This role however is probably closer to advanced customer services, someone who maybe was on a support desk for a computer manufacture for example or similar, answering technical questions about both ...
IT Service Desk Analyst - 2nd lineIT Service Desk Analyst required to join a growing telecommunication solutions provider based in Basingstoke with multiple offices across the UK.As an IT Service ...
Service Desk Administrator Full Time, Permanent £25000 - £28000 Epsom, Surrey Reed Epsom are recruiting for a highly organised individual to provide support to the Service Department as the point ...
A quick look at the role The Service Desk Analyst provides 1st line support for all IT, telephony, network and application issues across the group. All incidents must be logged, managed and resolved ...
Service Desk Advisor required for my client based in Camberley. This is an onsite role. Salary approx. £22-25k Are you a proactive problem-solver with a passion for customer service? We're seeking a ...
As a Service Desk Specialist, you will be the first point of contact when things go wrong. Focused on supporting print & imaging capabilities, we will provide you with ALL the technical training you ...
Our immediate requirement is for an experienced Service Desk Administrator to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support ...
Service Desk Analyst (Education) - SURREY - up to £30K + EXCELLENT BENS Can you be the next Service Desk 'champion' at one of Surrey's leading independent school ? Then we should talk ! ESP are ...
2nd Line Service Desk Engineer Surrey £40,000 per annumExciting opportunity for an innovative and ambitious 2nd Line Service Desk Engineer to join an award-winning financial services organisation
IT Service Desk Analyst - Hersham - £30,000 DOE Role: IT Service Desk Analyst Location: Hersham, Surrey Salary: £25,000 - £30,000 A leading independent school are seeking a talented IT Service ...
Service Desk Technician Chalfont - Shift Rota basis £25,000 + Hybrid + Education Funding An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish ...
Our client, a leading organization in the sector, is eagerly seeking a talented 2nd Line Service Desk Technician to join their innovative team at their Surrey office on a permanent basis. As a key ...
Job Outline The Lexmark Enhance Service Desk (ESD) provides first and second line technical support to Lexmark International's key Managed Print Service customers. The agents on the desk will act as ...
Service Desk Associate Location: Basingstoke Head Office Within a dedicated team, Hemmersbach provide worldwide support for one of the UK's Big-4 banking institutions. As a Service Desk Specialist ...
We have an excellent opportunity for an IT Service Desk Escalation Engineer to join our client in Chessington, Surrey. My client is extremely keen on having motivated employees keen to progress in ...
You will oversee the service team, comprising of mobile engineers and the service desk team, reporting directly to you. Your primary focus will be ensuring the smooth day-to-day operations
Attending support calls to discuss issues with the service desk team and client pointing out metrics, trends and solutions. * Review customer complaints and concerns and seek ways to improve the ...
Report to engineering management and liaise with Retail Service Desk and Retail Support daily. * Full compliance with Health and Safety legislation. PERSON SPECIFICATION QUALIFICATIONS / EXPERIENCE ...
The Help Desk Team Leader plays a pivotal role in driving quality, efficiency, and customer ... Establish performance measures to meet and exceed Service Levels. * Manage ticket queues and ...
Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager * Escalate potential problem issues with Problem and Incident Management
Ability to work independently and remotely * 20 years of experience as a service desk ITSM consultant. * Experience in Consulting and Presales a plus * Project & Time Management skills * Analytical ...
Maintain open communication channels with the service desk team to facilitate ongoing support and customer satisfaction. Requirements: * Demonstrated experience in installing IP CCTV, access control ...
Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner's Helpdesk activities across the Group. Primarily ...
Interrogation of the Service Desk ticketing system throughout the day to provide effective responses and resolutions to queries or incidents. * Responding to calls and e-mails on the service desk ...