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- Morcom autocare Ltd
Sales Administrator13 days ago£38700–£41000 yearlyFull-timeTyseley, BirminghamA Sales Administrator in the automotive industry plays a key role in supporting the sales team and ensuring smooth operations within the sales department. Their responsibilities often include administrative tasks, coordinating with other departments, and helping drive the sales process forward. The automotive industry, which includes vehicle manufacturers, dealerships, parts suppliers, and related services, demands an organized and detail-oriented individual in this role. Key Responsibilities: Sales Support: Assist the sales team with preparing and processing quotes, sales orders, and contracts. Maintain customer records, ensuring accurate and up-to-date information in CRM systems. Follow up on sales leads and customer inquiries, providing timely responses and support. Order Management: Manage the order lifecycle, from order creation to delivery, ensuring all documents are correct and processed efficiently. Liaise with inventory management or manufacturing teams to confirm product availability and lead times. Track order status and provide updates to customers as needed. Customer Communication: Act as a point of contact for customers, handling inquiries, complaints, and providing solutions as needed. Coordinate between customers, the sales team, and other departments (logistics, finance, production) to ensure smooth operations. Documentation & Reporting: Prepare sales reports, track KPIs (Key Performance Indicators), and ensure that sales data is accurately recorded and reported. Maintain up-to-date records of customer interactions and sales activities. Assist in preparing presentations or reports for management, summarizing sales performance, forecasts, and market trends. Inventory and Supply Chain Coordination: Work with the supply chain and logistics teams to track inventory and ensure timely delivery of automotive products (vehicles, parts, accessories). Monitor stock levels and help manage the ordering of parts or vehicles when needed. Coordination with Finance: Ensure that all invoicing, credit checks, and payment processing related to sales orders are completed promptly. Assist the finance department with customer account queries and follow up on overdue payments. Market & Product Knowledge: Stay updated on the latest industry trends, product offerings, and competitive market dynamics to provide relevant insights to the sales team. Help identify opportunities for cross-selling or up-selling based on customer needs and preferences. Customer Relationship Management (CRM): Utilize CRM tools to track customer interactions, manage follow-ups, and ensure data integrity. Monitor customer satisfaction and work to maintain positive long-term relationships.
Immediate start!No experienceEasy apply - your DWM
Sales Executive2 months ago£18000–£32000 yearlyFull-timeBirminghamIf you’ve been looking for a place to kick-start your career in sales… Your DWM is a successful direct-selling company focusing on lead generation primarily in the energy sector, but with operations in broadband and charity fundraising. We are seeking motivated and outgoing individuals to join our team as a Trainee Sales Executive. In this position, you will play a crucial role in promoting our partners and their services to potential customers. This is a great opportunity for someone who enjoys face-to-face interactions and has excellent communication skills. Previous sales or industry experience is not necessary. This is a great chance to gain experience to break into the sales world; with our training program, you will gain the skills to become a great salesperson and trainer. Duties: · Engage with potential customers in person to promote our products and services. · Provide information about our company, products, and services. · Collect contact information from potential customers for follow-up purposes. · Answer any questions or concerns that potential customers may have. Benefits of working with us – · Full training provided. · We only promote managers from within. · Open door policy. · 1-1 support. · Free eye test. · Birthday off. · We offer both employed and self-employed positions. · We support and reward you for your hard work. (Please note this role includes either door-to-door sales or venue-based sales)
Immediate start!No experienceEasy apply
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