Service desk jobs in CastlefordCreate job alerts

Location: Castleford, WF10 Salary: £25,500 per annum Working Hours: 40 Hours Per Week, Monday to Friday Do you have a passion for customer service, possess great communication and organisation skills, and thrive in a fast-paced environment? We have just the role for you! We are MGF - a nationa...

Enter Job title or skill to search relevant jobs Enter your city or postcode to show jobs in your location Castleford, Yorkshire and the Humber, United Kingdom This advertiser has chosen not to accept applicants from your region. Want to do the best work of your life? With 24 million custome...

Job Summary: Location: Castleford, West Yorkshire (Office Based) Salary: Dependent upon experience Job Type: Full time – 40 hours per week Are you looking for immediate and flexible work that will enable you to develop your IT engineering skills within a fast-paced, growing organisation that v...

We are seeking a proactive Service Desk Lead to join our IT Services team. Previous experience working as a Service Desk Analyst or similar technical support role. You’ll also work closely with Operational Support and Engineering teams to ensure smooth and effective service delivery.

Service Desk Engineer The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within t...

We are seeking a proactive Service Desk Lead to join our IT Services team. Previous experience working as a Service Desk Analyst or similar technical support role. You’ll also work closely with Operational Support and Engineering teams to ensure smooth and effective service delivery.

Service Desk Manager - OIR35 - £325 PD Company: A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. Skills and Experience: At l...

We are hiring multiple Service Desk Analysts to join our Leeds office, supporting a global service desk for one of our key clients. Service Desk Analyst - Permanent - Leeds based. As a Service Desk Analyst, you’ll be the first point of contact for internal users, providing high-quality IT support...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLAs. Skills & Experience Required: M

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

Experience with ServiceDesk systems like Freshworks; familiarity with Meraki, Cisco, Cato, Oracle Cloud, SharePoint, SCCM, SCOM, PowerShell, scripting. Senior Service Desk Analyst, West Midlands. Senior Service Desk Analyst – London.

ServiceDeskPlus, ServiceNow, Freshservice. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

Liaise with national service desks and third-party suppliers as needed. Participate in service desk rota to ensure consistent coverage. Provide first-line IT support via phone and email, ensuring timely resolution and accurate logging of incidents and service requests.

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

ServiceDesk #ITSupport #Analyst #TechJobs #Bletchley #UnitedKingdom #CustomerService #ProblemSolving. Join Our Frontline IT Support Team as a Service Desk Analyst! ?. Tracking service desk performance, generating reports, and ensuring SLAs are met.

Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Strong problem-solving abilities and customer service focus.

The 1st Line IT Service Desk Analysts will be the first point of contact for our clients' users & will be responsible for accurately logging incidents and attempting first time resolution where possible of IT issues. Experience in a similar IT service desk environment would be preferred and previ...

Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Maintain accurate records of all incidents, service requests, problems, and resolutions.

Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet ...

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

Exemplary timekeeping, as the shift-based nature of the Service Desk team necessitates self-motivation and high personal standards to deliver seamless service to both internal and external clients. As a key member of our IT Service team, you will be responsible for delivering high-quality support...

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

We are seeking a proactive Service Desk Lead to join our IT Services team. Previous experience working as a Service Desk Analyst or similar technical support role. Maintain and uphold service standards, processes, and company policies.

Experience working on an IT Service Desk. Strong problem-solving abilities and customer service focus. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors.

Years of Service Desk experience. If you are a Service Desk Engineer and would like to learn more then please send me your CV and I will call you to discuss in the strictest confidence. I am working with a leading Managed Service Provider for IT Solutions based in Bristol, due to growth they are ...

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. Ensure channels into the service desk are appropriately maintained, this will include telephone support, remote assistance and desk side support in the London office. E...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. IT Support/Service Desk background. The client is a company who prides themselves on...

ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role.

Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information.

Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Maintain accurate records of all incidents, service requests, problems, and resolutions.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

The role requires a proactive approach, excellent customer services. Windows Desktop support, Server support and maintenance.

Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Maintain accurate records of all incidents, service requests, problems, and resolutions.

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

Experience working on an IT Service Desk. The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup checks, and resolving customer issues via calls and tickets. ITIL Service Management disciplines.

Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Strong problem-solving abilities and customer service focus.

Join a growing tech team as a Service Desk Engineer!. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services. The ability to juggle deadlines without compromising service quality.

Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Maintain accurate records of all incidents, service requests, problems, and resolutions.

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

Minimum two years’ experience working on a Service Desk. Due to growth in business, a new permanent opportunity for an experienced 1st/2nd Line Service Desk/Cloud Systems Engineer to join an expanding MSP based organisation in West Sussex. There is plenty of opportunity for you to develop your sk...

We are currently looking for IT Service Desk Junior Analysts to join our team.

My client is looking to hire an experienced 2nd Line IT Contractor who has experience of working on a busy IT Helpdesk. Extensive knowledge of troubleshooting and supporting various hardware (Laptops, Desktops, Mobile Devices). Experience of supporting M365 Services (Teams, SharePoint and One Dri...

ServiceDeskPlus, ServiceNow, Freshservice. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth.

As a Customer Support Operative - IT Service Desk, you will be part of the Service Management Centre in the IT Service Desk team. A standard day the IT Service Desk Service is operational between 7am and 5pm. This role sits within a structured career path aligned with the Government Digital and D...