Job Title: Duty Manager Objective: The Duty Manager is responsible for delivering a successful shift, ensuring that the business is operated to standards for quality and presentation of drinks, food, environment, ambience and customer service whilst maximising sales and profitability and ensuring that, policies and procedures are adhered to including security, health and safety and cash/stock control. Experience/Knowledge: • Genuine passion for hospitality and ensuring that the teams they lead and work in share this., • Lots of personality and not afraid to use it!, • A love for food, drink, customer service and, above all else, people., • An entrepreneurial spirit with bags of business savvy and self-drive., • Previous experience managing a team/shift preferably in a fast-paced, branded operation. Responsibilities: • Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards., • Communicate and reinforce all company standards, policies and procedures., • Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service., • Understand of key holder duties., • Ensure pre-shift team briefings are carried out on every shift and that staff are motivated and clear on shift requirements/responsibilities/allocations and are inspired and engaged to deliver an exemplary customer experience., • Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded., • Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue., • Ensure that cleaning rotas are completed on a daily and weekly basis and that all closedown procedures are carried out., • Handle guest complaints, requests and enquiries and to refer serious complaints to the senior manager on duty., • Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments., • Liaise with the kitchen, bar and reception teams on daily operations and customer events., • Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training., • Be involved in and support the training and development of all floor staff via On Job Training and corrective coaching., • Manage the content and implementation of training manuals for all floor staff., • Ensure all staff receives constructive performance reviews on a regular basis., • Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching., • To work closely with the F&B management team to maximise service delivery opportunities and maximise profit in every shift., • Personal attributes:, • Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality., • A confident and professional communication style with excellent interpersonal skills., • A team player who can also work individually., • Ability to work evenings and weekends where necessary., • High attention to detail and strong numerical skills., • Planning and organising self and others, • Customer Focus, • Customer feedback, • Operational standards This job description is a guideline only and is not exhaustive. You may be required to perform other duties which are not expressly listed but are in keeping with the general purpose of your job role and we reserve the right to make changes to this job description as appropriate.
We’re looking for a motivated individual to join our growing automotive parts business. What you’ll do: Answer phone calls & customer queries Assist with online sales (eBay, website, etc.) Manage product listings & online marketing Provide great customer service What we need: Basic knowledge of car parts (not a mechanic) Good communication & IT skills Experience with online sales/marketing is a plus What we offer: Competitive pay Training & support Career growth opportunities If you’re friendly, tech-savvy, and eager to learn, we’d love to hear from you!
Are you a qualified (self-employed) commercially biased Electrician who is looking for more variety? We are actively seeking an experienced electrician (with Commercial experience) who enjoys working on a varied mix of projects, including rewires, upgrades, circuit extensions, testing, and more. The work Is site based, and you will be mainly covering commercial and Industrial related jobs. If you are fed up with jumping from agency to agency, and you're seeking something holding a longer term security for you - This could be for you! This expanding, respected, and established Electrical specialist has built a trusted and varied client base, mainly situated in London and Kent (sometime further, so your own van is essential). Supported by fully engaged Management and Back Office teams, as an experienced Electrician, the team here are confident that you would prefer not to be pestered – knowing that they have the full confidence in your skills and abilities to do a decent job and to schedule your own works! The typical and expected duties are: • Installation of metal trunking, conduit, and cable tray - working with SWA cables, • Consumer Unit replacement and rewires, • Lighting upgrades, • To undertake fault-finding, diagnosis and remedial works covering a variety of electrical systems, • Conduct routine maintenance and periodic testing of existing systems, whilst ensuring that each installation continues to meet legal compliance, • Install electrical systems to 18th Edition wiring regulations What do YOU need? • 5 years’ (ideally more) experience gained from within an Electrical environment, • City & Guilds 2360 & 2382 and the ability to read drawings – essential, • 2391 Inspect & Test – highly desirable, • ECS / CSCS card What's in it for you? • The opportunity to work for a company with an incredibly supportive team, • Congestion charge and parking expenses covered by the company, • Option of weekend work available, • A Company which works and supports their engineers, not against them, • A large variety of work carried out across a variety of commercial projects, • Friendly engineers and office staff to work alongside with Interested in working for a business where your skills are respected and valued? I welcome your application. Alternatively call Bright Side Recruitment for more information. Bright Side Recruitment Ltd is acting as a recruitment agency in respect of this opportunity.
Self-Employed role We are seeking a reliable, experienced, and skilled Vehicle Delivery & Collection Driver to join our growing team. The role involves delivering and collecting vehicles using a 3.5-tonne converted van, occasionally with an attached trailer. This position is ideal for someone who enjoys being on the road, is confident in handling large vehicles, and takes pride in providing a professional and efficient service. Key Responsibilities: Safely operate a 3.5-tonne converted van/ Vehicle with attached trailer. Deliver and collect vehicles from customers, depots, or other specified locations across the UK. Ensure accurate completion of delivery/collection paperwork and digital documentation. Maintain a high standard of customer service at all times. Plan routes efficiently to meet delivery schedules and minimize delays. Keep the vehicle clean, presentable, and roadworthy at all times. Requirements: Age 21 or over (due to insurance requirements). Must hold a valid UK driving licence for at least 2 years. No current points or driving convictions. Proven experience driving 3.5-tonne vans; trailer experience highly desirable. Comfortable with long-distance driving and overnight stays if required. Strong understanding of road safety, vehicle handling, and towing regulations. Reliable, punctual, and self-motivated. Good communication and customer service skills. Desirable: Experience working in vehicle logistics, transportation, or fleet management. What We Offer: Competitive salary. Modern, well-maintained vehicles. Supportive working environment. Opportunities for growth within the business.