This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage. Skills and Requirements: Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.
Job description We are bei London a high end eco-friendly hair salon with a beautiful calm ambiance, based just 3 minutes walk from Parsons Green tube station, on the District line. We have a fantastic opportunity for an experienced, talented senior stylist to join our growing team. Your responsibilities: Delivering high end customer service bespoke to clients needs while continuing to build good relationships with clients. Uphold our values through organic hair products and principles. Cutting and styling hair for men, women and children. Provide advice and selling the featured Oway organic hair products in the salon to clients. Providing in-depth bespoke consultations for every client's needs from colour and cutting services, to various hair treatments including all colouring techniques. Work full time, flexible hours, on an average of 5 working days between Monday to Saturday. About you: Qualified Hairdresser At least 5 year experience Passionate and focused on your career in hair styling Friendly, polite and professional Enjoys providing good client service Prefers to work in a friendly social team Excellent English and communication skills
We are looking for waiting staff for our dinning room in Acton Central. We are looking for someone that can deliver a great customer service, can up-sell premium items and is able to deal with fast paced service and provide high standards as these skills are key requirement for our company. So if you think you have the "can-do attitude" and can be flexible to work then apply... In return you will receive a competitive salary.
Only applicants with right to work without sponsorship and with at least 2 years professional experience will be considered. Immediate start and multiple positions available. Lily Nails Spa and Beauty is a growing beauty salon dedicated to providing our clients with an exceptional experience. We offer a comprehensive range of services. Our team is passionate about helping clients look and feel their best in a relaxing and welcoming environment. We are excited to announce that we are opening a brand-new location at Westfield London, situated in an area designed to showcase the best of high street offerings. This new shop will be a hub for beauty and wellness, and we are looking for talented and enthusiastic Nail Technicians to join our expanding team. If you have a passion for beauty, a keen eye for detail, and a commitment to delivering outstanding customer service, we want to hear from you! Key Responsibilities: Provide expert nail services, such as acrylic nails, gel powder nails, SNS, BIAB, manicures, pedicures, nail art, and shellac treatments. Perform spa and relaxation therapies, including hot stone massage, aromatherapy, massage and body scrubs. Maintain the highest standards of hygiene and cleanliness, ensuring all tools and equipment are sanitised and treatment areas are spotless. Build strong relationships with clients by providing personalised consultations, recommending treatments, and offering aftercare advice. Promote and sell retail products, including skincare, nail care, and beauty tools, to enhance the client experience. Stay up-to-date with the latest beauty trends, techniques, and products to ensure our services remain cutting-edge. Requirements: Minimum 2 years experience as a Nail Technician or similar role. Relevant qualifications in nail technology, or a related field are essential. Excellent communication and interpersonal skills, with the ability to make clients feel comfortable and valued. Fluent in English (both written and spoken) – this is essential for client consultations and team communication. A friendly, professional, and customer-focused attitude. Flexibility to work weekends and evenings as required. A passion for the beauty industry and a commitment to delivering exceptional service. All applicants must have the right to work and live in the UK. Please note that we cannot provide job sponsorship at this time. Desirable Skills: Experience with advanced nail techniques (e.g., ombré powder, SNS, BIAB, nail art). Experience in retail sales and upselling products. Familiarity with seasonal packages (e.g., bridal packages, holiday specials) and men’s grooming services. What We Offer: Competitive salary with commission opportunities for retail sales and treatments. Ongoing training and professional development to enhance your skills. A supportive and friendly team environment where your contributions are valued. Discounts on treatments and products for you and your family. Opportunities for career growth within a growing business. Flexible working hours to suit your lifestyle. How to Apply: If you’re passionate about beauty and wellness and want to be part of a dynamic team, we’d love to hear from you! Please send your CV explaining why you’d be a great fit for Lily Nails Spa and Beauty. Join us at Lily Nails Spa and Beauty, where we help clients feel pampered, confident, and beautiful every day! Job Types: Full-time, Part-time, Permanent, Graduate Pay: Up to £38,751.00 per year Additional pay: Performance bonus Tips Benefits: Company events Employee discount Schedule: 8 hour shift Monday to Friday Weekend availability Work Location: In person