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Service Desk Manager - OIR35 - £325 PD Company: A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. Skills and Experience: At l...

Experience working on an IT Service Desk. Maintain accurate records of all incidents, service requests, problems, and resolutions. Strong skills in Windows Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops.

We are seeking a proactive Service Desk Lead to join our IT Services team. Previous experience working as a Service Desk Analyst or similar technical support role. Accurately capture and manage customer issues in ServiceNow.

Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Maintain accurate records of all incidents, service requests, problems, and resolutions.

ServiceDeskPlus, ServiceNow, Freshservice. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

Join a growing tech team as a Service Desk Engineer!. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services. The ability to juggle deadlines without compromising service quality.

Service Desk Analyst required by a well-known growing legal organisation based in the heart of Tunbridge Wells. The Service Desk Analyst will join a small team providing high quality IT support across the entire firm. As a Service Desk Analyst, you will be the first point of contact for IT suppor...

We are currently looking for IT Service Desk Junior Analysts to join our team.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

Ensure channels into the service desk are appropriately maintained, this will include telephone support, remote assistance and desk side support in the London office. Ensuring that incidents and service requests which cannot be resolved by the service desk are escalated to the correct resolver te...

ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role.

As a Service Desk Analyst, you will be the first point of contact for IT support, providing assistance remotely and in-person. The Service Desk team operate on a shift basis through Monday to Friday rotating between the following:. Service Desk Analyst required by a well-known growing legal organ...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. IT Support/Service Desk background. The client is a company who prides themselves on...

ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role.

The role requires a proactive approach, excellent customer services. Windows Desktop support, Server support and maintenance.

Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Strong problem-solving abilities and customer service focus.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

Service Desk Analyst required by a well-known growing legal organisation based in the heart of Tunbridge Wells. The Service Desk Analyst will join a small team providing high quality IT support across the entire firm. As a Service Desk Analyst, you will be the first point of contact for IT suppor...

The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup checks, and resolving customer issues via calls and tickets. Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider, primarily ser...

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

If you are a Service Desk Engineer and would like to learn more then please send me your CV and I will call you to discuss in the strictest confidence. Years of Service Desk experience. I am working with a leading Managed Service Provider for IT Solutions based in Bristol, due to growth they are ...

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

Experience working on an IT Service Desk. Strong skills in Windows Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management).

Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information.

The 1st Line IT Service Desk Analysts will be the first point of contact for our clients' users & will be responsible for accurately logging incidents and attempting first time resolution where possible of IT issues. Experience in a similar IT service desk environment would be preferred and previ...

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

Process Development & Improvement - Establish and refine ITIL-aligned service management processes, including incident, problem, and change management - Drive continuous improvement initiatives based on service metrics, feedback, and root cause analysis - Support the development and maintenance o...

Experience working on an IT Service Desk. Strong problem-solving abilities and customer service focus. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors.

ServiceDesk #ITSupport #Analyst #TechJobs #Bletchley #UnitedKingdom #CustomerService #ProblemSolving. We're looking for a dedicated and enthusiastic Service Desk Analyst to be the welcoming face and first point of contact for our IT Support Team. Support Monitoring and Reporting: Tracking service...

ServiceDeskPlus, ServiceNow, Freshservice. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

Service Desk Analyst required by a well-known growing legal organisation based in the heart of Tunbridge Wells. The Service Desk Analyst will join a small team providing high quality IT support across the entire firm. As a Service Desk Analyst, you will be the first point of contact for IT suppor...

Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Strong problem-solving abilities and customer service focus.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Handle Service Desk incident tickets, including acting as an escalation point for complex issues. We are partnering with a...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.