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A leading IT service provider in the United Kingdom is seeking a Senior Service Desk Engineer to ensure timely resolutions of support requests and maintain exceptional client satisfaction. This role encompasses advanced troubleshooting, engaging with escalated tickets, and collaborating closely with

My client is a well-established workplace services provider and subsidiary of a major global technology brand. You'll be responsible for making sure client accounts are properly looked after — that means keeping on top of service calls, ensuring nothing gets missed, and being the reliable point of

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of service desk activity.

IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. Service Desk Engineer - Preston Brook. Prioritise and manage workflow through the ITSM system (ServiceNow).

If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator. A great opportunity to join the company delivering excellent customer service, front desk

An automotive service center in Durrington is seeking a Service Advisor to assist in a busy Service Department. The ideal candidate will have experience in a similar role, excellent customer communication skills, and the ability to upsell on service work.

This role involves managing guest check-ins and check-outs, providing attentive service, and ensuring smooth night operations.

Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

A leading specialist service provider in the UK is seeking an IT Service Desk Analyst to join their team in Gateshead. This hybrid role involves managing user services, troubleshooting IT issues, and supporting various IT projects.

Service air conditioning (AC) and fan coil units (FCU), among other tasks.

A global law firm is seeking an IT Service Desk Analyst to join their team in London.

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support.

Context Recruitment is seeking a proactive Service Desk Engineer for a permanent role in Preston Brook.

Through a globally connected network of specialist hubs, sector-leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow

LEK is hiring a Service Desk Analyst I for their London office. This role involves providing face-to-face customer service and level 1 support to global staff.

Join us as an IT Client Service Desk Analyst and help deliver fast, accurate and friendly support that keeps our clients’ operations moving. As an IT Client Service Desk Analyst, you’ll handle client queries, incidents and requests across a range of systems, ensuring every interaction is managed

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group.

A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. Responsibilities include providing technical support, handling service requests, and managing Active Directory.

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. My client is a fast-growing, Microsoft services partner delivering outstanding cloud, infrastructure, and managed services across enterprise and SMB markets. Eng

A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks.

LSL Estate Agency Franchising are looking for a customer-focused and proactive Service Desk Support Analyst to join our IT Service Desk team based in Newcastle upon Tyne. This is a fantastic opportunity for someone with previous Service Desk experience who enjoys problem-solving, working collaborati

A leading global IT service provider is looking for a Service Desk, Request Management Analyst to provide technical support for users. Responsibilities include delivering IT services on a rotating shift schedule, troubleshooting IT-related issues, and maintaining effective communication with users.

Build Engineer – Service Desk (Hemel Hempstead). Service Desk team supporting clients across the financial and regulated sectors. Excellent communication and customer service skills.

A global food service company in the UK is seeking a Service Desk Analyst who is fluent in both English and Swedish. The role involves providing first-level IT support, addressing non-critical incidents, and ensuring excellent service quality. Ideal candidates will have experience in an IT support e

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

A leading media group in the UK is looking for a motivated 1st Line Support Engineer to provide technology support to all staff.You will respond to incidents and manage requests while ensuring accurate records are maintained.The ideal candidate should have strong knowledge of Windows 11, Microsoft O

The escalation path for a Senior Service Desk Engineer is via the Specialist Engineers or Service Desk Management for guidance and support. Undertake other duties as required by the Service Desk Coordinator, Service Desk Management Team or Directors. The Senior Service Desk Engineer handles escalate

Service Desk Engineer - Central Birmingham. Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool. Setup and administration of endpoints (laptops, desktops, mobile p

A leading support services company in Greater London is seeking a Service Desk Officer to manage key access and control, coordinate contractor activities, and support emergency procedures. A commitment to customer service and the ability to work as part of a team in a dynamic environment are essenti

A technology solutions provider is seeking an IT Service Desk Analyst in Horsham.

The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The Line 2 Service Desk Engineer provides second-line technical support to customers within a Managed Services Provider (MSP) environment. The role also involves

Provide high-quality Service Desk support ensuring timely resolution of user issues and service requests. Seeking a Senior Service Desk professional with 3 to 5 years of experience to deliver expert support and management of IT service requests and incidents. Manage and resolve incidents and service

A recruitment agency is seeking a dedicated IT Service Desk professional in the United Kingdom.

As a 2nd Line Service Desk Engineer, you will be a key member of the Service Desk, taking ownership of a wide range of technical issues—from straightforward service requests through to complex troubleshooting and resolution. Syntax Integration is a boutique Managed Services Provider delivering hig

Line, 2nd Line, IT Support Engineer, Service Desk Analyst, IT Engineer, Microsoft 365, Office 365, Windows, Active Directory, Helpdesk, Troubleshooting. This role is well suited to someone in the early stages of their IT career, who has a solid foundation in IT support, perhaps 1 or 2 years experien

IG Group is seeking a dedicated Service Desk Support Specialist in Greater London. Proficiency in desktop technology, including Active Directory and Service Now, is essential. The successful candidate will triage incidents and service requests across various platforms, troubleshoot end-user incident

Managing regional staff motion procedures such as account creation, laptop imaging and configuration, desk setup, mobile configuration, equipment distribution and collection. Excellent customer service, including empathic listening skills.

Job Title: Service Desk Analyst. When you spot an issue on the trading floor, do you want to be the one everyone turns to, especially when the pressure is on and the stakes couldn’t be higher? If you thrive on the energy of live sport and want your next support role to put you at the centre of the

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

A leading financial information services provider in London seeks a Service Desk Technician to manage IT incidents and requests.

Experience with Sophos Endpoint Protection, XG Firewall, Mobile Control, Arcserve Backup & UDP, Oracle Databases, Client to Site VPNs, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Mimecast. Monitor and check backups, email systems, and software patches across desktops, server

IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. Legal Services, Law Practice, and Professional Services.

This is a key opportunity for a Service Desk Analyst to play a vital role in maintaining reliable and secure IT services across the business. Minimum of 2 years' experience working as a Service Desk Analyst or in a similar IT support role within a Microsoft environment. The successful Service Desk A

A leading electrical wholesaler in the UK seeks an IT Support professional to join their team in Durham.This role involves acting as the first point of contact for IT issues, logging and maintaining support requests, and resolving queries effectively.Candidates should possess strong communication sk

Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via email or self‑service portal to ensure a high level of customer service is delivered. Proactively update knowledge articles so that the service desk can deliver a standardised and

Experience in a service desk, help desk, or IT support environment. Our Service Desk is the front line of IT at CEF. Experience with Jira Service Desk or similar ticketing platforms.

A well-established organisation in West London seeks a Service Desk Analyst to provide 1st line support for their international user base. Responsibilities include logging incidents, troubleshooting hardware/software queries, and delivering excellent customer service.