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Provide friendly and professional service to their customers at the desk, over the phone and using email system as first-line support at all times. * Manage the on/offboarding process for all new ...

Tradition's goal is to provide superior client services. It believes its business success is a ... Tradition is currently seeking to appoint a Desk Assistant to be based within the London office

A leading commodities trading firm are searching for a 1st line service desk analyst to join their team. You will provide 1st line support to all users throughout the firm including front office ...

Take ownership of all user issues relating to IT applications, hardware and services. * Provide technical guidance and consult with vendors and other systems support units to identify and resolve ...

A major commercial vehicle manufacturer is looking to employ a Service Advisor to manage their service desk ,dealing with clients, customers and the workshop. Role: Service Advisor Location: Hayes ...

Collate and present monthly Service Desk statistics, including monthly reports, compliance, and KPI dashboard reporting * Support Account Management and Service Leads to maintain accurate records for ...

Action requests for support, escalated by our Service desk and directly from service users. * Investigate issues, requests and resolve these within the contract SLA. About You: If you can demonstrate ...

Act as the first point of contact for customers, managing support requests via the service desk tool. * Provide 1st and 2nd line support in respect of issues that are raised via the support desk

Run the on-site production support services desk with a calm and proactive approach. * Support contractual production deliverables. Production Paperwork: * Build delivery schedules for events ...

Welcome Desk Host - Temporary contract Equinix is the world's digital infrastructure company ... Through our innovative portfolio of high-performance products and services, we have created the ...

FPG is recruiting for a Customer Product Specialist / Customer Service Specialist / Customer Success Manager with a technical aptitude such as previous experience with service desk / 1st line / 2nd ...

Provide excellent customer service; as a Design Analyst for EMRS you will be required to support in resolving some of the complex service desk queries for Electricity Suppliers, Generators and ...

Provide 1st line phone support for the Global IT Service Desk. * Deliver prompt, professional, and courteous service on all customer requests. * Troubleshoot and resolve desktop computing issues ...

Liaising with tenants with Right to Rent checks, assist with carrying out inspections for pre and post vacant properties and instruct minor works via the Service desk department. PERSON SPECIFICATION ...

You'll be joining a diverse, friendly team who place quality service at the heart of their operation * They have retained relationships across the board (US/Magic & Silver Circle, West End and Mid ...

As a member of the HR Service Desk (HRSD), the Senior Analyst will primarily be responsible for managing the department's ticket queue in the case management system, triaging incoming work, and ...

... Service Desk Portal and Customer Assist ensuring all issues are owned and resolved. Your Cv must evidence recent experience with the following: * Current SC Clearance * Proven experience in ...

... Service Desk Manager and be assisted and guided by the Incident and Problem Management Specialist and Customer Experience Business Partner ITIL certified to Practice Manager level. Experience in ...

Service Desk * Customer Success Team * Service Delivery Team * Customer Stakeholders * 3rd Party Partners & Vendors * Pre-Sales Education & Training * SBC Core Support Professional Certification

Implement and maintain Service Desk processes and policies.Oversee Security and Compliance tasks.Provide AV support for internal and client meetings.Adhering to all processes and professional ...

IT Help Desk Technician London/Remote Inside IR35 My client is an international retail organisation who have the opportunity for a Help Desk Technician to join their technology team and provide ...

Understanding their individual needs and providing a high level of customer response and service ... Desk system used · Experience using shopify The hours are Monday to Friday 9.30am-6.00pm ...

Ability to follow procedures, system documentation, and track issues through appropriate entries into a Service Desk Ticketing system. Demonstrated good judgment and instincts in decision-making

Desk Research * Telephone Research * Written Work * Candidate & Client Interaction * Business ... Blue Sky Thinking - Not being afraid to make suggestions on how to improve our service offering to ...