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- The Reggae Kitchen
General Manager7 days ago£28000–£37500 yearlyFull-timeCroydonJob Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals. • Identify new market opportunities and recommend business development initiatives. • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports. • Analyze P&L statements, balance sheets, and cash flow to ensure financial health. • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance). • Establish performance metrics (KPIs) and monitor progress toward operational targets. • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff. • Conduct performance reviews, set development plans, and foster a culture of continuous improvement. • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models. • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals. • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution. • Implement quality assurance and compliance programs. • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards. • Identify operational risks and develop mitigation strategies. • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred. • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role. • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management. • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams. • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes. • Communication: Excellent verbal and written communication, negotiation, and presentation skills. • Analytical Skills: Proficient in data analysis and performance/operation metrics. • Adaptability: Comfortable working in fast-paced, changing environments. • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”] • Travel: Up to X% domestic/international travel may be required. • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure. • Comprehensive benefits package (health, dental, vision, retirement). • Professional development and continuing-education opportunities. • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.
Easy apply - Mimi
Head Chef1 month agoFull-timeLondonHead Chef — Launch & lead a groundbreaking Café in South East London South East London | 🕒 Full-time | Competitive salary + profit share potential About Us We’re creating more than just a café — this is a space where the energy of original South London meets the tastes of the city’s new wave. Think: unapologetically local, creatively elevated, and community-driven. Our menu will blend modern British comfort, bold global flavours, and nostalgic nods to the streets that raised us — all with the quality and presentation expected from a city that loves to brunch, snack, and gather in style. We’re looking for a Head Chef who can bring this vision to life — someone who’s as passionate about the details as they are about the bigger picture. If you want to shape a kitchen that people travel across the city for, this is your chance. The Role This isn’t just a job. This is your kitchen. Your menu. Your moment! As our Head Chef, you’ll: Design and execute a unique, fresh, South London-inspired menu that speaks to both long-time locals and newer residents. Champion quality, sustainability, and seasonality in every dish. Build and lead a small but mighty kitchen team with high standards and creative flair. Ensure exceptional food hygiene, cost control, and consistency. Work closely with ownership to refine the vision, shape specials, and adapt to trends. Be the face of the kitchen — engaging with customers, collaborating on events, and becoming part of the community fabric. What We’re Looking For ✔ A chef with serious talent, creativity, and ambition — someone ready to leave their mark. ✔ Proven experience as a Head Chef or Senior Sous in a fast-paced, quality-focused kitchen (brunch, small plates, bakery, or fusion experience a bonus). ✔ Strong understanding of modern café culture + an appreciation for London’s diverse food scene. ✔ Ability to design and cost menus that balance flair, profit and accessibility. ✔ Confident, inspiring leadership style — you’ll recruit, train, and motivate a small team from the ground up. ✔ Passion for local suppliers, ethical sourcing, and seasonal ingredients. Perks • A genuine opportunity to build something from the start. • Profit-sharing options for the right candidate. • Creative freedom: your ideas will shape this café. • Potential for future expansion and career growth as we scale.
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