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IT Service Desk Analyst - Stratford (London) Hybrid - 12 Month Fixed Term Contract - £31,500 pro rata * Provide frontline technical support across multiple business areas for all software ...
Ryder Reid Legal is looking to recruit an independent and hard working Service Desk Analyst to join one of our international law firm clients on a permanent, remote working basis. Our client will be ...
Strong leadership capabilities with a proven track record in SLAs, KPIs, and Service Desk deliverables. Budget forecasting and management skills, including vendor coordination. In-office presence ...
First Line Service Desk Specialist Location: Hybrid, London Salary range Up to £40,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled Support Analyst ...
Identify opportunities for process optimisation and efficiency gains within the Service Desk. * Work with head of Support Services to build and implement process across the business to drive ...
Service Desk Analyst - City of London -- £50,000 base + Overtime & Bonus We are delighted to be partnered with a Leading Brokerage firm in London, who due to continuous expansion are looking to ...
Information Technology Service Desk Manager Location: London W1U 8ED, United Kingdom Job Description: * We are seeking a dynamic and experienced Service Delivery/Support Manager to lead the service ...
Service Desk Assistant Medway £23,800 - £25,000 DOE Temp to Perm Monday Friday 8:00am 17:00pm We have an exciting opportunity for a career driven individual to join an ever-growing reputable ...
An exciting opportunity awaits you at a premier Managed Service Provider, where you'll assume the role of a Service Desk Engineer. Your primary responsibility will be to deliver top-notch technical ...
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This exhilarating role will allow an undergraduate/graduate (or equivalently experienced individual) wanting a step in the door opportunity, to build experience in IT Service Desk support, with a ...
Senior Service Desk Engineer - London Contract - Initial 6 months On Site One of the largest global broking firms in London is hiring a Team Leader for the Service Desk supporting staff globally both ...
Direct line management for a team of Service desk analysts, providing feedback through 121s and formal reviews Draft the Service desk strategy to drive the shifting of incidents and requests to more ...
An opportunity has arisen for an Onsite Service Desk Engineer to join the team at one of our biggest clients, providing unparalleled service. Skills: * You will have good knowledge of Windows ...
Processes · Follow Wavex processes for core Service Desk functions such as Incident Management, Service Request Fulfilment and Problem Management · Stay abreast and adhere to ITIL framework ...
This team is above all else a customer service team and as such is dedicated to providing the best customer service through prompt, efficient, first-time fixes enabled by technology that not only ...
... Service Desk. Role specific requirements Skills & Experience Essential * Some experience in a sales role, managing order processes and CRM systems. * Experience of working under pressure and ...
The role leads the regional Service Desk Managers and IT Training Manager, working closely with the Head of IT Systems and Regional Heads of IT to ensure that services delivered meet user needs. * To ...
Deliver 2nd Line Service Desk support (break/fix problems and service requests) effectively and in accordance with agreed service levels, standards and processes. * Provide PC, telephone and mobile ...
Produce reporting on Service Desk statistics as necessary * Carry out preliminary analysis on Power BI related issues. * Update and maintain documents and procedures Required skills- * Customer ...
Incident/Problem/Change assessment and resolution * a point of escalation for the service desk, providing high-end technical support as appropriate. * up to date with End User Computing technologies ...
The receptionist provides exceptional customer service, handles inquiries, and ensures efficient operations of the front desk. This role requires strong communication, organisational, and ...
Handle escalated calls from 1st line Service Desk team * Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365
... T Service desk, Software Support and Cloud Services · Experience within financial service or insurance is a plus · Experience in managing people and driving process and technology change in a ...