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  • Application Support Lead
    Application Support Lead
    23 hours ago
    £50000–£70000 yearly
    Full-time
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Marketing Executive – Khí Tâm Therapy UK
    Marketing Executive – Khí Tâm Therapy UK
    4 days ago
    £15–£25 hourly
    Part-time
    London

    We are a fast-growing wellness and therapy ecosystem led by an internationally recognized Founder, focused on delivering evidence-based, holistic healing methods to individuals and communities in the UK and globally. As we expand our UK operations, we seek a proactive Marketing Executive to support our brand development, coordinate with agencies, and ensure a consistent, high-quality digital presence. Role Overview The Marketing Executive will work directly with the Founder once a week in the office and remotely for the remaining days. This role requires excellent communication skills, strong organizational abilities, basic content creation skills, and confidence in managing agency partners. A key part of this position involves managing and coordinating the Founder’s and Company’s social media channels, ensuring smooth alignment across all external partners. Key Responsibilities 1. Marketing Coordination • Support planning and execution of multi-channel marketing campaigns., • Work closely with external marketing and creative agencies to ensure deliverables are aligned, timely, and on-brand., • Prepare weekly marketing activity reports and insights for internal review., • Social Media Management (Founder + Company), • Manage and coordinate the daily operations of the Founder’s and the Company’s social media channels (Instagram, Facebook, TikTok, YouTube, LinkedIn)., • Schedule posts, manage content calendars, and ensure consistent brand voice., • Coordinate with agencies for content planning, approvals, and performance updates., • Monitor engagement, respond to basic community interactions, and escalate issues when needed. 3. Content Production (Basic Level) • Capture short-form content during weekly sessions with the Founder (mobile phone acceptable)., • Edit basic videos for Reels, TikTok, and Shorts using tools like CapCut or VN., • Create simple graphics and marketing materials when necessary (e.g., using Canva). 4. Founder Support (Weekly) • Attend one weekly in-person working session with the Founder., • Assist in content shoots, brainstorming sessions, workshop preparations, and marketing admin tasks., • Maintain discretion, professionalism, and excellent time management. Requirements • 1–3 years of experience in Marketing, Social Media, or related roles., • Ability to manage and coordinate multiple social media platforms., • Strong communication, organisation, and time-management skills., • Basic content creation and video editing skills., • Confidence working with agencies and managing briefs and timelines., • Self-motivated, detail-oriented, and comfortable working independently., • Ability to thrive in a founder-led, fast-growing environment., • Desirable, • Experience in wellness, healthcare, education, or service-based industries., • Familiarity with Canva or Adobe tools., • Understanding of paid ads or performance-driven marketing., • Experience in hybrid or international teams. What We Offer • Hybrid working arrangement with one in-office day per week., • Direct mentorship from the Founder and opportunities for rapid growth., • Supportive, mission-driven working culture., • Career advancement pathways as the UK operation scales.

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  • BUSINESS & FINANCIAL PROJECT MANAGEMENT PROFESSIONAL
    BUSINESS & FINANCIAL PROJECT MANAGEMENT PROFESSIONAL
    23 days ago
    Full-time
    Norbury, London

    Employer: M&N Brothers Ltd 📌 Work Location: 1513–1515 London Road, Norbury, London, SW16 4AE 🕒 Employment Type: Full-Time, Permanent ⏰ Working Hours: Monday to Friday, 9:00 AM – 5:00 PM (40 hours per week) 💷 Salary: £42,000 per annum M&N Brothers Ltd is a well-established property management and business services company operating across London. We specialise in property operations, financial planning, and strategic project development. As part of our expansion, we are looking for a highly skilled Business and Financial Project Management Professional to support our executive operations and lead high-value business initiatives. Role Overview The successful candidate will manage complex business and financial projects, monitor organisational performance, and provide strategic support to senior management. This role combines financial expertise, project leadership, and operational analysis to drive company growth. Key Duties & Responsibilities • Lead business and financial projects from planning through to completion., • Conduct financial analysis, risk assessments, and performance evaluations to support decision-making., • Prepare business cases, project plans, feasibility studies, and financial forecasts., • Develop and monitor budgets, financial models, KPIs, and operational reports., • Coordinate with internal teams, clients, external partners, and stakeholders to deliver project objectives., • Identify operational inefficiencies and implement process improvements., • Ensure compliance with UK financial regulations, reporting standards, and internal policies., • Prepare high-quality project documentation, presentations, and executive reports., • Support long-term business planning, investment analysis, and portfolio management., • Contribute to strategic initiatives that improve company growth and operational performance. Required Skills, Experience & Qualifications • Bachelor’s degree (or equivalent) in Business, Finance, Project Management, Economics, or related field., • Minimum 3 years’ experience in business project management, financial management, or strategic planning., • Proven ability to manage complex projects and meet deadlines., • Strong analytical skills with expertise in financial analysis, budgeting, and forecasting., • Excellent communication, presentation, and stakeholder management skills., • Advanced knowledge of MS Office, especially Excel and PowerPoint., • Ability to work independently, manage workloads efficiently, and deliver accurate results. Why Work With Us • Highly competitive salary, • Professional and supportive work culture, • Opportunities for long-term career growth, • Structured working hours and a stable employment environment

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  • Live-in housekeeper/house manager
    Live-in housekeeper/house manager
    1 month ago
    £2400–£2500 monthly
    Full-time
    London

    Live-in Housekeeper / House Manager We currently looking for a dedicated, discreet, and well-organised Live-in Housekeeper / House Manager to take care of cleaning, cooking, and the smooth daily running of a private residence currently under refurbishment. The property is located within the Wandsworth complex, on Heathfield Road, SW18 3HR, London, in close proximity to Wandsworth Prison. The residence is completely independent and not affiliated with the institution. The entire area is highly secured and permanently monitored, offering a safe, stable, and controlled working environment. At this stage, the workload is moderate. However, starting from January 2026, OtiPro will expand its household team, and the selected candidate will become an essential part of the property management staff. Key Responsibilities Perform daily cleaning and housekeeping tasks, maintaining a tidy and welcoming home. Prepare meals with a focus on European and Mediterranean cuisine. Manage household supplies and ensure smooth day-to-day operations. Maintain discretion, professionalism, and high standards of household management. Candidate Profile Proven experience in housekeeping, cooking, and household management. Trustworthy, discreet, and detail-oriented with strong organisational skills. Must have the legal right to work in the UK (mandatory). Must possess a UTR Number (Unique Taxpayer Reference). Willingness to live on the premises full-time. What We Offer Accommodation and meals provided. Training and professional development offered by OtiPro. A safe, fully secured, and supportive work environment. Opportunities for growth as the household team expands in 2026. Job Details Experience: Required. Employment type: Full-time, live-in position. Salary: £2,400 – £2,500 per month. Start date: January 2026. Location: Heathfield Road, SW18 3HR, London – within the Wandsworth complex (fully secured area, near Wandsworth Prison). We also welcome applications from couples who meet the above criteria. If you are a motivated, reliable, and professional individual with a passion for service excellence, we would love to hear from you.

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  • Team Member
    Team Member
    2 months ago
    £11.44 hourly
    Full-time
    London

    Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial: Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: • Basic kitchen experience., • Reasonable command of the English language. Desirable: • Food and safety level 2 certification., • Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: • Team player with flexibility for various tasks., • Professional attitude aligned with company values., • Can-do attitude and courteous approach to customers and team., • Passion for cooking and customer service., • Excellent communication skills and strong customer service ethic., • Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!

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