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Service Desk Technician - North Bristol (Hybrid) - £23k-£30k. I am seeking a Service Desk Technician to work within an established team, supporting a host of external clients on their IT needs. The successful Service Desk Technician will provide IT Support through email, ticketing system, or phone

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Key Responsibilities for the IT Service Desk Technician:. IT Service Desk Technic

You'll be at the frontline of IT support, ensuring incidents and service requests are handled efficiently and professionally, delivering a high standard of customer service at all times. Service Desk Analyst - Onsite Role Based in Rushmere. This is an exciting opportunity to be part of a 24/7 Europe

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. Logging and managing tickets through ServiceNow and ensuring accurate documentation.

THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

Conduct regular communication briefings across shift patterns to provide key information the out of hours Service Desk needs to be aware of, including but not limited to handover into service, key account information/changes, development of Total Care support. Proven ability to support a Service Des

Service Desk Analyst - Derbyshire. Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. You will be joining a growing service desk team who look after the needs of hundreds of users.

Our Service teams sit within the Technology and Operations pillar, delivering end to end support for our users and includes the Global Service Desk, 2nd line, Mac and Application Support teams, Operations and Software Compliance team. And we have deep expertise in consumer and manufacturing, defence

Service Desk Support Lead | Azure | O365 | Networking | Cloud-First.

The IT Field Services Support Specialist will provide diagnosis, resolution, or escalation to other service desk team members, engineering and/or applications development groups using our incident management system. Facilitating walk-ups ServiceDesk and utilizing incident knowledge base platform (Se

We're hiring a Service Desk Support Lead to serve as a technical escalation point, working closely with a team of junior engineers to ensure smooth day-to-day operations across IT infrastructure and enterprise systems. Service Desk Support Lead | Azure | O365 | Networking | Cloud-First 3rd

Proven leadership in developing and managing service desk teams. At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Engineer at our Babcock Technology Centre site. Lead a team of application support analysts responsibl

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team.

If you have 12+ months of IT helpdesk experience and are seeking a role with a leading enterprise organization that encourages internal progression, then keep reading — we may have the perfect match for you. You will have full ownership of your calls, prioritize incidents quickly, and maintain hig

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of Service Desk activity.

The IT Service Desk Engineer will contribute towards the provision of a comprehensive IT and network support services to users within the Trust. Log and manage IT helpdesk incidents and Service Requests to ensure they have been completed within the specified time based on priority and Service Level

Service Desk Analyst - Derbyshire. Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. You will be joining a growing service desk team who look after the needs of hundreds of users.

Our ideal Service Desk Senior Analyst has the following qualifications:. Strong collaboration with the Service Desk Manager and cross-functional teams is key to success. Your work as a Service Desk Senior Analyst will include the following duties:.

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional se

To analyse, prioritise and assign incidents to resolver groups, management and third parties, in accordance with defined ICT service desk procedures and policies. To ensure that all changes to systems user accounts, or user access rights, are accurately managed and recorded in the service desk ticke

Working under direction from the Service Desk Team leader, you will help deliver an excellent level of service — supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. Our client is looking for a proactive and positive Service Desk E

Service Desk Team, driving customer engagement and ensuring world-class service delivery. Your leadership will be instrumental in setting and reviewing the strategic direction of our service desk operations while maintaining and embedding best practices. Lead, equip, and resource the Service Desk Te

Key Responsibilities * Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstanding customer experience * Design and implement ITIL‐aligned processes, policies, and workflows to support scalable service delivery * Act as the primary 3rd‑

This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. The Service Desk Analyst will be p

IT Service Desk Analyst - Surrey (Hybrid, Permanent) Salary: £34,000-£43,000 | Immediate Start We are seeking a skilled and customer-focused IT Service Desk Analyst to join our busy IT team in Surrey. Requirements: 5+ years' Service Desk or IT support experience in a busy environm

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them

It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

The IT Technician will assist in operating the IT Service Desk by identifying, resolving, and documenting issues. You should have experience in a similar role, with strong helpdesk skills and excellent customer relationship abilities. All successful applicants must undergo enhanced child protection

Service Desk Analyst - Bristol An exciting opportunity to join an established Bristol based client who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line role or perhaps someone with a b

Service Desk Technician - North Bristol (Hybrid) - £23k-£30k I am seeking a Service Desk Technician to work within an established team, supporting a host of external clients on their IT needs. The successful Service Desk Technician will provide IT Support through email, ticketing system, or phone

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Technologies: Service Desk, ITIL windows 7 MS Office 1st and 2nd line support Exchange Citrix. Endeavour Recruitment has an excellent contract opportunity for a Service Desk Engineer for their busy client close to Gatwick Airport in the West Sussex area. You would be trouble shooting and resolving h

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Previous experience in a customer service or service desk environment. The team is seeking a Service Desk Analyst to join the Customer Support function, this role is ideal for someone passionate about providing high-quality technical and customer support within a fast-paced environment. Join a manag

IT Service Desk Analyst - Surrey (Hybrid, Permanent). This permanent role offers a hybrid working model and the opportunity to support IT services across a dynamic environment, delivering excellent technical support and ensuring high levels of customer satisfaction. Log, categorise, prioritise, and

As a Technical Service Desk Team Leader, you will manage and lead the Service Desk team, ensuring high-quality support and service delivery. Your organizational and methodical approach will ensure all areas of the Service Desk responsibilities are managed effectively. Lead and manage the Service Des

As a Service Desk Coordinator, you will provide a personal and genuine service to clients and customers, ensuring all duties are carried out to the highest standards. The Service Desk Coordinator will be responsible for taking and routing calls for the main switchboards, switchboard & meeting

The organization is seeking for a skilled Service Desk Manager to lead the growing team of engineers and deliver exceptional IT support services. Lead and manage the Service Desk team, providing mentorship and fostering a collaborative work environment. Flexibility once the Service Desk is running a

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

One of our blue chip clients is looking for several Service Desk Analysts to join a long-term programme of work. Experience in a similar role, with a focus on customer service and technical support. Maintain high levels of customer service and technical knowledge, and participate in project meetings

Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered. Proactively update knowledge articles so that the service desk can deliver a standa

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Exceptional customer service and problem-solving skills. Strong troubleshooting abilities with Microsoft Office and Windows desktops.

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. To join us as a2nd Line Service Desk Engineer, you will need:. We’re now looking for a 2nd Line Service

As IT Service Desk Manager, you will manage, lead and develop a team of seven engineers across four offices, delivering 1st and 2nd line support for a wide range of technical services, hardware, software, and legal applications. We're seeking an experienced IT Service Desk team Manager with strong k

Ensure services are delivered in line with agreed Service Level Agreements. Proven leadership in high-performing service desk teams. Submarine Development Agency, delivering critical services to the Ministry of Defence and shaping the future of UK defence capability.

Analyse service desk performance, identify problem areas, and implement improvements to enhance overall service quality. Proven experience as a Service Desk Manager or Help Desk Manager, managing teams across multiple sites. We are seeking a Service Desk Manager to lead our team of first- and second

Troubleshoot and remediate Mobile phone issues reported to the Service Desk. The Digital team have an exciting opportunity to join them as a Service Desk Analyst. A minimum of 1 years' experience, preferably within a professional services environment.

We are looking for an enthusiastic Service Desk Manager to lead our Global Service Desk Team until September 2026, covering a period of extended leave. With a new global strategy and ambitious plans for growth, the Service Desk Manager is a key player in supporting our teams to achieve these goals.