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2nd Line Support Engineer – (2nd Line, Infrastructure, Support, O365, AD, Networking, DNS/DHCP, Routing, Switching, Windows, Group Policy, Server) – Permanent – Blackburn Charles Simon Associates are currently looking for a 2nd Line Support Engineer on a permanent basis for our prestigious client based in Blackburn. This role is onsite, with travel to other sites when needed. Location: Blackburn Salary: Up to £35,000 per annum Skills/Requirements for the 2nd Line Support Engineer: • Previous experience within a similar role is vital, • Ability to work independently, • Strong O365, • Extensive Windows Desktop support around 10/11, • Extensive Active Directory experience, • Networking support. Basic configuration of routers & Switches, • DNS/DHCP support, • Group Policy Start date is ASAP for the 2nd Line Support Engineer The 2nd Line Support Engineer will be responsible for: • Supporting users on both a remote and face to face basis when needed., • Carrying out service requests, • Taking ownership of escalated calls from the service desk, diagnosing and resolving technical issues, • Triaging and escalating complex issues to the 3rd Line team, • Managing their own workload in accordance with the businesses SLA’s & KPI’s, • Installing, configuring and maintaining desktop and laptop hardware and software, • Reviewing, amending and where needed creating technical and employee facing knowledge base for articles and procedures., • Providing the highest level of customer service when onsite Please send an up-to-date copy of your CV to be considered for the 2nd Line Support Engineer 2nd Line Support Engineer – (2nd Line, Infrastructure, Support, O365, AD, Networking, DNS/DHCP, Routing, Switching, Windows, Group Policy) – Permanent – Blackburn

Due to the continuing growth of our company, we are looking for a Plumber to join our team in one of our busiest departments to carry out repairs within Aberdeen and Aberdeenshire. About Us At 1Call Property Management Ltd, we have been offering an all-trades service to household, commercial and industrial customers across the North-East region for over 20 years. We believe in giving a quality, effective and expect advice to our customers in just 1Call? We pride ourselves in being professional and personable, whilst offering a friendly and accessible guidance to the customers. Job Summary / Responsibilities The successful candidate/s will be expected to provide expert, efficient and accurate plumbing to our loyal customers. The ideal applicant will be expected to undertake the following tasks: • Installing and maintaining all forms of plumbing;, • Undertake all general plumbing;, • Ability to document jobs through an app to ensure transparency to the help desk and customer. Person Specification Essential • A Full Driving Licence is essential as a company vehicle will be provided for work use only;, • Good communication skills;, • Ability to work alone and as part of a team;, • Team Player. Benefits At 1Call, our employees are pivotal to our success, and we will strive to ensure you feel supported, while also investing in your growth within the organisation. In addition, we offer the following • Competitive pay, dependent on ability along with an opportunity for overtime;, • 28 days paid holidays;, • Company pension following probation period;, • Uniform / PPE provided;, • Company vehicle and fuel card provided;, • Training provided;, • Excellent career development opportunities;, • A friendly and supportive working team atmosphere. All our roles require candidates to have the entitlement to work within the UK. So, if you are interested in joining a team – where every day presents new challenges, opportunities, and the potential to make a significant contribution as a Plumber, we invite you to apply and assist in shaping our success together. 1Call is an equal opportunities employer and we are committed to equality, diversity, and inclusion.

Due to the continuing growth of our company, we are looking for a Joiner to join our team in one of our busiest departments to carry out repairs within Aberdeen and Aberdeenshire. Job Summary / Responsibilities: The successful candidate/s will be expected to attend residential/commercial/void properties to provide quality joinery services to our loyal customers offering the opportunity to work on diverse projects. The ideal applicant will be expected to undertake the following tasks: • Undertake general joinery work;, • Undertake general maintenance in homes;, • Ability to document jobs through an app to ensure transparency to the help desk and customer. Person Specification: Essential: • A Full Driving Licence is essential as a company vehicle will be provided for work use only;, • Good communication skills;, • Ability to work alone and as part of a team;, • Team Player. Benefits: At 1Call, our employees are pivotal to our success, and we will strive to ensure you feel supported, while also investing in your growth within the organisation. In addition, we offer the following: • Competitive pay, dependent on ability along with an opportunity for overtime;, • 28 days paid holidays;, • Company pension following probation period;, • Uniform / PPE provided;, • Company vehicle and fuel card provided;, • Training provided, • Excellent career development opportunities;, • A friendly and supportive working team atmosphere. All our roles require candidates to have the entitlement to work within the UK. So, if you are interested in joining a team – where every day presents new challenges, opportunities, and the potential to make a significant contribution as a Joiner, we invite you to apply and assist in shaping our success together. About Us: At 1Call Property Management Ltd, we have been offering an all-trades service to household, commercial and industrial customers across the North-East region for over 20 years. We believe in giving a quality, effective and expect advice to our customers in just 1Call? We pride ourselves in being professional and personable, whilst offering a friendly and accessible guidance to the customers. 1Call is an equal opportunities employer and we are committed to equality, diversity, and inclusion.

What’s in it for you? Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered: Bonus Incentive 15% Food to Go Discounts – Greggs, Starbucks, Subway, Popeyes, Chaiiwala & Sbarro Free on-Site Parking Waterside Café ��

Complex Care Professionals Ltd is a successful and expanding company with three branches in the Northwest. We are a forward-thinking and innovative organisation that prides itself on "simply putting people first," a principle that applies to both our staff and our clients. Job Description As a Care Coordinator at Complex Care Professionals Ltd, you will play a vital role in ensuring the delivery of high-quality, personalised care services to our clients while contributing to the growth and development of our business. Your exceptional communication skills and proactive approach to business development are essential in this dynamic and rewarding position. Key Responsibilities Uphold Core Values: Adhere to company policies and procedures, promoting diversity and equal opportunities in the workplace. (Note: Ensure adherence to company values and support an inclusive culture.) Business Development: Proactively grow your desk by maintaining and developing relationships with clients, identifying new opportunities. (Note: Growth-driven role focused on client relations and identifying business prospects.) Exceptional Communication: Liaise effectively with clients, carers, and external professionals to ensure seamless service delivery. (Note: Clear communication is key to smooth service delivery.) Recruitment: Interview and onboard high-quality care staff to maintain an excellent workforce. (Note: Recruitment will help strengthen and expand the team.) Care Planning: Facilitate new packages of care from the point of discharge. (Note: Involvement in care plans from discharge onward.) Scheduling: Plan and coordinate cover for holidays, training, and planned absences. (Note: Coordination is crucial for maintaining service coverage.) On-Call Support: Participate in the on-call out-of-hours service on a rotational basis. (Note: Includes out-of-hours responsibility on a rota.) Rota Management: Organise and optimise care worker rotas for efficiency in travel time and staff skill matching. (Note: Key part of the role involves rota optimisation.) Client & Staff Interaction: Make & answer telephone enquiries promptly and professionally, providing solutions to queries. (Note: Customer-facing, ensuring smooth communication between clients and staff.) Quality Assurance: Ensure high-quality care services are delivered to vulnerable individuals in their own homes. (Note: High standards of care must be maintained.) Staff Supervision: Conduct staff supervisions, appraisals, and performance management. (Note: Supervisory responsibilities for team development and performance tracking.) Professional Liaison: Liaise with professionals such as GPs, Commissioners, and District Nurses. (Note: Work alongside health professionals to ensure integrated care delivery.) Service Reviews: Collaborate to ensure positive user reviews are collected and actioned. (Note: Ensuring client satisfaction through regular reviews.) System Management: Maintain and update electronic rostering systems. (Note: IT systems management will be a large part of the role.) Expense Management: Ensure timely submission of travel expenses. (Note: Managing expenses will be part of the role.) Requirements Experience: Minimum of 3 years' experience in a similar role (desirable). Qualifications: Relevant qualification, such as Business Studies or Social Care (desirable). Driving Licence: Valid driving licence and access to own vehicle (desirable). Organisational Skills: Extremely well-organized with excellent planning and prioritising ability and high attention to detail. Management Experience: Management and supervisory experience (desirable). Technical Skills: Experience using scheduling/recording systems (Access People Planner & Access Care Planner desirable). Independence: Ability to work unsupervised. Administration Skills: Strong administration skills and ability to manage multiple workloads. Flexibility: Self-motivated and flexible, with a willingness to participate in an on-call system for out-of-office hours. Care Experience: Previous domiciliary care experience (desirable). Problem-Solving: Strong problem-solving skills. Communication Skills: Strong written & verbal communication skills. IT Proficiency: Knowledge of Microsoft Office applications, including Word and Excel (essential). Benefits Competitive salary. Opportunities for professional development and career progression. Supportive and inclusive work environment. Company pension scheme. Flexible working arrangements. TPBN1_UKTJ

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of service desk activity.

Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Plan and provide desks

Line IT Service Desk Engineers.

We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. If you’ve also worked in the following roles, we’d also like to hear from you: Tier 2 IT Support Engineer, Se

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Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

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Company DescriptionService Desk 1st Line Support EngineerSalary £24,231 per annumThis role is office based during the week.

Passionate about starting a career in IT? Keywords:IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Requir

For residents of Devon onlyTrainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology.

A leading hospitality company in the United Kingdom is seeking a Guest Service Assistant to join their team. In this role, you will provide excellent customer service by greeting guests, managing check-in/check-out, and addressing inquiries.

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Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Work on incidents and service requests. Active Directory Domain Services.

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Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. We are recruiting for a key position in our Global IT service desk

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Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed in the Service Desk IT service management tool, while delivering excellent and clear communications of incidents, service requests and service updates to our c

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As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you are here to join our world-class support team. Help ensure that processes used by the service desk team are well-documented and communicated. Help onboard new service desk analysts and personnel.

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The Academy’s ICT department touches all aspects of the Academy’s work, including our teaching, performance and professional services activities and is responsible for providing a professional and responsive service to over 1,000 IT users across the Academy’s student and staff population. You