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Principal Service Desk Analyst - Doxford, SR3 3XPPositionPrincipal Service Desk AnalystReports to: Service Support ManagerMain purpose of the positionArriva is one of the largest transport services organisations in Europe, employing more than 60,000 people and delivering more than 2. The Principal

Summary Job Reference: VR011025 Job Title: IT Service Desk Advisor - Apple/MAC Salary: 28-30k pa Location: Belfast City Centre - fully onsite - M-F / 9-5 Contract: Temporary, start ASAP, 12+ weeks of work, full-time, potential for extension / move to perm Overview Our public sector client wishes to

We are seeking an experienced and results-driven Service Desk Manager to deliver the effective global operation of the ASPIRE service desk, 24/7, ensuring exceptional IT support services are delivered in alignment with ITIL practices and organizational goals. Mentor and develop a team of service des

The Facilities Service Desk Coordinator will be responsible for: Managing and logging all helpdesk requests, ensuring accurate details in the system Scheduling and coordinating Planned Preventative Maintenance (PPM) and reactive tasks Liaising with engineers, technicians, and subcontractors to ensur

The successful candidate will join a large team, working on a Help Desk offing IT Support.

We're Hiring: Service Desk Engineer (German Required). Service Desk Engineer - German.

Come and join the Littlefish team!We're Hiring: Service Desk Engineer (German Required)Work location: RemoteSalary: Up to £28,500Here at Littlefish, we look for people who can make arealdi. Service Desk Engineer - GermanWhen registering to this job board you will be redirected to the online applica

Service Desk Team, driving customer engagement and ensuring world-class service delivery. Your leadership will be instrumental in setting and reviewing the strategic direction of our service desk operations while maintaining and embedding best practices. Lead, equip, and resource the Service Desk Te

Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. Fou

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

Capita is seeking an experienced Service Desk Functional Analyst to support the design and implementation of Service Desk operations for a strategic client programme. Experience in Service Design and Operating Model development for Service Desk operations. Contribute to the creation of the Capita Se

Proven experience as a Service Desk Engineer. Expertise in Microsoft Windows Server/Desktop Environments. Shared computing environments (RDS/Azure Virtual Desktop).

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To log all calls on the Service Desk toolset. Consistent and reliable service delivered against all types of incidents & service requests.

Log, track, and resolve IT service requests and incidents using the service desk system. We are looking for a motivated and enthusiastic individual to join our IT team as a Service Desk Apprentice. Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts.

This role sits within the company’s service team, so candidates will need to have an excellent telephone manner and 5* customer service skills, as well as strong data entry skills. Respond to emails received in the service inbox. Strong customer service skills.

Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

Previous experience in IT helpdesk or service desk roles is advantageous but not mandatory, as full training will be provided. Over time, you will contribute to process improvements, helping to streamline support workflows and enhance service delivery. Your role will also involve collaborating with

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

This role is pivotal in managing service requests, delivering high-quality support, and contributing to process improvements. Service Request Fulfillment: Own and manage catalog requests including user/device onboarding and offboarding, access control (SharePoint, mail/calendar), conditional access

We are seeking an experienced and results-driven Service Desk Manager to deliver the effective global operation of the ASPIRE service desk, 24/7, ensuring exceptional IT support services are delivered in alignment with ITIL practices and organizational goals. Mentor and develop a team of service des

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department.

Service Desk Management: Utilise the Service Desk Management Tool to accurately log, monitor, and resolve incidents and service requests. We are looking for a motivated and skilled Service Desk Analyst to provide first-line support, ensuring that our digital services meet the highest standards of ex

This role is based in Belfast and involves working on a busy service desk, handling queries via phone, webchats, and other digital channels, while adhering to SLA and KPI standards. Are you looking to start your IT career? Do you enjoy customer service? Can you diagnose and solve problems? Do you wa

Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer based in Leeds — Monday to Friday hybrid role; provide end user support. Provide end user support and triage IT issues as part of a Service Desk team.

We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Belfast. You will be working on a busy and active service desk, answering phone calls, webchats, and other forms of digital contacts, keeping to agreed SLA's and KPI's. Are you looking to start y

Reporting to the Head of Global Service Desk, this role will provide leadership, vision and direction for the Global Service Desk to deliver exceptional service to our customers. At least 10 years' experience successfully managing a Global Service Desk, with at least 5 years' working in a service de

The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. This full-time position contributes to the smooth running of the IT Service Desk Support Team by providing IT service support across all jurisdictions while adhering to IT procedures and standards. Manage all s

We are looking for Service Desk Agents to join and expand our 1st line teams based within our office in Belfast. Your role will be to provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our customer. Excellent Customer Service Sk

Resolving Incident & Service Requests in accordance with the Service Level Agreements (SLAs). Maintaining support documentation that is used by the Service Desk. Previous Service Desk experience.

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Joining a large professional services firm, you will provide support across multiple jurisdictions, being the first point of contac

Working with your three peers to the Service Desk Manager, to oversee our IT service desk operations 24/7 at the Global Service Centre. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedure

Build and maintain good relationships with the Service Desk Analysts globally. Experience working as a 1st line Service Desk Analyst. Provide 1st line support via phone, e-mail, walk-ups and deskside support.

Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Experience with service desk management tools (e. Experience in a service desk support role.

As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will:. Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in German to provide top-tier technical support to our contract custome

Sound knowledge of Service Desk and Asset Management software. Provide 1st line support relative to Incident Management process; initial assessment of all Incidents & Service Requests; make first attempt at incident resolution and/or refer to 2nd/3rd line support. Excellent organisational skills to

Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Quality Assurance: Ensure that the quality of service provided by their service team meets or exceeds established standards. Providing Local IT support

Analyse service desk performance, identify problem areas, and implement improvements to enhance overall service quality. Proven experience as a Service Desk Manager or Help Desk Manager, managing teams across multiple sites. We are seeking a Service Desk Manager to lead our team of first- and second

The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. Experience working in a Servi

Sound knowledge of Service Desk and Asset Management software. Take ownership of the Identity Management Service, including New Starters, Leavers etc. Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK.

We are looking for an additional IT Service Desk Technician to provide technical support to internal. There is a strong focus on customer service as this position is the first point of contact. Broad knowledge of desktops, laptops, and other computer hardware.

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Familiarity with service desk software and ticketing systems is an advantage. Service Desk Analyst (Data Processing) – Kent/ On-site / FTC / Full-Time / Competitive Salary (£25,000 per annum pro rata).

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for

Industries: Information Services, IT Services and IT Consulting, and Software Development. We are looking for Service Desk Agents to join and expand our 1st line teams based within our office in Belfast. You will be supporting several key long-term partners by working on a busy and active service de

Log and track incidents and service requests using service desk tools like JIRA Service Desk. Proficiency with tools like JIRA Service Desk; understanding of ITIL principles. Synechron Technologies draws on over 17 years of financial services IT consulting experience to provide expert systems integr

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. Previous experience of a busy service desk. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems

Deliver with us this busy season as a seasonal delivery partner.To continue delivering smiles to all our customers, we are opening additional spots for delivery partners, specifically during the winter months.Take this opportunity to make quicker progress towards your goals and enjoy increased flex

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Belfast Customer Service Centre. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. A passion for delivering great customer service.