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  • Senior Bespoke Cake Artist
    Senior Bespoke Cake Artist
    hace 9 horas
    £38000–£42000 anual
    Jornada completa
    London

    At Caffè Concerto, we are passionate about creating exceptional cakes that become the centrepiece of our customers' celebrations. We are looking for a talented and experienced Senior Bespoke Cake Artist to join our Cake Studio team. This role is ideal for a highly skilled cake professional who enjoys bringing customers' visions to life. Most of our bespoke orders are based on customer-provided inspiration images, photographs, and design concepts. Therefore, the ability to accurately replicate designs to an exceptional standard is essential. The ability to create original cake concepts and artistic designs is highly desirable. What You'll Be Doing • Creating bespoke celebration, wedding, novelty, and corporate cakes., • Reproducing customer-supplied designs with outstanding attention to detail., • Designing and crafting sugar flowers, figurines, toppers, and decorative elements., • Working with fondant, modelling chocolate, buttercream, ganache, royal icing, and other specialist finishes., • Sculpting and decorating cakes to a luxury standard., • Managing multiple bespoke orders while meeting production deadlines., • Collaborating with the sales and production teams to ensure customer expectations are exceeded., • Maintaining exceptional food safety, hygiene, and quality standards. What We're Looking For • Proven experience as a Bespoke Cake Artist, Cake Designer, Sugarcraft Artist, or Senior Cake Decorator., • Strong portfolio demonstrating celebration cakes, wedding cakes, novelty cakes, and sugarcraft work., • Excellent handcrafting and modelling skills., • Ability to accurately replicate customer designs and inspiration images., • Strong understanding of colour matching, finishing techniques, and luxury presentation.* Creative flair with the ability to develop original concepts when required., • Ability to work effectively within a fast-paced production environment., • Positive attitude and passion for cake artistry., • If you believe every cake should be a work of art and have the skills to transform ideas into stunning creations, we'd love to hear from you. Salary: Competitive salary ranging from £38,000 to £42,000 per annum, with flexibility for the right candidate. Ability to commute/relocate: • London NW10 7RG: reliably commute or plan to relocate before starting work (preferred) Application question(s): Experience: • Bespoke Cake Artist: 5 years (required) Work authorisation: • United Kingdom (preferred) Work Location: In person

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  • Sous Chef
    Sous Chef
    hace 11 horas
    £14.5–£16 por hora
    Jornada completa
    Teddington

    Job Ref: COL1263 Branch: Bushy Park Location: Bushy Park, Teddington Salary/Benefits: £15,50 Contract type: Permanent Hours: Full Time Shift pattern: 8am / 17:30 Hours per week: Minimum 35 hours per week Posted date: 06/09/2026 Closing date: 06/10/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces with exceptional coffee, fresh ingredients, and high-quality café dining. Our cafés are bustling community hubs, offering a vibrant menu crafted with care. We're looking for a skilled and motivated Sous Chef to support the Head Chef in leading the kitchen team, maintaining high standards, and delivering outstanding food. If you thrive in a fast-paced kitchen environment, have a passion for fresh, seasonal ingredients, and enjoy mentoring junior chefs, we'd love to hear from you! What You'll Be Doing: • Supporting the Head Chef – ensuring smooth kitchen operations and high food quality., • Supervising food safety & hygiene standards – maintaining a safe, clean and compliant kitchen., • Preparing high-quality dishes – using fresh, seasonal ingredients to create our signature café menu., • Training & mentoring junior chefs – helping to develop skills and maintain consistency., • Managing food prep & cooking – ensuring consistency, speed, and presentation standards., • Overseeing stock management – supporting ordering, stock take, entering stock, and stock reconciliation., • Ensuring kitchen organisation – keeping a clean, efficient, and well-stocked work environment., • Working as part of a team – supporting colleagues to keep operations running smoothl What We're Looking For: • A skilled & passionate chef – with previous experience as a Sous or Senior Chef de Partie., • A hands on team player – supporting the Head Chef and leading by example., • A quality-obsessed cook – who takes pride in using fresh, seasonal ingredients., • An organised & efficient operator – experienced in stock control, waste management, and food cost control., • A problem-solver – able to think on your feet and handle the unexpected., • A flexible & adaptable attitude – happy to work weekends and peak periods like school holidays. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a motivated Sous Chef looking for an exciting new opportunity, we'd love to hear from you. Nestled in the historic Bushy Park, The Pheasantry cafe resides amongst stunning woodland. We have looked to reflect the nature and atmosphere of the surrounding parkland within the cafe interior.

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  • Waiter / Waitress
    Waiter / Waitress
    hace 12 días
    £12.71–£14 por hora
    Jornada completa
    South Kensington, London

    Summary of Position The Waiter/Waitress owns accurate, attentive table service from first contact through farewell. The role explains the concept, asks the mandatory allergy/dietary question before every order, captures and confirms orders correctly, monitors the guest experience and escalates complaints or safety concerns without exceeding authority. Key Performance Areas (KPAs) · Guest Greeting & Concept · Menu, Allergen & Order Accuracy · POS & Service Execution · Guest Experience Monitoring · Billing, Recovery & Playbooks · Section Readiness & Teamwork Duties & Responsibilities Guest Greeting & Concept · Attend briefing, know the assigned section and verify section/POS readiness. · Reach newly seated guests within 60 seconds under normal conditions and greet to standard. · Explain the Swiss Butter concept accurately and at the right level for the guest. Menu, Allergen & Order Accuracy · Maintain current menu, fact-sheet, LTO and allergen knowledge from the approved source. · Ask the mandatory allergy/dietary question before taking the order on every table; on declaration, record and confirm it and activate PB11 through the approved RM/KM route. · Capture the order precisely, use approved options and verbally confirm the full order back to the guest. POS & Service Execution · Enter the confirmed order in POS immediately; never carry an order verbally to the kitchen or use an unofficial outage workaround. · Serve beverages and support food service to the correct guest/table, announce dishes correctly and never guess who ordered what. Guest Experience Monitoring · Check back within 2 minutes of the first bite, refill water proactively and continuously scan the section for needs. · Escalate complaints and food-safety concerns immediately; do not promise recovery outside published authority. Billing, Recovery & Playbooks · Present the bill only when requested and execute the approved payment, void and discount process. · Execute relevant failure-playbook first actions and remain inside Waiter authority. · Close the experience with a genuine farewell. Section Readiness & Teamwork · Maintain a clean, organized and ready section and coordinate with Runner, Bartender and Shift Leader without blurring role ownership. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · 100% of tables receive the mandatory allergy/dietary question before order taking. · Newly seated tables are reached within 60 seconds under normal conditions. · Orders are read back and entered into POS immediately; no verbal kitchen orders are used. · Guest check-back occurs within 2 minutes of first bite and water is managed proactively. · Complaints and food-safety concerns are escalated immediately through the approved route. · Bills are presented only on request and payment/void/discount controls are followed. Qualifications · Previous front-of-house experience is preferred; internal candidates may progress through the approved Runner pathway. · Be able to communicate and understand the predominant language(s) of the restaurant's trading area. · Be able to work standing for long periods and safely reach, bend, stoop and frequently lift up to 20kg. · Complete the current Waiter Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Strong working knowledge of the current menu, allergens, POS flow, table-service standard, guest-recovery escalation and relevant Failure Playbooks. Current Waiter certification is required before independent assignment. Where It Leads Waiter (you are here) > Shift Leader (next) > Assistant Restaurant Manager > Restaurant Manager > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Shift Leader: · Assignment Policy: Complete at least one year as a Waiter before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Waiter certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

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  • General Assistant
    General Assistant
    hace 11 horas
    £12–£15 por hora
    Jornada completa
    London

    Job Ref: COL1262 Branch: Richmond Park Location: Richmond Park, London (South West) Salary/Benefits: £14.80 Per Hour Contract type: Permanent Hours: Full Time Shift pattern: 07:00-18:00 Posted date: 06/09/2026 Closing date: 06/10/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for a motivated and enthusiastic General Assistant to support the day-to-day café operations, deliver outstanding customer service, and be a key part of our friendly team. If you're passionate about hospitality, love working with people, and enjoy a fast-paced environment, we'd love to hear from you! What You'll Be Doing: • Delivering top-tier customer service – making every customer feel welcome and ensuring a friendly, engaging atmosphere., • Assisting with food & drink preparation – supporting baristas and chefs in delivering fresh, high-quality products., • Keeping the café running smoothly – helping with cleaning, stock replenishment, and general upkeep., • Taking orders & serving customers – ensuring fast and efficient service with a smile., • Presenting products beautifully – ensuring displays look abundant, inviting, and visually appealing., • Maintaining health & safety standards – ensuring the café remains clean, safe, and, • Bringing energy & enthusiasm – supporting a positive, team-focused work environment. What We're Looking For: • A friendly, customer-focused team player – who loves working with people and creating a welcoming atmosphere., • An eye for detail & presentation – passionate about making food displays look delicious, uniform and abundant ., • A hardworking & reliable individual – with a positive attitude and willingness to learn., • A fast-paced operator – who thrives in a busy environment and enjoys variety., • A flexible & adaptable attitude – ready to work weekends and peak periods but no evenings., • Previous customer service experience – some experience in providing great customer experience is preferred - we'll provide full training! Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a friendly and enthusiastic individual looking for a rewarding role in a welcoming café environment, we'd love to hear from you. Richmond Park with it's ancient woodlands, rolling hills and open grasslands is a National Nature Reserve and teaming with life throughout the seasons. We have 1 cafe, 4 kiosks and a seasonal vintage ice cream van nestled amongst the stunning landscapes of this popular and cherished London parkland.

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  • Front of House Team Member
    Front of House Team Member
    hace 27 días
    £14 por hora
    Jornada completa
    London

    Looking for immediate start! VACANCIES CHELSEA! As Focaccia Mia is expanding, as are our roles !! We are looking for a food enthusiast with a vibrant and upbeat personality to welcome our customers . You will be the front line of making sure operation at a customer and online delivery level is ran to a professional and consistent standard! Must be available every weekend! FULL TIME AVAILABLE A high level of Front of House and management experience is necessary, especially working within food service. Additionally, as with all our roles... Level 2 Food Hygiene & Safety is MANDATORY! Duties you can expect to be hands on with will include: - 2 year of FOH experience minimum - Daily stock checks pre and post service - Packing all orders (walk-ins) • Taking orders, payments - Keeping on top of all orders and making sure they are all packed correctly - Be able to perform refunds and any queries customers may have • knowledge of allergens -be able to multitask at busy times (taking and packing orders) We welcome you to apply, if you have the required experience and feel you would be a good fit. Thank you. Job Type: Full-time Benefits: • Company events, • Discounted or free food, • Employee discount, • Sick pay, • Store discount Application question(s): • What days are you available? Experience: • FOH: 2 years (preferred) Work Location: In person

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  • Head Baker
    Head Baker
    hace 7 días
    £38000–£40000 anual
    Jornada completa
    Teddington

    Job Ref: COL1276 Branch: Bushy Park Location: Bushy Park, Teddington Salary/Benefits: up to £40,000 per annum Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 01/10/2026 Closing date: 01/11/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our Bushy Park café is a beloved destination for locals and visitors, serving expertly baked goods, handmade pastries, specialty coffee, and quality food made with care. We're looking for a talented and creative Head Baker to take charge of our on-site bakery, producing exceptional breads, pastries, and sweet treats, while also developing exciting seasonal products to be featured across the wider Colicci business. If you have a passion for artisan baking, an eye for detail, and love experimenting with seasonal flavours, we want you on our team! What You'll Be Doing: • Leading the bakery team – ensuring consistency, training junior bakers, and inspiring creativity., • Baking with passion – crafting a variety of breads, pastries, cakes, and sweet treats using traditional methods and high-quality ingredients., • Developing new seasonal products – creating limited-edition bakes to showcase fresh, seasonal ingredients across Colicci's locations., • Managing production & stock – overseeing ordering, stock take, entering stock, and stock reconciliation to maintain efficiency and reduce waste., • Ensuring excellence in hygiene & safety – upholding the highest kitchen and food safety standards., • Collaborating with the Head Chefs & General Managers – ensuring our bakery offerings stay exciting, innovative, and commercially successful. What We're Looking For: • A passionate & skilled Baker – with expertise in artisan bread and patisserie., • A creative innovator – excited to experiment with flavours and develop seasonal products that set us apart., • A natural leader – experienced in team management, training, and mentoring junior bakers., • An organised & efficient operator – experienced in ordering, stock take, stock entry, and stock reconciliation., • A problem-solver – able to think on your feet and handle the unexpected, • A detail-oriented professional – ensuring precision in every bake., • A fast-paced operator – able to deliver high volumes while maintaining quality. Why Join Colicci? • Competitive salary + performance bonus – your success is rewarded., • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice., • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business., • Team discounts – enjoy 40% off across all our sites., • A supportive team culture – where passion thrives. Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* Ready to Lead Something Special? We'd love to hear from you. Nestled in the historic Bushy Park, The Pheasantry cafe resides amongst stunning woodland. We have looked to reflect the nature and atmosphere of the surrounding parkland within the cafe interior.

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  • Sales Account Manager
    Sales Account Manager
    hace 30 días
    £41700–£55200 anual
    Jornada completa
    South Kensington, London

    Faya Trading Limited is seeking an organised, customer-focused and commercially driven Sales Account Manager to develop business sales and manage client relationships. The successful candidate will promote the company’s printing, packaging, shipping, mailbox and business-support services to individual and corporate customers. Key Responsibilities • Develop and manage relationships with existing business and individual customers., • Generate new sales leads through networking, referrals, local business outreach and follow-up of enquiries., • Promote Mail Boxes Etc.’s shipping, packaging, printing, mailbox and related business services., • Meet customers to understand their requirements and recommend suitable services., • Prepare quotations, proposals and pricing information in line with company procedures., • Follow up sales enquiries and quotations to secure new business and repeat orders., • Manage customer accounts and provide ongoing support to encourage retention and repeat business., • Coordinate with the store and operations team to ensure customer orders are processed accurately and delivered on time., • Monitor the progress of customer orders, including print, packaging and courier/shipping requirements., • Handle customer queries and resolve service issues professionally and promptly., • Maintain accurate records of customer interactions, sales leads, quotations, orders and account activity., • Monitor local market opportunities and competitor activity to identify potential growth areas., • Prepare regular sales activity and performance reports for management., • Work towards agreed sales, customer-retention and business-development targets.

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  • Sous Chef - Richmond
    Sous Chef - Richmond
    hace 1 mes
    £15.5 por hora
    Jornada completa
    London

    Colicci is a family-run hospitality brand, proudly serving London’s iconic green spaces with exceptional coffee, fresh ingredients, and high-quality café dining. Our cafés are bustling community hubs, offering a vibrant menu crafted with care. We’re looking for a skilled and motivated Sous Chef to support the Head Chef in leading the kitchen team, maintaining high standards, and delivering outstanding food. If you thrive in a fast-paced kitchen environment, have a passion for fresh, seasonal ingredients, and enjoy mentoring junior chefs, we’d love to hear from you! What You’ll Be Doing: • Supporting the Head Chef – ensuring smooth kitchen operations and high food quality., • Supervising food safety & hygiene standards – maintaining a safe, clean and compliant kitchen., • Preparing high-quality dishes – using fresh, seasonal ingredients to create our signature café menu., • Training & mentoring junior chefs – helping to develop skills and maintain consistency., • Managing food prep & cooking – ensuring consistency, speed, and presentation standards., • Overseeing stock management – supporting ordering, stock take, entering stock, and stock reconciliation., • Ensuring kitchen organisation – keeping a clean, efficient, and well-stocked work environment., • Working as part of a team – supporting colleagues to keep operations running smoothl What We’re Looking For: • A skilled & passionate chef – with previous experience as a Sous or Senior Chef de Partie., • A hands on team player – supporting the Head Chef and leading by example., • A quality-obsessed cook – who takes pride in using fresh, seasonal ingredients., • An organised & efficient operator – experienced in stock control, waste management, and food cost control., • A problem-solver – able to think on your feet and handle the unexpected., • A flexible & adaptable attitude – happy to work weekends and peak periods like school holidays. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives *Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you’re a motivated Sous Chef looking for an exciting new opportunity, we’d love to hear from

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