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Salary: £30,000 basic + £15,000 OTE.We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team.This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-ba

This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences. We are looking for a motivated and customer-focused Desk-Based Account Manager t

Service Desk Associate - 6 months - Crawley- Inside IR35 We are seeking a proactive and technically skilled Service Desk Associate for a 6-month onsite contract role based in Crawley. The ideal candidate will be the first point of contact for IT-related issues, providing timely and effective support to end users across the organization. Key Responsibilities: • Handle service desk requests including answering calls, responding to emails, and managing ticket submissions, • Reset passwords and assist users in regaining access to systems, • Perform basic troubleshooting for minor software issues and hardware glitches, • Support configuration challenges and simple setup problems, • Respond to user inquiries via phone, email, chat, or ticketing systems, • Solid understanding of IT infrastructure and common support tools, • Prior experience in a Service Desk, Helpdesk, or Technical Support role, • Technical proficiency at L1.5 level, • Duration: 6 months (View for Extension), • Day Rate: Up to £135 per day (Inside IR35), • Location: Crawley

Salary: £30,000 basic + £15,000 OTE.We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team.This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-ba

This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced,. Location: Reigate / South of England (Hybrid). We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services te

We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate abo

Prior experience in a Service Desk, Helpdesk, or Technical Support role. We are seeking a proactive and technically skilled Service Desk Associate for a 6-month onsite contract role based in Crawley. Handle service desk requests including answering calls, responding to emails, and managing ticket su

Job title: L2 Service Desk AnalystSalary: £32,000 p/aLocation: Nottingham (Night shifts are fully remote)Schedule: 4 days on, 4 days off (4 x 12-hour day shifts in the office, and 4 x 12-hour night shifts)Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life I

Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard

Job DescriptionService Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offer

Based in Leeds, Monday to Friday hybrid role.Provide end user support and triage incidents in a timely and professional manner.Troubleshoot and support Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM / Intune, and DFS folder permissions in SharePoint.Apply network

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. IT Service Desk Engineer – Derby – Permanent – to £28,000 (DOE). IT Service Desk Engineer needed for a permanent role in Derby.

Job Title: 1st line service desk engineer (MSP). Benefits: 22 days AL rising to 25 with service +BHs + Company pension. IT Services, Solutions and Consultancy practice.

Provide a Single Point of Contact (SPOC) Service Desk for the client users to raise Incidents and Requests which are directed to the Service Now platform instance via the channels of Telephony, Email and Portal. Inform the necessary Service Management Stakeholders (as defined under the Service Escal

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Provide first point of contact for global users, delivering high-quality IT service desk support. Joining a large professional serv

Legal Services, Law Practice, and Professional Services. IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team.

Someone with IT helpdesk or service desk experience looking to broaden their skills. From its early days as a small start up, it has grown steadily, establishing a reputation for innovation, reliability, and exceptional service.

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Work collaboratively within the IT Service Desk team to maintain smooth IT service delivery. We are looking for an enthusiastic and self-motivated individual with excellent communication and interpersonal skills to join the Trust's IT Service Desk team. To provide a high quality, responsive and comp

Our client is seeking a 1st Line Service Desk Analyst to provide professional, efficient, and responsive customer service and technical support. Strong experience of logging and managing tickets through service desk systems. This role offers the opportunity to work with a collaborative team whilst d

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Engage with executive and client stakeholders, representing the service desk and maintaining client confidence. Oversee day-to-day operations of the Service Desk

The position of Service Desk Analyst involves assisting with the smooth running of the service desk and supporting clients. Monitoring service desk ticket flow and ensuring correct priorities are assigned for all tickets. Working with the workshop and admin teams, ensuring that the hardware status a

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. Experience working in 1st Line or Service Desk support. Knowledge of MS Service Centre Support tool set (SCCM, SCOM, SCSM).

Provide consistently, excellent levels of customer service.

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To maintain a high degree of customer service

Here at Serco, we are seeking an enthusiastic Service Desk Analyst to work on a multi-client shared, the Service Desk Analyst provides first line IT support and Incident Management function within My Technology Customer Services, providing support to Serco and our customers. At least two years' expe

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. The Service Desk Analyst will be on an initial 2-3 month contract. Previous experience of a busy service desk.

Hawick High School have a vacancy to join the team.This is a fast paced reactive office and the successful candidate will strive to provide a range of support to the Schools Management team, through administering, organising, assessing and processing information.Minimum of 3 Standard Grades at level

Grants Support Executive .This is a full-time post for 35 hours per week, on a permanent contract based at the Charity’s Office in Victoria, London.The Charity currently operates a minimum of 2 days in the office).You will provide administrative and operation

Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enabl

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we’re here to celebrate and support you every step of the way.When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and d

Classify and prioritise the service desk workload. Perform people service functions, including interacting with staff members, answering queries, and resolving issues. Strong customer service approach.

The IT service desk is responsible for providing a single point of contact for all users of System1 IT services to report an incident, request or change control. On average, 300-400 tickets are raised and processed by the IT service desk per month. The IT service desk is an integral part of the Syst

We’re looking for a Service Desk Analyst to join our Professional Services team. Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the

The Technology Service Desk Analyst will work in a busy environment at Foster + Partners providing 1st line IT support and guidance to internal customers via telephone, email and face to face. The role demands a very high standard of customer service and a willingness to provide excellent IT support

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. Take ownership of all user issues relating to IT applications, hardware and services. Assist with day-to-day administration tasks including submitting application and security reques

What you will do as part of the team:*** Provide customer service assistance for all technical enquiries, including but not limited to the maintenance and support of Windows and Mac estates, server estates, zoom/teams and video conferencing kit* Resolve technical incidents, problems and service requ

Experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional inve

Incident, Problem, Change Management: Log & take ownership of incidents, problems, and changes onto the Service Desk for commercial and production-related issues.

We are looking for an experienced enthusiastic individual to join our growing service desk team of 16 based in Southwick. The successful applicant will become a key player on our service desk and be looking for further development of their career. Line Service desk experience ideally at a MSP.

Support Analyst, Support Engineer, COR7318.Joining this established and highly successful company just outside of Aylesbury, the Support Analyst / Support Engineerrole is a fantastic opportunity for somebody looking to progress their career.In a fully onsite position, the Support Analyst / Support E

Familiarity with modern construction practices, ideally within building services.

Uponor systems* Respond to customer enquiries via phone, email – providing them with timely and accurate resolutions* Active technical support for sales and marketing teams* Guide users in the use of various software applications* Stay up to date with latest product ranges and updates within the i

Technical proficiencies*** Some relevant technical experience in any of the following business areas - Video Security, Analytics, Access Control, Telecommunication, Video Conferencing, Cloud software or Enterpr

Liaise with vendors and third-party support services when escalating complex hardware issues. Ability to read and interpret technical manuals, schematics, and service instructions. Experience in a managed IT services environment.

Assist in projects, work assignments, and evaluations to improve the service and operation of Customer Support Services. Employ knowledge of mobile hardware, software, and components, as well as PC desktop software (e. Apply working knowledge of help desk tools, processes, as well as problem managem

We're adding new clients to our family constantly, all while nurturing our existing ones who are thrilled with our service. Provide 1st line technical knowledge and support to our customers - Be the initial point of contact for customer queries, faults, escalations and service amendments for the tea