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This is an exciting time to be joining CMS as we continue with our ambitious programme of service modernisation. As Head of Service for Enforcement, you will have a critical role alongside four colleagues in providing strategic leadership with accountability for all aspects of service delivery, people plans and embedding significant change including digitalisation and demand deduction. The successful candidate will be responsible for the following key tasks: • Providing inspirational and resourceful leadership to a large team of up to 1,000 colleagues, across several locations through direct line management of Senior Operational Leaders (Grade 7s), in a complex, fast paced operational environment to deliver a quality service. This will include workforce planning, resource deployment, capability plans and all aspects of performance management to meet service level requirements., • Leading through a period of accelerated change for the organisation and have an influential role in shaping the strategic direction, communicated to colleagues through our CMS Story enabling a digital transformation programme that delivers increased efficiency and service improvements and supporting the design and implementation of a new operating model aligning CMS with the DWP 2030 Strategy ambitions., • Demonstrating visible leadership through a commitment to people engagement and driving cultural change by empowering others to develop, you will be expected to continue establishing a culture of continuous improvement through remote line management across multiple sites., • As this role covers various locations across the UK, you will be expected to commit to frequent travel and overnight stays., • Lead accountability for the Enforcement service line with an expectation that in time you will be able to use this when responding to questions from ministers, parliament, Freedom of Information requests, external stakeholders and customer representation groups. The role includes managed outsourced partnerships with external suppliers. You will also have responsibility for the Financial Investigations Unit, CMSs first line of defence against mis-representation of income and fraud. You will set expectations and role model best practice cutting across the Operational Delivery, Debt and Counter-Fraud professions., • You will report to the Deputy Director and form part of their Senior Leadership Team. You will also be part of the wider CMS Operational Leadership Team (G6+) with regular interaction with your Head of Service counterparts, Deputy Directors, Director, Minister and business partners including Policy, Service Delivery Optimisation, Digital and Human Resource.Person specification Your personal statement will be assessed against the following essential criteria. Please ensure you providespecific, evidence-based examplesthat clearly demonstrate how you meet each one. Candidates should be able to demonstrate: • Inspirational and resourceful leadership with a proven track record of leading large multi-site teams with over 150+ colleagues in a service centre (multi-channel) environment, making a strong personal impact, demonstrating resilience to deliver against key performance measures, timeously and accurately driving excellent customer service (Lead Criteria)., • Ability to identify, interpret and analyse Management Information (MI), and other data to identify variation, risks and address performance concern and drive improvement., • Excellent communication skills with proven experience and ability to influence and motivate people at all levels and communicate to high standard with ministers, senior leaders and colleagues., • Confidence managing a wide variety of stakeholder relationships including with ministers, senior leaders, colleagues, trade union, policy, digital, human resources and external customer representation groups to enable successful outcomes., • Ability to understand and lead transformational change including channel shift, moving demand into digital services, driving faster and better enforcement outcomes for customers. Inspiring and obtaining commitment from colleagues by encouraging discussion, innovation, and ideas in support of CMS priorities and DWP 2030 strategy., • Experience of leading on the operational delivery of legal enforcement processes including engagement with courts, debt enforcement agents, financial and fraud related investigations.Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Managing a Quality Service, • Changing and Improving, • Making Effective Decisions Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. New entrants are expected to join on the minimum of the pay band. Working for DWP will include benefits such as learning and development tailored to your role, an environment with flexible working options, a culture encouraging inclusion and diversity. Annual Leave 23 days annual leave rising with service to 30 days, plus public holidays. Flexi Time Access to flexible working hours scheme will be available. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Working Hours The Departments contracted working hours are: • Monday to Friday:07:45 to 20:00, • Forfull-time employees, this is37 net hours per week(equivalent to42 gross hours, including meal breaks). See the Candidate Pack for more of the benefits available to as a Civil Servant. Things you need to know Eligibility Visa Sponsorship For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Location Applicants should only apply for roles where theycan reasonably commute to and from their selected home office location daily. Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from November 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. As part of the application process, you will be asked to submit a CV and 1250-word Personal Statement. Important Information Regarding Anonymisation When completing your application form, CV and personal statement you must remove any personal details that could be used to identify you. This includes name and contact details which might usually appear on a CV or personal statement. Failure to do so will result in your application being withdrawn. Personal Statement Write an evidence-based statement demonstrating your suitability for the role, reflecting on the essential criteriaoutlined in the Job Description. Your evidence-based statement should be no longer than 1250 words. Avoid generalised claims focus instead on specific examples that highlight your achievements. For each example, explain the context, the challenges you faced, the actions you took, and the outcomes you achieved. Sift The sift panel will assess your evidence-based statement to evaluate your experience, skills, and knowledge against the essential criteria outlined in the job advert. To progress to the next stage of the application process, you must provide clear and sufficient evidence demonstrating how you meet these criteria. If we receive a high volume of applications, an initial sift may be conducted using the lead criterion: Inspirational and resourceful leadership with a proven track record of leading large multi-site teams with over 150+ colleagues in a service centre (multi-channel) environment, making a strong personal impact, demonstrating resilience to deliver against key performance measures, timeously and accurately driving excellent customer service. CV Your CV is for reference/context only and is not scored, put the main content of your evidence and skills in your personal statement. Interview The interview will assess yourbehaviours and strengths. For the purposes of the selection process, the Lead Behaviour will be Leadership. As part of the interview process, you will be asked to deliver a 5-minute presentation. To allow time for preparation, the presentation topic will be provided in advance of your interview. Your interview will be conducted by video (MS Teams). See the Personal Statement Guidance and Candidate Pack attachments for full details of the application and selection process. Approximate campaign timeline: Sift Period: w/c 5th January 2026 Interviews: w/c 26th January 2026 Sometimes we might decide to invite all candidates straight to interview without assessing the written application evidence, therefore sift and interview dates are subject to change. Provisional Offer of Employment If you receive a provisional offer of employment, please note that the pre-employment checking process can take up to8 weeksfor external candidates. (Refer to the candidate pack for details regarding the required documentation.) In some cases, aconditional offermay be made. This means you could begin your role before all checks are completed. However, if any of the outstanding checks are unsuccessful, your employment may be terminated. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 3 months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI) The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own Disclosure and Barring Service and Internal Fraud Database Checks In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Important New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Simon Foster Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments 438816 - Candidate Pack Opens in new window (pdf, 1078kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 23kB) Personal Statement Guidance Opens in new window (docx, 52kB)

Head of Control Support and Quality Location: Prenton Salary up to 100000 per year with a strong benefits package including an 30% Annual Bonus (performance related) Private Healthcare (Family) - plus a month Car Allowance. Full Time / Permanent Help us create a better future quicker As Head of Control Support and Quality youll be at the heart of the SPM network orchestrating the systems that ensure electricity flows seamlessly from generation to homes and businesses. This pivotal leadership position safeguards the reliability efficiency and integrity of our energy delivery driving performance across control support and quality functions. If youre passionate about operational excellence and system stability this is your moment to energise the future. What you will be doing Step into a high-impact leadership role where youll help shape the future of energy stability. As Head of Control Support and Quality youll: • Lead emergency planning and business continuity for the Control Room ensuring SPM is ready to respond during high-risk network events and national power outages., • Develop and drive restoration strategies to reconnect over 2 million customers after a total GB shutdown., • Collaborate with government bodies regulators and industry leaders to represent SPM in national forums, • Oversee quality assurance across the OCC team ensuring accurate data and system integrity., • Guide Control Support and Quality teams in planning performance, • Manage real-time system interfaces to maintain compliance and operational readiness., • Coach and develop a skilled engineering team fostering a culture of excellence and innovation., • Champion change to boost customer service and productivity across the network., • This is your opportunity to lead from the front safeguard the grid and energise the future of millions. What you will bring Were seeking a dynamic leader with the vision and resilience to guide our Control Support and Quality teams through complex operational challenges. To thrive in this role youll bring: • Proven leadership experience with the ability to inspire and drive performance., • Strong background in emergency management and crisis response., • Solid understanding of compliance frameworks and regulatory standards., • Broad operational insight across Distribution Transmission or and ideally Generation., • A commitment to delivering results without compromising safety quality or customer service., • In-depth knowledge of health safety and environmental legislation., • Expertise in network and business data systems including SCADA network management. If youre ready to lead with purpose and energise the future we want to hear from you. Due to the level of this position successful candidates will be required to complete additional background checks and any offer is subject to passing such checks. Whats in it for you As well as a competitive salary which is reviewed annually you can also enjoy a number of other benefits. With our pension scheme well double match your contribution up to a company contribution of 10%. At ScottishPower we believe its the little things we do in life that make a big difference. From helping you look after your familys wellbeing save for your future and take personal steps for climate action our benefits are designed to help you do just that - so that you have everything you need to take care of your world today and tomorrow. Thats why our benefits include: • 36 days annual leave, • Holiday Purchase perfect your work/life balance with extra annual leave, • Share Schemes, • Payroll Giving and Charity Matched Funding, • Technology Vouchers save more and spread the cost of your technology purchases, • Electric Vehicle Schemes to help you transition to green/clean driving, • Cycle to Work scheme and Public Transport Season Ticket Loans, • Healthcare benefit options including: Dental Insurance Private Medical Insurance Health Cash Plan and annual Health Assessments, • Life Assurance (4x salary), • Access to Savesmart financial wellbeing support, • Plus shopping leisure restaurant and gym discounts and unique employee deals on travel insurance and more Why ScottishPower ScottishPower is part of the Iberdrola Group one of the worlds largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future were at the forefront of the journey to Net Zero and investing over 6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent ScottishPower can offer people real career opportunities that meet personal and professional goals in a global organisation. Inclusion diversity and a social purpose are at the heart of everything we do. We welcome applications from people of all backgrounds identities and experiences. We know that diverse teams make us stronger and more innovative and were committed to creating a workplace where everyone feels they belong and can thrive. ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities long term conditions mental health conditions or who are neurodivergent or require pregnancy-related support. If you need support please reach out to Mobility Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required the Company will support the employee with the necessary Immigration requirements. IMPORTANT Advert will close at 23:59 GMT the day before Job Posting End Date below November-3-2025 Required Experience: Director Key Skills Marketing & Promotions,Attorney At Law,Jni,Airlines,Art Employment Type : Full-Time Experience: years Vacancy: 1

Location:Head Office (Bromborough) Status: Permanent Hours: 37.5 Rate of pay: 25.74 (per hour) (Job subject to 6-month probationary period) Head of People Make a difference in the lives of autistic adults and their families. Autism Together is looking for a motivated and experienced Head of People to lead our People Services this key role you will embed and drive our people strategy for a leading charity supporting adults with autism. About the Role: You will be a self-starter with strong leadership skills and a deep understanding of the full employment lifecycle UK employment law and safe recruitment practices. Youll foster collaborative relationships across the workforce and play a vital role as we implement our ambitious 5-year strategy to grow our services and team. What We Offer: • 26 days annual leave plus bank holidays, • Additional leave after 5- and 10-years service, • Contributory pension scheme, • Free on-site parking, • Occupational sick pay, • A variety of family friendly and wellbeing support initiatives, • Staff suggestion scheme, • Free DBS checks, • Yearly staff awards, • In-house training & relevant qualifications Working Hours: Full-time Monday to Friday with flexible working options available. Our Ideal Candidate: • Can work independently and under pressure within deadlines, • Experienced in managing teams, • Customer-focused with a high-quality approach to work, • Innovative bringing fresh ideas to people practices, • Expert knowledge of UK employment law Why Join Us In return youll receive an excellent remuneration package and the opportunity to truly impact our workforce and the people we support. If youre passionate about making a difference and want to join a forward-thinking charity wed love to hear from you! How to Apply: Please click below to apply online including your CV and covering letter. For more information about the role email Helen Bilton Director of People and Culture: ___

We are pleased to announce an exciting opportunity here at Potens for a Senior Payroll Co-Ordinator (Fixed Term Maternity Cover) Are you an experienced Senior Payroll Co-Ordinator looking for a rewarding new challenge Do you thrive in a fast-paced environment where accuracy teamwork and attention to detail make a real impact Were seeking a proactive and detail-driven professional to join our well-established and long-serving payroll team on a fixed-term contract (minimum 12 months) to provide maternity cover. In this key role youll lead and support the payroll function ensuring a smooth accurate and timely payroll service is delivered across the organisation. Youll act as a trusted point of contact for two Payroll Co-ordinators and work closely with our Payroll Manager and Finance Director to maintain compliance efficiency and best practice. This position offers flexible hybrid working primarily home-based with occasional travel to our Head Office in Birkenhead every 68 weeks giving you the perfect balance between professional collaboration and flexibility. What well give you: We believe in rewarding hard work and commitment which is why we offer a comprehensive benefits package that includes but is not limited to: • Competitive salary up to 35000 (DOE), • 40 hours per week with flexible start/finish times, • Hybrid working work from home with travel to Birkenhead every 68 weeks, • Contributory pension scheme, • Employee Assistance Programme accessible 24/7, • Funded training and development including recognised payroll and management qualifications, • Exclusive employee discounts on shopping leisure and household expenses, • A friendly supportive and collaborative work environment, • Employee referral scheme What youll be doing: • Lead and support the payroll function to ensure accurate and timely processing., • Act as a key contact for Payroll Co-ordinators and collaborate closely with the Payroll Manager., • Oversee time and attendance data across all services ensuring accuracy and compliance., • Maintain and update employee pay rates including new starters leavers and pay reviews., • Process statutory payments (SSP SMP SPP etc.) and ensure HMRC compliance., • Liaise with third parties such as HMRC pension providers and other external partners., • Support month-end and year-end payroll processes., • Lead team meetings provide mentorship and ensure payroll documentation is current and compliant. Who you are Were looking for a motivated detail-focused professional who can work independently and collaboratively. Youll bring: • Minimum 2 years experience managing end-to-end payroll for 1500 employees, • Supervisory experience within a payroll team, • CIPP (desirable), • Strong attention to detail and the ability to meet deadlines, • Excellent communication and stakeholder engagement skills, • A hands-on proactive and positive approach, • Proficiency in Microsoft Office (Excel Word PowerPoint), • Experience using Access Select HR and Select Pay (desirable), • Knowledge of CareSys PeoplePlanner or E-Learning systems (desirable), • A flexible and adaptable mindset, • Confident use of Microsoft Office (Excel Word PowerPoint), • Experience using Access Select HR and Select Pay (desirable but not essential), • Familiarity with Rota systems (CareSys or PeoplePlanner) and E-learning (Elfy) desirable but not essential, • A commitment to maintaining accuracy confidentiality and compliance at all times Who we are: We are a national provider of health social and education services with over 35 years experience. Our employees are the driving force behind the fantastic care and support delivered to hundreds of adults and children across the UK. Our teams are purposeful positive and progressive empowering the people we support to have a voice achieve their goals and change their lives. Join our team and have the satisfaction of knowing youre making a difference every return for your hard work and passion well provide you with real meaning and purpose in your career. Safeguarding Potens is committed to safeguarding and promotes the welfare of the people we support across all our services. All applicants will be subject to robust pre-employment checks prior to appointment; including but not limited to an enhanced DBS and a minimum of two satisfactory references. Our checks will be service and role specific and can be discussed pre-application if required. To view our policy on recruitment of ex-offenders please see full details ___

You will also be part of the wider CMS Operational Leadership Team (G6+) with regular interaction with your Head of Service counterparts, Deputy Directors, Director, Minister and business partners including Policy, Service Delivery Optimisation, Digital and Human Resource. As Head of Service for Enf