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Ability to work well in a team and to support team members. An opportunity has arisen for a First Line analysts to join a Service Desk team for one of our prestigious customers. Although this is a First Line Analyst role, there will be 2nd line aspects required.

At Computacenter, our Global Service Desk (GSD) is powered by innovative contact centre technology that supports over 4,000 agents worldwide. You’ll collaborate with passionate colleagues and stakeholders across the business, working on high-impact projects that improve service performance and unl

IT Service Desk Analyst - Surrey (Hybrid, Permanent). This permanent role offers a hybrid working model and the opportunity to support IT services across a dynamic environment, delivering excellent technical support and ensuring high levels of customer satisfaction. Log, categorise, prioritise, and

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. Providing both remote and desk-side support across a broad range of applications and hardware, including Microsoft 365, Teams, Z

Service Desk Analyst - Derbyshire. Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. You will be joining a growing service desk team who look after the needs of hundreds of users.

Service Desk Team, driving customer engagement and ensuring world-class service delivery. Your leadership will be instrumental in setting and reviewing the strategic direction of our service desk operations while maintaining and embedding best practices. Lead, equip, and resource the Service Desk Te

THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

Troubleshoot and remediate Mobile phone issues reported to the Service Desk. The Digital team have an exciting opportunity to join them as a Service Desk Analyst. A minimum of 1 years' experience, preferably within a professional services environment.

Working under direction from the Service Desk Team leader, you will help deliver an excellent level of service — supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. Our client is looking for a proactive and positive Service Desk E

Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. Service desk or project management background. Get notified about new Servic

You'll be at the frontline of IT support, ensuring incidents and service requests are handled efficiently and professionally, delivering a high standard of customer service at all times. Service Desk Analyst - Onsite Role Based in Rushmere. This is an exciting opportunity to be part of a 24/7 Europe

Service Desk Analyst needed in Bedford. Proven record of accomplishment working in a complex service desk environment. In-depth knowledge of supporting desktops, laptops, tablets, smartphones, printers, MFD/MFPs and servers.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of Service Desk activity.

The IT Field Services Support Specialist will provide diagnosis, resolution, or escalation to other service desk team members, engineering and/or applications development groups using our incident management system. Facilitating walk-ups ServiceDesk and utilizing incident knowledge base platform (Se

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team.

Experience using ServiceNow to ensure the Service Desk gets the most out of the tool. Managing our team of 6 1st line engineers, you'll oversee the day-to-day operations of the Service Desk, manage performance, drive continuous improvement, and ensure effective use of ServiceNow for incident, reques

You will be joining a growing service desk team who look after the needs of hundreds of users. Experience of a Service Desk environment. Service Desk Analyst - Derbyshire.

If you have 12+ months of IT helpdesk experience and are seeking a role with a leading enterprise organization that encourages internal progression, then keep reading — we may have the perfect match for you. You will have full ownership of your calls, prioritize incidents quickly, and maintain hig

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Foster strong relationships between the IT Service Desk and the rest of the company. Vacancy Service Desk Analyst Platformer. Efficiently handle all incoming help requests through the help desk ticketing system, telephone, email, or in person.

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional se

The successful candidate will work in our ICT & DT Service Delivery team led by the ICT Service Desk Team Leader: Liam Steele. We are seeking a suitably qualified and experienced ICT Service Desk Analyst to join the ICT & DT Service Delivery team at Karbon Homes. A strong record of demonstrable achi

The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service

Ideally, candidates should have experience in a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead looking for the next step in their career. Service Desk Manager/Service Desk Team Lead. Service Desk Manager/Service Desk Team Lead.

Service Desk Support Lead | Azure | O365 | Networking | Cloud-First.

Alfred H Knight has an exciting opportunity for an IT Service Desk Technician to join our team in Liverpool, UK. Experience using tools such as Google Apps and ITSM Software such as Freshservice or ServiceNow. As part of the IT Support Service team be responsible for initial incident triage and trou

IT Service Desk Analyst - Surrey (Hybrid, Permanent) Salary: £34,000-£43,000 | Immediate Start We are seeking a skilled and customer-focused IT Service Desk Analyst to join our busy IT team in Surrey. Requirements: 5+ years' Service Desk or IT support experience in a busy environm

We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Monitoring and reporting of Service Desk activity. Managing a team of Service Desk Technicians.

It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

Provide a Single Point of Contact (SPOC) Service Desk for the client users to raise Incidents and Requests which are directed to the Service Now platform instance via the channels of Telephony, Email and Portal. Inform the necessary Service Management Stakeholders (as defined under the Service Escal

This is an excellent opportunity for an experienced Service Desk Team Leader ready to step up into a managerial role, or for an established Service Desk Manager looking for a new challenge. Our client is seeking an ICT Service Desk Manager to lead a team of six 1st Line Engineers, ensuring the

Drawing on your proven customer services experience, identifying the need of your business customers who come from a variety of sectors including retail, banking and public service to name a few. VodafoneThree - Service Desk Advisor. VodafoneThree - Service Desk Advisor.

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologie

The Service Desk Coordinator will be responsible for taking and routing calls for the main switchboards, switchboard & meeting rooms reports and support with share email inboxes enquiries, Facilities Helpdesk. As a Service Desk Coordinator, you will provide a personal and genuine service to cl

As a Service Desk Analyst, you'll be part of the Tech Ops Team, supporting our Luton Office and providing remote support to another 500 users across 3 further offices, and a remote field-based team. As a Service Desk Analyst your key responsibilities will be:. Prior experience in a Service Desk Supp

Actively listens and asks questions of customers to assess the level of satisfaction with the service being provided and to prevent problems from occurring. Takes personal responsibility for correcting customer service problems. Ensures that desired results are achieved in the most efficient manner

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Service Desk Analyst (Data Processing) – Kent/ On-site / FTC / Full-Time / Competitive Salary (£25,000 per annum pro rata). Goaco is a Digital Software Consultancy and we are currently looking for a motivated and

Are you an incredibly organised, proactive and efficient individual with a passion for delivering excellent customer service? GMS Security Services Ltd, a trusted and growing family-run business, is looking for a Security Service Desk Manager to join our friendly team. Manage day-to-day service desk

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force

Service Desk Engineer - 12 Month FTC. The IT Service Desk supports over 12,000 colleagues across 1,200 practices and over 400 support staff in our Support Operations Centre in Keynsham, Bournemouth, London or working from home. Create a positive impression of the Service Desk by building rapport wit

For key named Vodafone customers, the VBSE ENOC Service Desk Advisor provides world class customer service while owning and managing customer Incident Management from inception to resolution, meeting stringent Customer Service Level Agreements. Fully support the ENOC Service Desk for all customers a

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails, and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Agree

Incident management and administration using ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc. Service Desk Analyst / IT Support Help Desk Technician (Monday to Friday). Service Desk Analyst / IT Support Help Desk Technician.

Were on the hunt for apositive, friendly and empathetic Customer Service Agent (6 month fixed term contract)to join our buzzing, friendly and experienced team ready to support you on your career journey and our mission to deliver Great Places, Great Services and Great Tomorrows. Every one of our tea

Troubleshoot and remediate Mobile phone issues reported to the Service Desk. The Digital team have an exciting opportunity to join them as a Service Desk Analyst. A minimum of 1 years' experience, preferably within a professional services environment.

As a Technical Service Desk Team Leader, you will manage and lead the Service Desk team, ensuring high-quality support and service delivery. Your organizational and methodical approach will ensure all areas of the Service Desk responsibilities are managed effectively. Lead and manage the Service Des

Sysco are recruiting for a Senior Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Senior Team Lead - Service Desk, this role serves as a senior escalation point within the Service Desk. Extensive Service Desk experience, with advanced ServiceNow I