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  • Job Title: Patient Promoter – Conways Opticians, Sutton
    Job Title: Patient Promoter – Conways Opticians, Sutton
    10 hours ago
    £15 hourly
    Full-time
    Sutton

    Are you a people person with a passion for promoting health and well-being? Do you have the confidence and charisma to strike up a conversation with anyone you meet? If you enjoy engaging with people, making connections, and helping others, we want YOU to join our team at Conways Opticians in Sutton! About Conways Opticians: Conways Opticians is not your average optician. We believe in providing top-tier eye care with a personal touch. Our mission is simple: to help our community see better and live better. As a Patient Promoter, you’ll be at the heart of that mission—helping our local community understand the importance of eye health while promoting our services with enthusiasm and professionalism. The Role: As a Patient Promoter at Conways Opticians, you will be an essential part of our customer journey, engaging with passing foot traffic to raise awareness about the importance of eye exams and encouraging people to book their appointments with us. Your primary goal is to spark conversations, educate, and generate bookings—all while standing outside our store on the vibrant high street of Sutton. Key Responsibilities: Engage with passers-by: Warmly approach and engage people walking by, sparking conversations about the importance of eye health and the benefits of regular eye exams. Promote our services: Enthusiastically communicate our eye care services and book appointments for eye exams on the spot. Generate appointments: Create a buzz by effectively encouraging potential patients to schedule their eye exams, helping us grow our customer base. Customer service excellence: Provide outstanding customer service by being informative, friendly, and approachable at all times. Represent Conways: Be a positive ambassador of our brand by embodying our values and commitment to eye care. What We’re Looking For: Great Communication Skills: You must be confident and able to engage with a wide variety of people in a friendly and professional manner. Outgoing Personality: We need someone who’s comfortable talking to strangers, approachable, and full of energy. Customer Service Excellence: You should have a knack for creating positive experiences and making people feel comfortable and informed. Passion for Eye Health: A genuine interest in educating others about the importance of eye exams and helping them understand how we can improve their lives through better vision. Self-Motivated & Target-Driven: While you’ll have the flexibility to work your own hours, we need someone who’s goal-oriented and driven to generate appointments. Flexibility: Part-time, full-time, or weekend hours available! We’re open to accommodating your schedule. What We Offer: Competitive Pay: £15 per hour, with bonuses based on performance. Flexible Hours: Work hours that fit around your schedule—whether that’s part-time, full-time, or just weekends, we’re happy to accommodate. Supportive Environment: Join a dynamic, friendly, and passionate team that’s committed to supporting you in your success. Opportunity to Grow: As we expand, there are plenty of opportunities for career progression within the company. Why Join Us? Be part of a forward-thinking optician that puts the customer at the heart of everything we do. Work in a Vibrant Area: Sutton’s high street is the perfect place to interact with a variety of people, ensuring no two days are the same! Make a Real Difference: You’ll help people understand the value of their vision and encourage them to take action towards better eye health. If you’re ready to take the first step in an exciting new role, where you’ll be on the frontlines of real, impactful change, apply now to join the Conways Opticians family!

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  • Cafe Manager
    Cafe Manager
    4 days ago
    £30000–£32000 yearly
    Full-time
    London

    Cafe & Restaurant Manager – Toast Stores, Springfield Park, SW17 About Toast Stores Toaststores isn't just another cafe – it's a community hub in the heart of Springfield Park. Founded by two Shannon College graduates, Toast Stores is about more than food and coffee. It's about connection, kindness, and creating daily moments of joy for our guests. We're on an exciting journey of growth and evolution – and we're looking for an experienced Cafe & Restaurant Manager to lead our team and help shape the next chapter. What You'll Be Doing Leadership & People Management • Lead, inspire, and motivate both our front-of-house (FOH) and back-of-house (BOH) teams, • Work hand-in-hand with our Head Chef to ensure FOH and BOH are a well-oiled machine, aligned and communicating effectively, • Recruit, train, schedule, and develop staff to reach their potential, • Build a culture of accountability, kindness, and teamwork, • Provide regular feedback, coaching, and support, • Ensure exceptional service standards are consistently met, • Partner with the Head Chef to ensure a seamless link between kitchen output and FOH service, • Handle guest feedback and complaints in a proactive, positive way, • Maintain the welcoming, community-focused atmosphere Toast Stores is known for, • Oversee all daily operations, from opening to close, • Work with the Head Chef to align service flow, menu execution, and daily specials, • Ensure compliance with health, safety, and hygiene regulations, • Manage stock, ordering, deliveries, and supplier relationships, • Monitor and control food, beverage, and labour costs to maintain profitability, • Track wastage, portion control, and margins in collaboration with the kitchen, • Work closely with the founders on new initiatives and improvements, • Drive sales through promotions, events, and seasonal offerings, • Collaborate with the Head Chef and FOH team on menu planning and launches, • Analyse performance, produce reports, and identify opportunities to improve profitability, • Minimum 3 years' proven experience in a cafe, restaurant, or hospitality management role, • Demonstrated ability to lead, manage, and motivate FOH and BOH teams in a busy environment, • Proven experience working closely with chefs and kitchen staff to ensure smooth operations, • Strong commercial awareness, with experience managing costings, budgets, and profitability, • Knowledge of stock management, food safety, and compliance standards, • Hands-on leadership style – willing to step in wherever needed, • Strong problem-solving, organisational, and time management skills, • Genuine passion for hospitality and creating memorable guest experiences, • A leader who leads with empathy, respect, and positivity, • Flexible and adaptable, thriving in a fast-paced, evolving environment, • High personal standards – from service to cleanliness, • Must have the right to work in the UK (valid UK work visa or citizenship), • Please consider your commute time to Springfield Park, SW17 – reliability and punctuality are essential for this role, • Availability to work flexible hours, including weekends, • Physical ability to work in a high-volume cafe environment, • Food Safety Level 2 (or willingness to obtain), • Competitive salary, based on experience, • The opportunity to be part of a growing, ambitious business, • Beautiful working environment in Springfield Park, • Genuine family atmosphere where your voice matters, • The chance to make your mark and help shape Toast Stores' future

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