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Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

Work closely with the service desk to track and manage remedial job requests. As the Service Desk Coordinator, you will play a pivotal role in preparing accurate quotations and managing procurement for remedial work and Small Works projects. Your expertise in quoting, estimating, and sourcing will e

An energy company based in the United Kingdom is seeking a Senior IT Service Desk Analyst to join their team in Glasgow.

A regional building society in Saffron Walden seeks a Service Desk Analyst to provide first-line IT support. The role requires strong customer service skills, a proactive attitude, and a full UK driving licence for commuting.

An established IT services provider in Sheffield is seeking a Service Desk Engineer to join their team. The role involves troubleshooting Windows and Microsoft 365 issues, responding to user support requests, and managing service tickets.

The IT Service Desk is responsible for providing a professional and high quality service to the firm’s internal staff. The IT Service Delivery team (which includes the IT Service Desk) consists of 20 staff. IT Service Desk Analyst sought to provide 1st line IT support.

A leading food services provider in the United Kingdom is seeking a Service Desk Analyst to join their Digital & Technology team in Birmingham. In this fast-paced role, you will provide first line IT support for internal users, addressing hardware and software issues, logging incidents, and ensuring

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer.This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment.You'll be responsible for troubleshooting issues with

Are you passionate about delivering a high‑quality user‑centric service? As a Service Desk Analyst, you will be an essential part of the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. Previous experience in a similar Service Desk or IT

A leading Managed Service Provider is seeking a proactive Service Desk Analyst to deliver high-quality IT support. This role involves being the first point of contact for incidents and service requests in a shift-based, 24x7 operation.

A leading IT service provider in the UK is seeking a Service Desk Analyst to join their Support Desk team.

Log calls using service desk tools, follow ITIL processes, and work within these frameworks to deliver customer service levels above 90% and manage incidents to achieve first‑call resolution and other company KPI’s. Service Desk Analyst – Hospitality Team. Wanstor stands at the forefront of th

A leading tech company is seeking a Service Desk Analyst to provide exceptional 1st line support within the Health and Care service desk team.

A recruitment agency is seeking a 2nd Line IT Service Desk Engineer to deliver exceptional customer support via phone, live chat, and email. Ideal candidates should have experience with ITIL service desk operations and possess excellent communication and organisational skills.

A prominent construction materials company is seeking an IT Service Desk Analyst based at their Derbyshire office.

Help ensure that processes used by the service desk team are well documented and communicated. Help onboard new service desk analysts and personnel. As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you will join our world‑class support team and be responsible for end‑user hardwar

Managed Service Provider (MSP). You will be the first point of contact for IT incidents, service requests, and queries from multiple customers across a diverse range of industries. Log, classify, and prioritize incidents and service requests.

In accordance with Service Desk procedures monitors Service Desk queue to ensure that new tickets/unassigned tickets response times are met and tickets progressed within SLA. You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional cust

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Work on incidents and service requests. Active Directory Domain Services.

Proven ticket handling experience in a busy service desk environment. Support / Level 2 Service Desk Analyst / On-site. Work closely with the IT Service Desk Team Lead and collaborate with a supportive team.

This role will serve as the Service Desk owner and trusted advisor, ensuring that the Service Desk effectively supports business workflows, both corporate, broadcast and production. We are seeking a IT Service Desk Manager to take ownership of the IT Service Desk and provide a key business function

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

The role leads the configuration and standardisation of the service desk tooling (ZohoDesk or equivalent), ensuring consistent service quality, efficient ticket resolution, and adherence to agreed SLAs. ServiceNow, Zohodesk, Jira Service Management, Freshdesk). The IT Service Desk Lead is responsibl

The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. First point of contact on the service desk – calm in a storm and quick on the keyboard. Join a fast-growing technology services

A leading service provider in Greater London is seeking a skilled 2nd Line Service Desk Analyst. The successful candidate will provide high-quality technical support for Windows 11, Microsoft 365, and manage ticketing through ServiceNow.

Working as part of a 7 person team, we are looking for a technically skilled and customer-focused 2nd Line Service Desk Analyst to join our IT Service Desk. Ensuring incidents and requests are handled efficiently and professionally, the Service Desk Analyst will log clear and detailed tickets in Ser

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. A leading recruitment agency is seeking a Service Desk Analyst for a position in Bracknell, England.

We are seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of our Service Desk providing 24/7/365 support for end users. Lead and coordinate the activities of a team of service desk technicians, ensuring that all incidents an

Join our Team as a Managed Service Desk Engineer - T2!. The Managed Service Desk Engineer - T2 is a key point of contact for our converged customers with cloud-based IP telephony solutions. Customer‑focused and passionate about service.

A leading global financial services provider seeks a Service Desk AI & Automation Product Owner in London. The candidate will be responsible for managing and developing the Service Desk AI Assistant, gathering user feedback, and leveraging automation to improve efficiency.

A leading global financial information services provider seeks a Product Owner & Developer for the Service Desk AI Assistant role in London. Ideal candidates will have a strong AI technology background, experience with IT Service Management tools, and a passion for improving user experiences.

A leading tech recruitment company is seeking a Service Desk Analyst to provide 1st line support to GP Electronic Record customers. Join a team dedicated to making a real difference in healthcare services.

Help ensure that processes used by the service desk team are well-documented and communicated. Help onboard new service desk analysts and personnel. As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you are here to join our world-class support team.

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. Consistent approach to all service desk calls. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process).

Provide high-quality Service Desk support ensuring timely resolution of user issues and service requests. Manage and resolve incidents and service requests logged through Service Desk platforms ensuring high customer satisfaction. Seeking a Senior Service Desk professional with 3 to 5 years of exper

Log, prioritise, and manage incidents and service requests using the service management system. Experience working on a busy service desk providing 1st and 2nd line support to 250+ users. Excellent communication and customer service skills.

A global leader in financial information services is seeking a Chatbot Technical Lead to spearhead the development of an AI-powered Service Desk Assistant in London.

A technology services provider in London is seeking a Service Desk Analyst to support their Tech Operations Team with first line support and incident management. Candidates should have a solid service desk background with technical support experience in Windows 11 and Mac OS, along with a passion fo

Responsibilities include managing technical issues, supporting core platforms, and maintaining service quality.

We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record customers. As a Service Desk Analyst you will provide 1st line support for our Service Desk, communicating with customers via telephone, email, and using our support

A leading renewable energy company is seeking a Senior IT Service Desk Analyst to join their Glasgow team. This role focuses on solving IT issues, providing high-quality customer service, and technical support across multiple sites. Candidates should have strong skills in Windows operating systems,

A leading technology organisation in the UK is seeking an IT Service Desk Lead to ensure the effective operation of its Service Desk. The ideal candidate will have over 5 years of experience, a strong understanding of ITIL practices, and proven skills in service management. Responsibilities include

Proven experience as a Service Desk Engineer. Expertise in Microsoft Windows Server/Desktop Environments. Shared computing environments (RDS/Azure Virtual Desktop).

A leading food service company is seeking a Service Desk Analyst to provide bilingual support (English and French) for internal users. The role involves troubleshooting incidents, ensuring high service quality, and working with tools like ServiceNow. The ideal candidate will have a background in IT

You will coordinate service desk operations, ensuring effective resolution of incidents and high user satisfaction. A leading recruitment agency in the UK is seeking a proactive Shift Leader Service Desk Support Engineer to manage a team providing 24/7 IT support.