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The role: Help Desk Coordinator. Brilliant customer service skills.

Senior ServiceDesk Analyst – London. The senior analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, providing expert-level support to ensure smooth operation of IT systems and services within the organisation. Experience with a ServiceDe...

Ensure members of the service desk team record accurately and maintain records with the service desk system, in accordance with ITIL processes. Lead the team in the absence of the Service Desk Manager. Good experience in supporting Terminal Services / Citrix; IP networking; Dell, Lenovo, or other...

As a 2nd line Network Connectivity Service Desk Engineer you will need to have understanding and experience in operational environment equivalent to a 1st line faults desk along with experience in working in a SP/ISP/TelcoCarrier operational environment, CCNA / JNCIA routing and switching experie...

You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. IT Support/Service Desk background. The client is a company who prides themselves on...

The chosen Service Desk Analyst must be able to provide a confident, friendly, effective and efficient IT support service to our users through the use of skills, tools, third parties, and appropriate escalation points to minimise the impact to the business of such incidents. Service Desk Analyst ...

We are currently looking for IT Service Desk Junior Analysts to join our team.

Join a growing tech team as a Service Desk Engineer!. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services. The ability to juggle deadlines without compromising service quality.

IT Service Desk Analyst- 1st Line Support. Act as the first point of contact for technical support issues via the Service Desk. Are you someone who thrives in a client-facing IT support role and enjoys solving technical issues while delivering excellent service? We're looking for a.

ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. Ensure channels into the service desk are appropriately maintained, this will include telephone support, remote assistance and desk side support in the London office. E...

The role requires a proactive approach, excellent customer services. Windows Desktop support, Server support and maintenance.

Manage the IT Service Desk to ensure efficient and effective support for all IT-related technical and service request issues. Implement best practices and continuous improvement initiatives for the IT Service Desk. Service Desk Management Experience.

Join a growing tech team as a Service Desk Engineer!. The ability to juggle deadlines without compromising service quality. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services.

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information.

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience. Variety! You’ll support users via phone, desk-side and at an in-house tech bar. Bonus: Retail, Customer Service experience.

First Line Service Desk Analyst – Cisco, Cloud, Net Sec - £27,500 + 10% shift + £2K bonus - Hybrid / Surrey (1 day/ week). First Line Service Desk Analyst – Cisco, Cloud, Net Sec - £27,500 + 10% shift + £2K bonus - Hybrid / Surrey (1 day/ week). Opportunity to work at a Top Leading Solution

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Handle Service Desk incident tickets, including acting as an escalation point for complex issues. We are partnering with a...

We are currently looking for IT Service Desk Junior Analysts to join our team.

You will be in charge of the day-to-day running of the service desk, with only the Service Desk Manager sitting above you. The Service Desk team is a small one, so you will be required to do some hands on service desk tasks as well. You will also be an escalation point for the Service Desk team e...

Manage the IT Service Desk to ensure efficient and effective support for all IT-related technical and service request issues. Implement best practices and continuous improvement initiatives for the IT Service Desk. IT Governance Officer / IT Service Desk Manager.

My client is a high-profile consultancy, who require a Service Desk Analyst with experience in MS Office Applications, Google Workspace Applications, Windows 10/11 OS and general IT troubleshooting skills to work with an impressive end client who will require SC Clearance to work onsite. Proven e...

You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. IT Support/Service Desk background. The client is a company who prides themselves on...

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience. Variety! You’ll support users via phone, desk-side and at an in-house tech bar. Bonus: Retail, Customer Service experience.

Ensure members of the service desk team record accurately and maintain records with the service desk system, in accordance with ITIL processes. Lead the team in the absence of the Service Desk Manager. Good experience in supporting Terminal Services / Citrix; IP networking; Dell, Lenovo, or other...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Service Desk Analyst - SC Cleared, MS Office, Windows 10/11 OS. My client is a high-profile consultancy, who require a Service Desk Analyst with experience in MS Office Applications, Google Workspace Applications, Windows 10/11 OS and general IT troubleshooting skills to work with an impressive e...

The chosen Service Desk Analyst must be able to provide a confident, friendly, effective and efficient IT support service to our users through the use of skills, tools, third parties, and appropriate escalation points to minimise the impact to the business of such incidents. Our client a multimil...

We are currently working with a highly reputable financial services provider that is actively recruiting for a Service Desk Analyst to join them on a 6-month fixed term contract. Service Desk Analyst – London – 6-month FTC - £38-42k (pro rata). Experience providing IT support in a similar profe

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. IT Support/Service Desk background. The client is a company who prides themselves on...

ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. Ensure channels into the service desk are appropriately maintained, this will include telephone support, remote assistance and desk side support in the London office. E...

Ensuring that incidents and service requests which cannot be resolved by the service desk are escalated to the correct resolver teams. ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. Ensure channels into the service ...

Technical proficiency in relevant IT infrastructure and service desk tools. Familiarity with service desk software and tools. The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical...

We are currently looking for IT Service Desk Junior Analysts to join our team.

We are currently working with a highly reputable financial services provider that is actively recruiting for a Service Desk Analyst to join them on a 6-month fixed term contract. Service Desk Analyst – London – 6-month FTC - £38-42k (pro rata). Our client is looking for somebody who can provide

Manage the IT Service Desk to ensure efficient and effective support for all IT-related technical and service request issues. Implement best practices and continuous improvement initiatives for the IT Service Desk. Provide service desk performance MI Data in relation to closed and open tickets.

Join a growing tech team as a Service Desk Engineer!. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services. The ability to juggle deadlines without compromising service quality.

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. IT Support/Service Desk background. The client is a company who prides themselves on...

Service Desk Analyst - SC Cleared, MS Office, Windows 10/11 OS. My client is a high-profile consultancy, who require a Service Desk Analyst with experience in MS Office Applications, Google Workspace Applications, Windows 10/11 OS and general IT troubleshooting skills to work with an impressive e...

Experience using service management tools such as ServiceDesk Plus, ServiceNow, Remedy etc. We are currently working with a growing financial services provider in Manchester that is actively recruiting for a Service Desk Analyst to join them on a permanent basis. Service Desk Analyst – Manchester...

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

Service Desk Analyst – Derbyshire. Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. You will be joining a growing service desk team who look after the needs of hundreds of users.

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience. Variety! You’ll support users via phone, desk-side and at an in-house tech bar. Bonus: Retail, Customer Service experience.

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

The chosen Service Desk Analyst must be able to provide a confident, friendly, effective and efficient IT support service to our users through the use of skills, tools, third parties, and appropriate escalation points to minimise the impact to the business of such incidents. Our client a multimil...