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Principal Service Desk Analyst - Doxford, SR3 3XPPositionPrincipal Service Desk AnalystReports to: Service Support ManagerMain purpose of the positionArriva is one of the largest transport services organisations in Europe, employing more than 60,000 people and delivering more than 2. The Principal

Our client is seeking a professional and personable Service Desk Analyst to join their IT support team in Bedford. It's ideal for someone with a strong customer service background and an interest in IT support.

They are looking for a bright and driven individual, with a want to help others and succeed in doing so, to join their service desk team. Having worked in a single IT service desk for at least 12 months. Service Desk Technician - IT and Telecoms.

Service Desk Engineer - GermanWhen registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!We're Hiring: Service Desk Engineer (German Required)Work location: RemoteSalary: Up to £28,500Here at Littlefish, we look for people who can mak

Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Through co

The successful candidate will join a large team, working on a Help Desk offing IT Support.

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department.

The IT Service Desk Manager is responsible for the day‑to‑day management and continuous improvement of the firm’s IT Service desk, ensuring the delivery of a high‑quality, customer‑focused support service to all users across the firm. Proven experience managing an IT Service Desk or suppor

Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Service Desk Engineer (1st/2nd Line). Service Desk Engineer (1st/2nd Line).

Legal Services, Law Practice, and Professional Services. IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team.

The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. Experience working in a Servi

IT Service Desk Analyst - 1st Line Support. In this role, youll provide first line IT support as part of a wider service desk team, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. Youll monitor and respond to service desk tickets, troubleshoot h

Demonstrate strong teamwork ethics, working effectively with all other members of our support teams and third-party service providers to achieve the required levels of support to the business. Professional, flexible, receptive, informed, and positive at all times to ensure the delivery of a “world

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. Provide stellar customer service to end-users and stakeholders.

Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Quality Assurance: Ensure that the quality of service provided by their service team meets or exceeds established standards. Providing Local IT support

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

Managing both the IT Service Desk and Field Engineers to deliver a first‑class service experience across the organisation, you’ll make sure customer incidents and requests are resolved efficiently, new colleagues are onboarded smoothly, and IT assets are tracked and managed effectively. Here at

We have an exciting opportunity for a Service Desk Analyst to join our Technology & Innovation team, based at our London Victoria office. The Service Desk team operates Monday to Friday, with shifts on rotation:. This key role provides high-quality IT support across the firm, ensuring technical issu

Join a dynamic and busy engineering team as a Service Desk Co-Ordinator, providing vital support during a long-term maternity cover. Service Management Compliance: Understand and operate company and service management procedures to the required standard. Client and Team Communication: Maintain a clo

Analyse service desk performance, identify problem areas, and implement improvements to enhance overall service quality. Proven experience as a Service Desk Manager or Help Desk Manager, managing teams across multiple sites. We are seeking a Service Desk Manager to lead our team of first- and second

IT Technician, Service Desk, or similar).

Our client is seeking a 1st Line Service Desk Analyst to provide professional, efficient, and responsive customer service and technical support. Strong experience of logging and managing tickets through service desk systems. You'll be the first point of contact for users experiencing technical issue

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

We’re looking for a Service Desk Engineer to join our expanding global Support Services team, supporting our diverse range of clients with their IT solutions. Handle incidents and service requests as they come in via phone calls, emails, and self-service portals. During your time on our Service De

Duties and Responsibilities of their 3rd Line IT Service Desk Engineer:. Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Incident Management: Ta

Service Desk Analyst vacancy in Gloucestershire (224DM). Are you a problem-solver who thrives under pressure and takes pride in keeping critical systems running smoothly? This is an outstanding opportunity for a former service member or security‑cleared professional looking to bring their discipli

Capita is seeking an experienced Service Desk Functional Analyst to support the design and implementation of Service Desk operations for a strategic client programme. Contribute to the creation of the Capita Service Blueprint and High‑Level Operating Model for the Service Desk. Experience in Servi

Lead and manage the UK IT Service Desk team, ensuring high performance and excellent customer service. Operating within an outsourced environment with multiple vendors and Master Service Agreements (MSAs), you will take ownership of the UK IT Service Desk, guiding its evolution from a reactive break

This is an opportunity for an established Service Desk Manager with a strong technical foundation and hands-on experience in a service desk environment. Proven experience as a Service Desk Manager or in a senior service desk role. Join one of the UK's leading organisations and take ownership of a hi

Strong admin & coordination skills in a fast-paced service environment. Experience in customer service, IT, engineering, or AV sectors is ideal. Customer Service, Project Management, and Administrative.

Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

Proven experience as a Service Desk Engineer. Shared computing environments (RDS/Azure Virtual Desktop). Excellent communication and customer service skills.

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstanding customer experience. Engage with executive and client stakeh

Previous IT Service Desk experience (or similar). Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds.

Previous experience in a similar Service Desk / Desktop Support role. The Liberty Recruitment Group is excited to be working in partnership with a National Law firm who are looking for a Service Desk Analyst to provide an extra pair of hands for an initial 6-week period, during a busy time for the t

Ensuring all incidents and service requests which can t be resolved at the service desk are escalated to the relevant teams and proactively managed. Click Apply below to join Liberty as a Service Desk Analyst. The Liberty ICT department has an exciting opportunity for a Service Desk Analyst to join

This role sits within the company’s service team, so candidates will need to have an excellent telephone manner and 5* customer service skills, as well as strong data entry skills. Respond to emails received in the service inbox. Strong customer service skills.

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To log all calls on the Service Desk toolset.

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force

Log, track, and resolve IT service requests and incidents using the service desk system. We are looking for a motivated and enthusiastic individual to join our IT team as a Service Desk Apprentice. Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts.

Are you an experienced Service Desk professional with a knack for people leadership and a passion for improving IT services?. Manage service desk systems and ensure excellent user experience. Strong track record in service desk management.

Process Development & Improvement • Establish and refine ITIL-aligned service management processes, including incident, problem, and change management • Drive continuous improvement initiatives based on service metrics, feedback, and root cause analysis • Support the development and maintenanc

Working within a small team of Service Desk Engineers, you will support the Cala staff with 2nd level technology support across a broad range of software applications and hardware devices. You will also contribute to the wider Service Desk processes and ways of working, adopting a continuous improve

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. This role

Are you an experienced tier 2 Service Desk Engineer who is looking for an exciting new opportunity to join our client who are continuing to grow with progression opportunities within their technical team? Our client is a growing family-run business, providing managed IT services to a diverse range o

You’ll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service requests, and ensuring customers receive an excellent level of service in line with SLAs. What You’ll Do: L2 Service Desk Analyst. What We’re Looking For: L2 Service Desk Analyst.

Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer based in Leeds — Monday to Friday hybrid role; provide end user support. Provide end user support and triage IT issues as part of a Service Desk team.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Good experience in a Service Desk or similar IT support environment.