Service desk jobs in Reading - Page 2

Strong experience across 2nd Line Service Desk Support * Full right to work in UK - Must hold a UK Driving License If you are a 2nd Line Support Engineer, working in an Managed Service (MSP ...

An IT service desk. * 3rd Line support * Problem/incident Management * Managing a team of 5 or more people * Desktop, Networking, Server experience. * ITIL V4 or v3 Benefits include: * Base up to ...

Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support ...

The 2nd Line IT Support Engineer will work alongside the Service Desk Team providing excellent technical support and troubleshooting to resolve our IT customer's issues efficiently. The post holder ...

Collaborate with a talented Service & Support team, contributing to the success of the Service & Support Director and the Service Desk & Operations Manager.Based in High Wycombe, the firm seeks a ...

Interrogation of the Service Desk ticketing system throughout the day to provide effective responses and resolutions to queries or incidents. Ensuring that raised tickets are responded to within SLA ...

Experience working with Service Desk tools - Jira Service Desk/Service Now * Experience working with Citrix and remote servers

They will serve as a mentor to the Support and Service Desk teams, helping to enhance skills and provide training in new technologies. The individual in this role will have outstanding interpersonal ...

About the Role: We're seeking an experienced 2nd Line Support Consultant to join our dynamic service desk team. As an escalation point for 1st line engineers, you'll provide email and telephone-based ...

Provision of 3rd line services within the Service Desk resolving escalated incidents in a timely and efficient manner in accordance with the Helpdesk SLA's * Providing technical expertise on all IT ...

Join our dynamic IT division as an apprentice and dive into the heart of the action with our Service Desk team! We're on the lookout for enthusiastic individuals who are ready to make waves in the ...

Windows Server, 1st line, 2nd line, 3rd line, IT Support, IT Helpdesk, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Beaconsfield, Buckinghamshire, high Wycombe, amersham, marlow ...

Internship Opportunity - Service Desk, Procurement, Sales & Marketing. Location: Maidenhead. Duration: 12 month contracted internship. Salary: Foundation Living Wage £24,960 per annum. Benefits: 28 ...

You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will have excellent ...

Experienced in the design and implementation of CA Service Desk and Configuration Management Database (CMDB) * The candidate will be experienced in the design and implementation of data feeds into ...

Manage Service Desk tickets following ITIL guidelines as outlined in the Service Desk Call handling procedures or as directed by the Team Lead and * Provide deeper analysis with some assistance from ...

Previous experience in IT technical support, help desk, or service desk roles. * CompTIA A+ advantageous * Basic knowledge of apple Mac & Linux OS * Strong knowledge of computer hardware, software ...

The role involves administration and project delivery of IT infrastructure, as well as providing 3rd line support to the Service Desk. This position requires a minimum of 5 years' experience in ...

The Deal Desk Support will serve as the Business Partner for our Regional Sales in Southwest. In a ... Contribute to the continuous improvement of the global service (optimization rationalization ...

German speakers only Our client is a global logistics company that is now looking for a 1st Line Support person to join and provide in-house support as well as communicate to the German Service Desk ...

An IT service desk. * 3rd Line support * Problem/incident Management * Managing a team of 5 or more people * Desktop, Networking, Server experience. * ITIL V4 or v3 Benefits include: * Base up to ...

Act as the point of escalation for technical issues that cannot be resolved by the service desk or junior team members. * Provide mentoring and training to junior members in the Digital Experience ...

Diagnose and resolve end-user requests and issues reported through the global service desk. * Troubleshoot and resolve software and hardware faults promptly. * Channel advanced problems to the ...

You will need to have a good Wi-Fi connection and a desk with a quiet working space. As a Customer Service Advisor your duties and responsibilities will be: * You will handle all inbound and outbound ...