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Customer Liaison Officer Mobile/Field-Based | Temporary Contract | £21.38 per hour Contract Dates: 4th May - 4th July 2025 Are you a people person with a passion for delivering outstanding customer service? Do you thrive working independently, making a real difference in people's lives? If so, we'd love to hear from you. About the Role We have an exciting 2-month temporary opportunity for a Customer Liaison Officer to be the friendly, visible face of Guinness in the local area - building relationships with our renting customers, homeowners, and shared-owners. No two days will be the same. From managing lettings and tackling anti-social behaviour to conducting estate inspections and representing Guinness in court, you'll be at the heart of everything we do for our communities. What You'll Be Doing • Delivering a face-to-face customer service that truly reflects the Guinness way, • Coordinating with internal teams to resolve issues and exceed customer expectations, • Managing income, reducing debt, and keeping on top of your budget, • Handling anti-social behaviour, safeguarding concerns, fly-tipping and graffiti, • Completing health & safety and compliance checks, including fire risk assessments, • Building relationships with local stakeholders such as residents' associations, local authorities and the police, • A natural communicator with excellent interpersonal skills, • Self-motivated and comfortable managing your own workload with minimal supervision, • Confident using mobile technology and IT systems out in the field, • Strong problem-solving ability and resilience when faced with challenging situations, • Experience working through legislative or organisational change, • Experience in housing or property management, • Knowledge of social housing legislation, • Budget management experience This is a fully mobile role based within your defined customer area. You'll need to be flexible for regular evening and weekend working, and occasional travel to regional and national meetings. This is a great opportunity to gain valuable experience within a leading housing association. If you're available from 4th May and ready to hit the ground running, we'd love to hear from you.

Are you looking to gain more experience within the security industry? Are you an experienced security officer looking for flexible hours across multiple sites in Birmingham region of the UK and would like the opportunity to apply your skills and experience within the Birmingham Tea at Ward? …Apply now! As a Contract Support Officer you will be the access control to the building, meeting and greeting visitors, contractors and staff, you will be vigilant and be the first point of call for any suspicious activity. Within this you will carry out ID checks, respond to emergencies and provide information to all staff and visitors. The successful candidate will need to have customer service experience and excellent personal presentation, as these sites can be very busy dealing with members of the public, outside working, patrolling and Front of House duties as required. The suitable candidate will be able to cover sickness, holidays and events when required, including last minute cover when contacted. Full flexibility is a must for this role. Role: Contract Support Officer Pay Rate: £12.70 per hour Shift Pattern: Days, Nights and Weekends (full flexibility required) Location: Sites based in Birmingham. Role Requirements: Door Supervisor SIA licence and UK Driving licence and use of own vehicle (essential) What benefits we offer via our ReWard membership : • Discounted gym membership, • Retail vouchers, • Restaurant and Supermarket vouchers, • Cinema tickets, • SIA Licensing savings scheme, • Cycle to work salary sacrifice scheme, • To provide the security measures necessary for the safeguarding of the property and people within the premises, • Cover reception duties if/when required (Front of House experience is desired), • To protect the premises above from possible unauthorised entry by use of force or illegal instruments whereby a loss of goods may result in subsequent damage to the client's business., • To ensure effective security of the assigned patrol locations against damage by fire, water, theft or vandalism., • To detect, where possible, those responsible for losses or malicious damage to the client's property., • To ensure that all persons wishing to enter the premises are fully identified as belonging to either the authorised client's personnel or visitors whom the client management can verify., • To ensure that all reasonable instructions the client issues are implicitly and swiftly acknowledged., • To provide a robust and efficient emergency response system to any emergency within the premises/building., • To offer advice / assistance staff and visitors, • Protect the premises, property and personnel from theft, damage and violence, • Patrol the site and buildings to prevent fire, flood, theft and damage, • To deter unauthorised activity, • Search premises and people as instructed, • Provide access to cleaners and maintenance staff as instructed, • Provide first aid response, • Provide staff to assist, as directed, in support of programmes, corporate events and functions, • Checking and validating all staff, visitors and contractors passes, • Issue and log keys; ensure their security and safe return after use, • Operating, monitoring and responding to installed security and safety systems including CCTV, access control, intruder and fire alarms, • Maintaining a log of occurrences, • Production of incident reports, • Direct and assist visitors, • Locking and unlocking of offices as necessary, • Checking of firefighting equipment, • Monitoring and overseeing the effective performance of security equipment, • Comply with and operate site security instructions and policies, • Comply with and operate site emergency and Health & Safety procedures; respond as necessary to emergencies, including assistance to the emergency services in the event of fire/bomb threats Must Haves: • Valid SIA licence, • Valid CCTV licence (desired, not essential), • UK Drivers licence, • Proven work experience as a Security Officer (minimum 1 year), • Experience in Front of House/Reception duties, • Excellent customer service and communication skills, • High level of self-presentation, • IT literate- Ability to operate detecting systems and emergency equipment, • Quick thinking and problem-solving skills, • A positive attitude to dealing with people and taking on challenges Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

MMP Consultancy are working with a fantastic organisation to recruit a Client Liaison Officer to join them on a part time basis in Hampshire. Key Responsibilities: Set, coordinate, track, and ensure completion of, actions with Estate Services, Asset Service. Maximise income, and reduce debt, in defined customer areas. Deliver an amazing lettings service which leaves customers feeling satisfied. Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. Complete Health & Safety and compliance actions e.g. FRAs. Use data to monitor own performance and that of others, taking action to improve asnecessary. Manage budget and remain within budget. Manage workload. Service appointments booked by customers directly. Organise and plan customer visits that respond to customer requests. Complete regular estate inspections and take any necessary action to achieve quality Attend and present cases at court and evictions. Be the primary contact for local stakeholders e.g. residents associations, Local Authority Services, police etc. Maintain accurate and detailed customer records on the systems. Requirements: Excellent customer service delivery, demonstrating good communication Highly selfmotivated with the ability to plan and work effectively without high levels of supervision. Ability to work 'on the go' using mobile technology. Strong resource and time management, and the ability to prioritise, delivering value for money Experience of working in a climate of legislative and organisational change. Proven problem-solving and decision making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Comfortable analysing data and drawing conclusions. Ability to work with IT systems Experience of working in the housing or property sector. Knowledge of regulatory legislation for social housing

Information, Advice & Guidance (IAG) Duty Officer - First contact support within a specialist autism service Location: Hybrid with office base in Whiteley, Fareham Salary: £27,147 per annum (pro rata) Hours: 39 hours per week Monday-Friday Contract: 9-month FTC maternity cover (with the possibility of an extension to 12 months) starting approx. 1st July 2026 Are you looking for a role where your communication skills make a difference? We are looking for a positive and organised Information, Advice & Guidance (IAG) Duty Officer to be the first point of contact for autistic people, their families and professionals seeking support. This is a rewarding frontline role where your calm approach, strong communication skills and knowledge of autism will help people feel listened to, understood and guided from the very first interaction. This role is ideal for someone who enjoys being a trusted point of contact and thrives on helping people feel heard, supported and informed. About the role As an IAG Duty Officer, you will: Act as the first point of contact for all new enquiries and referrals via phone and email Provide tier 1 advice, information and signposting to families, external agencies and professionals Ensure enquiries are accurately recorded and directed to the most appropriate service Work closely with the IAG team and Business Support Administrator to deliver a timely, high‑quality service Monitor safeguarding concerns and escalate appropriately Assist within the organisation for promotional events relating to booking arrangements, confirming guest speakers, resources, promotional materials, and attend such events when required. Maintain accurate records and contribute to service statistics and reporting Your work will directly support individuals pre, during and post autism diagnosis, helping them access the right support at the right time. About you Proven office administration experience and skills Proven history of working with and supporting neurodivergent people and their families An understanding of challenges faced by autistic people and/or people with learning disabilities and other neurodivergent conditions Ability to develop and maintain excellent relationship building skills at all levels inside and outside Avenues group Communicates clearly, confidently and compassionately, even under pressure Is highly organised with strong administration and IT skills Understands safeguarding, confidentiality and GDPR Is calm, empathetic and professional when handling sensitive situations Enjoys working collaboratively as part of a supportive team Holding a Level 2 IAG qualification and Autism Pathway training are desirable — or you’ll be supported to work towards them. For more information on the role and its requirements, please see the attached Role Profile. Why join us? Joining Avenues Group and Autism Hampshire means becoming part of an organisation driven by values, compassion and a genuine commitment to improving the lives of autistic people and their families. We are committed to neuro‑affirming practice, inclusion and continuous development, offering training and opportunities to grow so you can continue building your expertise while making a meaningful difference. As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. Ready to take the next step? Apply now and help us ensure every enquiry is met with understanding, care and clear guidance. For an informal chat about the role, contact our recruitment team today or apply now and we will be in touch. We reserve the right to close this advert early if we receive sufficient applications

We are looking for a motivated and supportive Triage & Early Intervention Officer to contact victims of crime to offer support and complete initial assessments. This role is part-time working a rota pattern between 8am-8pm on Wednesday and Friday, occasional Saturday working may be required. The role is based at our office in Portsmouth. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the Role: As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs. As a Triage & Early Interventions Officer you will: Conduct comprehensive impact & risk assessments for clients. Provide tailored responses to clients' needs including information about their rights and the services available to them. Take incoming calls and efficiently triage to other teams including domestic abuse and children & young people Maintain accurate & confidential case management records. Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs. About You: Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial. You will need: Strong written & verbal communication skills. Good time management skills. Competent IT skills, able to use generic systems. To work effectively both as part of a team & independently To develop & maintain partnerships with external organisations. The ability to undertake impact & risk assessments. Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults. You will need: Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour Effective verbal and written communication skills Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s). Ability to balance competing needs and priorities Ability to work independently and as part of a team Experience of building effective working relationships across internal and external stakeholders Personal resilience to manage exposure to highly emotional or sensitive demands of the role Ability to use generic IT applications competently. Please note that as this post require police vetting, you must have lived in the UK for a minimum of three years prior to application. There is minimal requirement to travel through Hampshire. Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible. TPBN1_UKTJ

Approved Premises Worker - Location: Fareham, 77 Trinity Street, Hampshire, PO16 7SL Pay: £16.39 p/h PAYE / £21.59 Umbrella (enhanced night & weekend rates) Hours: 37 per week (rolling rota including nights & weekends) Duration: Temporary contract, 1 year with possibility of extension Start your career in Probation and Criminal Justice RSR Justice, a specialist recruitment provider to the criminal justice sector, is recruiting Approved Premises Workers on behalf of the Probation Service in Southampton. This is an excellent opportunity for recent graduates who have studied subjects such as criminology, psychology, sociology, social work, or related fields, as well as individuals with experience supporting vulnerable people (e.g. substance misuse, homelessness, or mental health). In this hands-on and rewarding role, you'll gain valuable frontline experience supporting residents in an Approved Premises setting - helping to manage risk, promote rehabilitation, and ensure a safe environment. What you'll do: * Supervise and support residents, ensuring safety and compliance with rules * Carry out building checks, monitor CCTV, and maintain secure curfews * Respond calmly to incidents and challenging behaviour * Conduct room searches, support medication routines, and assist with inductions * Be a key contact point during night shifts and emergencies * Maintain accurate records and incident reports Who we're looking for: * Risk assessment and offender management * Substance misuse and addiction * Mental health and safeguarding * Rehabilitation and resettlement of offenders * Criminology & Criminal Justice * Psychology (forensic, clinical, or counselling) * Social Work / Social Policy * Housing or homelessness services * Mental health or substance misuse support * Youth work, social care, or community roles * Security or frontline public-facing roles Most importantly, you'll be: * Reliable, observant, and calm under pressure * Flexible to work a 7-week rolling rota (including nights/weekends) What's in it for you: * Competitive hourly pay with enhanced unsocial hours rates * Structured rota for predictable shift planning * Valuable experience in a frontline criminal justice role * Pathway into Probation Services Officer / Probation Officer roles * Opportunity to work alongside criminal justice professionals Please note, this role is subject to Probation's enhanced level 1 vetting and pre-employment checks If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer

Business Support Officer needed! Location: Town Hall, Gosport Hours: 14.5 hours per week, days to be negotiated. Salary: £14.86 Contract Type: July 2026 We are seeking a highly organised and proactive Business Support Officer to provide essential administrative and operational support to our Streetscene service with a focus on Arboriculture. This is an exciting opportunity for someone who thrives in a busy, customer-focused environment and wants to make a real difference in the local community. Key Responsibilities: Provide effective business support and ensure a customer-focused service. Maintain accurate records of public enquiries. Assist in updating web content in coordination with Streetscene Managers. Handling invoicing. Supporting the Arboriculture Officer by, ordering materials, and providing general administrative support. Process orders and invoices via our procurement systems. Ensure compliance with council data and information policies. Handle customer queries and complaints professionally. Adhere to all Health & Safety, Equal Opportunities, and Safeguarding policies.What We're Looking For: Strong IT skills, particularly in Microsoft Office (Word, Excel). Excellent organisational and time management abilities. Experience working in a busy office or customer service environment. Clear communication and interpersonal skills. Ability to work independently and use initiative.Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people