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Retail team leader jobs in United Kingdom

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  • General Manager
    General Manager
    2 days ago
    £33000–£36000 yearly
    Full-time
    London

    Job Ref: HON1075 Branch: Honi Poke St Paul Location: Honi Poke St Paul, London (Central) Salary/Benefits: £33,000 – £36,000 per year, depending on experience Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 17/07/2026 Closing date: 28/08/2026 Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful home-made poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for an experienced, passionate General Manager to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for fresh food, hospitality, and creating outstanding customer experiences. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. That's the way we bowl! Key Responsibilities • Lead your store to deliver exceptional standards in service, food quality, and consistency, ensuring every shift reflects the Honi Poke vibe., • Manage day-to-day store operations, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence., • Recruit, train, coach, and develop a high-performing team, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail., • Maintain operational standards, compliance, and store environment, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness., • Enhance the customer experience and brand presence, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership. What We Offer • £33,000 – £36,000 per year, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme: support for your wellbeing, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Who You Are • Experienced in hospitality, fast-casual, or food retail management (restaurant, grab-and-go, café, or takeaway experience ideal), • Hands-on, strategic, and able to lead, inspire, and develop a high-performing team, • A people-focused leader, positive, reliable, and excellent at motivating others, • Passionate about fresh food, operational excellence, and outstanding customer experiences, • Confident managing financial performance, KPIs, and operational compliance in a fast-paced environment Bring your leadership, energy, and passion to Honi Poke and help us become the go-to poke destination while growing your career in hospitality management. Apply today, we can't wait to welcome you to the family!

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  • Cafe Manager
    Cafe Manager
    15 days ago
    £38000–£39000 yearly
    Full-time
    South Kensington, London

    Store Manager – TEASE London Reports to: Head of Operations Location: TEASE London (South Kensington, Mayfair, Bicester Village or future locations) Role Purpose The Store Manager is responsible for the day-to-day leadership and performance of their store, ensuring every customer receives an exceptional experience while the business consistently delivers strong commercial results. This is a hands-on leadership role. The Store Manager is expected to lead by example, support the team during busy trading periods, maintain the highest operational standards, and build a positive culture focused on quality, accountability, and continuous improvement. The Store Manager is fully accountable for their store's sales performance, labour, profitability, customer satisfaction, food safety, and team development. Key Responsibilities Leadership & Team Management Lead, motivate and inspire the team to deliver exceptional customer service every day. Recruit, onboard and retain high-performing team members. Coach Supervisors, Baristas and Kitchen Team Members through regular feedback and performance reviews. Create a positive, professional and accountable working culture. Lead daily team briefings and regular development meetings. Manage performance issues fairly and professionally. Ensure all team members complete their training and development plans. Customer Experience Always deliver an outstanding customer experience. Ensure drinks and food are prepared consistently to TEASE recipes and standards. Handle customer complaints professionally and resolve issues quickly. Maintain excellent customer satisfaction scores and minimise refunds. Continuously look for opportunities to improve the guest experience. Commercial Performance Take ownership of all key business metrics including: Sales Labour % Gross Profit Waste Staff Food Average Transaction Value Refunds Mystery Shopper scores (where applicable) Responsibilities include: Deliver weekly sales targets. Control labour through effective rota planning. Maximise productivity throughout the day. Reduce unnecessary costs. Identify opportunities to increase revenue. Review weekly business reports and implement action plans. Operations Ensure the store consistently operates to TEASE standards by: Maintaining exceptional cleanliness. Following all opening and closing procedures. Completing daily operational checklists. Managing stock levels effectively. Ordering products accurately. Reducing waste. Ensuring equipment is maintained and reported when faulty. Maintaining excellent presentation throughout the store. Food Safety & Health & Safety Take full responsibility for compliance with: Food Safety HACCP Health & Safety legislation Environmental Health standards Company policies Fire Safety COSHH Accident reporting Ensure all documentation is completed accurately and on time. Quality Control Maintain exceptional product quality by ensuring: Every drink follows recipe specifications. Every food item meets presentation standards. Portion control is consistent. Speed of service targets are achieved. Daily quality checks are completed. Team members are regularly observed and coached. Financial Responsibilities Responsible for: Labour budgets Stock management Waste control Cash handling (where applicable) Weekly reporting Invoice and delivery checks Payroll accuracy Overtime approval Store profitability Stock Management Complete regular stock counts. Investigate stock variances. Minimise waste and losses. Ensure correct product rotation (FIFO). Maintain adequate stock availability. Work closely with the Central Kitchen and suppliers. Training & Development Ensure every new team member receives a structured induction. Coach team members daily. Identify future Supervisors and Assistant Managers. Ensure training records remain up to date. Drive consistency across all products and service standards. Communication Maintain excellent communication with the Head of Operations. Attend management meetings. Produce accurate weekly reports. Communicate business updates clearly to the team. Escalate operational issues promptly. Key Performance Indicators (KPIs) The Store Manager will be measured against: Sales growth Labour % Gross Profit Customer satisfaction Refund percentage Mystery Shopper results Food Safety audit scores Stock variance Waste % Team retention Staff engagement Training completion Store cleanliness Operational compliance Skills & Experience Essential Minimum 2 years' experience managing a fast-paced hospitality or retail operation. Strong leadership and coaching skills. Excellent organisational abilities. Commercial awareness. Ability to analyse business performance. Excellent communication skills. Strong problem-solving ability. Confident using POS systems and Microsoft Office/Google Workspace. Passion for customer service. Desirable Experience within speciality coffee, cafés or premium hospitality. Food Safety Level 3. Personal Licence (where applicable). First Aid qualification. Personal Attributes The successful Store Manager will be: A natural leader. Positive and energetic. Hands-on and willing to support wherever needed. Calm under pressure. Highly organised. Commercially minded. Detail-oriented. Passionate about delivering exceptional customer experiences. Committed to developing people. Flexible and adaptable. Results-driven with a continuous improvement mindset. Working Hours This is a full-time role requiring flexibility to work evenings, weekends and public holidays in line with business needs. What Success Looks Like A successful Store Manager at TEASE will: Build a high-performing, engaged team. Deliver consistently exceptional products and customer experiences. Achieve sales and profitability targets. Maintain excellent operational and food safety standards. Develop future leaders within the business. Create a store culture where quality, teamwork, accountability and hospitality are at the heart of everything we do.

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  • Sales Representative
    Sales Representative
    16 days ago
    Full-time
    London

    Start Your Sales Career with Komodo Marketing Location:East London (Dalston) Role:Entry-Level Sales Representative – Full Time Start Date:Immediate start available (we can wait up to 2 weeks for the right candidate) Looking for Something More Than Just a Job? If you're ambitious, confident and enjoy working with people, this could be the opportunity you've been looking for. Komodo Marketing is a fast-growing sales and marketing company based in East London, and we’re expanding our team of sales representatives. We’re looking for motivated individuals who want to develop new skills, earn great money and progress quickly within a supportive team environment. No experience in sales? No problem. We provide full training and ongoing mentorship, so all you need is the right attitude and a willingness to learn. Many of our top performers come from backgrounds in: Retail Hospitality Customer service Marketing Travel & tourism If you enjoy talking to people and working in a team, you’ll likely thrive here. What We Offer: Uncapped Earnings Performance-based earnings – the more effort you put in, the more you can earn. Fast Career Progression Opportunities to progress quickly into leadership and management roles. Full Training & Mentorship Hands-on coaching and development from experienced leaders. Fun & Supportive Team Culture Work alongside a motivated team that celebrates success and supports each other. Incentives & Travel Opportunities Performance rewards including team events, travel opportunities, and networking eventsthroughout the year. Weekly Socials Team dinners, activities, and after-work socials around London. Great Location Based in Hackney, East London, with plenty of cafés, restaurants, and transport links nearby. What You’ll Be Doing • Represent Komodo and partner brands in person, • Engage with customers and deliver a positive experience, • Explain products and services clearly and confidently, • Generate sales and meet performance targets, • Work with a team in a fast-paced, supportive environment Please Note We are currently only considering applicants available to work full-time immediately. This role is not suitable for individuals currently in full-time education. Ready to Start? If you're looking for a fast-paced role where you can learn, earn and grow, apply today to join Komodo and start building your career in sales. Job Type: Full-time Benefits: Company events Flexitime Work Location: In person Job Type: Full-time Benefits: • Company events, • Free parking, • On-site parking, • Transport links Work Location: In person

    Immediate start!
    No experience
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  • Bar Team Leader
    Bar Team Leader
    26 days ago
    £14.5–£16 hourly
    Full-time
    London

    Team Leader – Zombie Games Cafe & Bar 🎮☕🍹 Lead the team at one of the UK's most unique gaming venues! Zombie Games Cafe & Bar is looking for an experienced Team Leader to help oversee our busy gaming café, bar, and events venue. We're searching for someone dependable, organised, and enthusiastic about gaming culture, who can confidently manage operations while ensuring our guests have an unforgettable experience. Your responsibilities • Leading shifts and supporting staff throughout the day and evening, • Opening and closing the venue independently, • Delivering exceptional customer service and maintaining a welcoming atmosphere, • Handling cash, stock, and day-to-day operations, • Completing regular stock takes and monitoring inventory levels, • Placing orders with suppliers and helping ensure the venue is always well stocked, • Assisting customers with video game setups, consoles, PCs, and gaming equipment, • Supporting tournaments, parties, and themed events, • Maintaining a fun, energetic environment while keeping operations running smoothly, • Upholding high standards of cleanliness, organisation, and food safety We're looking for someone who: ✅ Has previous experience in hospitality, retail, entertainment venues, or supervisory roles ✅ Is mature, reliable, and comfortable taking responsibility for running shifts independently ✅ Has experience with stock control, ordering, and inventory management ✅ Enjoys working in lively environments, including parties, tournaments, and busy event nights ✅ Has a genuine interest in gaming, trading card games, board games, or geek culture ✅ Is reasonably tech-savvy and confident troubleshooting consoles, PCs, and gaming systems ✅ Can stay calm under pressure, make decisions, and motivate a team ✅ Is flexible and available to work evenings and weekends What we offer 🎲 A unique workplace where gaming, food, drinks, and nightlife come together 🎲 The opportunity to help shape events and community activities 🎲 Staff discounts and other perks 🎲 A chance to become a key member of a passionate and growing team If you're someone who can discuss the latest game releases, organise a stock order, manage a packed birthday party, and still keep the café running smoothly on a busy Saturday night, we'd love to hear from you.

    Immediate start!
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  • Senior Room Leader / 3rd in Charge
    Senior Room Leader / 3rd in Charge
    2 months ago
    £16.3 hourly
    Full-time
    Chiswick, London

    Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI), • Opportunities to travel to other countries, experience different cultures and learn new practices. But wait, there’s more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees. What to Expect as a Senior Nursery Room Leader: • Ensure that educational strategies and practices are consistent across multiple rooms., • Lead the planning and delivery of activities, adapting the curriculum to meet the diverse needs of the children., • Mentor and develop Room Leaders, promoting a collaborative and high-performing team., • Oversee the wellbeing and safeguarding of children, making necessary adaptations to support children with additional needs., • Foster strong relationships with parents, keeping them informed of their child's development., • Ensure compliance with health, safety, and safeguarding protocols across the centre. Ideal Candidate: • Level 3 qualification or above in early years education., • Experience in an early years setting, with supervisory or leadership experience ideally as a Senior Nursery Room Leader, Senior Nursery Room Manager or Senior Nursery Practitioner., • Strong leadership, organisational, and communication skills., • Ability to foster an inclusive and supportive environment for both children and team members. Take the next step in your leadership career at Busy Bees—apply today!

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