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2nd Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support to end users. Must have strong O365 / GPO / Azure / Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays2nd Line IT Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process2nd Line IT Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every levelServices advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

Hospital Security Manager Location: London Borough of Sutton Salary: Competitive Join Assist Security Group - recent winner of four OSPA awards including Outstanding Security Company. Assist Security Group is looking for an experienced Security Manager to lead the security operation at an NHS client site in the London borough of Sutton. This role is responsible for managing the site security team, ensuring the highest standards of professionalism while maintaining the safety and security of people, property and assets. The Security Manager will also act as a deputy to the Head of Security when required and work closely with the client to maintain a strong and effective security presence. We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business. Hours: Monday to Friday, 07:00 – 17:00. To support operational requirements, occasional out-of-hours site visits may also be required. Key Responsibilities: • Lead and manage the site security team, ensuring high standards of professionalism, • Foster a strong team culture focused on service, safety and operational excellence, • Manage recruitment, training and development of the security team, • Ensure rotas and staffing levels meet operational requirements, • Respond to incidents and manage situations through to resolution, escalating to emergency services where required, • Provide clear reporting and communication to the client and internal management, • Ensure compliance with assignment instructions, policies and security procedures, • Identify risks, threats and hazards and implement appropriate mitigation measures, • Manage performance reviews, development plans and disciplinary processes where required, • Ensure patrols, alarm responses and security systems are effectively utilised, • Maintain strong collaboration with the client and wider site teams Requirments: • Previous experience managing security teams, • Strong leadership and people management skills, • Calm and effective when dealing with incidents or emergencies, • Strong communication and interpersonal skills, • High level of professionalism and attention to detail, • Flexible and able to adapt to changing priorities, • SIA Door Supervisor licence required, • CCTV licence preferred

Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. Security Supervisor - City of London - EC3V 0BT. We are seeking an experienced and adaptable days only Security Supervisor

A fantastic opportunity has arisen for a Security Night Supervisor who will demonstrate and deliver high quality customer service to both our clients and service users. Experience of security procedures, physical security requirements, Corporate policies. Position: Security Site Supervisor.

Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. Working as part of a team of security professionals working at the building, the primary role of this position is to provi

Supervisor Experience Within The Security Industry Is Essential. In conjunction with the security site manager, monitor security officer's performance, conduct annual appraisals in line with company policy and encourage their personal development. Provide the assurance of a professional and high qua

A security services provider in Greater London seeks a Security Supervisor with a valid SIA licence and at least 1 year of experience.

A national security services provider is looking for a Security Supervisor to oversee operations in Hull. You will lead a team of security officers, ensuring compliance with policies and contractual obligations while delivering exceptional customer care. Candidates must hold a valid SIA Security Lic

As Security Supervisor, you will be responsible for maintaining the highest standards of safety, security, and customer service. We are seeking a professional and proactive Security Supervisor to join our team at a prestigious client site in London. Proven experience in a security supervisory role.

A luxury hotel in London is seeking a Security Supervisor to ensure the safety and security of guests and colleagues. Responsibilities include supporting the Director of Security, leading the security team, and conducting investigations.

If you are ready to take your career to the next level in a company that values innovation and integrity, we invite you to apply for the Area Supervisor position at Kings Security Systems Ltd today!. Security Engineering Supervisor (Install). Area Install Supervisor to assist the Installation Manage

The Supervisor will play a key role in ensuring the smooth and efficient delivery of the security service at this prestigious Covent Garden location. To ensure that all security personnel adhere to their duties and policies and procedures of the site and report any breach of these immediately to the

A national Facilities Management company is seeking an experienced Security Supervisor to lead a high-performing team at a prestigious client site in London. The role involves ensuring safety, delivering exceptional customer service, and supervising security operations. Ideal candidates have proven

As Security Supervisor, you will be responsible for maintaining the highest standards of safety, security, and customer service. We are seeking a professional and proactive Security Supervisor to join our team at a prestigious client site in London. Proven experience in a security supervisory role.

As a Security Supervisor, you will play a key role in ensuring the safety and security of our guests, colleagues and hotel. Supporting the Director of Security, you will help oversee the day to day operation of the security team, lead by example on shift, and ensure everyone within the hotel feels s

A leading security services company is looking for a Supervisor to manage security operations at an educational site in Greater London. The ideal candidate will have experience in a supervisory role, excellent communication and leadership skills, and the ability to handle emergency situations.

A prominent recruitment agency is seeking a Security Warden Supervisor in Holborn, London. The role involves overseeing the Warden team, coordinating shifts, and ensuring adherence to security protocols.

A leading security services provider in the UK is seeking an Operational Supervisor to join their team at a top visitor attraction in London. The role involves supervising security officers, ensuring compliance with legal and contractual obligations, and responding to security incidents.

A leading security systems provider in the UK is seeking a Security Engineering Supervisor to assist with installations while ensuring quality and performance.

A leading security services provider in the UK is seeking a Security Supervisor to oversee daily security operations on a 12-hour night shift pattern. Previous experience in security supervision and an SIA License are essential.

The Technical Surveyor & Commissioning Supervisor is responsible for ensuring the effective planning, technical validation, and commissioning of electronic security systems across assigned projects. Technical Surveyor & Commissioning Supervisor. Supervise and execute the commissioning of electronic

Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. Proven work experience as a Security Supervisor - min 1 year. Ward Security provides security services solutions to a rang

The role of the Security Supervisor is to ensure the overall smooth running of the site, including the recruitment and training of all security staff, whilst maintaining at all times a safe and pleasant environment for our tenants, visitors and contractors. In order to comply with the Security Indus

Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. Do you have previous Security Supervisor experience and excellent communication skills? Do you provide exceptional custome

Food & Beverage Team Leader / Supervisor (M/F/X). Food & Beverage Team Leader / Supervisor. Previous supervisory experience is essential.

Door Supervisor – Saturday Only. Valid SIA Door Supervisor Licence.

The Security Team Supervisor will manage a team and lead on the day delivery of security performance in line with compliance, productivity, customer experience and Health & Safety targets, with first line people management duties. Working as part of the wider management team looking after passenger

Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm. Ensure that any important messages are conve

A reputable security services firm is seeking reliable and professional SIA door supervisors in Reading.

A security services provider is seeking a Security Supervisor in Greater London. Responsibilities include supervising a security team, monitoring security systems, and liaising with management. Candidates must have experience in security management and demonstrate strong leadership and communication

The position of Mobile Area Supervisor will support the business by ensuring the effective delivery of security operations across multiple sites. You will be a visible presence to deter potential threats, addressing security risks and suspicious activity and you will always carry out your role with

A national Facilities Management company is seeking a Security Supervisor to lead a team at a prestigious client site in London. The role involves maintaining safety standards, ensuring exceptional customer service, and overseeing security operations. Candidates should have supervisory experience, s

A security services provider is seeking an experienced Security Supervisor in London. The ideal candidate will have a valid SIA and CCTV license, with at least one year of supervisory experience. Responsibilities include supervising a security team, responding to emergencies, and ensuring customer s

Don’t miss out on this fantastic opportunity to join our team as a Security Supervisor! Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital

MS553 - Security Warden Supervisor. First Military Recruitment are currently supporting our client in the search for Security Warden Supervisor. The successful candidate will be responsible for overseeing and coordinating the activities of the Warden team during the assigned shift ensuring the smoot

A facilities management company is seeking a Mobile Security Supervisor in Greater London to oversee security operations across multiple sites. The role requires a full driving licence and SIA licence, with responsibilities including conducting patrols, maintaining security protocols, and ensuring s

The role of a Security Supervisor is an integral client facing role and will become the key stakeholder for all Security services. Our client is a global industry leader, and they are looking for an experienced Security Supervisor to join their corporate team. You will be responsible for acting as t

You will be responsible for ensuring the safety and security of the site, residents, visitors, and assets, while maintaining smooth day-to-day operations and adherence to security and emergency response protocols. Minimum 2 years’ experience as a security officer with supervisory experience. Secur

Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm. Ensure that any important messages are conve

Assist in ongoing training of resident security teams and ensure all new security officers are fully trained and inducted to site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm. Ensure Assignment Instructions are adhered to at

A leading security services company based in London is looking for an experienced CCTV Controller/Supervisor. You will be responsible for monitoring CCTV systems and ensuring the highest standards of security and customer service.

The Corporate Security Supervisor is responsible for overseeing security operations and ensuring exceptional customer service delivery through the shift, reporting directly into the Head of Security. The Security Supervisor serves as the primary point of contact for all security-related matters, ens

A holiday park operator in the United Kingdom is seeking a Security Team Member to ensure the safety and security of guests and team members. Candidates must hold a valid SIA Door Supervisor license and possess strong communication skills. Flexibility in shift work is required, and previous experien

A leading security services provider in the UK seeks an experienced Security Supervisor to oversee operations at a corporate facility in London. The role involves supervising the security team, maintaining high customer service standards, and conducting foot patrols. Required qualifications include

A security service company in Greater London seeks a Security Supervisor who will conduct staff interviews, manage security operations, and ensure high standards of communication and professionalism. Previous supervisory experience and exceptional customer service skills are desired.