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We have a new exciting for an experienced Service Desk Manager to join a growing company located in the Dartford area. The successful candidate will lead the companies support teams, ensuring consistently excellent customer service, SLA compliance, and optimal utilisation of technical resources—ma

Experience of working with an IT Ticketing System . This is an office-based role, to be based in the Dartford area and will require someone with a UK Driving license and their own transport. Background working in IT support.

Experience of working with an IT Ticketing System. This is an office-based role, to be based in the Dartford area and will require someone with a UK Driving license and their own transport. Background working in IT support.

Experience of working with an IT Ticketing System. Background working in IT support. We are looking for a Support Analyst with knowledge of Active Directory as well as general Windows support to work as part of a team supporting clients across the UK.

Working under direction from the Service Desk Team leader, you will help deliver an excellent level of service — supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. Our client is looking for a proactive and positive Service Desk E

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. Logging and managing tickets through ServiceNow and ensuring accurate documentation.

Service Desk Support Lead | Azure | O365 | Networking | Cloud-First.

Technologies: Service Desk, ITIL windows 7 MS Office 1st and 2nd line support Exchange Citrix. Endeavour Recruitment has an excellent contract opportunity for a Service Desk Engineer for their busy client close to Gatwick Airport in the West Sussex area. You would be trouble shooting and resolving h

Previous Service Desk experience. The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails, and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accor

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

We have an exciting opportunity at a leading Managed Service Provider, where you will serve as a Service Desk Engineer supporting prominent Financial Services clients. Get notified about new Service Desk Engineer jobs in. Service Desk Engineer (Night Shifts 7pm-7am).

You will be joining a growing service desk team who look after the needs of hundreds of users. Experience of a Service Desk environment. Service Desk Analyst - Derbyshire.

Working with the DaTS Service Desk in receiving, analysing, prioritising, recording, documenting, monitoring, assisting in the management of, and actively resolving end user service requests, fault reports and IT-related job or equipment requests, via the departments IT Service Management (ITSM) sys

You'll be at the frontline of IT support, ensuring incidents and service requests are handled efficiently and professionally, delivering a high standard of customer service at all times. Service Desk Analyst - Onsite Role Based in Rushmere. This is an exciting opportunity to be part of a 24/7 Europe

Provide a Single Point of Contact (SPOC) Service Desk for the client users to raise Incidents and Requests which are directed to the Service Now platform instance via the channels of Telephony, Email and Portal. Inform the necessary Service Management Stakeholders (as defined under the Service Escal

THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems to join a leading organisation based in Kin

Service Desk Analyst - Derbyshire. Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. You will be joining a growing service desk team who look after the needs of hundreds of users.

VodafoneThree - Service Desk Advisor. VodafoneThree - Service Desk Advisor. Drawing on your proven customer services experience, identifying the need of your business customers who come from a variety of sectors including retail, banking and public service to name a few.

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. Assist with operational Service Desk cover

It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

Service Desk Analyst - Bristol. This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Th

The IT Service Desk Manager is responsible for leading and managing the IT service desk team to ensure efficient and effective delivery of IT support services across the organization. This role ensures high levels of customer satisfaction, timely resolution of incidents and requests, and continuous

We’re looking for a Service Desk Engineer to join our expanding global Support Services team, supporting our diverse range of clients with their IT solutions. Handle incidents and service requests as they come in via phone calls, emails, and self-service portals. During your time on our Service De

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. We're on a mission to empower our teams, bring out the best in our people, and deliver unrivalled support, solutions, and services to local SMEs across the nation. Your role will be crucia

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of Service Desk activity.

Multilingual Service Desk Analysts. IT Service Desk team in Chester. Background in IT Service Desk / Technical Support.

IT Service Desk Analyst - Surrey (Hybrid, Permanent). This permanent role offers a hybrid working model and the opportunity to support IT services across a dynamic environment, delivering excellent technical support and ensuring high levels of customer satisfaction. Log, categorise, prioritise, and

Sound knowledge of Service Desk and Asset Management software. Excellent written skills and experience with documenting incidents/service requests and resolutions. To provide high quality support and rapid restoration of normal services, acting as 1st line support until the end of June 2025.

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional se

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. To join us as a 2nd Line Service Desk Engineer, you will need:. We’re now looking for a 2nd Line Ser

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Oversee day-to-day Service Desk operations, ensuring SLA compliance and optimal task coverage. Previous experience in a leadership or team lead position within a Service Desk or technical support environment. Are you looking for an exciting new opportunity? Join a leading UK channel-only IT services

IT Service Desk Analyst - Surrey (Hybrid, Permanent) Salary: £34,000-£43,000 | Immediate Start We are seeking a skilled and customer-focused IT Service Desk Analyst to join our busy IT team in Surrey. Requirements: 5+ years' Service Desk or IT support experience in a busy environm

Service Desk Analyst / 1st Line IT Support Analyst with strong experience in an IT helpdesk or support role, is required by a leading company in central Liverpool. IT Service Desk Analyst - 1st Line - Liverpool. In this role you will be the first line of support for IT issues across the firm, using

The Service Desk Coordinator will be responsible for taking and routing calls for the main switchboards, switchboard & meeting rooms reports and support with share email inboxes enquiries, Facilities Helpdesk. As a Service Desk Coordinator, you will provide a personal and genuine service to cl

As a Service Desk Analyst, you will provide first-line technical assistance, resolve issues, and ensure smooth day-to-day operations for end users. Experience in a similar IT support or service desk role. Join a dedicated local government organization delivering seamless IT support to critical publi

Service Desk Team, driving customer engagement and ensuring world-class service delivery. Your leadership will be instrumental in setting and reviewing the strategic direction of our service desk operations while maintaining and embedding best practices. Lead, equip, and resource the Service Desk Te

To analyse, prioritise and assign incidents to resolver groups, management and third parties, in accordance with defined ICT service desk procedures and policies. To ensure that all changes to systems user accounts, or user access rights, are accurately managed and recorded in the service desk ticke

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them

The IT Technician will assist in operating the IT Service Desk by identifying, resolving, and documenting issues. You should have experience in a similar role, with strong helpdesk skills and excellent customer relationship abilities. All successful applicants must undergo enhanced child protection

The IT Service Desk Engineer will contribute towards the provision of a comprehensive IT and network support services to users within the Trust. Log and manage IT helpdesk incidents and Service Requests to ensure they have been completed within the specified time based on priority and Service Level

Our ideal Service Desk Senior Analyst has the following qualifications:. Strong collaboration with the Service Desk Manager and cross-functional teams is key to success. Your work as a Service Desk Senior Analyst will include the following duties:.

Previous experience in a customer service or service desk environment. The team is seeking a Service Desk Analyst to join the Customer Support function, this role is ideal for someone passionate about providing high-quality technical and customer support within a fast-paced environment. Join a manag

Service Desk Manager/Service Desk Team Lead. Ideally, candidates should have experience in a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead looking for the next step in their career. Service Desk Manager/Service Desk Team Lead.

Experience using tools such as Google Apps and ITSM Software such as Freshservice or ServiceNow. Alfred H Knight has an exciting opportunity for an IT Service Desk Technician to join our team in Liverpool, UK. A global network of strategically placed offices and laboratories enable global trade by p

We are seeking a suitably qualified and experienced ICT Service Desk Analyst to join the ICT & DT Service Delivery team at Karbon Homes. The successful candidate will work in our ICT & DT Service Delivery team led by the ICT Service Desk Team Leader: Liam Steele. Service Desk Operating hours (08:00