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Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:. In this role, you will combine hands-on service design practice with design leadership. Have experience supporting colleagues or partners to build confidence and capability in service design and co-

You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs a

Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:. In this role, you will combine hands-on service design practice with design leadership. Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice acr

Service Designer / Service Architect - Umbrella - Highly Remote - 3 Months. Defining Operating Models and Service Requirements.

Ability to identify and solve service risks with iterative design and communicating developments. RESPONSIBILITIES- Refine and further develop the service map.

Service Designer - Central Government (Contract).

Service Designer / Service Architect - Umbrella - Highly Remote - 3 Months. Defining Operating Models and Service Requirements.

A premier consulting firm is seeking a Senior Service Designer to guide service design across major programmes within a national digital programme. This role involves leading service design activity, mentoring junior colleagues, and championing ITIL 4 and Agile practices. Candidates must have proven

A leading specialist bank is seeking a Lead Service Designer. Apply now for a rewarding opportunity to impact customer relations in financial services.

We are seeking a Senior Service Designer to join our team:. Technology, Information and Internet, Information Services, and Strategic Management Services. Service Design, Experience Strategy, Business Transformation, or Strategic Consulting.

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Proven record in service design projects, includi

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. Enable a consistent and productive dialogue between Users, Project Management, Service Delivery & Service Operation

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

A prominent tech consultancy in the UK is seeking a Service Designer to enhance their design capabilities. Responsibilities include simplifying complex information and defining service visions. The successful candidate will lead multidisciplinary teams in developing user-centered services and work o

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. Ideal app

A leading genomic healthcare organization in Greater London is seeking a Senior Service Designer. The ideal candidate will have proven expertise in service design, strong communication skills, and experience in tackling complex service challenges. This role focuses on enhancing service delivery thro

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Case studies demonstrating the successful application of Service Design to deliver good publi

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. You establish best practices for Service Design delivery, documentation and measurement in complex, multi-service organi

A leading technology firm in Greater London is seeking a Senior Service Designer to deliver high-profile digital products and services.

We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis. As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters.

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Mentor and inspire, supporting Service Designers and fostering a culture of creativity and collaboration. Expertise in designing en

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

Senior Service Designer, CAPACITY. Strong hands‑on service design skills across discovery, definition, prototyping and testing, with the ability to translate insight into tangible concepts. Lead and deliver place‑based change work at Capacity, focusing on the Fundamental Voices programme and gro

Service Designers at V1 work across the full service lifecycle, from discovery through to live. You’ll collaborate closely with content designers, interaction designers, product managers, user researchers, business analysts and technical leads. We're looking for a strategicībā, systems‑minded

Proven ability to lead service design projects with multiple designers and manage complex design engagements. We are seeking a talented Service & UX Designer to join our UK Studio. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you

You will be working closely alongside a Senior User Researcher, Content Designer, Product Designer, the Head of Service Design, and a wider non-UCD team. I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service De

Beyond CPS, you’ll work with designers across the Criminal Justice System to create joined-up, end-to-end services that deliver real impact for users. At the Crown Prosecution Service (CPS), we design user-centred services that make the criminal justice system easier to use, quicker to deliver, an

A recruitment agency is looking for a Senior Service Designer to lead design efforts within the public sector. The role involves mentoring junior designers, ensuring services meet user needs, and documenting design decisions. Key skills required include Service Design experience, Agile methodologies

A global leader in Customer Data Science is seeking a Service Design Principal to lead service design initiatives for impactful client experiences. The ideal candidate should have proven experience in service design, excellent stakeholder management skills, and the ability to navigate complex enviro

A leading consultancy firm in Greater London seeks an experienced individual to lead complex design projects and foster innovation through AI technologies.You will work collaboratively with multiple stakeholders while ensuring design excellence across various projects.Candidates should have a strong

Senior Service Designer (12‑Month FTC). As a Senior Service Designer, your role will include:. Researching and documenting current state services and experiences, and prototyping future state services.

A leading UK digital consultancy seeks a Senior Service Designer to enhance their service design practice. This hybrid role in Manchester or London requires extensive service design expertise and Agile delivery experience. The successful candidate will engage with senior stakeholders, lead the strat

A leading technology innovation firm in Greater London is seeking an experienced Senior Service Designer to deliver high-profile digital products for major companies and public sector organizations. Ideal candidates should have a strong background in service design and agile methodologies.

Articulate service goals and direction using artefacts such as service maps, service blueprints, and value propositions. Extensive experience designing services end-to-end and improving underperforming services. Senior Service Designer (Consulting).

A leading technology firm in the UK is seeking a Senior Service Designer to deliver high-profile digital products for major public-sector organizations.

A leading provider of technology solutions is seeking a Senior Service Designer in the United Kingdom. The ideal candidate should have 8-9 years in Service Design and experience leading transformation programs.

Lead service design processes autonomously with minimal supervision; create service design artefacts such as current/future-state user journeys, personas, service concepts, service blueprints and other outputs. Get notified about new Service Designer jobs in United Kingdom. Senior Service Designer C

A leading consulting firm is seeking an experienced Senior Service Designer to join a Central Gov Discovery project. The role involves journey mapping, ideation workshops, and service prototypes.

A community-focused organization in the Liverpool City Region is seeking a Senior Service Designer to lead place-based change initiatives and enhance service design practices. The role requires strong user-centered design skills and involves supporting the Fundamental Voices programme, which aims to

At CGI, our Service Designers play a vital role in shaping end-to-end services that improve how complex systems are designed, assured, and delivered. In this role, you will work as a Senior Service Designer supporting a small internal design team during discovery phases. You’ll apply user research

Proven expertise in service design, with hands‑on experience using tools such as service blueprints, journey maps, service patterns, and process mapping, and a strong portfolio demonstrating human‑centred design in complex services. We are hiring a Senior Service Designer to play a pivotal role

Senior Service Designer - Inside IR35 Contract. We are looking to recruit an Senior Service Designer on a contract basis who can work effectively in a multidisciplinary team, and deliver excellent results across GDS projects for Version 1’s customers in the public sector. Version 1 has celebrated

UX Designer / User Experience Designer / UI Designer - Government. As a Senior Service Designer, you will play a pivotal role in shaping how UCL delivers its most critical services to students and staff. Sign in to set job alerts for “Service Designer” roles.

A strong portfolio demonstrating end‑to‑end service design work: from discovery and insight through to service blueprints and future‑state journeys. Proven record in service design projects, including journey mapping, service blueprinting, and storyboarding. We’re looking for an experienced

A leading design agency is seeking a Senior Service Designer for a fixed-term role. The role involves designing a complex end-to-end service, emphasizing stakeholder relations and experience in both digital and non-digital applications. Ideal candidates should have a broad toolkit for service design

As a Senior Service Designer at Netcompany you will deliver high‑profile digital products and services for some of the UK’s largest companies and public‑sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital