Store Manager
2 months ago
£42000–£43150 yearly
Full-time
Grindon, Sunderland
The Store Manager will be responsible for the efficient daily management of front-of-house and takeaway services. The duties will include: Managing front-of-house and takeaway operations Supervising staff, preparing Rota(s), and managing shift schedules Ensuring food safety, hygiene, and health standards are upheld Coordinating walk-in and online orders (Deliveroo, Just Eat, Uber Eats) Overseeing customer service and handling complaints professionally Managing stock levels and placing supply orders Monitoring food storage, checking expiry dates, and ensuring proper disposal Maintaining allergen awareness and correct food labelling Supporting junior staff training and performance management Keeping administrative records (sales logs, hygiene checklists, deliveries) Assisting in budget control and minimising operational costs Required Skills and Experience: Proven experience managing or supervising within a food service or takeaway environment Knowledge of food hygiene and UK health and safety standards Strong team leadership and scheduling ability Excellent customer service and communication skills Familiarity with stock control, ordering, and cost control Ability to maintain cleanliness and follow food safety protocols Basic record-keeping and use of POS systems
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