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Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner to implement stra

You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs a

Service Designer - Central Government (Contract).

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. Enable a consistent and productive dialogue between Users, Project Management, Service Delivery & Service Operation

A leading media and entertainment brand is seeking a Lead Service Designer to own the design of customer journeys across sales and service experiences. The role includes leading teams, driving service design strategy, and improving service solutions. Ideal candidates will have experience in journey

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

We are seeking a Senior Service Designer to join our team:. Technology, Information and Internet, Information Services, and Strategic Management Services. Service Design, Experience Strategy, Business Transformation, or Strategic Consulting.

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Proven record in service design projects, includi

A leading consulting firm in Greater London is seeking a talented individual to join their Digital & Data team.The position involves leading design projects from inception to execution, fostering high-performing teams, and innovating with AI technologies.The ideal candidate will have experience in c

Are you a Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical servi

As a Lead Service Designer, you’ll bring 8+ years of experience designing human‑centred services that balance business value, technical feasibility, and user desirability. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑end serv

A leading IT consulting firm in the UK is hiring a Senior Service Designer to enhance service design and user research within a collaborative team. This entry-level role requires proven experience in service design, strong synthesis skills, and the ability to manage stakeholder relationships.

Strong practical application of service design methods and tools across complex services. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. This is a hands‑on role for someone who enjoys getting stuck in, shaping services end to end and working closely with smart, m

Ճ Lessons, take care : Support the learning and development of less experienced and trainee Service designer within the team. Create high quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints. A leading IT Consultancy is see

A reputable technology company in the UK seeks a skilled IT Service Designer to join their Digital Solutions team. The role involves leading the service design lifecycle for IT services, focusing on security and user experience. You will collaborate with various teams to ensure services align with b

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. Design user‑focused services that meet programme goals. Collaborate with technical and operationa

A government department in the UK is seeking a Senior Service Designer to lead design projects across multiple services. The successful candidate will be responsible for ensuring user needs are met and will collaborate with various teams to improve service delivery.

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. Ideal app

Service Designer / Senior Service Designers. Description for the Service Designer. Experience for the Service Designer roles.

As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. Collaborate with stakeholder across the agency including service owners, product owners, user resear

Proven ability to lead service design projects with multiple designers and manage complex design engagements. We are seeking a talented Service & UX Designer to join our UK Studio. As both a hands‑on practitioner and coach, you will craft compelling and well‑considered products & services, confi

An UK government agency is seeking a Senior Service Designer to enhance and design seamless services based on user data. This role involves collaborating with various professionals to conduct service design activities, ensure compliance with accessibility standards, and contribute to a user-centered

A recruitment agency is looking for a Senior Service Designer to lead design efforts within the public sector. The role involves mentoring junior designers, ensuring services meet user needs, and documenting design decisions. Key skills required include Service Design experience, Agile methodologies

You will be working closely alongside a Senior User Researcher, Content Designer, Product Designer, the Head of Service Design, and a wider non-UCD team. I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service De

On behalf of the Cabinet Office, we are looking for a Service Designer (Inside IR35) for a 3 Month contract based Remote with occasional travel to either London, York or Glasgow office. Use research and analytics to understand policy areas and users needs, identify service failures and test differen

Lead Interaction Designer - Crown Prosecution Service - G7. Beyond CPS, you’ll work with designers across the Criminal Justice System to create joined-up, end-to-end services that deliver real impact for users. At the Crown Prosecution Service (CPS), we design user-centred services that make the c

As an experienced Service Designer (Consultant) at Kainos, you will be responsible for delivering end‑to‑end, efficient, and consistent service experiences. Input to and influence the future of the service experience. You will be part of our growing Experience Design capability creating exemplar

As a Service Designer, itll be your role to: work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Service Designer (12-Month FTC). Were looking for someone to help create seamless digital experiences for our customers, to build

A global leader in Customer Data Science is seeking a Service Design Principal to lead service design initiatives for impactful client experiences. The ideal candidate should have proven experience in service design, excellent stakeholder management skills, and the ability to navigate complex enviro

A leading IT Consultancy is seeking a Service Designer on a contract basis. Candidates should have extensive experience in service design, user research, and the ability to facilitate design workshops.

A leading digital consultancy in Greater London seeks a Service Designer to design user-centered end-to-end services. This role demands an innovative approach to service design to align user needs with technology capabilities. Candidates should have proven experience in service improvements and be f

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. We looking to hire our first Lead Service Designer, to drive strategic systems thinking, exceptional collaboration, and

A leading UK banking institution is seeking a proactive Service Designer for a 12-month fixed-term contract in London. Key responsibilities include collaborating with agile teams, shaping strategic initiatives, and enhancing services based on user insights.

They are looking for an experienced Service Designer with extensive experience working within central government. Skilled in mapping user journeys, service blueprints, and improving user-centred services. Experience designing end-to-end services within.

A leading consultancy firm in Greater London seeks an experienced individual to lead complex design projects and foster innovation through AI technologies.You will work collaboratively with multiple stakeholders while ensuring design excellence across various projects.Candidates should have a strong

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Mentor and inspire, supporting Service Designers and fostering a culture of creativity and collaboration. Expertise in designing en

We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis. As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters.

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Lead Service Designer – Role Overview. You establish best practices for Service Design delivery, documentation and mea

Service Designer – Remote – Circa £500 per day outside ir35 - 2/3 months with likely extension. They require someone withextensive experience working in the Public Sector,specificallywith Government Digital Services.

A leading financial institution is seeking a Senior Service Designer to create comprehensive service journeys, enhancing user engagement across digital and offline channels.

Map current service journeys and design service blueprints for new and/or improved services or processes across multiple channels. As a senior service designer, you will:. The Government Digital and Data Profession Capability Framework provides more details about the role of a Grade 7 Senior Service

If you are a User Research and Service Design Lead who can bring structure, creativity and clarity to high profile government services, Ncounter would like to hear from you. Get notified about new Service Designer jobs in London, England, United Kingdom. Join to apply for the Service Designer role a

As a Service Designer at Triad you will play a significant role in our client assignments, designing end‑to‑end services that align user needs, business goals and technology capabilities to create seamless, impactful experiences. Proven experience in Service Design with a strong portfolio of end

A leading Governing body in the UK is seeking a Digital Service Designer to drive service design initiatives. You will develop propositions that align with policy intentions, prototype services, and conduct usability testing.