Service desk jobs in ReigateCreate job alerts

This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based envir. We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team.

Full Time | Hybrid - 3 days WFH | 4.

Join us as a Service Desk Specialist in Reigate!. Work autonomously, providing exceptional customer service and resourcefully solving technical issues. Manage service requests through various interfaces, maintaining a high level of accuracy and quality.

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team.

Working under direction from the Service Desk Team leader, you will help deliver an excellent level of service — supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. Our client is looking for a proactive and positive Service Desk E

Service Desk Analyst - Derbyshire. Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. You will be joining a growing service desk team who look after the needs of hundreds of users.

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of Service Desk activity.

Service Desk Support Lead | Azure | O365 | Networking | Cloud-First.

The Service Desk Analyst provides first-line technical support across the organisation, ensuring incidents and service requests are effectively managed, escalated, and resolved. The role involves close collaboration with colleagues, third-party providers, and end users to deliver excellent customer

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. IT Service Desk Analyst – Global Law Firm. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional services envir

Weekly shift covering 07:00 – 18:00 Monday – Friday.Sundays ON CALL from 06:00 – 18:00.Provide cover during Bank Holidays throughout the yea.Competitive Salary +Excellent Benefits including:.Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.Employee car s

The organization is seeking for a skilled Service Desk Manager to lead the growing team of engineers and deliver exceptional IT support services. Lead and manage the Service Desk team, providing mentorship and fostering a collaborative work environment. Flexibility once the Service Desk is running a

It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. We're on a mission to empower our teams, bring out the best in our people, and deliver unrivalled support, solutions, and services to local SMEs across the nation. Your role will be crucia

THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Service Desk Analyst (Data Processing) – Kent/ On-site / FTC / Full-Time / Competitive Salary (£25,000 per annum pro rata). Goaco is a Digital Software Consultancy and we are currently looking for a motivated and

IT Service Desk Analyst - Surrey (Hybrid, Permanent). Contribute to continuous improvement of IT processes and service delivery. This permanent role offers a hybrid working model and the opportunity to support IT services across a dynamic environment, delivering excellent technical support and ensu

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force

We're seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. You'll be part of the Business Technology Services team, which provides technology and change support across governance, technical operations, cyber sec

To ensure the highest level of service is delivered to all guests. Actively listens and asks questions of customers to assess the level of satisfaction with the service being provided and to prevent problems from occurring. Takes personal responsibility for correcting customer service problems.

You'll be at the frontline of IT support, ensuring incidents and service requests are handled efficiently and professionally, delivering a high standard of customer service at all times. Service Desk Analyst - Onsite Role Based in Rushmere. This is an exciting opportunity to be part of a 24/7 Europe

Are you an incredibly organised, proactive and efficient individual with a passion for delivering excellent customer service? GMS Security Services Ltd, a trusted and growing family-run business, is looking for a Security Service Desk Manager to join our friendly team. Manage day-to-day service desk

Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed in the Service Desk IT service management tool. The successful candidate will join a service Desk to provide 1st line support for Incidents and Service Request

Prior experience in a Service Desk, Helpdesk, or Technical Support role. We are seeking a proactive and technically skilled Service Desk Associate for a 6-month onsite contract role based in Crawley. Handle service desk requests including answering calls, responding to emails, and managing ticket su

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional se

Create a positive impression of the Service Desk by building rapport with customers and focusing on business needs. The IT Service Desk supports over 12,000 colleagues across 1,200 practices and over 400 support staff in our Support Operations Centre in Keynsham, Bournemouth, London or working from

You will be joining a growing service desk team who look after the needs of hundreds of users. Experience of a Service Desk environment. Service Desk Analyst - Derbyshire.

Support systems including Windows 11, Microsoft 365, Active Directory, SCCM, InTune, Teams, SharePoint, SAP Concur, TalkDesk, bespoke CRM/POS, Palo Alto Global Protect, Freshservice (or similar ITSM), and more. Provides 1st line support for all incidents and service requests, with some 2nd/3rd line

IT Service Desk Analyst - Surrey (Hybrid, Permanent) Salary: £34,000-£43,000 | Immediate Start We are seeking a skilled and customer-focused IT Service Desk Analyst to join our busy IT team in Surrey. Requirements: 5+ years' Service Desk or IT support experience in a busy environm

Were on the hunt for apositive, friendly and empathetic Customer Service Agent (6 month fixed term contract)to join our buzzing, friendly and experienced team ready to support you on your career journey and our mission to deliver Great Places, Great Services and Great Tomorrows. Every one of our tea

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. To join us as a2nd Line Service Desk Engineer, you will need:. We’re now looking for a 2nd Line Service

You will investigate routine enquiries, provide assistance and advice, and log and manage helpdesk incidents and service requests, ensuring timely resolution based on priority and Service Level Agreements. Additionally, QVH offers a minor injuries unit, expert therapies, a sleep service, and expandi

Analyse service desk performance, identify problem areas, and implement improvements to enhance overall service quality. Proven experience as a Service Desk Manager or Help Desk Manager, managing teams across multiple sites. We are seeking a Service Desk Manager to lead our team of first- and second

Incident management and administration using ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc. Service Desk Analyst / IT Support Help Desk Technician. Service Desk Analyst / IT Support Help Desk Technician (Monday to Friday).

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Troubleshoot and remediate Mobile phone issues reported to the Service Desk. Within this role you will be responsible for providing a range of remote and deskside support to all users; resolving both software and h

Troubleshoot and remediate Mobile phone issues reported to the Service Desk. The Digital team have an exciting opportunity to join them as a Service Desk Analyst. A minimum of 1 years' experience, preferably within a professional services environment.

For key named Vodafone customers, the VBSE ENOC Service Desk Advisor provides world class customer service while owning and managing customer Incident Management from inception to resolution, meeting stringent Customer Service Level Agreements. Fully support the ENOC Service Desk for all customers a

One of our blue chip clients is looking for several Service Desk Analysts to join a long-term programme of work. Experience in a similar role, with a focus on customer service and technical support. Maintain high levels of customer service and technical knowledge, and participate in project meetings

Previous Service Desk experience. The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails, and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accor

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Exceptional customer service and problem-solving skills. Strong troubleshooting abilities with Microsoft Office and Windows desktops.

The Service Desk Coordinator will be responsible for taking and routing calls for the main switchboards, switchboard & meeting rooms reports and support with share email inboxes enquiries, Facilities Helpdesk. As a Service Desk Coordinator, you will provide a personal and genuine service to cl

Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered. Proactively update knowledge articles so that the service desk can deliver a standa

Senior Service Desk Analyst – Epsom / Hybrid. Are you ready to take the next step in your IT support career? We’re looking for a passionate, proactive, and technically skilled Senior Service Desk Analyst to join our team in Epsom (with hybrid working options). You’ll handle a mix of 1st and 2n

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. Legal Services, Law Practice, and Professional Services.

Futures recruitment are looking to appoint a service desk engineer for our client based on the outskirts of Hull. Due to a period of continued growth the successful service desk engineer will be responsible for 2nd line IT Support and provide technical support on both hardware and software issues.