitigation strategies, keeping senior leaders informed (across multiple disciplines) and taking a lead in proactive/collaborative risk mitigation., • Lead internal investigations and associated regulatory interactions (traded market, customer fraud, consumer impact, etc.) across wholesale and retail, • Represent Drax and build relationships at external events, including trade body committees and forums. Who we’re looking for: To be successful in this role you’ll ideally have… • Excellent working knowledge of compliance programme development and improvement within Energy, Power, Utility or related sectors., • In-depth knowledge of UK and EU market regulatory requirements – ideally wholesale and retail., • Proven experience of representing multi-discipline teams at senior leadership meetings and committees., • Ability to manage multiple conflicting priorities whilst driving strategic change., • Ability to communicate across a wide range of stakeholders across a corporate organisation. Rewards and benefits: As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role, you’ll get: • PSP bonus plan, • A discretionary bonus depending on company performance, • Private Healthcare, • SAYE (Sharesave): discretionary scheme from time to time, • Personal accident cover, • Group personal pension plan where we’ll contribute up to 10%, • Holiday - 25 days plus bank holidays, • Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. How to apply: Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email careers@drax.com

Do you see yourself as a future leader within Audit, working with a mixed client base focussing on the SME market? Then this role with an exciting Top 50 firm could be the one for you – as they have such a varied client base, you will be able to keep developing! A Top 50 Practice are looking for an Audit Senior to join their London office. They are a highly reputable firm that will give you all the tools and support you need to take your career to the next level. The successful candidate will be responsible for a portfolio of clients across various sectors from FMCG to Retail to Media. The Partners love to get involved with the development of their teams and so you should therefore be able to progress quickly, and step into a leadership role!Responsibilities:As an Audit Senior, you will… • Risk-based auditing to a portfolio of clients in the SME space, • Reporting directly to a Manager, run audits as an in-charge, • End to end ownership of audits including drafting statements, management letters and letters of representation., • Management of a team of up to 5 junior auditors, • Provide support to clients across various needs, through discussions with internal Partner and client managers. Requirements:As an Audit Senior , you will need… • ACA or ACCA Qualified, • Experience with working on Audits of SME clients (circa £10-50m turnovers), • Experience with Data Analytics, • Good interpersonal skills Benefits:As an Audit Senior, you will get… • Hybrid Working (in office 3 days per week), • Flexible working hours around the business’ Core Hours, • Health Insurance, • Season Ticket Loan If you are looking for a role within Audit, but one with genuine emphasis on work-life balance and varied work, then apply now!Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.

Workshop Controllers,Are you an experienced Workshop Controller? Would you like to join one of our premier clients, working at one of their fabulous dealerships, based in the Romford area. Why apply for this Workshop Controller vacancy?• Great salary• Company car scheme - up to two vehicles• Highly competitive performance bonus • Up to 7 % Employer Pension Contribution• Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays• Exclusive retail discounts - through our Rewards Apps• Enhanced Maternity, Paternity and Adoption Leave• Employee Assistance Program Responsibilities include:• Manage the flow of work, optimising the skills and resource available.• Ensure optimum repair quality on every job.• Adopt new digital systems and processes as part of our digitalisation strategy.• Develop the skills, training and career progression of team members.• Manage the flow and stock of parts required within the workshop.• Communicate across the department on the progress of work.• Optimise operational processes within the Customer Journey, such as Vehicle Health Checks. To find out more about this Workshop Controller position or to apply please contact Daniel Walton on r directly on . Alternatively, you can forward your CV to . We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit TechnicianLots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Do you see yourself as a future leader within Audit, working with a mixed client base across the SME market while playing a key role in developing both clients and people? Then this opportunity with a highly regarded Top 50 firm could be the right next step. A leading Top 50 Practice is looking to appoint an Associate Director into their London office. This is a fantastic opportunity for an experienced Audit professional who wants to take on a broader leadership role, combining portfolio responsibility, team development and close Partner interaction. With a varied client base spanning sectors including FMCG, Retail and Media, this role offers the chance to work on engaging assignments while continuing to build your profile internally and externally. The firm has a strong reputation for investing in its people, and the Partners are genuinely hands-on when it comes to mentoring and progression. Responsibilities: As an Audit Associate Director, you will… • Take ownership of a portfolio of SME audit clients, acting as a key senior contact and trusted adviser, • Lead the delivery of risk-based audit assignments, overseeing quality, budgets, timelines and client service, • Review statutory accounts, management letters and other key deliverables, ensuring a high technical standard throughout, • Manage, coach and develop junior team members, while supporting Managers and working closely with Partners on wider team objectives, • Contribute to the growth of the firm through identifying added-value opportunities, strengthening client relationships and supporting business development activity Requirements: As an Audit Associate Director, you will need… • ACA or ACCA qualification, • Strong experience managing and reviewing audits for SME clients, typically with turnovers in the £10m–£50m range, • Proven ability to lead teams, manage client relationships and take ownership of a portfolio, • Experience using data analytics within audit engagements, • Strong interpersonal and communication skills, with the credibility to engage confidently with both clients and senior stakeholders Benefits:As an Audit Associate Director, you will get… • Hybrid working, with 3 days per week in the office, • Flexible working hours around core business hours, • Health insurance, • Season ticket loan, • Genuine opportunity to progress further within a supportive and ambitious leadership team If you are looking for a senior Audit opportunity with genuine scope to influence, lead and continue progressing within a respected Top 50 firm, apply now. Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.

Cook Manager based at Coppetts Wood Primary School - 27.5hpw Ideally live 5 miles from the school At HCL SAFEGUARDING IS OUR NUMBER ONE PRIORITY.The safety of children and young people is at the heart of everything we do. About us: At HCL, we're more than just a caterer. We proudly serve over 16 million meals a year, delivering outstanding dining experiences across schools and the commercial sector. As a Cook Manager, you won't just run a kitchen - you'll be hands on leading the team, shaping the culture and setting the standard for quality and service that your school will depend on every day. Let’s talk about the role of a Cook Manager: • Lead and manage the day-to-day kitchen operations, • Prepare, and deliver fresh, nutritious meals, • Oversee stock control, ordering, and budget management, • Ensure compliance with food safety, hygiene, and health & safety regulations, • Monitor food quality, presentation, and portion control, • Manage allergen awareness and cater for special dietary requirements, • Build positive relationships with staff, students, and the wider school community, • Maintain accurate records (e.g. HACCP, temperature checks, audits), • Inspiring and developing your team, creating an environment where people grow and thrive About the Ideal Cook Manager: • Committed to safeguarding children and young people, • Food Hygiene Level 2 certificate (required), • NVQ Level 2/3 is highly desirable, • Passionate about delivering fresh, nutritious meals, • An experienced leader who can motivate and develop a high-performing team, • Well-organised, with strong planning and time management skills, • Confident managing budgets, stock, and kitchen operations, • Knowledgeable in food safety, allergens, and school food standards, • Committed to maintaining high standards of hygiene and compliance, • Proactive, flexible, and able to work in a fast-paced environment, • Dedicated to providing an excellent dining experience every day Why join us? Joining Bonus: £1000! (T&Cs apply) Salary: £14.99 per hour (£18,137 per annum) Hours: 27.5 hours per week - No Weekends, No Late Nights Schedule: Term Time Only – Enjoy all School Holidays off Uniform provided Rewards: Spread the Word & Earn Up to £500 - Refer a Friend! (T&Cs apply) Succeed with us: Career progression opportunities Excusive discounts: via VIVUP for supermarkets, cinemas, retail, dining, hotels, and family activities Wellbeing matters: Support through EAP & Financial Support via Stream Safeguarding: Enhanced DBS Disclosure paid by HCL - No Cost to You If you're passionate, driven and ready to grow, we'd love to hear from you.Take the first step and apply online - your Cook Manager career with HCL starts here.

We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you’ll have the tools and support to take the next step – and the one after that. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: • Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers., • Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships., • Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements., • Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance., • Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications • A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable., • You must have a full manual UK driving licence, but we do make accommodations for applicants who don’t drive due to a disability., • No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?

Corporate Reception / Front of House Team Leader - 5* Corporate Hospitality - Mon-Fri - Central London - up to £35k-£45k (dependent on experience) + great benefits • Fantastic opportunities for the right individual, • 5* hospitality, luxury brand or real estate experience is desired, • Supervisory / Team Leader experience essential, • Central London location, • Monday to Friday role, • Stunning offices, • Genuine progression / long-term career opportunities, • c£35k-£45k (dependent on experience), • Immediate start available We have a fantastic opportunity for a driven and service led individual, with exceptional standards of customer service and experience as a Team Leader / Supervisor in a client-facing role, to join a world class, 5* corporate hospitality provider based in Central London. The Corporate Reception / Front of House / Client Services Team Leader will support the General Manager, ensuring a high standard of service is provided to clients at all times. Ideally, you will have worked in a 5 hospitality, luxury brand or real estate environment. Your professional, driven and client-focused nature, the ability to supervise, nurture and motivate a team and experience in an operational or 5 customer service based role, is what we’re looking for. What’s on offer? Genuine career progression, competitive salary, discretionary bonus, Employee Assistance Programme, team nights out, discounts with luxury brands across London, STL and more! Key responsibilities as the Corporate Reception / Front of House / Client Services Team Leader will include: • Assisting the General Manager in the day-to-day running of the 5* building, • Ensuring exceptional customer service is provided to all clients at all times, • Dealing with any client queries and attending client meetings if needed, • Inspiring, motivating and leading your Reception / Front of House team, • Taking a hands-on approach, undertaking team duties as needed, • Taking on Business Centre Manager responsibilities in their absence, • Maintaining the safety of the building and ensuring the facilities management of the building is maintained and continually updated, • Assisting in the recruitment of team members, • Conducting daily walk rounds to ensure every aspect of the building is to the highest standards, • Assisting the Finance Department as needed What we’re looking for: • Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world class levels of client service, • Experience in a 5* service, luxury retail/brand or real estate environment is desired, • Highly organised nature, • Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way, • Ability to build strong relationships at all levels of the business, • Demonstrable supportive and nurturing leadership qualities, • Proactive problem-solving skills and excellent attention to detail and accuracy, • Well presented, professional and motivated Interested? If this sounds like the role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ‘CP - 5* Corporate Hospitality Supervisor’

Chef Manager at Newman Catholic College - 40 Hours per week At HCL SAFEGUARDING IS OUR NUMBER ONE PRIORITY.The safety of children and young people is at the heart of everything we do. About us: At HCL, we're more than just a caterer. We proudly serve over 16 million meals a year, delivering outstanding dining experiences across schools and the commercial sector. As a Chef Manager, you will lead the preparation and service of fresh, nutritious meals, ensuring students and staff enjoy high-quality food and excellent service every day. Let’s talk about the role of a Chef Manager: • Lead and manage the day-to-day kitchen operations, • Prepare, and deliver fresh, nutritious meals, • Oversee stock control, ordering, and budget management, • Ensure compliance with food safety, hygiene, and health & safety regulations, • Monitor food quality, presentation, and portion control, • Manage allergen awareness and cater for special dietary requirements, • Build positive relationships with staff, students, and the wider school community, • Maintain accurate records (e.g. HACCP, temperature checks, audits), • Inspiring and developing your team, creating an environment where people grow and thrive About the Ideal Chef Manager: • Committed to safeguarding children and young people, • Food Hygiene Level 2 certificate (required), • NVQ Level 2/3 is highly desirable, • Passionate about delivering fresh, nutritious meals, • An experienced leader who can motivate and develop a high-performing team, • Well-organised, with strong planning and time management skills, • Confident managing budgets, stock, and kitchen operations, • Knowledgeable in food safety, allergens, and school food standards, • Committed to maintaining high standards of hygiene and compliance, • Proactive, flexible, and able to work in a fast-paced environment, • Dedicated to providing an excellent dining experience every day Why join us? Joining Bonus: £1000! (T&Cs apply) Salary: £17.55 per hour (£31,654 per annum) Hours: 40 hours per week - No Weekends, No Late Nights Schedule: Term Time Only – Enjoy all School Holidays off Uniform provided Rewards: Spread the Word & Earn Up to £500 - Refer a Friend! (T&Cs apply) Succeed with us: Career progression opportunities Excusive discounts: via VIVUP for supermarkets, cinemas, retail, dining, hotels, and family activities Wellbeing matters: Support through EAP & Financial Support via Stream Safeguarding: Enhanced DBS Disclosure paid by HCL - No Cost to You If you're passionate, driven and ready to grow, we'd love to hear from you. Take the first step and apply online - your Chef Manager career with HCL starts here.

Compliance Business Partner Job Market - Insurance Compliance Compliance Business Partner – About the role This role plays a key part in embedding compliance across the business, providing guidance and support to colleagues, and ensuring that the business operates in line with regulatory expectations. We are open to considering a senior candidate who could provide secondary support or step into a team leader capacity, helping to guide and develop the wider compliance team where needed. You willaAct as a trusted compliance advisor to business areas, providing guidance on regulatory requirements and internal policies. Support the design, implementation, and monitoring of compliance frameworks. Identify and escalate compliance risks and recommend practical solutions. Prepare reports for senior management and regulators as required. Provide guidance and mentoring to colleagues, acting as a secondary point of support or leadership within the compliance function. Compliance Business Partner – Key duties Act as initial point of contact for compliance support and advice (Business Partner) to provide clear, practical guidance on regulatory obligations, emerging risks and industry expectations. Provide required support to the Senior Compliance Manager and the wider Compliance Team to ensure effective delivery of compliance activities and priorities. Use strong influencing skills to challenge constructively and secure commitment to compliant, customer-focused outcomes. Support Conduct Risk mitigation through knowledge of departmental practices. Provide input and communicate compliance and customer outcomes performance results to Regional Managing Directors, Specialism Leads and management. Regulation Lead and deliver fair value and product reviews, assessing product performance customer outcomes and regulatory compliance. Conduct regular reviews of the Group Panels and Products Registers to ensure accuracy. Conduct compliance reviews, thematic assessments and deep dives to identify risks, control weaknesses and opportunities for improvement, Customer Journey and Documentation Conduct regular terms of business reviews, identifying inaccuracies, inconsistencies and required updates. Support the design, development and maintenance of customer journeys and associated documentation and processes. Lloyd’s Expertise (Desirable) Provide support and guidance on Lloyd’s processes and requirements where relevant. Compliance Policies & Procedures Maintain the company’s compliance policies and procedures to ensure ongoing adherence to regulatory obligations. Acquisition & Integration Support Support integration activities, working in conjunction with the Compliance M&A Team and Senior Compliance Manager. Compliance Business Partner - Key requirements Strong understanding of FCA compliance requirements across commercial and retail insurance business. Knowledge of ICOBS and SMCR regulations, with the ability to provide practical, commercially focused advice. Familiarity with insurance broking operations, including both traditional and non-traditional lines. Experience in a broking or operational role within the UK insurance market. CII, ICA, or equivalent professional qualification. Knowledge of Lloyd’s London Market processes and regulations. Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI), • Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there’s more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. Role Responsibilities: Key Responsibilities • Lead the planning and execution of age-appropriate activities and curriculum in your room., • Create a safe, stimulating, and inclusive learning environment for children., • Foster a high-performing team through supportive leadership and collaboration., • Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents., • Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children., • Ensure health and safety standards are met, maintaining a clean and secure environment. Required Qualifications: Ideal Candidate: • Level 3 qualification or above in early years education., • Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner., • Strong leadership, organisational, and communication skills., • Passionate about fostering children’s development and creating positive relationships with families. Make a positive impact on young learners—apply now!

Aftersales Manager Basic Salary up to £55,000 DOE | OTE up to £75,000 + Company Car | 25 Days Annual Leave + Bank Holidays (increasing with service) | Pension & Life Assurance | Exclusive Retail, Lifestyle and Vehicle Discounts Full-time | 45 hours per week, including Saturday mornings on a rota basis Lead Excellence. Drive Performance. Shape the Customer Experience. An exciting opportunity has arisen for an accomplished and ambitious Aftersales Manager to lead a high-performing aftersales operation within a progressive and customer-focused automotive business. This is a pivotal leadership role for a motivated professional who is passionate about delivering exceptional customer experiences, developing successful teams, and driving commercial performance. You'll play a key role in shaping the future success of the business while leading a dynamic and talented team. The Opportunity As Aftersales Manager, you will take full responsibility for the operational and financial performance of the Service Department, ensuring outstanding levels of customer satisfaction while maximising efficiency, productivity, and profitability. Working closely with senior leadership and support teams, you will lead, motivate, and develop a diverse team of Technicians, Service Advisors, Parts professionals, and departmental support staff, creating a culture of excellence, accountability, and continuous improvement. Key Responsibilities • Lead the day-to-day operation of the Service Department, ensuring exceptional service delivery and operational efficiency., • Drive workshop productivity, utilisation, and departmental profitability through effective performance management., • Inspire, coach, and develop your team to achieve individual and collective success., • Deliver outstanding customer experiences while maintaining the highest standards of quality and professionalism., • Monitor and manage departmental financial performance, budgets, and key performance indicators., • Ensure full compliance with manufacturer requirements, company policies, and industry regulations., • Foster a positive, inclusive, and high-performing working environment that encourages engagement and professional growth.About You We are looking for a confident and results-driven leader with a proven track record in automotive aftersales management. You will bring: • Previous experience as an Aftersales Manager, Service Manager, or in a senior aftersales leadership position., • Strong operational expertise within a busy automotive service environment., • Demonstrated success in leading and developing large, multi-disciplinary teams., • Excellent commercial awareness with the ability to drive profitability and performance., • Exceptional customer service focus and relationship-building skills., • Strong analytical, organisational, and problem-solving abilities., • A commitment to maintaining the highest standards of compliance, quality, and customer satisfaction., • A leadership style that inspires others, drives accountability, and creates a positive workplace culture.Why Join Us? This is more than just a management role-it's an opportunity to make a lasting impact within a successful automotive business that values leadership, innovation, and customer excellence with a World Leading Brand! In return, you'll enjoy a rewarding career, ongoing professional development, excellent benefits, and the opportunity to lead a talented team in a business committed to continuous improvement and long-term success. If you're ready to take the next step in your leadership career and drive outstanding results within a fast-paced automotive environment, we'd love to hear from you.

Step into a leadership role as General Manager, working with a premium beauty brand in the heart of Kensington, London. The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands-on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Key responsibilities include: • Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels, • Setting and achieving ambitious sales, margin and profitability targets, • Using data, market insight and performance metrics to guide strong commercial decisions, • Ensuring exceptional client experience and clinical excellence within the clinic and retail environment, • Driving utilisation, productivity and operational efficiency across the business, • Maintaining compliance with UK regulations and industry best practice, • Overseeing ecommerce performance including conversion, average order value, retention and fulfilment, • Managing digital marketing, user experience, stock flow and operational execution online, • Leading B2B distribution including supply chain, stock planning, logistics and partner relationships, • Improving forecasting, inventory management and delivery performance, • Creating a seamless brand and customer journey across all channels, • Taking full P&L ownership including budgeting, forecasting and financial modelling, • Driving margin optimisation, cost control and overall performance improvement, • Delivering clear reporting and insights to the Board, • Building, inspiring and developing a high performing management team, • Creating a culture of accountability, clarity and excellence, • Leading recruitment, retention and ongoing talent development, • Protecting and elevating the brand while championing exceptional customer experience Sound like you? You’re a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you’re a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals.

Head of Food Central London | Circa £100,000 I'm partnering with one of the most exciting food brands in London to find their first true Head of Food. Chef Driven QSR This is an opportunity to take a brand with a strong product, loyal following and ambitious growth plans and help define what the next chapter looks like. The business has built an incredible reputation around quality, freshness and customer experience. They're now at the point where they need a senior food leader to zoom out, set the strategy and build the structure that will support future growth. They're looking for someone who can sit comfortably between creativity and execution. Someone who gets excited by product innovation but also understands the operational reality of rolling great food out across multiple locations. Why this role is interesting The foundations are already there. There's a talented food team in place, a clear brand identity and a leadership team that's invested in food as one of the key drivers of the business. The opportunity is to bring greater long-term thinking, improve planning around menu development and launches, and create a world-class food function that can support the next phase of expansion. You'll have genuine influence across the business and a seat at the table when it comes to shaping where the brand goes next. What you'll be responsible for • Defining the food strategy and innovation roadmap, • Leading menu development and seasonal launches, • Building more structure and rigour around the NPD process, • Driving food quality and consistency across the estate, • Leading and developing the existing food team, • Working closely with Operations, Marketing and Supply Chain, • Identifying future growth opportunities across food categories and dayparts, • Ensuring innovation translates successfully into operational execution What they're looking for This role would suit someone who has led food innovation, food strategy or product development within a recognised restaurant, hospitality, food retail or consumer food brand. They want someone with experience delivering meaningful product launches at scale. Just as importantly, they're looking for somebody who can bring leadership, commercial thinking and operational credibility. The successful candidate will be naturally curious, highly collaborative and passionate about building great food businesses. What's ahead The next 12 months include: • A significant breakfast launch, • New product development projects, • New site openings, • Further evolution of the menu, • Continued focus on quality and value, • Building stronger launch and planning processes across the business The details Central London based 4 days per week in the office Circa £100,000 basic salary plus benefits For the right person, this is a chance to leave a genuine mark on one of the most exciting growth brands in the market.

Production Manager (Kitchen Operations, Quality & Compliance) Location: London Salary: £45k-£60k DoE + Bonus and Benefits We are partnering with an exciting and rapidly growing food manufacturing business to appoint a Production Manager to lead their kitchen operations, food safety, quality, and compliance functions. This is a unique opportunity to join a business at a pivotal stage of its growth journey. Having established a strong customer base and ambitious expansion plans, the organisation is now investing heavily in its operational infrastructure as it prepares for significant future growth, including expansion into retail channels. Reporting into the senior leadership team, you'll play a key role in building scalable production processes, developing high-performing teams, and ensuring the operation remains audit-ready as volumes increase. The Role You'll take ownership of the day-to-day running of the production operation, ensuring products are manufactured safely, efficiently, and to the highest quality standards. Key responsibilities include: • Leading and developing production and kitchen teams., • Managing production planning, labour scheduling, and operational performance., • Driving continuous improvement initiatives to improve efficiency and scalability., • Maintaining HACCP, GMP, food safety, quality, and compliance systems., • Leading audit preparation, inspections, and accreditation projects including SALSA and BRC., • Managing health & safety standards, equipment maintenance, and site compliance., • Partnering with cross-functional teams to support operational growth and product innovation. About You We're looking for an experienced operational leader from a food manufacturing, food production, or large-scale commercial kitchen environment. You'll bring: • Experience as a Production Manager, Operations Manager, Kitchen Manager, Technical Manager, or similar., • Strong knowledge of HACCP, GMP, food safety, and quality systems., • Experience preparing for audits and inspections., • Proven people management and team development experience., • Strong organisational, analytical, and problem-solving skills. Experience with SALSA, BRC, chilled food manufacturing, IOSH/NEBOSH, or Level 4 Food Safety qualifications would be highly advantageous. Why Apply? This role offers the opportunity to make a genuine impact within a scaling food business where operational excellence is central to future success. You'll have the autonomy to shape processes, influence strategy, build capability, and help prepare the business for its next phase of growth. If you're looking for a role where you can combine operational leadership, food safety, quality, and continuous improvement whilst helping a business scale, we'd be keen to speak with you.

Head Chef | Premium Corporate Dining | International Cuisine & Street Food Central London | Contract Catering £55,000 per annum + £10,000 Annual Bonus | Paid Overtime Monday to Friday | 7:00am – 3:30pm | 40 hours per week A leading contract catering provider is seeking an experienced and passionate Head Chef to lead a high-performing kitchen within a premium corporate environment in Central London. This is a fantastic opportunity for a creative and hands-on culinary leader to oversee a busy, food-led operation catering for up to 1,500 covers per day, delivering vibrant international cuisine, modern street food concepts, and high-quality staff dining within a fast-paced corporate setting. The business is known for delivering fresh, innovative food offers that go far beyond the standard corporate dining experience, with a strong focus on creativity, presentation, global flavours, and customer engagement. The Role As Head Chef, you will take full ownership of a large-scale kitchen operation, leading and developing a sizeable brigade while driving standards, innovation, and consistency across the retail food offer. This role would suit a chef who genuinely loves food, keeps up with modern trends, and enjoys bringing exciting concepts and fresh ideas into a high-volume environment. You'll be expected to lead from the front, inspire your team, and create a kitchen culture built around quality, energy, and development. Key Responsibilities • Leading, motivating, and developing a large kitchen brigade, • Creating and delivering innovative seasonal menus inspired by international cuisine and street food trends, • Driving creativity and engagement across the retail food offer, • Managing high-volume service catering for up to 1,500 covers per day, • Maintaining exceptional food quality, presentation, and consistency, • Managing labour, stock control, GP, and kitchen budgets, • Ensuring all food safety, hygiene, and allergen standards are maintained, • Working closely with senior management and clients to continually evolve the food offer, • Creating a positive, motivated, and high-performing kitchen environment What We're Looking For • Proven experience as a Head Chef or Senior Sous Chef within contract catering, premium B&I, hotels, or quality fresh food environments, • Strong knowledge of international cuisines, modern food trends, and street food concepts, • Experience managing medium-to-large kitchen teams in high-volume operations, • A genuinely passionate and creative chef with strong attention to detail, • Excellent leadership and people management skills, • Strong organisational and commercial awareness, • Calm and hands-on approach within fast-paced service environments, • Strong understanding of food safety and compliance standards What's On Offer • Salary of £55,000 per annum, • £10,000 annual performance bonus, • Paid overtime, • Monday to Friday working pattern, • Excellent work-life balance, • Daytime hours only, • Opportunity to lead a large, food-focused operation, • Strong progression opportunities within a leading contract caterer, • Supportive and people-focused culture, • Creative freedom to bring fresh ideas and concepts to the business This is an exciting opportunity for a passionate and ambitious Head Chef to join a forward-thinking contract catering business where food quality, creativity, and team culture are genuinely valued.

You're not unhappy. You're undervalued. The best operators we meet aren't desperate to leave. They're comfortable. They're delivering. They're respected. But quietly, they know the ceiling above them is solid, the work has become repeatable, and the next twelve months look a lot like the last twelve. If you read that and felt something, keep reading. This is the role that ends that feeling. WHO WE ARE One Avenue Group operates some of London's most premium workspaces. We design, build and run beautiful, hospitality-led buildings where the UK's most discerning companies choose to work. Our standards are uncompromising. Our brand is built on detail. We're growing fast, and we're hiring the person who will run the engine room of that growth. THE OPPORTUNITY Lead a cluster. Own the P&L. Mobilise new buildings. Be mentored by the Operations Director, on a named, tracked path to that seat yourself within 24 months. £70,000 base plus a company bonus of 25–50%. This is not a maintenance brief. It's a building brief. We're not looking for someone to keep the lights on. We're looking for someone who is ready to step up, and who has been ready for a while. WHY THIS ROLE IS DIFFERENT ▸ A named promotion path. Operations Manager to Operations Director within 24 months. Written down. Tracked. Real. ▸ Mentorship from the top. Regular one-to-ones with the Operations Director. Exposure to the CEO. You will be known. ▸ Real commercial ownership. Full P&L across a cluster of centres. The numbers are yours to move. ▸ Skin in the game. £70,000 base plus a company bonus of 25–50%. Commitment, properly rewarded. ▸ The keys to new buildings. Lead new centre mobilisations end-to-end: fit-out, snagging, launch, handover. ▸ Standards to be proud of. We don't do mediocrity. Our clients are world-class. So is the product. KEY RESPONSIBILITIES Broad. Commercial. Hands-on. ▸ Run multi-site operations across a cluster of premium centres ▸ Lead, develop and hold to account multiple Business Managers ▸ Full P&L, revenue and budget responsibility across the cluster ▸ Project-manage new centre openings, fit-out to handover ▸ Drive consistency of brand and service across every site ▸ Own escalated and complex client relationships ▸ Negotiate regional supplier, contractor and procurement deals ▸ Conduct cross-site audits: standards, H&S, fire, risk ▸ Manage capex, refurbishment and reconfiguration projects ▸ Roll out new systems and processes across all centres ▸ Drive commercial performance: pricing, yield, upsell ▸ Deputise for the Operations Director when required WHO THRIVES HERE ▸ Inspirational leader of dispersed multi-site teams ▸ Confident communicator at every level ▸ Client-centric to the core ▸ Commercially and financially fluent ▸ Strategic and analytical thinker ▸ Strong project manager: on time, on budget ▸ Highly organised, a ruthless prioritiser ▸ Relationship builder and negotiator ▸ Calm under pressure, leads through change ▸ Continuous-improvement obsessed ▸ Mobile and flexible across sites ▸ Decisive problem-solver WHAT YOU WILL BRING The non-negotiables. Beyond this, we hire on judgement, taste and character. ▸ Degree-educated, or an equivalent demonstrable career track ▸ 5–10 years operational experience, including multi-site management ▸ Proven track record managing teams of 10+ ▸ Previous P&L, revenue and budget responsibility ▸ Background welcomed: serviced offices, premium real estate, hospitality, luxury retail, members' clubs ▸ Full right to work in the UK THE PACKAGE ▸ £70,000 per annum base ▸ 25–50% company bonus ▸ Structured multi-week onboarding ▸ Direct mentorship from the Operations Director ▸ Cross-portfolio exposure with Sales ▸ Involvement in new centre openings ▸ A named path to Operations Director HOW SUCCESS LOOKS ▸ Bi-weekly coaching cadence with the Operations Director ▸ Mock client viewings assessed by the Sales team ▸ Cross-site audits evidencing a centre of excellence ▸ SMART targets on client retention and events ▸ Cluster-level P&L performance against plan ▸ Successful mobilisation of new buildings WHO YOU'LL WORK WITH Three Board Directors. One standard. The people who built this business, and the people you'll be mentored by. Indre Vasiliauskaite, Operations Director (Board Director). Indre owns the operational standard the Group is known for. She runs the portfolio and is the architect of how a One Avenue building should feel from the moment a client walks in. She's the person you'll report to, learn from, and the seat you're being mentored to take. Richard Matthews, Commercial Director (Board Director). Richard joined in 2019 as Revenue Manager. Today he sits on the Board as Commercial Director, owning licence agreements, pricing, and our 500-strong broker network. He's living proof that the career path we promise here is the career path we build. Yours could be the next. Gurmeet Josen, Financial Controller (Board Director). Gurmeet leads the controllership of a £30m business and the Group's AI integration agenda. You'll work alongside Gurmeet on commercial reviews, capex sign-off and the operational data that informs every decision. Finance here is built to support Operations, not police it. ONE MORE THING We are not collecting CVs. We are hiring one person. If you've read this far, the brief has landed. Tell us, in your own words, why this role is yours. One Avenue Group - London's most considered workspaces

London HQ + UK Travel | £55,000–£60,000 We’re partnering with a rapidly scaling K-beauty retail brand to appoint an Operations Manager as the business enters its next phase of UK expansion. Already operating a growing multi-site retail estate alongside ecommerce and wholesale partnerships with major UK retailers, the business is building serious momentum within the beauty space. This hire is a key operational leadership appointment, created to strengthen retail infrastructure, commercial performance, and scalability across the estate. The opportunity would suit a high-performing Area Manager, Cluster Manager, or multi-site retail leader ready to step into a broader operational role with clear progression toward Head of Operations. The Opportunity You’ll take ownership of retail operations across a growing UK store portfolio, helping build the structure, commercial discipline, and operational consistency required for rapid scale. The business is entrepreneurial, collaborative, fast-moving, and highly hands-on, looking for someone who can drive execution while coaching and developing store teams along the way. This is not a highly corporate environment. The ideal person will combine strong operational rigour with emotional intelligence, adaptability, and a sleeves-rolled-up leadership style. Key Responsibilities • Lead day-to-day retail operations across multiple UK locations, • Support and develop Store Managers, • Improve operational consistency, standards, and accountability, • Drive commercial performance including:, • Sales, • Labour management, • Productivity, • Conversion, • Margin awareness, • Introduce scalable retail processes and KPI disciplines, • Support new store openings and expansion projects, • Partner cross-functionally with marketing, product, logistics, and leadership teams, • Spend regular time in stores across London and regional locations What They’re Looking For You’ll likely come from: • Beauty, • Cosmetics, • Lifestyle retail, • Premium retail, • Challenger consumer brands, • Fast-growth multi-site environments Experience in K-beauty is welcome but not essential. The business is especially interested in candidates who: • Have strong multi-site operational experience, • Understand commercial retail management, • Can scale systems and infrastructure, • Are hands-on and execution-focused, • Thrive in founder-led, high-growth environments, • Lead with calm authority rather than ego Why Join? • Clear progression path toward Head of Operations, • Opportunity to shape operational infrastructure during rapid expansion, • Exposure across retail, ecommerce, and wholesale operations, • High-growth category with strong market momentum, • Entrepreneurial leadership team with genuine appetite for change, • Significant visibility and impact from day one Expansion Plans The business is entering an aggressive growth phase, with several new store openings planned across the UK over the next 12–18 months. This is a rare opportunity to join early enough to genuinely influence how the operation scales. If you’re currently operating at Area Manager, Cluster Manager, Regional Manager, or multi-site retail leadership level and are looking for a broader operational remit in a fast-growth beauty environment, we’d love to hear from you.

Job Title: Group Head of Supply Chain (Inventory Transformation) – 12-Month Interim Location: London 1 day p/w (with occasional travel to NL and Midlands) Contract Length: 12-Month FTC / Interim Salary: Competitive (Part-time / Fractional Work Available) The Opportunity We're currently partnering with an incredible, fast-growing international e-commerce brand in their search for a Group Head of Supply Chain (Transformation) for a critical 12-month interim mandate. This is a pure-play Inventory Optimization, Demand Planning, and Team Integration role. ⚠️ Note: If your background is strictly in warehouse layout, 3PL contracts, or physical logistics footprint optimization, this won’t be the right fit. They are explicitly looking for a data-led demand planning and replenishment specialist. The Brief: This is a high-visibility, high-impact role reporting straight to the COO. They aren't looking for a caretaker; they need a transformation expert to deliver on four core pillars: • Drive a 30% Inventory Reduction: You will be tasked with aggressively optimizing stock value across a complex retail matrix (short-shelf-life items) while maintaining flawless product availability. Note: 80% of this value sits in the UK., • Untangle the Tech (Slim4): The UK team implemented Slim4 nine months ago. You will bring immediate best-practice expertise to upscale how the team utilizes the tool for algorithmic forecasting., • Unify an International Team: You will bring the UK and Netherlands supply chain teams together into a single, cohesive Group function, aligning their processes and governance., • Build a Legacy: Your goal is to coach and develop the existing team leads so that by month 12, the unit is entirely self-sufficient, and you can seamlessly hand over the reins to a permanent successor you've helped groom or identify. About You: • The Interim Track Record: You are an established interim leader who has successfully delivered massive inventory/working capital reductions within a tight 12-month window., • The Sector Match: Deep experience in E-commerce, D2C, Retail, or FMCG managing fast-moving replenishment goods., • The Leadership Style: You are a collaborative coach, not just an analyst. You know how to build cross-functional alignment (specifically working closely with the UK GM, Buying, and Commercial teams) and manage change across different geographic cultures (UK & NL). How to Apply: If you are an interim supply chain specialist who loves a complex, high-reward challenge, please apply directly with your CV, or send me a message here on LinkedIn to set up a confidential discussion.

International Head of Compliance Counsel - Leading FTSE 100 Organisation, London The Opportunity Graff Search is delighted to partner with this International Retail & Consumer Organisation (non Financial Services) in London to search for a seasoned Head of Compliance Counsel / Lawyer. This is a permanent appointment, based in their London operation, reporting to the Global Chief Compliance Counsel (CCO) & Data Privacy Officer (DPO) for the firm. This is a hands on, strategic role, but also hold managerial responsibility for a small team of Compliance professionals based in the UK and Europe. This is a business facing role where you'll be expected to work closely with senior stakeholders within the business, some of which are overseas and influence / shape the functions culture of integrity. Act as a trusted advisor across all areas of the organisation and drive a broad range of compliance behaviour on controls, risk and compliance / governance matters. Inform relevant stakeholders as to the impact of new regulations related to Compliance and implement / influence change to achieve successful outcomes and high standards. The firm offer a hybrid working model of 2 to 3 days in their central London office and suit a business facing Compliance / Regulatory Lawyer / Leader looking for a broad, hands on Compliance role. Experience of Management is a nice to have, but not essential, as this is something that can be supported throughout your employment with the firm. About You Demonstrable experience in Compliance and Ethics, Governance, Risk Management, Investigations and Controls affecting a leading Retail / Consumer UK-based organisation. Legally Qualified in the UK or EU or similar. Good working knowledge of Compliance and international regulatory frameworks Proven background in influencing and communicating effectively at all levels, including executive and board. Strong analytical skills and attention to detail with personal integrity. Experience of building and maintaining relationships with stakeholders at all levels. Experience of working across multiple jurisdictions / countries / geographies / cultures. Demonstrable experience of cutting through ambiguity and complexity and drive regulatory change across a fast-paced international organisation. For further information, please contact Stuart Vines at Graff Search on: stuart@graffsearch.co.uk or use the Apply option.

HEAD ROASTER | Old Spike Roastery CIC | £40,000 - £45,000 per annum based on experience Old Spike Roastery is a specialty coffee social enterprise based in South London. Every bag we sell funds meaningful employment and support for people experiencing homelessness. We roast and ship exceptional coffee every week to wholesale cafe accounts, offices, restaurants, and direct-to-consumer customers across the UK. We're looking for a Head Roaster to lead the quality and coffee side of our roastery as we continue to grow. The Role This is a senior, hands-on role responsible for everything that goes into the cup, from sourcing and selecting green coffee through to roasting, quality control, and blend development. You'll lead a small roasting team, manage our roasting schedule, and be the person who sets and maintains the quality standard across everything we roast. We're currently roasting high volumes per week across wholesale, retail, and e-commerce, and that volume is continuing to grow. We need someone who is comfortable operating at that scale without compromising on quality, and someone who understands that specialty quality and volume aren't mutually exclusive. You must understand customer needs and preferences within the scope of specialty, and the importance of meeting those requirements. You'll work closely with our Roastery Operations Manager, who handles the commercial and logistics side of the site, and with senior management on sourcing strategy, budgets, and new product development. What You'll Be Doing • Roasting / Profiling: leading all production roasting on our Giesen W30A, creating and maintaining and adapting roast profiles, ensuring consistency and quality across every batch, • Green coffee sourcing and management: building and maintaining relationships with importers and traders, cupping and evaluating samples, selecting coffees that align with our quality and sustainability standards and commercial needs. Keeping a close eye on the green coffee market and seasonality, understanding buying cycles, contract dynamics, incoterms, and tying sourcing decisions into our commercial strategy and margin targets. Ensuring orders are placed on time and based on stock levels / forecasts., • Forecasting: building a sourcing schedule for all the Old Spike line based on future harvest and arrivals from different origins. Knowing the harvest calendar for the different countries anticipating the request of PSS., • Quality control: leading the QC process including cupping, roast analysis, and roast logs; setting the benchmark for Old Spike Standards and making sure the team holds it and understands it., • Blend development: creating and refining our core blends and seasonal offerings ahead of time, working with the commercial team to ensure the range meets customer demand and margin targets. Developing new blends for specific customers according to their needs and working hand in hand with the wholesale department on budgets, volumes and forecasting., • Budget and margin: managing the green coffee budget, understanding and tracking added costs, and calculating margin across our product range to support commercial decision-making, • Production planning: building and managing the weekly roasting schedule in line with order volumes, stock levels, and fulfilment deadlines, • Team leadership: line managing the Production Roaster and any supporting roasting assistants; setting standards, running check-ins, and developing the team's skills and coffee knowledge, • Equipment: owning the maintenance and care of the Giesen W30A and all roastery equipment, including cleaning schedules and liaison with technical service when needed, • Coffee training: leading internal coffee education for the wider team, including baristas across our cafe sites, and supporting our social impact training programme where relevant, • Marketing support: source traceability and marketing material from importers for new releases, and review all published coffee content for accuracy and brand alignment, • Client-facing and business development: attending client cuppings and tastings to support our sales and account management team, helping showcase our coffees and build relationships with existing and prospective wholesale customers, • Industry representation: representing Old Spike at industry events, exhibitions, and competitions, building our reputation within the specialty coffee community and staying connected to what's happening in the wider market About You You have significant experience as a Head or Senior Roaster in a specialty coffee environment, ideally at volumes of above 1,000 KG+ per week. You understand the craft and the science. • Confident sourcing green coffee: you've worked directly with importers, cupped extensively, and made buying decisions based on quality, availability, and cost. You have a keen interest in and working understanding of the coffee market, including harvest cycles, pricing trends, and how they affect planning and commercials., • Knowledgeable about sustainability concepts and standards and committed to look for and work with coffees with demonstrable impact in origin communities., • Strong on numbers: you're comfortable managing a budget, costs beyond the green price per kilo, and understanding how sourcing decisions affect margin, • A calm, positive and capable team leader: you set clear expectations, lead by example on the roaster, and bring people with you on the journey, • Organised and production-minded: you can plan a roasting schedule that keeps up with demand and adapts to last minute changes or special requests., • A clear communicator: you can talk coffee with importers, explain flavour to customers, and give honest, measured feedback to your team, • Comfortable in a client-facing environment: you're confident leading cuppings, presenting coffees to wholesale customers, and representing the brand at events, • Passionate about quality but pragmatic about scale: you care deeply about what's in the cup and you understand the operational realities of producing it at volume, • Experience with Cropster or similar software is a strong advantage, • Experience with Giesen roasters is a plus but not essential, • Food safety knowledge (HACCP Level 3 or similar) is desirable, • Q Grading or SCA qualifications are a plus, • Motivated by working somewhere that stands for something — our mission matters and we want someone who connects with it Benefits • Access to industry events and coffee exhibitions, • An additional holiday day for every year you stay with us, • Staff rewards app with benefits across restaurants, retail stores, gyms and more, • Free coffee on and off shift, 50% staff discount on all other products, • NEST Pension scheme, • Flexible working hours Old Spike Roastery is a London living wage employer and an equal opportunities employer. We welcome applications from people with lived experience of homelessness or the criminal justice system. We are ideally looking for someone to start mid-late July, but will also consider candidates who can start in August. Please apply via the link or email jade@oldspikeroastery.com including a cover letter, to submit your application.

Head of Digital Retail Marketing Agency 📍 Location: London (Hybrid – 2 days per week in office) 💷 Salary: Up to £80,000 per annum 🕒 Contract: Full-Time, Permanent About Us We are a leading digital marketing agency specialising in retail and ecommerce. Working with ambitious consumer brands, we deliver integrated digital strategies that drive customer acquisition, revenue growth and long-term brand success. Our services span SEO, Paid Media, CRM, Content, Analytics, Social Media and Conversion Optimisation, helping clients compete and thrive in an increasingly digital marketplace. As part of our continued growth, we're looking for an experienced Head of Digital to lead our digital team, shape strategic direction and play a key role in the next phase of agency growth. The Opportunity This is a senior leadership role for an experienced digital marketer with strong agency credentials and a passion for delivering exceptional results. You will oversee digital strategy across a portfolio of retail and ecommerce clients, lead a multidisciplinary team, and work alongside the senior leadership team to drive both client success and agency growth. The successful candidate will combine commercial acumen, strategic thinking and leadership skills with a deep understanding of the digital marketing landscape. Key Responsibilities Strategic Leadership • Define and lead the agency's digital marketing vision and strategy., • Ensure best-in-class delivery across SEO, Paid Media, CRM, Content and Analytics., • Identify emerging opportunities, technologies and trends that enhance client performance., • Drive innovation, automation and AI adoption across the agency. Client Leadership • Act as senior strategic lead for key client accounts., • Build and maintain strong relationships with senior client stakeholders., • Lead strategic planning sessions, performance reviews and growth discussions., • Ensure client objectives are translated into measurable digital outcomes. Team Management & Development • Lead, mentor and develop a team of digital specialists., • Create a high-performance culture focused on accountability and continuous improvement., • Support recruitment, onboarding and professional development., • Establish clear objectives and progression pathways for team members. Commercial Growth • Support agency growth through client retention, upselling and new business activity., • Contribute to proposals, pitches and strategic presentations., • Monitor profitability and resource allocation across client accounts., • Work closely with the leadership team to achieve revenue targets. Performance & Analytics • Oversee reporting frameworks and measurement strategies., • Ensure all recommendations are driven by data and commercial insight., • Monitor channel performance and identify opportunities for optimisation., • Champion a culture of testing, learning and continuous improvement. Skills & Experience Essential ✔ 8+ years' experience in digital marketing, including agency experience ✔ Proven experience leading high-performing digital teams ✔ Strong understanding of: • SEO, • Paid Search, • Paid Social, • CRM & Email Marketing, • Analytics & Attribution, • Conversion Rate Optimisation ✔ Experience managing senior client relationships ✔ Strong commercial awareness and strategic planning skills ✔ Excellent communication and presentation abilities Desirable ➕ Experience working with retail, ecommerce or consumer brands ➕ Knowledge of Shopify, Magento or other ecommerce platforms ➕ Experience implementing AI and automation within marketing teams ➕ Previous responsibility for departmental budgets or P&L What You'll Bring You'll be: • A confident leader who inspires teams and clients alike., • Commercially minded with a strong focus on growth and results., • Passionate about digital innovation and emerging technologies., • Comfortable operating at both strategic and operational levels., • An excellent communicator who can simplify complex digital concepts for clients and stakeholders. What We Offer ✨ Salary up to £80,000 ✨ Hybrid working – 2 days per week in our London office ✨ Performance-related bonus ✨ Private healthcare ✨ Company pension scheme ✨ Professional development and training budget ✨ Flexible working arrangements ✨ Clear progression opportunities ✨ A collaborative, ambitious and supportive agency culture

Corporate Real Estate Lawyer, Associate, London Greenway Search are delighted to be working with a leading International Law Firm, based in London. This leading progressive global law firm has built a reputation over more than two centuries for delivering exceptional standards of service and commercial insight. The firm acts as a trusted adviser to some of the world’s most prominent corporates, financial institutions, and governments across all areas of commercial law. With offices across Europe, the Middle East, Asia, and Australia, the firm offers the reach, resources, and career opportunities of a truly integrated international network. Its culture is underpinned by core values of excellence, collaboration, and innovation—qualities that define both how the firm serves its clients and how it develops its people. A progressive mindset drives the firm’s approach to problem-solving. It embraces fresh perspectives, exploring new ways to deliver value to clients and shape the future of legal services. The firm’s forward-thinking strategy is reflected in its industry-leading initiatives that combine traditional legal expertise with cutting-edge solutions and consulting services. The Real Estate Team The firm’s Real Estate practice is recognised as a market leader, advising on many of the most high-profile and complex property transactions in the UK and internationally. The London team consistently ranks at the top of major legal directories for its expertise and client service. The team’s work spans the full spectrum of real estate matters, including: • Major office, retail, and leisure developments, • Residential and mixed-use regeneration schemes, • Hotels and industrial portfolios, • Large-scale investment, development, and asset management transactions, • Clients include institutional investors, developers, funds, corporates, and public sector bodies, offering exposure to a diverse and dynamic range of mandates. The Opportunity The firm is seeking a Real Estate Associate (2–5 PQE) to join its highly regarded London team. This is an outstanding opportunity to work alongside leading practitioners on landmark transactions and to build your expertise within a top-tier, collaborative environment. Key Responsibilities Transactional Work: • Advise on acquisitions, disposals, development projects, lettings, and asset management matters., • Draft, review, and negotiate key real estate documents, including sale and purchase agreements, leases, development agreements, and related contracts., • Manage your own matters with appropriate supervision, ensuring efficient progress and excellent client service. Client Engagement: • Act as a day-to-day point of contact for clients, delivering clear, commercially focused advice., • Develop a strong understanding of clients’ business objectives and tailor advice to meet their strategic needs., • Contribute to business development initiatives, including client pitches, presentations, and relationship-building activities. Teamwork and Development: • Work closely with partners, senior associates, and other team members on complex transactions., • Support and mentor junior colleagues, sharing knowledge and fostering a culture of collaboration., • Participate in training, knowledge-sharing, and firmwide initiatives to support professional growth. Quality and Risk Management: • Maintain the highest standards of technical accuracy and attention to detail., • Adhere to the firm’s rigorous quality and risk management protocols., • Identify potential issues proactively and escalate them appropriately. Skills and Experience: • Qualified solicitor (England & Wales) with 2–5 years’ post-qualification experience in real estate law, ideally gained at a leading law firm., • Strong experience in investment, development, and asset management transactions., • Excellent drafting, negotiation, and analytical skills., • Commercially astute, with a sound understanding of market trends and sector drivers., • Organised, proactive, and able to manage multiple priorities in a fast-paced environment., • A collaborative team player with a client-focused approach and a commitment to excellence., • Enthusiastic about professional growth and contributing to a high-performing, innovative practice. To apply or to confidentially discuss this position further, please contact Rupert@greenwaysearch.com or via phone: 07944 999 465 * All Conversations are treated in the strictest of confidence*

Within the International Operating Model, the Atlanta-based restaurant design “Hub” defines Chick-fil-A's global design standards, guidelines and operational principles, then partners with each in-country “Division” on local application and execution. In partnership with the Design Hub, this role will lead in-country division design partners and vendors in support of the development pipeline. Job Responsibilities & Activities in support of the Restaurant Development pipeline: • Provide design expertise for all Chick-fil-A location types including standalone drive-thru, high street and mall locations, • Ensure production of design deliverables produced by design partners including regional specifications adapted from the domestic performance standards, • Partner with Hub Design Leads and kitchen design team on back of house operational layouts, seating & décor plans, overall brand standards and design principles, • Clarify expectations for local Principal Designer and Design partners for restaurant design deliverable workflows and design guidelines, • Participate in evaluation of regional design partners’ capabilities, • Develop QA/QC process to drive accuracy of design deliverables and data points provided by design partners, • Provide feedback loops back to Hub for key restaurant design metrics, • Stay up to date with domestic US details, operational standards and design principles, • Assist in development of new design adaptations as applicable, • Provide regular updates, training, and evaluation of consultant design partners, • Effective coordination with domestic US stakeholders and key operational requirements, • Direct and train design partners on Chick-fil-A design requirements, • Stay up to date on industry standards as well as advanced workflows and technologies that will provide Chick-fil-A with a competitive advantage, • Partner with the Hub Program Lead to manage the relationship & performance reviews of regional design partners, • Partner with programme lead on procurement of materials and suppliers Preferred knowledge, capabilities and mindset: • Brand and restaurant design excellence with a preference for retail rollout, • Effective interpersonal skills. Cultural and emotional intelligence to engage with various personalities, • A hands on leader comfortable with personal accountability to become a reliable, trusted partner, • Embrace change, while identifying opportunities to provide clear, informed direction, • Curious and able to thrive in a collaborative, continuous-improvement environment where the focus is on what is right for the business, not who is right, • Process oriented with the ability (and patience) to effectively train teams of various skill levels and understanding, • Strong ability to work independently with wide latitude for unreviewed action & autonomous decision making, • Champion the Chick-fil-A brand standards, principles and processes, • Strong communication skills for distilling and sharing information (written and verbal), • A working understanding of Virtual Design and Construction (VDC) principles is preferred, • Experience in leading architectural design processes, • Proven ability for coordination with multiple disciplines (Mechanical, Plumbing, Electrical, Structural, Kitchen, Fire) with an understanding of constructability, • Functional familiarity with key Autodesk design delivery products: Revit, BIM360, AutoDesk Construction Cloud, as well as complimentary products such as Bluebeam, PowerPoint and Smartsheet Minimum Years of Experience 8 Travel Requirements Quarterly Required Level Of Education Bachelor's Degree

Head of Paid Social Retail Marketing Agency 📍 Location: London (Hybrid – 2 days per week in office) 💷 Salary: Up to £80,000 per annum 🕒 Contract: Full-Time, Permanent About Us We are a leading digital marketing agency specialising in retail and ecommerce. Partnering with ambitious consumer brands, we create high-performing digital campaigns that drive awareness, customer acquisition and revenue growth. Our team combines strategic thinking, creative excellence and performance marketing expertise to deliver measurable results across the full customer journey. As part of our continued growth, we are looking for an experienced Head of Paid Social to lead our Paid Social offering, drive client performance and shape the future direction of this key service area. The Opportunity This is a senior leadership role responsible for overseeing Paid Social strategy, performance and innovation across a portfolio of retail and ecommerce clients. You will lead a team of Paid Social specialists, act as the senior strategic contact for key clients, and work closely with agency leadership to drive growth, develop new opportunities and ensure exceptional campaign delivery. The ideal candidate will have extensive experience managing large-scale Paid Social campaigns across Meta, TikTok, Pinterest and other emerging platforms, combined with strong commercial and leadership skills. Key Responsibilities Strategic Leadership • Define and lead the agency's Paid Social strategy and service offering., • Develop innovative campaign approaches that drive measurable business outcomes., • Identify opportunities to improve performance through testing, automation and platform innovation., • Stay ahead of industry trends, platform developments and emerging technologies. Client Leadership • Act as senior strategic lead for key retail and ecommerce accounts., • Build trusted relationships with senior client stakeholders., • Lead strategic planning sessions, campaign reviews and performance discussions., • Translate business objectives into effective Paid Social strategies. Team Management & Development • Lead, mentor and develop a high-performing Paid Social team., • Establish best practices, processes and quality standards., • Support recruitment, onboarding and professional development., • Foster a culture of collaboration, innovation and continuous learning. Performance & Campaign Oversight • Oversee campaign planning, execution and optimisation across all Paid Social channels., • Ensure effective budget management and media investment strategies., • Monitor campaign performance against key commercial objectives., • Drive testing frameworks across creative, audiences, bidding and measurement. Commercial Growth • Support agency growth through upselling, cross-selling and new business activity., • Contribute to pitches, proposals and strategic recommendations., • Identify opportunities to expand Paid Social services across existing client accounts., • Work closely with agency leadership to achieve revenue and profitability targets. Skills & Experience Essential ✔ 7+ years' experience in Paid Social marketing ✔ Significant experience within an agency environment ✔ Proven leadership experience managing and developing teams ✔ Expertise across: • Meta Ads Manager, • TikTok Ads, • Pinterest Ads, • LinkedIn Ads, • Snapchat Ads (desirable) ✔ Strong understanding of: • Ecommerce performance marketing, • Attribution and measurement, • Audience strategy, • Creative testing, • Conversion optimisation ✔ Experience managing large media budgets and complex campaigns ✔ Strong commercial awareness and client management skills ✔ Excellent communication and presentation abilities Desirable ➕ Experience working with retail, fashion, lifestyle or consumer brands ➕ Experience integrating Paid Social with broader digital marketing strategies ➕ Knowledge of GA4, Looker Studio and ecommerce analytics platforms ➕ Experience leveraging AI and automation tools to improve campaign performance ➕ Previous responsibility for departmental budgets or revenue targets What You'll Bring You'll be: • A strategic thinker with a strong performance mindset., • An inspiring leader who develops and motivates high-performing teams., • Commercially focused and results-driven., • Passionate about social media innovation and platform evolution., • Comfortable influencing both clients and internal stakeholders at a senior level. What We Offer ✨ Salary up to £80,000 ✨ Hybrid working – 2 days per week in our London office ✨ Performance-related bonus ✨ Private healthcare ✨ Company pension scheme ✨ Professional development and training budget ✨ Flexible working arrangements ✨ Clear progression opportunities ✨ A collaborative, ambitious and supportive agency culture

💻Paid Search Director 🛍️Agency (Fashion & Retail Brands) 📍London (3 days office based) 💸£55,000 - £70,000 + Benefits A high-growth digital agency in London is on the hunt for a seasoned Paid Search Leader to take charge of their most complex, flagship retail accounts. If you’re passionate about eCommerce and live for the buzz of data-driven campaigns, this one’s for you! With innovation ingrained into their DNA and strong team collaboration at the core, this agency offers exposure to complex, high traffic eCom brands across Fashion, Retail and Lifestyle brands. They are building something genuinely exciting, giving you the space to lead, mentor and shape a high-performing paid search offering. The Paid Search Director will blend strategic ownership with hands-on execution, while supporting the Head of Paid Search to evolve the wider proposition. Role Highlights… • Lead paid search strategy across a portfolio of 4-5 high-growth ecommerce clients, • Maintain hands-on control of campaign build, pacing and optimisation for select, more complex accounts, • Champion paid search within client strategy meetings and commercial negotiations, • Test new platform features and guide wider team adoption, • Collaborate across performance channels (SEO, Paid Social, Brand) to shape full-funnel plans, • Work closely with the Head of Paid Search to define and refine playbooks, frameworks and QA processes, • Mentor and support Specialists and Senior Specialists, challenging their thinking and helping them navigate the “grey areas” of complex account management You will need… • Proven success working in retail/ecommerce or agency-led paid search roles, • Deep platform knowledge in Google Ads, Performance Max, Shoptimised, Search Ads 360 etc., • Desire to remain close to the day-to-day execution of Paid Search, whilst still being strategic, • Strong commercial acumen, especially around P&L linked performance, • Confidence presenting strategy, leading client meetings and problem solving with senior stakeholders, • A track record of growing client revenue and building strong lasting relationships, • Desire to mentor and potentially step into a team leadership role Why You’ll Love It • Flexible hybrid model with flexible working hours, • Up to £3,000 annual development budget + 5 PD days, • 25 days’ holiday + birthday + 3 wellbeing/volunteering days, • Parental leave with up to 6 months at full pay (primary carer), • Remote international working options, • Early finish Summer Fridays (June–August), • Mental health support, private pension access, and latest tech setup, • Future path to Team Lead available if desired, • Join a 300+ global network of retail performance experts, • Inclusive, fun culture where attitude is valued as much as skills Apply now or send your CV directly to laura@3search.co.uk 📩

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Position: Customer Experience Manager - UK Key Responsibilities Customer Voice & Problem Resolution • Mandate to lead the full Voice of the Customer (VOC) program, aggregating and analyzing customer insights across multiple channels (call centers, social media, surveys, retail, partners, and direct feedback)., • Proactively identify pain points and trends, prioritizing high-impact issues that require escalation and resolution., • Ensure closed-loop resolution by coordinating cross-functional actions with HQ, regional teams, and key business lines (Sales, After-Sales, Product, Digital, PR, and Technical)., • Drive improvements in issue response time and accountability across departments., • Ticket system monitor the local ticket system to collect, track, and manage customer feedback and complaints. Categorize tickets into key areas:, • Product Quality, • Service & After-Sales, • Delivery & Logistics, • Technical Support, • General Customer Experience, • Assign priorities based on urgency and impact., • Enable cross-team collaboration with clear ownership. Cross-Functional Leadership & 360° Approach • Act as the internal project manager, securing cross-functional collaboration by ensuring all departments contribute to a seamless customer journey., • Work closely with Sales, After-Sales, Product, Retail, Technical, PR, and Digital teams to eliminate process silos and optimize customer interactions across touchpoints., • Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience., • Prioritize and drive key customer initiatives, ensuring that improvements are implemented across all areas. Retail Network Development & Hiring Standards (optional) • Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards., • Oversee Assessment Centers for hiring, defining best practices for onboarding new customer-facing employees across retail and call centers., • Work with HR and Training teams to define key CX competencies for hiring and performance management. Experience Measurement & Reporting • Own customer experience KPIs (e.g., NPS, CSI, customer retention), providing data-driven insights to national and global leadership., • Establish clear reporting mechanisms to track progress, identify challenges, and recommend strategic actions, • Develop and maintain dashboards that provide real-time visibility into customer satisfaction and pain points. Continuous Improvement & CX Innovation • Drive process optimizations, system enhancements, and new initiatives to improve customer experience efficiency., • Explore innovative tools/digital solutions to enhance engagement and satisfaction., • Foster a culture of continuous improvement, ensuring CX remains a top priority. Requirements and skills • Experience:, • Experience in VOC management, or cross-functional coordination roles., • Proven ability to collaborate with technical, operational, and business teams., • Experience in automotive, tech, or consumer-facing industries is a plus., • Skills:, • Proficiency in AI-driven tools., • Strong analytical skills to interpret VOC data and prioritize actions., • Excellent communication and stakeholder management skills., • Fluency in English and Danish., • Mindset: Proactive and passionate about customer-centric innovation. Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

A leading premium fitness and wellness operator is seeking an experienced and highly motivated Studio Manager to lead the performance, people and operations of a thriving studio location. This is an exciting opportunity for a hands-on boutique leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences, building high-performing teams and driving commercial success. The successful candidate will take full ownership of studio performance, culture, operational excellence and member satisfaction while acting as the visible leader within the business. The Role... ● Salary: £36,500 + discretionary quarterly bonus ● Working Days: Monday-Friday (early, mid and late shifts) with occasional weekend work (1 day off provided in the week if a weekend worked) ● Benefits: A competitive benefits package including a complimentary fitness membership, discounts on products and services, referral incentives, pension contributions and enhanced family support benefits. ● Location: Various across London ● Reporting to: Group Studio Manager / Head of Studio Operations This role offers an excellent opportunity to take ownership of a successful studio operation while developing a high-performing team and delivering exceptional experiences for members every day. The Studio Manager will be responsible for creating a positive culture, driving commercial performance and ensuring operational excellence across all areas of the business. Responsibilities Outstanding Customer Experience: • Act as the visible leader within the studio, creating a welcoming and engaging environment for members and guests., • Ensure an exceptional customer experience is delivered consistently across every touchpoint., • Build strong relationships with members and respond proactively to feedback., • Drive customer satisfaction and member engagement through high service standards., • Lead by example and set the benchmark for professionalism, hospitality, and attention to detail., • Ensure all customer issues are resolved quickly, calmly, and effectively. Studio Performance: • Take full ownership of studio performance, including bookings, occupancy, revenue growth, retail sales and additional revenue streams., • Monitor and drive key performance indicators across all areas of the business., • Analyse performance trends and identify opportunities to improve commercial results., • Support local marketing initiatives, partnerships, events, and community engagement activities., • Ensure studio targets are achieved through effective planning, execution, and team leadership. Lead & Develop the Team: • Recruit, onboard, coach, and develop a high-performing studio team., • Create a positive, inclusive, and motivated team culture., • Conduct regular performance reviews, coaching conversations, and succession planning activities., • Lead team engagement initiatives and maintain high levels of accountability and performance., • Manage employee relations matters professionally and fairly., • Provide visible leadership during key trading periods and operationally demanding shifts. Operational Excellence: • Take ownership of all studio operations, ensuring the facility operates efficiently and effectively at all times., • Manage staffing rotas, labour scheduling, and payroll accuracy., • Oversee stock management, inventory control, and cost management processes., • Ensure all Health & Safety procedures, compliance requirements, and operational standards are maintained., • Monitor cleanliness, presentation, and maintenance standards throughout the studio., • Resolve operational challenges quickly to minimise disruption to members and the wider business. Finances + Commercials: • Take ownership of studio profit and loss performance., • Manage labour costs, scheduling, productivity, and operational efficiencies., • Ensure effective stock control and cost management practices are consistently followed., • Support revenue growth while maintaining exceptional service standards., • Identify opportunities to improve studio profitability and operational performance. The Person The successful candidate will have proven leadership experience within a customer-focused environment, ideally within fitness, wellness, hospitality, leisure, or retail. They will be a commercially minded people leader who enjoys being present on the studio floor and leading by example. They will demonstrate: • Proven experience leading, coaching, and developing high-performing teams., • Strong commercial awareness with the ability to drive performance and achieve business objectives., • Exceptional communication and relationship-building skills., • Highly organised, proactive, and comfortable managing multiple priorities., • Resilient and solutions-focused, with the ability to remain calm under pressure., • Comfortable working in a highly hands-on operational environment., • Passionate about helping others grow and creating an environment where both team members and customers can thrive., • Positive, energetic, and able to inspire and motivate those around them., • Leads with empathy, integrity, and genuine care for both people and service standards., • Committed to fostering an inclusive and supportive culture where everyone feels welcomed and valued., • Takes ownership, embraces challenges, and continuously seeks opportunities to improve performance and ways of working. Most importantly, they will be a visible and inspiring leader who is passionate about delivering exceptional experiences while building a positive and high-performing studio culture. Working Pattern: This is a highly operational leadership role, with approximately 80% of time spent actively supporting the studio floor and team, and 20% focused on administration, planning, and people management. Typical shifts may include early shifts (5:45am–3:30pm), late shifts (12:00pm–9:15pm), and mid shifts (10:00am–6:30pm). Weekend working will be required on a rotational basis, with shifts typically falling between 8:00am and 5:00pm. The successful candidate will be someone who leads from the front, inspires those around them, and is committed to creating an exceptional environment for both members and colleagues. Your recruiter for this role is Izzy Roberts, Senior Recruiter at Jobs In. Fitness, and can be contacted simply by applying for this role. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please ‘apply now’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless - and we guarantee our results every time. From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we’re your people. Our Client Our client is one of the UK’s fastest-growing beauty retail businesses, operating within a highly trend-driven and culturally influential category. Since launching as an e-commerce-first business in 2019, the brand has rapidly scaled its omnichannel presence, building a loyal customer community and a strong reputation within the beauty and skincare space. Working directly with globally recognised international beauty brands, the company combines a highly entrepreneurial environment with a collaborative, relationship-led culture. With a relatively flat structure and direct exposure to founders and senior leadership, this is an opportunity to make a genuine commercial impact within a fast-moving and culturally dynamic business. Overview We are seeking a commercially driven Buying Manager to lead a growing Buying function within a fast-paced beauty retail environment. Reporting directly into the CEO, this is a highly strategic and visible position responsible for overseeing the Buying team, managing key supplier and brand relationships, driving commercial negotiations, and ensuring smooth execution across product launches, trading performance, and stock management. The successful candidate will combine strong commercial acumen with exceptional relationship-building skills, balancing a commercially firm approach with a highly collaborative and culturally aware communication style. This role is particularly suited to someone who thrives in entrepreneurial businesses, enjoys mentoring and developing teams, and has a genuine interest in beauty, skincare, and emerging international consumer trends. Key Responsibilities Buying Leadership & Team Development Lead, coach, and develop a growing Buying team across varying levels of seniority, creating structure, accountability, and clear commercial direction. Act as a hands-on leader who can support junior team members while building a high-performing and collaborative team culture. Provide clear guidance and prioritisation across categories, launches, and supplier relationships within a fast-paced environment. Category Strategy & Commercial Performance Work closely with Merchandising and senior leadership to develop commercially strong category plans aligned with customer demand, market trends, and business growth objectives. Monitor trading performance across sales, margin, stock flow, and promotions, identifying opportunities and risks to maximise category performance. Support strategic commercial decision-making through strong analytical reporting and performance insight. Supplier & Brand Relationship Management Build and manage strong long-term relationships with international brand partners, maintaining regular communication around performance, launches, growth opportunities, and commercial strategy. Lead supplier negotiations across margins, exclusivity agreements, promotional support, and long-term partnership terms. Manage key and priority accounts, ensuring strategic focus and strong commercial execution across all launches and campaigns. Product Launches, Contracts & Operations Oversee product launch critical paths, ensuring smooth onboarding, launch readiness, stock flow, and delivery timelines. Lead contract review and renewal processes, ensuring agreements support wider commercial and operational objectives. Work closely with internal stakeholders across Merchandising, Marketing, Supply Chain, and Retail Operations to ensure seamless execution across launches and trading activity. Support supplier understanding of UK compliance and labelling requirements to ensure products are market-ready prior to launch. Reporting & Cross-Functional Collaboration Produce and present regular trading and performance reports to senior leadership, highlighting key commercial insights, risks, and opportunities. Act as a key commercial partner across the wider business, strengthening collaboration between Buying, Merchandising, and operational teams. Qualifications Experience: Minimum 4+ years’ experience within Buying, Category Management, or Commercial roles across beauty, skincare, wellness, or fast-paced consumer retail. Leadership: Proven experience managing and developing buying or commercial teams within a high-growth environment. Commercial Acumen: Strong negotiation capability with experience managing margins, supplier terms, exclusivity discussions, and commercial partnerships. Relationship Management: Exceptional relationship-building skills with the ability to communicate confidently yet diplomatically with both internal stakeholders and external brand partners. Analytical Skills: Strong commercial and analytical mindset with the ability to interpret sales performance, trading data, and category trends. Organisation: Highly organised with the ability to manage multiple priorities, launches, deadlines, and supplier relationships simultaneously. International Exposure: Experience working with international suppliers or global brands is highly advantageous. Cultural Awareness: Exposure to Korean culture, international beauty brands, or Asian consumer markets would be highly beneficial. Korean language skills are advantageous but not essential. Core Competencies Commercially Savvy: Understands how to balance strong commercial decision-making with long-term relationship management and customer demand. Culturally Aware: Appreciates the importance of communication styles and relationship dynamics within international supplier partnerships. Relationship-Led: Builds trust quickly and maintains collaborative, respectful, and productive supplier and stakeholder relationships. Hands-On Leader: Comfortable operating within a relatively flat business structure with direct exposure to senior leadership and founders. Entrepreneurial Mindset: Thrives in fast-paced, evolving environments where agility, ownership, and initiative are highly valued. Trend Conscious: Passionate about beauty, skincare, and emerging global consumer trends, with a strong awareness of market developments. Additional Information Salary: up to £50,000 depending on experience. Location: London - full-time office-based role. Perks & Benefits Employee discount across online and retail channels Company pension scheme Casual and collaborative working environment Strong opportunities for professional growth and development Direct exposure to founders and senior leadership Opportunity to make a visible impact within a rapidly scaling business Why Join? This is a unique opportunity to join one of the UK’s most exciting and fastest-growing beauty retail businesses at a pivotal stage of expansion. You will have genuine ownership, significant commercial influence, and the chance to shape strategic brand relationships within a highly engaged and globally influenced consumer category. Working directly alongside founders and senior leadership, you will play a key role in scaling both the Buying function and the wider commercial success of the business. If you enjoy entrepreneurial environments, relationship-led commercial roles, and the opportunity to combine strategic thinking with hands-on execution, this is an exceptional opportunity to make a meaningful impact within a rapidly growing business.

Associate Director - Architecture - Industrial Sector An established, global architecture and design practice is looking to appoint an Associate Director to join its London studio. This is a senior leadership role within a collaborative, design-led environment, working on high-profile retail projects and shaping both project delivery and team performance. The practice is known for delivering thoughtful, well-crafted architecture at every scale, from strategic masterplans through to detailed building design. With an employee-owned structure, there is a genuine sense of collective responsibility, strong culture, and long-term investment in its people. The Role This position will take ownership of a major client account within the big-box retail sector, leading projects across all stages from concept through to delivery. Working closely with a Director, the Associate Director will oversee project teams, drive design and technical excellence, and ensure successful outcomes across programme, budget, and quality. There is also a strong emphasis on digital innovation, with the opportunity to work alongside a dedicated Digital Lead to improve workflows, introduce automation, and enhance overall project efficiency. Key Responsibilities • Act as the main point of contact for a key retail client, building and strengthening long-term relationships, • Lead multidisciplinary project teams from inception through to completion, • Take full responsibility for project delivery, including programme, fees, scope and profitability, • Manage and mentor architects and wider team members, contributing to a positive studio culture, • Oversee consultant coordination and ensure high-quality technical delivery, • Drive improvements in project efficiency through the use of digital tools and automation, • Report into senior leadership on project performance and resourcing Requirements • Proven experience leading large-scale retail or similar commercial projects, ideally within a Design & Build environment, • Strong client-facing skills and the ability to manage key accounts independently, • Confident team leader with experience managing project scope and change processes, • Highly proficient in Revit, digital tools, AI and workflow optimisation, • Experience coordinating consultants and delivering complex projects, • Organised, proactive and adaptable, with a positive approach to leadership, • Qualified Architect with a recognised degree, • Excellent written and spoken English What’s on Offer • Competitive salary, • Employee-owned structure with bonus, • Private healthcare, • Hybrid working, • Ongoing training and development, • A genuinely supportive and inclusive studio culture If you’re looking to step into a strategic leadership role where you can shape both projects and people, this is a brilliant opportunity to do so. Apply today or get in touch for a confidential conversation to find out more.

Senior IT Project Manager – Retail - £85K Our multi-site retail client is looking for an experienced Senior Project Manager who can take a leadership role in their large-scale transformation programme that spans a multinational market. They are looking for someone who can support a portfolio of projects and provide delivery and governance. This is an exciting opportunity for an experienced delivery leader to oversee complex business and technology projects, manage high-performing teams and work closely with senior leadership to drive operational excellence and customer innovation. Your responsibilities: • Lead large-scale cross-functional transformation projects, • Oversee budgets, timelines, governance and delivery performance, • Build relationships with senior stakeholders across the business, • Manage and develop Project Managers within the delivery team, • Drive Agile, Lean and continuous improvement initiatives, • Ensure projects deliver measurable business value Key Skills: • Significant experience delivering enterprise-scale IT transformation, • Strong leadership and people management capability, • Excellent stakeholder management and influencing skills, • Experience within retail, hospitality or leisure industries preferred, • Financial management and vendor management expertise, • PMP, PRINCE2 or similar certifications desirable, • Willingness to travel across the UK and Europe when required Salary: £85,000 per annum + Benefits Location: West London (4 days per week required on site)

STRATEGY DIRECTOR | LONDON (HYBRID) | £80,000 + BONUS Ready to shape the future of an award-winning, ambitious, well-established, integrated communications agency, with a core focus on digital? Our client is looking for a Strategy Director to join their leadership team and play a pivotal role in their next phase of growth across the UK and US. We're looking for an experienced agency strategist who thrives on solving complex client challenges, inspiring creative thinking, and leading strategy that delivers real commercial impact. You'll work across a diverse portfolio of clients spanning financial services, travel and retail, developing insight-led brand, performance and communications strategies that inform and inspire outstanding creative work and deliver brand impact. What you'll be doing: • Leading strategic projects from client brief through to delivery, • Developing compelling, insight-driven creative propositions, • Shaping integrated B2C and B2B campaign strategies, • Partnering with our Client Services and Creative teams, • Presenting strategic recommendations and creative work to clients, • Managing and mentoring junior strategists, • Playing a key role in agency growth and new business pitches, • Driving strategic excellence across the agency We're looking for someone who: • Has 3+ years' experience operating at Strategy Director level within an agency, • Brings strong integrated marketing expertise, particularly across digital and social, • Has a proven track record of creating effective creative strategies, • Can turn complex challenges into clear, compelling stories, • Is confident presenting to senior stakeholders and clients, • Combines commercial thinking with creativity and strategic rigour, • Thrives in a fast-paced, collaborative environment What you'll get: • £80,000 salary, • Bonus scheme, • Private health insurance, • Gym membership contribution, • Birthday day off, • 25 days holiday + Christmas shutdown, • Hybrid working, • Genuine career progression and opportunity to share in our success If you're an ambitious strategic leader looking to make a real impact within a growing independent agency, we'd love to hear from you. Get in touch to start the conversation.

Solicitor / Team Leader – Claims Against Public Authorities Location – London The Opportunity This role offers the chance to lead a specialist CAPA team within a nationally recognised practice known for its commitment to access to justice and high-quality claimant work. You will play a key role in supervising and developing a team of solicitors, fee earners, and support staff, while continuing to handle a reduced caseload of complex and sensitive matters. The successful candidate will help shape the future direction of the team, ensuring excellent client service, strong operational performance, and compliance with Legal Aid and regulatory requirements. This is an ideal opportunity for someone who enjoys mentoring others, driving team performance, and delivering exceptional legal work within a supportive and flexible environment. Key Responsibilities Team Leadership & Management • Lead, motivate, and support a team of solicitors, fee earners, and support staff, • Conduct regular supervision meetings, performance reviews, and coaching sessions, • Foster a positive, inclusive, and high-performing team culture, • Support recruitment, onboarding, and ongoing development of team members Case & Client Management • Maintain a reduced caseload of Claims Against Public Authorities matters, • Deliver high-quality legal advice and representation to vulnerable clients, • Ensure cases are progressed efficiently and in line with best practice standards, • Handle complaints and risk management matters professionally and effectively Compliance & Operational Oversight • Ensure compliance with Legal Aid Agency requirements and SRA regulations, • Monitor performance targets, billing, and operational KPIs, • Assist with departmental planning, forecasting, and reporting, • Contribute to business development initiatives and profile-raising activities About You The firm is looking for a confident and empathetic leader with strong technical expertise in CAPA work and a genuine passion for claimant public law matters. Essential Requirements • Qualified Solicitor (Grade A or equivalent experience), • Accredited Legal Aid Supervisor status for CAPA work, • Strong background in actions against public authorities, • Previous experience managing or supervising legal teams, • Excellent understanding of Legal Aid processes and compliance requirements, • Strong organisational, communication, and IT skills, • A client-focused and sensitive approach when dealing with vulnerable individuals What’s on Offer The firm offers a supportive and flexible working environment with genuine opportunities for progression and professional development. Benefits include: • Competitive salary with a realistic and rewarding bonus scheme, • Hybrid and flexible working arrangements, • 27 days’ annual leave plus bank holidays, • Option to buy or sell additional annual leave, • Pension scheme and life assurance, • Enhanced sick pay provisions, • Employee Assistance Programme (EAP), • Ongoing coaching, mentoring, and career development support, • Access to specialist legal training and leadership development, • Retail discounts, wellbeing initiatives, and additional lifestyle perks, • A collaborative and values-driven culture focused on meaningful work and positive social impact This is a fantastic opportunity to join a forward-thinking law firm where you can combine hands-on legal work with leadership responsibilities in a genuinely rewarding area of practice.

Head of Marketing | D2C Fitness Brand | London / Hybrid The Client Our client is a rapidly growing direct-to-consumer fitness brand redefining how consumers engage with health, performance, and everyday wellbeing. Built around premium products, an engaged customer community, and a strong mission-led identity, the business has established itself as one of the most exciting brands within the modern fitness and wellness space. Over the last few years, the company has built a loyal customer base through a combination of innovative products, authentic storytelling, and a highly engaged audience. As the business enters its next phase of growth, the opportunity is to evolve from a founder-led marketing approach into a fully integrated marketing function capable of driving brand awareness, customer engagement, and long-term market leadership. With increasing competition across the fitness landscape and growing opportunities across digital, retail, partnerships, and community channels, the focus is now on building a cohesive marketing strategy that strengthens brand equity while supporting ambitious commercial growth objectives. The business is now seeking a Head of Marketing to lead the development and execution of its marketing vision. This is a highly influential leadership role working closely with the founders and senior leadership team, with responsibility for shaping brand strategy, campaign planning, customer engagement, and marketing performance across all touchpoints. Key Responsibilities • Own and deliver the overall marketing strategy, balancing brand-building initiatives with performance-driven customer acquisition and revenue growth, • Lead all paid media activity across Meta, Google, YouTube, TikTok, and emerging channels, with accountability for budget allocation, channel performance, and customer acquisition efficiency, • Drive continual optimisation of key commercial metrics including CAC, LTV, MER, ROAS, conversion rate, payback period, and contribution margin, • Develop and execute a robust customer acquisition strategy focused on scaling new customer growth while maintaining strong unit economics, • Own lifecycle marketing across email, SMS, loyalty, and retention programmes, with a focus on increasing repeat purchase rates and customer lifetime value, • Build and manage a structured testing roadmap across creative, audience targeting, landing pages, offers, and customer journeys to improve marketing effectiveness, • Work closely with creative teams to develop high-performing campaign assets and messaging that drive both engagement and conversion, • Oversee performance reporting, attribution models, forecasting, and dashboard development to provide clear visibility on marketing effectiveness and future growth opportunities, • Manage relationships with external agencies, platforms, and technology partners, ensuring clear accountability against agreed performance targets, • Lead annual marketing planning, budget management, and resource allocation to maximise return on investment across all marketing activities What the Client Would Like to See • Proven experience in a marketing, performance marketing, growth or ecommerce marketing leadership role within a high-growth D2C or consumer brand, • Demonstrable success scaling customer acquisition through paid media channels including Meta, Google, YouTube, TikTok, and other digital platforms, • Strong hands-on expertise across performance marketing, PPC, paid social, CRM, lifecycle marketing, and customer retention strategies, • Experience managing and optimising significant marketing budgets with a strong focus on efficiency, profitability, and sustainable growth, • Experience building structured testing frameworks across creative, media buying, customer journeys, landing pages, and conversion optimisation, • Experience managing external agencies, platform partners, and internal stakeholders within a fast-paced, high-growth environment, • Previous experience within D2C, fitness, wellness, lifestyle, or subscription-led consumer businesses would be highly advantageous What We Would Like to See • A commercially minded marketing leader who understands how to drive both brand equity and measurable revenue growth in the consumer industry (e.g. food, drink, fitness, wellness, fashion, beauty, cosmetics, personal care or broader fmcg), • Someone who combines strong analytical thinking with excellent marketing instincts and customer understanding, • A strategic operator who is equally comfortable setting direction and rolling up their sleeves to solve problems, • A naturally data-driven decision-maker who enjoys using insight and experimentation to unlock growth opportunities, • A collaborative leader who can bring together performance, creative, ecommerce, and commercial functions around shared objectives, • Someone who thrives in ambitious, entrepreneurial environments where pace is high and impact is visible Location: London (hybrid) Start-date: ASAP Salary: £85,000-£100,000 + bonus + long-term incentive At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Head of People – QSR UK/EU A globally recognised restaurant brand is looking for a Head of People to lead its UK & European people function. The business is scaling with purpose, and the people infrastructure needs to keep pace. The foundations are in place. What they need now is someone who can take what exists, make it work harder, and ensure that everything landing from a large global HQ land properly in Europe. The Role You will lead the people function across multiple European markets. This is a matrix environment. You will partner closely with a large US parent business on everything from compliance and investigations to total rewards and HR systems. You will be the voice of Europe in those conversations not a nodding dog, not a blocker, but someone who can navigate that dynamic with credibility and commercial intelligence. What you will own Talent attraction & retention: Define and deliver the European resourcing strategy, lead workforce planning, and partner with operational leaders to ensure teams are fully staffed, stable, and supported by a strong retention-focused culture. Talent development: Build leadership pipelines through succession planning, performance management, and executive coaching to strengthen organisational capability and future readiness. Compliance & employee experience: Act as the lead custodian for HR compliance across European markets, localising EVP, compensation, and total rewards frameworks while partnering globally on ethics and workplace investigations. Functional leadership: Lead, develop, and empower the HR team by setting clear expectations, driving accountability, and building strong cross-functional partnerships across the business. People strategy: Own and shape the European people strategy, serving as a trusted advisor to the executive team and translating global business objectives into practical, locally effective people solutions. The person • Experience operating across at least one European market outside the UK, with strong understanding of navigating different regulatory environments, assessing risk, and partnering effectively with local counsel and in-country HR teams., • A hands-on, commercially minded HR leader who is equally comfortable managing complex employee relations matters as presenting strategic people plans to executive leadership., • Confident influencing at executive level, with the credibility and resilience to challenge senior stakeholders and deliver difficult messages when needed to support business outcomes., • Proven background within retail, hospitality, restaurant, or other high-volume, multi-site operational environments where pace, complexity, and customer experience are business critical., • Demonstrated ability to balance commercial priorities with people strategy in fast-moving organisations undergoing growth, change, or transformation. What this is not This is not a greenfield role, the infrastructure exists and your job is to optimise and evolve it. This is not a solo contributor role, you have a team and they need real leadership. This is not a role for someone who defers upward on difficult decisions or waits to be told what the people strategy should be. London based – Hybrid model Salary package up to £90,000, depending on experience, plus additional benefits and long-term growth opportunity.

Role Purpose The Colleague Communications Manager plays a key role in helping colleagues understand, engage and adopt key business priorities, change activity and cultural initiatives across both Retail and Head Office. Working closely with the Head of People, L&D Manager and Retail teams, the role translates business priorities, learning, capability and transformation activity into clear, engaging and practical colleague communication that supports understanding, consistency and action across the business. This is a hands-on role focused on delivering colleague communication and engagement activity that helps bring the Moss Way to life day-to-day, ensuring colleagues feel informed, connected and aligned during a period of continued business evolution and change. At Moss everything we deliver is through the Moss Way, the way we do things around here. This combines: • Spirit - the emotional energy we hire for and nurture., • Moss Moments - the meaningful connections we create with customers., • Moss Confidence - the expertise and assurance we bring through service. All of this is underpinned by our Values and brought to life through our Behaviours – Think Customer, Care Passionately, Act Authentically, Adapt Boldly. By living the Moss Way every day, we create exceptional customer experiences and strong commercial results across the business. Together, Spirit, Values, and Behaviours create the Moss Way in action. Key Responsibilities Internal Colleague Communication Strategy, Content and Delivery • Deliver aligned communication plans that support Retail and Head Office priorities, supporting colleague understanding of key initiatives, change activity and Moss Way expectations., • Create clear, engaging and practical communication for Retail teams and Head Office audiences, translating complex information into messaging that is easy to understand and act on., • Manage internal communication channels including The Thread and colleague bulletins, in a timely, relevant and appropriate way for both Retail and Head Office audiences., • Partner closely with teams including Branding and Talent to align and deliver joined-up colleague ensure communication across the business., • Develop practical communication toolkits, FAQs and leader briefing materials that support consistency, engagement and adoption across the business., • Support Head Office stakeholders in delivering clear and effective colleague communication, providing guidance, templates and editing input where required. Stakeholder Partner and Communication Support • Partner closely with the Head of People, L&D Manager and wider business stakeholders to support colleague facing communication and engagement activity., • Work with senior stakeholders to align communication priorities, sequencing and tone across colleague communication activity., • Work closely with Retail partners to ensure communication is practical, well-timed and relevant for fast-paced store environments., • Connect Head Office functions and Retail teams through joined up communication that improves clarity, consistency and colleague understanding., • Support Head Office project teams in planning communication activity; taking audience needs into consideration while delivering awareness, understanding, engagement and impact Retail and Head Office Engagement • Deliver colleague engagement activity that strengthens connection, understanding and alignment across Retail and Head Office teams., • Manage the engagement calendar across the business, partnering with stakeholders to deliver meaningful events and programmes that reinforce the Moss Way and colleague experience., • Support colleague recognition programmes, reward schemes, internal events and engagement activities, strengthening culture, connection and the colleague experience., • Partner with the People Team to support colleague communication and engagement activity linked to wellbeing, benefits and wider people initiatives. Governance • Manage the colleague communication calendar across Retail and Head Office, ensuring all activity is coordinated, timely and aligned., • Maintain clear communication standards and processes, using the right channels at the right time with appropriate consistency., • Continuously improve communication tools and processes to deliver clear, accessible and easy to navigate colleague information. Insights • Gather colleague feedback across Retail and Head Office to continuously improve communication effectiveness and engagement., • Identify communication gaps, challenges and colleague pain points, recommending practical improvements where needed., • Coordinate colleague engagement and pulse surveys, supporting the business in gathering meaningful colleague insight and feedback., • Track and report on communication and engagement activities using insight and feedback to refine future approaches. What this role is: • A colleague communication and engagement role focused on supporting Retail and Head Office teams through clear, practical and engaging communication., • A hands-on delivery role focused on landing business priorities, learning, capability and change activity effectively across the organisation., • A collaborative role working closely with People, L&D, Retail and Head Office teams to ensure colleague communication is aligned, timely and relevant., • A role suited to someone who enjoys working in a fast-paced, evolving retail environment and is confident managing multiple priorities and stakeholders. What this role is not: • Not an external communications, PR or employer brand role., • Not a standalone culture, reward or events management position., • Not a senior transformation leadership role or business-wide change ownership position., • Not responsible for issuing operational Retail instruction, which remains within the Retail Operations structure Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. Additional information: Our hybrid policy requires a minimum of 3 days in the office. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

JOIN OUR JOURNEY Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign’s Independent Agency of the Year 2024 and Media Week’s Independent Agency of the Year 2025. We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society. Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore. OUR VALUES • Commit to Doing the Right Thing (Act with integrity and accountability), • Help People Flourish (Invest in people), • Dig Deeper to Understand Better (Data driven curiosity) OUR COMMITMENT TO YOU Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. On top of that, we offer extra benefits, which make life at Medialab even more rewarding: • Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday day off, holiday buying scheme, flexi-hours and work abroad scheme., • Hybrid Working – Balance between home and office (3 days in office). We welcome requests for flexible working arrangements from the commencement of employment., • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support., • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling., • Supporting Families – Enhanced parental leave, flexible working and life assurance., • Giving Back – Paid charity days and sustainability initiatives., • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture. YOUR NEXT CHALLENGE The AV Account Director is a pivotal senior leader within Medialab’s growing AV department. This role is designed for a dynamic media professional ready to blend senior execution with strategic foresight. While you will maintain a guiding hand on buying, your core mandate will be elevating the agency’s AV planning practice by personally designing sophisticated, holistic strategies and by mentoring and upskilling junior team members to deliver gold-standard output. Operating within an independent agency environment means your remit will be broad, exciting, and highly collaborative. You will be exposed to aspects of agency life such as direct commercial negotiations, deal structures, and close media-owner partnerships. WHAT YOU'LL BE DOING • Lead the creation of comprehensive, evidence-based AV strategies that seamlessly balance traditional linear TV reach with modern digital execution., • Drive planning excellence across the entire Connected TV landscape, ensuring robust integration of BVOD, Sky AdSmart, YouTube, and the long-tail of AVOD., • Leverage critical industry planning data and tools, demonstrating expert proficiency with Tech Edge, BARB data via DDS, CFlight (BARB's hub) and TouchPoints., • Actively champion the adoption of forward-thinking practices, including addressable environments. Programmatic addressable TV experience is highly preferable (though not essential)., • Oversee buying and trading delivery of the mangers and exec, acting as escalation point for challenges or technical hurdles while enforcing strict governance over budget pacing and value-position reporting., • Act as the primary strategic advisor for senior clients, taking ownership of annual strategies, high-level media plans, Post-Campaign Analyses (PCAs), and audits., • Build and nurture strong, senior-level relationships with major broadcasters, streaming platforms, and digital networks to unlock bespoke, client-first opportunities., • Oversee the day-to-day development of AV Managers, Senior Account Executives, and Account Executives. MUST HAVE SKILLS • Strong, demonstrable experience in planning holistic AV campaigns with an absolute bedrock of linear TV expertise., • A naturally curious, analytical, and critical mindset. You must be able to cut through the industry hype, question face-value claims, and remain cynical of products or platforms that promise the world but lack substance., • A steadfast reliance on robust data over marketing noise. You should be passionate about getting to the true nub of a product’s performance by interrogating the data to prove actual business value., • Thorough understanding of and practical planning experience across BVOD, AdSmart, YouTube, and wider AVOD platforms., • Expert working proficiency with Tech Edge, DDS (BARB), and CFlight., • A track record of building and maintaining strong relationships with major media owners and publishers., • Experience managing or mentoring junior team members, with a passion for teaching the craft of strategic planning. NICE TO HAVE SKILLS • Experience navigating programmatic buying methods within the CTV space is highly advantageous., • Familiarity with econometric modelling, incrementality testing, and attribution frameworks to prove campaign effectiveness.

Accounts Payable Manager - Hotel/Hospitality - London - £50k-£55k Your new company You will work for a London centred portfolio of hotels that combines well located, characterful properties with a modern, comfort driven approach to hospitality, supported by a strong focus on using technology to streamline and elevate the guest experience. Your new role In this permanent Accounts Payable Manager job, you will manage a team of five AP Assistants, dealing with any escalations that arise, alongside adopting a hands-on approach to the day-to-day running of the team and AP function. Responsibilities will include (but not be limited to): • Lead and support the day-to-day work of the payables team, ensuring clear direction and ongoing development., • Oversee regular performance routines such as reviews, one-to-ones, and task planning., • Keep key financial and operational policies current, working with internal stakeholders to maintain compliance., • Ensure the team follows wider business policies and contributes to periodic reviews where needed., • Act as a key contact for core finance and procurement systems, helping to optimise functionality and user experience., • Maintain training materials and onboarding processes for system users and new team members., • Oversee the full payables cycle, ensuring invoices, credits, and supplier payments are processed accurately and on time., • Monitor commission-related activity, ensuring checks, approvals, and records are handled consistently and in line with agreed standards., • Review balance sheet items linked to payables and ensure reconciliations are completed accurately., • Track operational performance, uphold financial controls, and work with other departments to resolve issues and minimise risk. What you'll need to succeed • Recent, relevant experience in a similar AP Manager role, with people management responsibilities, • Hospitality/Retail industry experience is advantageous, but by no means essential., • You'll be a confident decision maker who isn't afraid to challenge the status quo., • You will be comfortable with change and adopt a solution-focused approach, offering ideas and engaging with others' suggestions positively., • A strong customer-centric approach, • You'll be an effective and motivational leader, comfortable assisting, delegating and upskilling., • Confident and articulate communication skills with the ability to liaise with and gain the trust of senior business stakeholders (both finance and non-finance related), • You will be a collaborative team player., • Experience working within a global organisation. What you'll get in return • Flexible working options are available with a hybrid working policy of three days in the office (Tuesday, Wednesday, Thursday) and two from home each week., • Study support, • Exceptional career development and growth opportunities, • Hotel, dining, retail and gym discounts, • Season ticket loan, • Cash reward of up to £1,000 for referring a friend to the business, • On-site mental health first-aiders, • Monthly, quarterly and annual recognition awards, • Social events, • Paid volunteering days What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.#4769898

About JD's International Business We are committed to building a digitally intelligent cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD continues to expand in markets where we possess distinct competitive advantages. Our diversified businesses—including retail, logistics, technology, industrial development, manufacturing, and healthcare—are growing in synergy. Currently, JD operates worldwide, with a presence in countries and regions such as China, the United States, the United Kingdom, the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, and the UAE, serving customers across the globe. Position Mission As a core HR partner for our international expansion, you will be at the forefront of our rapidly growing global business. This is not just an HR role—it is a mission to become a Growth Engine and Organizational Architect for the business. We invest in your future through a unique 6–12-month immersive rotation program at our Beijing Headquarters. This program is designed to provide an in-depth understanding of our core business, culture, and operations, empowering you to drive organizational capability, build world-class teams, and ensure our people strategy accelerates our global growth. Core Responsibilities 1. Global Talent Program: Beijing Headquarters Rotation (6–12 Months) • Immerse yourself in the core operations, culture, and leadership network of our global business., • Participate in structured training and mentorship while contributing to key projects in talent acquisition, organizational development, and HR analytics., • Build a solid foundation and holistic perspective before transitioning to support international business teams. 1. Strategic HR Partnership & Business Insight • Translate business strategies in international markets (Southeast Asia, Europe, North America, Middle East, etc.) into actionable people strategies., • Provide forward-looking insights on organizational design, talent density, and cultural integration. 1. Talent Engine & Pipeline Development • Lead end-to-end recruitment for critical roles in supply chain, warehouse management, cross-border logistics, and localized operations., • Design and implement talent development initiatives such as the Global Young Talent Program to build a robust pipeline of future leaders. 1. Organizational Effectiveness & Team Activation • Diagnose and optimize organizational structures and processes to enhance collaboration and performance in cross-cultural settings., • Drive a results-oriented performance management system and leverage HR data to support business decision-making. 1. Global Culture & Employee Experience • Champion JD’s corporate culture and foster an open, agile, and inclusive team environment across regions., • Proactively manage employee relations and enhance the end-to-end employee lifecycle experience. Qualifications & Attributes We are seeking a future leader with business acumen, an entrepreneurial mindset, and high growth potential—not just a traditional HR practitioner. Must-Haves • Bachelor’s degree or above with at least 5 years of HR experience. Experience in internet, e-commerce, retail, logistics, or consulting is preferred., • Global mindset: Overseas study/work experience or prior exposure to supporting international business is highly advantageous., • Business acumen: Strong interest and ability to quickly grasp business logic, profitability models, and core challenges., • Superior cognitive & problem-solving skills:, • Structured thinking: Ability to dissect complex situations and develop clear solution frameworks., • Data-driven: Skilled in using data analysis to identify issues, validate hypotheses, and drive decisions., • Drive & resilience:, • Ownership: Takes full responsibility for business challenges and outcomes., • Adaptability: Thrives in a fast-paced, ambiguous environment and views challenges as growth opportunities. Core Competencies • Excellent communication and influencing skills across all levels and cultures., • A keen eye for identifying and developing high-potential talent., • Collaborative team player. What We Offer • A 6–12-month foundational rotation at Beijing Headquarters, connecting you with the core of our business and setting the stage for long-term success., • A platform at the forefront of international growth, where your contributions directly impact our core strategy., • Accelerated career growth by solving complex, real-world business challenges from day one., • An environment of trust and autonomy that encourages bold thinking and innovation.

About JD's International Business We are committed to building a digitally intelligent cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD continues to expand in markets where we possess distinct competitive advantages. Our diversified businesses—including retail, logistics, technology, industrial development, manufacturing, and healthcare—are growing in synergy. Currently, JD operates worldwide, with a presence in countries and regions such as China, the United States, the United Kingdom, the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, and the UAE, serving customers across the globe. https://corporate.jd.com/ourBusiness Position Mission As a core HR partner for our international expansion, you will be at the forefront of our rapidly growing global business. This is not just an HR role—it is a mission to become a "Growth Engine" and "Organizational Architect" for the business. We invest in your future through a unique 6-to-12-month immersive rotation program at our Beijing Headquarters. This program is designed to provide an in-depth understanding of our core business, culture, and operations, empowering you to drive organizational capability, build world-class teams, and ensure our people strategy accelerates our global growth. Core Responsibilities 1. Global Talent Program: Beijing Headquarters Rotation (6–12 Months) • Immerse yourself in the core operations, culture, and leadership network of our global business., • Participate in structured training and mentorship while contributing to key projects in talent acquisition, organizational development, and HR analytics., • Build a solid foundation and holistic perspective before transitioning to support international business teams. 1. Strategic HR Partnership & Business Insight • Translate business strategies in international markets (e.g., Southeast Asia, Europe, North America, Middle East) into actionable people strategies., • Provide forward-looking insights on organizational design, talent density, and cultural integration. 1. Talent Engine & Pipeline Development • Lead end-to-end recruitment for critical roles in supply chain, warehouse management, cross-border logistics, and localized operations., • Design and implement talent development initiatives such as the "Global Young Talent Program" to build a robust pipeline of future leaders. 1. Organizational Effectiveness & Team Activation • Diagnose and optimize organizational structures and processes to enhance collaboration and performance in cross-cultural settings., • Drive a results-oriented performance management system and leverage HR data to support business decision-making. 1. Global Culture & Employee Experience • Champion JD’s corporate culture and foster an open, agile, and inclusive team environment across regions., • Proactively manage employee relations and enhance the end-to-end employee lifecycle experience. Qualifications & Attributes We are seeking a future leader with business acumen, an entrepreneurial mindset, and high growth potential—not just a traditional HR practitioner. Must-Haves • Bachelor’s degree or above with at least 5 years of HR experience. Experience in internet, e-commerce, retail, logistics, or consulting is preferred., • Global mindset: Overseas study/work experience or prior exposure to supporting international business is highly advantageous., • Business acumen: Strong interest and ability to quickly grasp business logic, profitability models, and core challenges., • Superior cognitive and problem-solving skills:, • Structured thinking: Ability to dissect complex situations and develop clear solution frameworks., • Data-driven: Skilled in using data analysis to identify issues, validate hypotheses, and drive decisions., • Drive & resilience:, • Ownership: Takes full responsibility for business challenges and outcomes., • Adaptability: Thrives in a fast-paced, ambiguous environment and views challenges as growth opportunities. Core Competencies • Excellent communication and influencing skills across all levels and cultures., • A keen eye for identifying and developing high-potential talent., • Collaborative team player. What We Offer • A 6-to-12-month foundational rotation at Beijing Headquarters, connecting you with the core of our business and setting the stage for long-term success., • A platform at the forefront of international growth, where your contributions directly impact our core strategy., • Accelerated career growth by solving complex, real-world business challenges from day one., • An environment of trust and autonomy that encourages bold thinking and innovation.

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13+ billion. For more information on how we process your personal data, please refer to HCLTech’ s Candidate Data Privacy Notice. Your Key Responsibilities • Facilitate all Scrum ceremonies, including Sprint Planning, Daily Stand‑ups, Sprint Reviews, and Retrospectives., • Lead up to two Agile teams as a servant‑leader and Agile coach, guiding them on Agile principles and best practices., • Collaborate closely with Product Owners, Business Analysts, and Technical Leads to ensure clear understanding and prioritization of the product backlog., • Collaborate with Project Managers/Leads and DevOps and Release Management teams to create, track, and manage fix versions., • Identify and remove impediments that hinder the team’s progress., • Track and report key Agile metrics (e.g., velocity, burndown charts) to stakeholders., • Foster a culture of transparency, collaboration, and continuous improvement., • Ensure the team adheres to Agile values and principles and follows agreed‑upon processes., • Support the team in achieving high levels of performance and quality., • Coordinate with other Scrum Masters and Agile Coaches across the AFC department to align on cross‑team dependencies and Agile maturity., • Conduct periodic sync meetings with Scrum Masters and stakeholders across tribes., • Produce sprint and release progress/status reports as required for senior stakeholders, project working groups, and steering committees., • Share responsibility for the quality of work delivered by the team; hold yourself and the team accountable., • Shield the team from external interference that may reduce focus., • Monitor Lean Waste, maintain risk and issues logs, and work with the Product Owner group to feed new stories arising from risks or issues into the product backlog. Your Skills and Experience • At least 10 years of proven experience as a Scrum Master in a complex, regulated environment (preferably in financial services or compliance)., • Expert‑level experience using JIRA, including creating dashboards, structures, and detailed reports., • Strong hands‑on experience with Agile frameworks (Scrum, Kanban) and Agile delivery tools including JIRA, Confluence, and others., • Excellent facilitation, coaching, and conflict‑resolution skills., • Strong communication and stakeholder‑management abilities., • Experience working with cross‑functional teams, including data analysts, engineers, and compliance experts., • Scrum Master certification (CSM, PSM I, or higher) is mandatory.

Head of Creative Services | Jimmy Choo | London The Head of Creative Services plays a pivotal role in ensuring that our creative vision is executed with clarity, consistency and world-class production standards across every market and channel . Overall Purpose of the Rol e The Head of Creative Services plays a pivotal role in ensuring that our creative vision is executed with clarity, consistency and world-class production standards across every market and chann elThe Head of Creative Services will lead the end-to-end creative services function, drive process implementation, oversee and facilitate workflow, production and delivery of global campaigns and content initiatives. This role ensures that creative ambition is matched by operational excellence bringing campaigns from concept through to launch seamlessly across owned, earned and paid channel s.Reporting into the VP Brand Image and working closely with Marketing, Communications, Merchandising, Digital and regional teams, this individual will be responsible for delivering best-in-class creative output on time, on budget, and aligned to brand strateg y. Key Responsibilit iesCreative Workflow & Operati • onsOwn and manage the global creative services workflow across campaigns, product launches and content initiativ, • es.Build and implement clear processes, timelines and governance frameworks to ensure efficient cross-functional collaborati, • on.Establish and maintain production calendars aligned to seasonal milestones and commercial prioriti, • es.Introduce workflow optimisation tools and reporting systems to improve transparency and accountabili, • ty.Develop and manage RACI frameworks for campaign signoffs and approva ls. Campaign & Content Produc • tionLead in-house production of global campaigns and brand content, ensuring excellence from concept to deliv, • ery.Manage all stages of production: pre-production, shoot execution, post-production, retouching, adaptation and asset deliv, • ery.Oversee budget planning and cost control across all producti, • ons.Ensure all assets meet luxury production standards and align with brand guideli, • nes.Supervise content versioning and localisation for regional mark ets. External Production Manag • ementSelect and manage external production companies, photographers, directors, creative partners and ven, • dors.Negotiate contracts and production budgets to maximise quality and effici, • ency.Maintain a trusted network of premium creative and production partners glob, • ally.Ensure legal, compliance and usage rights are secured and docume nted. 360° Launch & Channel Integ • rationPartner closely with channel owners (Retail, E-commerce, Social, CRM, Wholesale, PR, VM) to ensure creative plans are shared early and integrated seaml, • essly.Coordinate launch planning timelines across all touchpoints, ensuring assets are delivered in line with go-to-market miles, • tones.Work with Marketing to supply comprehensive creative guidelines and toolkits to enable effective 360° launch execution glo, • bally.Ensure creative consistency across paid media, organic social, in-store, digital platforms and experiential activa, • tions.Support adaptation of global campaigns into performance marketing formats without compromising brand e quity. Strategic Planning & Gov • ernanceCollaborate with Marketing and Merchandising to align creative output with hero product strategies and commercial prio, • rities.Contribute to annual planning cycles, mapping production roadmaps against seasonal drops and key brand m, • oments.Support long-term brand evolution by maintaining consistency of visual identity across all creative, • output.Build scalable frameworks to support growth in accessories, men’s and day cate, • gories.Drive continuous improvement in efficiency, cost management and asset re-usa bility. Team Le • adershipLead and develop the Creative Services team, fostering a culture of excellence, accountability and collab, • oration.Champion clear communication between creative, marketing and commercia, • l teams.Build strong cross- functional partnerships with colleagues, departments, external vendors, freelancers and creative, • talentsEncourage innovation in production processes, including the thoughtful integration of new techn ologies • .ProfileSignificant experience in creative services or production leadership within a global luxury fashion or lifestyl, • e brand.Proven track record delivering high-profile, multi-channel ca, • mpaigns.Strong operational acumen with deep understanding of production wo, • rkflows.Experience managing both in-house production teams and external a, • gencies.Financial fluency in managing production, • budgets.Exceptional organisational and stakeholder management, • skills.Calm, solutions-oriented leader with high aesthetic st andards. The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected ca t egories. —At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHol dings.com.

Company Description Fishpools Ltd is a well-established and highly regarded retailer known for providing quality home furnishings and exceptional customer service. Based in Waltham Cross, the company offers a wide selection of furniture, home accessories, and interior design solutions tailored to diverse customer needs. With a legacy of excellence and a commitment to innovation, Fishpools remains a leader in the retail industry. The company fosters a collaborative and inclusive work environment, with opportunities for career growth and professional development. Role Description This is a full-time, on-site role for a Retail Buyer based in Waltham Cross. The Retail Buyer will be responsible for selecting and purchasing merchandise, negotiating with suppliers, analyzing market trends, and managing inventory efficiently. They will collaborate closely with internal teams to ensure products meet customers' needs while optimizing profitability. The role also involves building and maintaining strong supplier relationships and ensuring that stock levels align with business goals. Qualifications • Strong Retail Buying and Purchasing skills to source and procure quality products., • Expertise in Inventory Management to monitor stock levels and forecast demand accurately., • Proficient Analytical Skills to assess market trends, sales performance, and product profitability., • Excellent Communication skills for effective supplier negotiations and cross-functional team collaboration., • Proven ability to work in a dynamic on-site environment and meet strict deadlines., • Previous experience in retail and a strong understanding of consumer trends are advantageous., • Bachelor’s degree in Business, Retail Management, or a related field preferred.

Position: House Manager Report to: Assistant Front office Manager and From Office Manager What will I get? • Competitive salary ranging from £40,000 to £41,000 gross per annum, based on a 40-hour working week and inclusive of service charge, depending on experience., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the CODE App, offering exclusive discounts across restaurants, hotels, and experiences in the UK*, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing? As the House Manager, you will be responsible for overseeing the Front of House daily operations whilst assisting management in the training of the Front Office team. You will lead by example in your pride and knowledge of the hotel and its services, ensuring that standards are always maintained. You will also have a strong emphasis on the guest relations aspect of your role, focusing on developing a regular clientele base, ensuring their recognition and satisfaction prior, during and after their stay. Main Duties • Act as the hotel’s operational leader on shift, ensuring smooth and efficient operations across all departments., • Serve as the primary point of contact for guest concerns, emergencies, and operational escalations., • Primarily based at the Front Office; handle arrivals and departures, special requests, and important guest interactions with professionalism and discretion., • Monitor overall guest satisfaction and intervene proactively when service issues arise., • Coordinate with department heads (Front Office, Housekeeping, Engineering, Food & Beverage) to resolve operational issues quickly., • Manage incident reports, guest complaints, and service recovery documentation., • Conduct shift briefings and communicate operational updates to relevant teams., • Represent hotel leadership outside regular management hours and make operational decisions when required. Personal Attributes • To maintain a high customer service focus by approaching your job with the guest always in mind. To remember that guests can be both internal; employees and colleagues and external; suppliers and customers., • To positively impact, take personal responsibility and initiative to resolve issues, constantly clearly communicating with both guests and colleagues., • To be decisive, accepting personal responsibility for making things happen, thinking ahead and developing contingency plans., • To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your performance, • To be flexible, responding quickly and positively to changing requirements., • To maintain high team, focus by showing co-operation and support to colleagues in the pursuit of department goals. Required Skills & Qualifications: • Experience in hotel operations, preferably within a luxury or upscale hospitality environment., • Strong leadership, decision-making, and crisis-management abilities., • Excellent interpersonal and communication skills with a guest-focused mindset., • Ability to remain calm and professional in high-pressure situations., • Knowledge of hotel operations across multiple departments., • Flexibility to work shifts, including nights, weekends, and public holidays. What are we looking for? • Minimum 2 years’ experience in a similar role within a luxury property (pre-opening experience is highly desirable)., • Previous experience with Guestline PMS is an advantage., • Leadership skills to effectively manage and motivate the team to achieve a high level of service., • Has good command of the English language, spoken. French language skills are much appreciated., • Strong work ethic, agility, and clarity of thought, with the ability to complete tasks and meet deadlines under pressure, despite interruptions., • Willingness to have a flexible working pattern to fit in with the needs of the business., • Proficient in the use of Microsoft Office. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea, housed in a beautifully restored 19th-century building beside Sloane Square station. The hotel features a rooftop restaurant, an intimate cocktail bar, and thirty thoughtfully designed bedrooms. Blending the heritage of the Cadogan Estate with a refined French sensibility, the hotel offers a private, elegant, and characterful environment. Independently run, we seek passionate individuals who take pride in their craft and are motivated to contribute to something special. Our people are ambassadors of the property — trusted to bring personality, precision, and pride to everything they do, while delivering a level of service that is warm, confident, and quietly exceptional. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Our client, a rapidly growing organisation within the FMCG food manufacturing and distribution sector, is seeking an experienced and commercially driven Operations Manager to lead a large-scale production operation based in North West London. This is an outstanding opportunity for a highly organised operational leader to take ownership of a fast-paced, multi-shift food production facility supplying retail, wholesale, and B2B customers. Offering a salary of circa £60,000 per annum, this role is ideal for an experienced operations professional with a strong background in central production units, food manufacturing, or large-scale production kitchens. Job Role Reporting to the Operations Director, the Central Kitchen Operations Manager will take full responsibility for the day-to-day running of a high-volume production facility, overseeing production, dispatch, compliance, team leadership, and continuous improvement activities. Managing a large multi-shift team, you will ensure products are produced safely, efficiently, and to the highest quality standards while maintaining operational performance, food safety compliance, and financial targets. Responsibilities • Lead and develop Production Managers, Supervisors, Dispatch teams, and Production Operatives across day and night shifts., • Oversee all production planning, staffing allocation, and operational workflow activities., • Ensure products are manufactured to specification, maintaining quality, portion control, packaging, and allergen compliance standards., • Manage daily dispatch operations, ensuring orders are fulfilled accurately and delivered on time., • Maintain compliance with SALSA/BRC, HACCP, traceability, and food safety standards at all times., • Oversee all production records, temperature monitoring, batch traceability, and audit documentation., • Ensure equipment maintenance, cleaning schedules, and operational standards are consistently maintained., • Drive continuous improvement initiatives focused on efficiency, waste reduction, and operational performance., • Take ownership of the operational P&L, managing labour, waste, purchasing, and overhead costs., • Produce and analyse operational and financial reports to support business performance., • Manage supplier relationships and challenge performance where necessary., • Lead operational improvement and infrastructure projects, including automation and process optimisation initiatives., • Work closely with Supply Chain, Finance, Retail Operations, and Product Development teams to support business growth and operational scalability. Personal Profile • Significant experience within a Central Kitchen, CPU, food manufacturing, or large-scale food production environment., • Previous experience operating at Operations Manager level or similar senior leadership role., • Strong working knowledge of SALSA/BRC, HACCP, food safety, and traceability systems., • Proven experience managing large teams across multiple shifts, including night operations., • Strong financial and commercial awareness with experience managing operational budgets and KPIs., • Excellent organisational and leadership skills with the ability to drive high performance., • Experience implementing SOPs, operational workflows, and continuous improvement initiatives., • Calm and solutions-focused approach within fast-paced operational environments., • Passionate about operational excellence, quality, and team development. Benefits include: • Discretionary performance based bonus, • Bupa healthcare, • Free food and drink on shift Ref Code: LI013283 To apply, please send your comprehensive CV in strict confidence, quoting the reference above and for the attention of Jon Hemming-Nash. Please include current salary details within your application. Due to high response levels, only shortlisted candidates will be contacted. If you have not received a response within one week, regrettably your application has not been successful on this occasion.

Concession Manager – Harrods, London Are you a passionate retail leader with a flair for luxury customer service and a proven track record of driving sales? We are seeking an experienced Concession Manager for a prestigious luxury British brand to lead the Harrods business, delivering exceptional customer experiences while driving commercial success and operational excellence. What You'll Do • Lead, motivate, and develop a high-performing sales team., • Drive sales performance and exceed business targets., • Deliver impeccable, personalised customer service that reflects our luxury brand values., • Build strong relationships with host store partners and stakeholders., • Oversee stock management, loss prevention, and day-to-day operations., • Ensure exceptional standards of visual presentation, compliance, health & safety, and store administration., • Use data and commercial insight to identify opportunities and improve performance. What We're Looking For • Minimum 2 years' management or supervisory experience in luxury retail, premium retail, or a customer-focused service environment., • Proven ability to achieve and exceed sales targets., • Strong leadership, coaching, and people development skills., • Excellent commercial awareness and operational expertise., • Outstanding communication, organisational, and customer service abilities., • Professional, polished, and confident under pressure. Desirable • Experience with high-value or bespoke sales., • Additional language skills, particularly Japanese, Chinese, Russian, Arabic, or European languages. This is an exciting opportunity to lead a luxury retail destination, inspire a talented team, and play a key role in delivering an exceptional brand experience while driving commercial growth. Apply now to take the next step in your retail leadership career. 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Position: Junior KAM (Currys) Brands: Anker / eufy / Soundcore Job Overview: We are looking for a driven, ambitious individual who is early in their career and eager to grow and develop within a fast-paced, high-growth company. As a Junior KAM focused on our Currys partnership, you'll play a meaningful role in expanding our retail presence in the UK market from day one. This is a rare opportunity to build your career alongside one of the world's leading consumer electronics brands — we're committed to investing in the right people for long-term success. Key Responsibilities: • Own and grow the Currys account through proactive relationship management — driving sales performance, executing joint business plans, and hitting revenue targets., • Analyse sales data and market trends to generate actionable insights, build accurate forecasts, and deliver clear, impactful reports to the Sales Leader., • Partner cross-functionally with Marketing, Operations, Supply Chain, and Finance to ensure promotional campaigns align seamlessly with inventory and logistics., • Support commercial negotiations on pricing, promotions, and supply terms — building trust and credibility with Currys stakeholders at every level. What We're Looking For: • 1–3 years of sales, account management, or retail experience, with a solid understanding of Currys' buying process and commercial operations., • Passion for consumer electronics and a genuine interest in building a career in retail sales., • Strong analytical mindset — comfortable working with data, generating forecasts, and turning numbers into business decisions., • Excellent communicator and natural relationship builder; confident engaging with internal teams and external partners alike., • Self-starter with a growth mindset — ambitious, adaptable, and ready to take ownership in a dynamic environment. Why Join Us: • Be part of a global consumer electronics brand making real impact in the UK market, • Clear career progression path with structured mentorship and development, • Collaborative, high-energy team culture that values initiative and results, • Competitive compensation package with performance-based incentives Location: Clarendon WRX, 39 Clarendon Rd, Watford WD17 1JA Work Arrangement: On-site 4 days per week (Friday WFH

Job Description Title: Store Manager Location: Central London Reports To: Retail Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 2 years in store leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) t satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.