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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    24 hours ago
    £27000 yearly
    Full-time
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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  • Business Development Executive
    Business Development Executive
    22 days ago
    £26200–£28000 yearly
    Full-time
    Uxbridge

    Job Title: Business Development Executive (SOC Code: 3554) Company: Nails with Dee Ltd Location: Uxbridge, London Employment Type: Full-time, Permanent Salary: £41,700 – £43,000 per annum About the Role The Business Development Executive will play a key role in supporting the company's expansion strategy by identifying new business opportunities, conducting market research, developing commercial relationships, and contributing to mergers, acquisitions, and branch development projects. The successful candidate will work closely with senior management to develop growth strategies, strengthen relationships with business partners, negotiate commercial opportunities, and support the successful launch and development of new salon locations. Key Responsibilities • Conduct market research and competitor analysis to identify growth opportunities, acquisition targets, and emerging trends within the UK nail and beauty industry., • Identify and develop new business opportunities through networking, market intelligence, referrals, and commercial partnerships., • Build and maintain strong relationships with salon owners, landlords, suppliers, investors, and other key stakeholders to support business expansion., • Prepare business proposals, presentations, commercial plans, and supporting documentation for potential mergers, acquisitions, and partnership opportunities., • Support the development and implementation of business development strategies that align with the company's long-term expansion objectives., • Participate in commercial negotiations with prospective business partners and assist management throughout the acquisition and branch opening process., • Work collaboratively with marketing, operations, finance, and senior management teams to ensure successful integration and launch of new business locations., • Monitor business development activities, maintain accurate records of leads and opportunities, and prepare regular reports on sales pipelines, market developments, and project progress., • Attend networking events, industry exhibitions, and business meetings to promote the company's services and establish valuable commercial relationships., • Identify opportunities to improve operational efficiency, customer reach, and business performance across both existing and newly acquired salon locations., • Support management in evaluating the commercial viability of potential investment and expansion opportunities., • Ensure all business development activities are conducted in accordance with company policies and relevant legal and regulatory requirements. Key Requirements • Proven experience in business development, sales, commercial management, or a related role., • Strong understanding of business growth strategies, client relationship management, and commercial negotiations., • Excellent communication, presentation, and interpersonal skills., • Minimum English language proficiency of B2 level, both written and spoken., • Strong analytical skills with the ability to conduct market research and evaluate business opportunities., • Ability to prepare professional proposals, reports, and commercial documentation., • Excellent organisational and time management skills with the ability to manage multiple projects simultaneously., • Commercial awareness with a proactive and results-driven approach., • Ability to work independently while collaborating effectively with cross-functional teams., • Willingness to travel as required to support business expansion and new branch development. Benefits • 28 days paid annual leave (including Bank Holidays)., • Opportunity to contribute to a rapidly expanding luxury nail salon brand with ambitious nationwide growth plans., • Professional development and career progression within a growing business., • Competitive salary package., • Opportunity to be directly involved in mergers, acquisitions, and the establishment of new salon locations across the UK.

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