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  • Bar Staff
    Bar Staff
    hace 3 días
    £12.71–£13 por hora
    Jornada completa
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

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  • Building Manager
    Building Manager
    hace 28 días
    £14110 anual
    Jornada parcial
    London

    Job title: Building Manager Reports to: Premises Clerk Location: Ealing Quaker Meeting House, 17 Woodville Road, W5 2SE Contract: Fixed term of 18 months with the possibility of becoming permanent Hours: 15 hours per week onsite Salary: £14,110 (reviewed annually) Closing Date August 7th, 2026 Interview Date August 17th, 2026 Purpose of the Role The Building Manager is responsible for ensuring the Quaker Meeting House is safe, welcoming, well-maintained, and effectively managed as both a place of worship and a community venue. The role oversees the day-to-day operation of the building, including maintenance coordination, room hire and lettings, contractor management, administration, and support for health and safety compliance, in line with Quaker values and Meeting policies. Key Responsibilities The Buildings Manager will: · Support increased and appropriate use of the Meeting House through lettings aligned with Quaker values and Meeting policies. · Manage relationships with hirers and building users. · Oversee the day-to-day running of the building and associated administration. · Supervise cleaning staff and coordinate contractors and maintenance services. · Support safeguarding and health and safety compliance by ensuring required checks, records, and procedures are maintained. · Help maintain the Meeting House as both an attractive community venue and a place of worship. Location and flexible working · The post holder will be employed by London West Area Meeting. · The role is site-based. · Flexible and family-friendly working arrangements will be considered where operationally possible. · Occasional evening and weekend work may be required. Principal Tasks Hirings and Income Development · Promote room hire and develop lettings opportunities consistent with Quaker values. · Market the Meeting House through appropriate digital and local channels. · Manage enquiries, bookings, hire agreements, and invoicing. · Coordinate bookings and balance the needs of hirers and Meeting activities. · Monitor local venue hire rates and gather feedback to improve uptake. · Build relationships with local Meeting Houses and community organisations where appropriate. Building Operations · Oversee the smooth day-to-day operation of the Meeting House. · Liaise with contractors, utilities, and relevant property organisations regarding maintenance and repairs. · Coordinate maintenance works and monitor contractor performance. · Prepare rooms and move light furniture as required for worship and hirings. · Conduct routine building and security checks, including supporting testing of fire alarms and access systems. · Maintain accurate records relating to maintenance, compliance, and building use. · Act as a keyholder and undertake lone working where required, following agreed procedures. Reporting and Administration · Work with the Treasurer to maintain records relating to hirings and building use. · Prepare reports for the Premises Committee and contribute to monitoring income and building use. · Provide quarterly updates to the Premises Committee against agreed objectives. · Support basic financial administration. Person Specification Essential · Sympathy with Quaker values and commitment to an inclusive and respectful environment. · Excellent written and spoken English. · Strong organisational and communication skills. · Ability to manage competing priorities and work independently. · Experience in building, facilities, venue, or operational management. · Experience coordinating contractors or service providers. · Ability to maintain accurate administrative and financial records. · Ability to work appropriately with vulnerable users and follow safeguarding procedures. · Competence in Microsoft Office and Google applications. · Willingness to learn and use Hallmaster booking system (training provided). · Ability to undertake lone working and keyholding responsibilities. Desirable · Experience in marketing, venue hire, or income generation. · Experience working with volunteers, committees, or community organisations. · Experience using social media, particularly Instagram and Facebook. · Knowledge of the local area. · Experience in a faith, charity, or community setting. General · Attend regular supervision and appraisal meetings. · Build effective relationships with Ealing Quakers, relevant committees, London Quaker Property Trust (LQPT), and London West Area Meeting (LWAM). · Comply with Meeting policies, including safeguarding, equality, data protection, and health and safety. · Support trustees in maintaining health and safety compliance; overall responsibility remains with Trustees. · London West Area Meeting is committed to safeguarding children and vulnerable adults. The successful applicant will be required to comply with safeguarding policies and complete a standard DBS check. Benefits Pension Contribution: 8% employer, 3% employee Annual leave: 33 days (pro-rata 99 hours annual leave per annum) including public holidays over a 12- month period. Application Process To apply please send a CV and a cover letter of not more than two A4 pages, demonstrating how your skills experience and aptitudes fit this role enquiries Interviews will be held in person in Ealing within two weeks of the closing date. Shortlisted applicants will be offered the opportunity for a visit to the Meeting House. A DBS check is required for this job. Quaker Meeting, part of London West Area Meeting (charity number 1134215)

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  • Shop Assistant / Cashier
    Shop Assistant / Cashier
    hace 2 meses
    Jornada completa
    London

    We’re looking for a reliable, friendly cashier to join our independent off-licence and convenience store in East Acton. This is a hands-on role suited to someone comfortable working independently, handling cash and card transactions, and keeping the shop running smoothly during busy periods.Hours • 6 days per week, • 9-5:30 pm, • Weekend work required, • Exact rota agreed with successful candidate; Key Responsibilities • Operate the till, process cash, card, and PayPoint transactions accurately, • Check ID for age-restricted sales (alcohol, tobacco, vapes, lottery) in line with Challenge 25, • Keep the shop floor, counter, and shelves clean, stocked, and well-presented, • Receive and check deliveries; rotate stock and monitor expiry dates, • Handle customer queries and complaints politely and professionally, • Open/close procedures, including cash reconciliation and basic security checks, • Report any stock discrepancies, equipment issues, or safety concerns to the owner/manager, • Comply with licensing conditions and store policies at all times What We’re Looking For • Punctual, trustworthy, and able to work unsupervised, • Comfortable handling cash and operating a till/EPOS system, • Good spoken English for dealing with customers and suppliers, • Basic numeracy for cash handling and stock checks, • Previous retail or customer service experience preferred but not essential, • Must be eligible to work in the UK (right to work check required before start date, in line with Home Office requirements) How to ApplyPlease send a short CV or message with your availability

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