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Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet ...

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional services envir

It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

We are seeking an ICT Service Desk Technician to join our proactive team. Be the first point of contact for the ICT Team, receiving tickets via email, phone, instant message, and face-to-face, ensuring all information is recorded in the Service Desk system. Provide internal support services to th...

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service ski...

IT Support/Service Desk/Windows Server/Active Directory/Office 365/Networking/Castle Donington/IT Analyst/Helpdesk/Infrastructure Support. Minimum 1 year of experience in a commercial IT support or service desk role. BRAND NEW IT SERVICE DESK ANALYST OPPORTUNITY IN CASTLE DONINGTON.

This is an exciting opportunity to be part of a 24/7 European IT Service Desk, supporting a wide range of technologies and collaborating with teams across the business. You'll be at the frontline of IT support, ensuring incidents and service requests are handled efficiently and professionally, de...

Vacancy Service Desk Analyst Platformer. Foster strong relationships between the IT Service Desk and the rest of the company. Our team is dedicated to bringing the agency to life by maintaining seamless technology services.

Service Desk Analyst - Derbyshire. Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. You will be joining a growing service desk team who look after the needs of hundreds of users.

Apple in the UK, their offering doesn t end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service. Senior Service desk Engineer - Jamf / MacOS. As a Senior Engineer within an establi...

Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year. FryerMiles are delighted to be working with a leading MSP in Lancashire to assist with their recruitment of a 2nd Line Service Desk Engineer. Support and educate other Service Desk Engine...

IT Service Desk environment, including direct experience in a 1st line support. Working to the firm's core values, you will look to progress your career through the service desk and into either a leadership role or a more technically diverse and specialist infrastructure role. To deliver a high l...

Service Desk Analyst - Derbyshire. Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. You will be joining a growing service desk team who look after the needs of hundreds of users.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. Assist with operational Service Desk co...

Previous experience working on a Help Desk or Service Desk providing 2nd line support. They now require a Service Desk Analyst to join the team and support the next phase of growth for the company. As a Service Desk Analyst, you’ll be responsible for:.

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Service Desk Analyst (Data Processing) – Kent/ On-site / FTC / Full-Time / Competitive Salary (£25,000 per annum pro rata). Goaco is a Digital Software Consultancy and we are currently looking for a motivated and ...

Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet ...

We’re looking for a Service Desk Engineer to join our expanding global Support Services team, supporting our diverse range of clients with their IT solutions. Get notified about new Service Desk Engineer jobs in. Service Desk Engineer (End User Support).

Service Desk Analyst - £30,000 per annum - Leeds. Principal IT are working with an industry leading and award-winning logistics company that are looking for a service desk analyst to join their team. Providing support to internal staff via Service Desk portal & telephone.

Strong Service Desk experience with excellent knowledge of IT infrastructure and Microsoft technologies. Handling and resolving incidents/service requests within agreed SLAs. Promoting self-service support tools and providing on-site user support when required.

Join Netcompany in leveraging technological innovations to foster societal transformation.Netcompany was awarded 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees Choice Awards for 2024.As one of the fastest growing technology companies, we are disrupting the m...

Provide consistently, excellent levels of customer service.

THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. This role may require your attendance on the client site(s) supporting customers accessing IT services.

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails, and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Ag...

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Senior Service desk Engineer - Jamf / MacOS. As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. Apple in the UK, their of...

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional se

To deliver a high level client service experience and to continually improve the quality of the service delivered through proactivity, good communication, technical skill and organisation. IT Service Desk environment, including direct experience in a 1st line support. Working to the firm's core v...

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Service Desk Manager/Service Desk Team Lead. Service Desk Manager/Service Desk Team Lead. Ideally, candidates should have experience in a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead looking for the next step in their career.

The MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role. Work closely with resolver gr...

This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. The Service Desk Analyst will b...

Sound knowledge of Service Desk and Asset Management software. To provide high quality support and rapid restoration of normal services, acting as 1st line support until the end of June 2025. Excellent organisational skills to manage multiple open incidents/service requests and call backs.

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Your role will be crucial in providing efficient and effective customer service, diagnosing and resolving issues, and ensuring our clients receive top-notch support every step of the wa...

Reportingto the Service Desk Team Leader your role will be supporting the operationaloutput of the Service Desk team, including supporting LTHT colleagues withtheir IT issues and requests. TheService Desk Analyst will be a core member of the busy Service Desk team. Therole may support the Service...

Get notified about new Service Desk Engineer jobs in. Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors.

This is an opportunity to step into a very well-established desk with a strong track record of success, offering excellent earning potential and clear career progression. Established desk with an existing client base, focusing on temporary placements for administrative, PA, EA, and receptionist r...

For key named Vodafone customers, the VBSE ENOC Service Desk Advisor provides world class customer service while owning and managing customer Incident Management from inception to resolution, meeting stringent Customer Service Level Agreements. Fully support the ENOC Service Desk for all customer...

Are you an experienced Service Desk professional looking for your next challenge? We’re seeking a proactive and customer-focused individual to join our team. Service Desk role, performing a wide range of IT support tasks. Contribute to knowledge base documentation and continuous service improveme...

Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. ...

We're Hiring: Senior Service Desk Engineer | Remote (UK). Senior Service Desk Engineer (3rd Line), leeds, west yorkshire. Resolve complex incidents and service requests.

Working under direction from the Service Desk Team leader, you will help deliver an excellent level of service — supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. Our client is looking for a proactive and positive Service Desk Engi...

As a Technical Service Desk Team Leader, you will manage and lead the Service Desk team, ensuring high-quality support and service delivery. Your organizational and methodical approach will ensure all areas of the Service Desk responsibilities are managed effectively. Maintain accurate records of...

Working under direction from the Service Desk Team leader, you will help deliver an excellent level of service supporting our customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. At Afinite we're looking for a proactive and positive Service Desk...

Collaborating with other Service Desk Analysts to investigate, diagnose, and resolve technical tickets. As an IT Help Desk Engineer, you will be responsible for:. Excellent communication and customer service skills with a professional, solution-focused approach.

The organization is seeking for a skilled Service Desk Manager to lead the growing team of engineers and deliver exceptional IT support services. Lead and manage the Service Desk team, providing mentorship and fostering a collaborative work environment. Flexibility once the Service Desk is runnin...

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true fo...

Supervise and coordinate IT service desk operations, ensuring prompt resolution of incidents and service requests according to established SLAs and OLAs. Monitor service delivery to ensure compliance with SLAs and KPIs, and report on service performance to senior management. Support continual ser...

Are you passionate about IT and providing top-notch customer service? We're looking for a skilled 2nd Line Service Desk Engineer to join our dynamic team of seven. Previous experience in IT helpdesk support.

Senior Service Desk Engineer (3rd Line), newcastle-upon-tyne, tyne and wear. We're Hiring: Senior Service Desk Engineer | Remote (UK). Resolve complex incidents and service requests.

Service Desk Analyst – Lyra Technology Group. Provide onsite support as directed by the Service Desk Manager or Seniors. Your work as a Service Desk Analyst will include the following duties:.

Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. Service desk or project management background. Support Desk Manager - Up ...

Essential hardware experience: laptops, desktops and phones.

To ensure the highest level of service is delivered to all guests. Actively listens and asks questions of customers to assess the level of satisfaction with the service being provided and to prevent problems from occurring. Takes personal responsibility for correcting customer service problems.

The Service Desk Administrator is responsible for internally supporting approximately 100 staff, and interacting with external suppliers and inspector companies. Facilitating helpdesk and desktop support functions, incident & change management, problem solving, documentation and housekeeping acti...

Proven experience as a Service Desk Manager or Help Desk Manager, managing teams across multiple sites. Analyse service desk performance, identify problem areas, and implement improvements to enhance overall service quality. We are seeking a Service Desk Manager to lead our team of first- and sec...

As a Service Desk Engineer fluent in French, you will provide top-tier technical support to our contract customers, reporting to the Service Desk Team Leader. We’re Hiring: Service Desk Engineer (French Required). Experience in a 1st or 2nd line IT service desk or similar technical role.

Incident management and administration using ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc. Service Desk Analyst / IT Support Help Desk Technician (Monday to Friday). Service Desk Analyst / IT Support Help Desk Technician.

Working closely with the Service Desk Manager, you’ll help ensure our IT support services are delivered seamlessly and within agreed Service Level Agreements. The Enterprise Service Management (ESM) System will provide a framework and structure for this information, but it is important for the Se...

Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. Service desk or project management background. Get notified about new Ser...

This is an exciting opportunity for someone to complement our existing IT Service Desk team - dedicated to providing an excellent IT service to our internal customers at all times. Preferable minimum 3-years previous experience working in a busy customer service environment, ideally on a technica...

Conduct regular communication briefings across shift patterns to provide key information the out of hours Service Desk needs to be aware of, including but not limited to handover into service, key account information/changes, development of Total Care support. Proven ability to support a Service ...

A public sector organisation based in the West Midlands has a new Service Desk Advisor job opportunity available to join a dynamic and customer-focused team within the ICT Frontline Service on a 3-month temporary contract. In this Service Desk role, you will provide first-line ICT support in a fa...

Service Desk Analyst needed in Bedford. Proven record of accomplishment working in a complex service desk environment. The successful candidate will provide an efficient, effective and professional ICT Support service to the whole council including Director’s and Members by accurately recording a...

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications ...

The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Troubleshoot and remediate Mobile phone issues reported to the Service Desk. Within this role you will be responsible for providing a range of remote and deskside support to all users; resolving both software an...

We are looking for a motivated individual to join our team as a 1st Line IT Service Desk Support. Sign in to set job alerts for “Information Technology Service Desk” roles. We are committed to delivering high-quality products to the British public and our retail and food service customers, inclu

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Experience with how an ITIL service desk runs. Line IT Service Desk Engineers.

Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Working within the Support team, the Service Desk Engineer provides 3rd line technical support and m...

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Act as the primary point of contact for technical service requests. Exceptional customer service and problem-solving skills.

Littlefish is recruiting a 247 Service Desk Engineer to join the Service Desk Team. Experience in a 1st and 2nd line IT service desk or similar technical role. Includes online GP, counselling, and cashback services.

Line Support / Senior Service Desk Analyst / IT Support.

We achieve this with our great employees who continue to support, develop and deploy innovative, industry-leading technology solutions and services that enable our customers to optimise fleet utilisation and driver performance, to reduce costs and to improve service delivery. As our new Service D...

Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered. Proactively update knowledge articles so that the service desk can deliver a sta...

One of our blue chip clients is looking for several Service Desk Analysts to join a long-term programme of work. Maintain high levels of customer service and technical knowledge, and participate in project meetings as needed. Experience troubleshooting IT issues across software, hardware, and net...

Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Work on specific IT projects for customers as directed by the Service Management team. I like to raise the bar, we look at creating opportunities to increase quality and improve efficien...

We have an exciting opportunity for a Service Desk Analyst to join our Technology & Innovation team, based at our London Victoria office. The Service Desk team operates Monday to Friday, with shifts on rotation:. This key role provides high-quality IT support across the firm, ensuring technical i...

The ICT Service Desk Manager is responsible for leading and managing the ICT Service Desk team, ensuring delivery of high-quality support services and customer satisfaction. Manage service catalogues and ensure all supported services are documented and current. Lead, support, mentor, and develop ...

The IT Operations Manager for the Global Service Desk is accountable for the performance, governance, and continuous improvement of the outsourced Service Desk function. Ensure the Service Desk is engaged in all initiatives and changes that impact IT services. Foster effective communication and c...

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge and

Futures recruitment are looking to appoint a service desk engineer for our client based on the outskirts of Hull. Due to a period of continued growth the successful service desk engineer will be responsible for 2nd line IT Support and provide technical support on both hardware and software issues...

This is a fantastic opportunity for a 2nd Line Service Desk Engineer to work with a leading technology services organisation, supporting troubleshooting and resolution of both VIP and user issues across the company's IT estate. Line Service Desk Engineer – VIP Support, Windows OS, Active Director...

We’re Hiring: Service Desk Engineer (French Required). We are looking for a Service Desk Engineer fluent in French to provide exceptional technical support to our contract customers. Experience in a 1st or 2nd line IT service desk role or similar.

This is a great opportunity if you are looking for a career where you will continue to learn and develop your Service Desk knowledge. This is a great opportunity if you are looking for a career where you will continue to learn and develop your Service Desk knowledge. Experience with Microsoft Rem...

Drawing on your proven customer services experience, identifying the need of your business customers who come from a variety of sectors including retail, banking and public service to name a few. VodafoneThree - Service Desk Advisor. VodafoneThree - Service Desk Advisor.

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

It is exciting times here at Churchill Retirement Living and we are recruiting for a Service Desk / Senior Service Desk Analyst. You will provide 1st and 2nd line support to ICT users in the resolution of reported faults, fulfil service requests made by ICT users (via the ICT Service Management T...

Responsible for configuring & maintaining desktops, laptops, cisco desk phones & mobile devices. The Service Desk Administrator is responsible for internally supporting approximately 100 staff, and interacting with external suppliers and inspector companies. Facilitating helpdesk and desktop supp...

We're Hiring: Senior Service Desk Engineer | Remote (UK). Senior Service Desk Engineer (3rd Line), wakefield. Resolve complex incidents and service requests.

Oversee day-to-day Service Desk operations, ensuring SLA compliance and optimal task coverage. Previous experience in a leadership or team lead position within a Service Desk or technical support environment. Professional, structured, and proactive approach to customer service and operations.

We're Hiring: Senior Service Desk Engineer | Remote (UK). Resolve complex incidents and service requests. Strong customer service and communication skills.

Provide consistently, excellent levels of customer service.

Technologies: Service Desk, ITIL windows 7 MS Office 1st and 2nd line support Exchange Citrix. Endeavour Recruitment has an excellent contract opportunity for a Service Desk Engineer for their busy client close to Gatwick Airport in the West Sussex area. You would be trouble shooting and resolvin...

We're supporting a local business in their search for a Service Desk Engineer who enjoys problem-solving, working both independently and in a collaborative team, and is passionate about continuous learning.

As an IT Service Desk Analyst you will manage the speedy answer, response and resolution of all inbound incidents and requests via E-mail, phone, in person and via the Internal IT Service Delivery toolset. This is an exciting opportunity for someone to complement our existing IT Service Desk team...

As a member of the service desk team, you will support businesses via telephone and email to deliver 1st line support to resolve their issues. We have partnered with a leading global technology company to recruit a team of passionate and flexible service desk representatives. Our Client provides ...

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate th...

Service Desk Team, driving customer engagement and ensuring world-class service delivery. Proven experience managing and leading a service desk. Your leadership will be instrumental in setting and reviewing the strategic direction of our service desk operations while maintaining and embedding bes...

Your work as a Service Desk Senior Analyst will include the following duties:. Service Desk, ensuring consistent delivery of high-quality IT support. Our ideal Service Desk Senior Analyst has the following qualifications:.

Previous experience in a customer service or service desk environment. The team is seeking a Service Desk Analyst to join the Customer Support function, this role is ideal for someone passionate about providing high-quality technical and customer support within a fast-paced environment. Strong co...