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Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:. In this role, you will combine hands-on service design practice with design leadership. Have experience supporting colleagues or partners to build confidence and capability in service design and co-

You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs a

Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:. In this role, you will combine hands-on service design practice with design leadership. Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice acr

Ability to identify and solve service risks with iterative design and communicating developments. RESPONSIBILITIES- Refine and further develop the service map.

Service Designer - Central Government (Contract).

Service Designer / Service Architect - Umbrella - Highly Remote - 3 Months. Defining Operating Models and Service Requirements.

Lead Interaction Designer - Crown Prosecution Service - G7. Beyond CPS, you’ll work with designers across the Criminal Justice System to create joined-up, end-to-end services that deliver real impact for users. At the Crown Prosecution Service (CPS), we design user-centred services that make the c

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

We are looking for a Senior Service Designer to join our team and help shape services that make a real difference to people’s lives during times of crisis. As a Senior Service Designer, you will lead the design and improvement of services that support people affected by emergencies and disasters.

We’re looking for a Senior Service Designer to lead the way in shaping user‑centred, inclusive, and efficient services that meet real needs and deliver real impact. Mentor and inspire, supporting Service Designers and fostering a culture of creativity and collaboration. Expertise in designing en

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

Senior Service Designer, CAPACITY. Strong hands‑on service design skills across discovery, definition, prototyping and testing, with the ability to translate insight into tangible concepts. Lead and deliver place‑based change work at Capacity, focusing on the Fundamental Voices programme and gro

A leading UK digital consultancy seeks a Senior Service Designer to enhance their service design practice. This hybrid role in Manchester or London requires extensive service design expertise and Agile delivery experience. The successful candidate will engage with senior stakeholders, lead the strat

A premier consulting firm is seeking a Senior Service Designer to guide service design across major programmes within a national digital programme. This role involves leading service design activity, mentoring junior colleagues, and championing ITIL 4 and Agile practices. Candidates must have proven

Articulate service goals and direction using artefacts such as service maps, service blueprints, and value propositions. Co‑create new service propositions or evolve existing services across complex organisational environments. Extensive experience designing services end-to-end and improving under

A leading technology firm in the UK is seeking a Senior Service Designer to deliver high-profile digital products for major public-sector organizations.

A leading provider of technology solutions is seeking a Senior Service Designer in the United Kingdom. The ideal candidate should have 8-9 years in Service Design and experience leading transformation programs.

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

As a Senior Service Designer, your role will include:. Researching and documenting current state services and experiences, and prototyping future state services. Senior Service Designer (12‑Month FTC).

A leading technology firm in Greater London is seeking a Senior Service Designer to deliver high-profile digital products and services.

At CGI, our Service Designers play a vital role in shaping end-to-end services that improve how complex systems are designed, assured, and delivered. You’ll apply user research and insight to shape clear, end-to-end service propositions, translating complex organisational, stakeholder, and technol

Proven expertise in service design, with hands‑on experience using tools such as service blueprints, journey maps, service patterns, and process mapping, and a strong portfolio demonstrating human‑centred design in complex services. We are hiring a Senior Service Designer to play a pivotal role

Senior Service Designer - Inside IR35 Contract. We are looking to recruit an Senior Service Designer on a contract basis who can work effectively in a multidisciplinary team, and deliver excellent results across GDS projects for Version 1’s customers in the public sector. Version 1 has celebrated

UX Designer / User Experience Designer / UI Designer - Government. As a Senior Service Designer, you will play a pivotal role in shaping how UCL delivers its most critical services to students and staff. Sign in to set job alerts for “Service Designer” roles.

Senior Service Designer / Senior Customer Journey Designer is required by my global financial services client. Proven experience as a Service Designer, with a strong portfolio demonstrating expertise in journey mapping and service design. The ideal candidate will have a strong background in service

Our exclusive Consulting partner urgently requires the services of an experienced Senior Service Designer to join a Central Gov Discovery project. Journey mapping and service blueprints. Service design prototypes for testing.

A leading financial services company is seeking a Lead Service Designer to enhance customer experiences across channels. The role involves developing service strategies, leading cross-functional teams, and utilizing service design methodologies to improve customer satisfaction. Candidates should hav

As a Lead Service Designer, you’ll bring 8+ years of experience designing human-centred services that balance business value, technical feasibility, and user desirability. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end services f

A leading specialist bank is seeking a Lead Service Designer. Apply now for a rewarding opportunity to impact customer relations in financial services.

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. You will help shape and transition critical national services, working as part of a cross‑functio

Advocate for user-focused transformation, engaging with service managers, user researchers, UI/UX designers, and program directors to demonstrate the impact of user-centric solutions. Stealth iT Consulting are currently supporting a huge player within the digital consulting world and we are looking

Service Designers at V1 work across the full service lifecycle, from discovery through to live. You’ll help shape service visions, facilitate workshops, and define the structures, processes and journeys that underpin great services. We're looking for a strategicībā, systems‑minded Service Desi

Proven ability to lead service design projects with multiple designers and manage complex design engagements. We are seeking a talented Service & UX Designer to join our UK Studio. As both a hands‑on practitioner and coach, you will craft compelling and well‑considered products & services, confi

You will be working closely alongside a Senior User Researcher, Content Designer, Product Designer, the Head of Service Design, and a wider non-UCD team. I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service De

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. You establish best practices for Service Design delivery, documentation and measurement in complex, multi-service organi

A recruitment agency is looking for a Senior Service Designer to lead design efforts within the public sector. The role involves mentoring junior designers, ensuring services meet user needs, and documenting design decisions. Key skills required include Service Design experience, Agile methodologies

A global leader in Customer Data Science is seeking a Service Design Principal to lead service design initiatives for impactful client experiences. The ideal candidate should have proven experience in service design, excellent stakeholder management skills, and the ability to navigate complex enviro

A leading consulting firm is seeking an experienced Senior Service Designer to join a Central Gov Discovery project. The role involves journey mapping, ideation workshops, and service prototypes.

A community-focused organization in the Liverpool City Region is seeking a Senior Service Designer to lead place-based change initiatives and enhance service design practices. The role requires strong user-centered design skills and involves supporting the Fundamental Voices programme, which aims to

A leading design agency is seeking a Senior Service Designer for a fixed-term role. The role involves designing a complex end-to-end service, emphasizing stakeholder relations and experience in both digital and non-digital applications. Ideal candidates should have a broad toolkit for service design

As a Senior Service Designer at Netcompany you will deliver high‑profile digital products and services for some of the UK’s largest companies and public‑sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital

A government agency in the UK is seeking a Senior Service Designer to lead service design efforts aimed at enhancing the customer journey in land and property registration. This role involves visualizing services, conducting workshops, and embedding best practices in a hybrid working environment.

A humanitarian organization in the United Kingdom is seeking a Senior Service Designer to shape services that support individuals during emergencies. Candidates should have experience in service design, strong user research skills, and a commitment to inclusive design. Responsibilities include leadi

Share understanding of approach to service design and maturity and how this supports the Scottish Government approach (Scottish approach to service design and digital service standards). This is an opportunity for an experienced service designer to create meaningful impact, drive positive change, an

A leading talent acquisition consultancy is seeking a Senior Service Designer in London for a 6-month hybrid contract. The role involves leading service design, mentoring junior team members, and collaborating on user-focused service delivery.

Design: using empathic and user-centred design practices, responsible for designing and developing solutions for new or existing products and services, considering business vision, values, product strategy whilst delivering exceptional customer experiences, from generating concepts to creating user

Proven expertise in Journey Management, System Thinking, Service Offerings, and Service Ecosystems design. You will focus on Journey Management, System Thinking, Service Offerings, and Service Ecosystems, designing practical solutions that streamline workflows and enhance employee interactions acros

A public service design firm is seeking a Senior Service Designer to lead the design of cohesive and efficient public services. Key responsibilities include prototyping service approaches, coaching others, and influencing service transformation. The ideal candidate will utilize comprehensive Service