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Director, Service Design - UK, Virtual, EUROPEStart your journey with BCD: Grow, connect, collaborate and celebrate with our global team Director Global Service Design (Remote)Full time, Spain, Belgium, Luxembourg, France, Germany, Italy, United Kingdom The Director Global Service Design, leads o

Director - Financial Services Transformation (Service) - LondonReference Code: 416512-en_GBContract Type: PermanentProfessional Communities: Strategy & TransformationWhy join frog?frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by buildin

What You Will LeadAs Assistant Director of People, you will oversee the full People Services portfolio, including:HR Business Partnering & OperationsEmployee Relations (including PSI oversight)Recruitment & ResourcingPayroll and PensionsOccupational HealthCulture, Inclusion, Health & WellbeingWorkfo

If you’re an experienced senior manager or director with an interest in Banking, Insurance and/or Wealth & Asset Management and want to further build on your industry knowledge and expertise, you can be certain that as a Tax Director within our team you’ll be joining a group which offers you unr

A local governmental authority in the West Midlands is seeking a Service Director of Transformation to lead its ambitious transformation programme. This role will focus on enhancing outcomes, eliminating waste, and ensuring services meet the needs of diverse communities.

Recognized as a leader in your field, with experience leading international teams and delivering high‑quality professional services on a national scale. We are one of the world’s leading engineering and professional services firms. Own a Service Line P&L and deliver all key targets.

Our new Service Director of Housing will be at the forefront of this transformation - leading the charge to modernise systems, refresh processes and policies, and tackle a legacy of challenges head-on. As one of the UK’s largest local authority social housing providers, with over 27,000 homes maki

A leading engineering firm in Greater London seeks a Director to strategically lead the Water Asset Design service line.

Director, International Tax and Transaction Service, Financial Services, London/Leeds. If you’re an experienced senior manager or director with an interest in Banking, Insurance and/or Wealth & Asset Management and want to further build on your industry knowledge and expertise, you can be certain

You will strategically lead four key areas: Service Management, EUC, Service Desk, and Service Design/Transition; ensuring operational excellence and wider enterprise improvement across the organisation. As an established IT Service Operations leader, you will have significant impact in embedding a

A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks.

A local government authority in England is seeking a Service Director - Education and Skills to lead improvements in the education system.

A leading wealth management technology firm is looking for a Senior Director of IT Service Management to oversee the introduction and readiness of their Private Markets Network (PMN). This high-impact role requires more than 5 years of experience in financial services and involves coordinating acros

The Client Service Director is a strategic and pivotal role; it is accountable for building relationships between the Club and its clients, managing current assignments, growing the accounts, and establishing a strong lasting partnership between AND Digital and the client organisations.

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e. It delivers

Service Director, Men's Medium Secure Service. Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. Work with the Director, Clinical Director, Clinical Lead, Commissioners and senior managers to monitor performan

A leading NHS Trust in the United Kingdom is looking for a Director of Integrated Contact Centres to oversee and enhance their contact centre operations.

Applications are invited for the post of Service Director, Men’s Medium Secure Service within West London Forensic Services, West London NHS Trust. The post‑holder will provide leadership, direction, and operational management across the Medium Secure wards and services at the St Bernard’s sit

A global healthcare consulting firm is seeking a Director of Service Delivery with over 8 years of IT operations experience. You will lead IT strategies, enhance service delivery processes, and manage client relationships while ensuring high-quality service. The ideal candidate will have strong lead

Overall responsibility for the performance, delivery and management of all services within the Directorate, acting as the most senior operational leader and reporting directly to the Executive Managing Director. Working directly to the Chief Operating Officer and the directorate leadership team, the

Currently an Account Director within a full service events and experiential marketing agency seeking your next challenge. Account Director - Full Service Global Agency. Rare opportunity to join this global marketing, experiential and events agency in a strategic and sales focused Account Director ro

About The Role**# Marketing Service Line Director, APAC and Global Occupier Strategy and Solutions# Role PurposeThe Marketing Service Line Director, APAC and Global Occupier Strategy and Solutions is responsible for leading and delivering integrated marketing and communications activity for

A leading global financial services company in London is seeking an experienced ETF Service Director, Vice President, for their Asset Servicing - Client Experience team. The ideal candidate will have significant client services experience, strong leadership skills, and a proven ability to analyze da

We are now seeking an exceptional Director of Finance to help secure our long‑term future and develop services in line with demand. At Alexander Devine Children s Hospice Service, we provide specialist care and vital support to children and young people with life‑limiting and life‑threatening

A leading travel company is seeking a Service Excellence Director to champion operational excellence and enhance customer experiences. This hybrid role based in Greater London involves strategizing and implementing service excellence initiatives, overseeing quality assurance frameworks, and leading

A leading hospitality provider in the UK is seeking a Strategic Account Director to provide commercial leadership and drive transformation in multi-site environments. The successful candidate will have a proven track record in operational leadership, with a strong focus on enhancing customer experie

The Director of Development will provide strategic leadership to the organisation’s development function, ensuring high‑quality design, enhancement and oversight of our products, services, and quality standards. They will drive the integration of the Ombudsman’s powers into our work, lead our

The role requires overseeing service delivery across multiple contracts and managing a team of Service Directors. A leading consulting firm is seeking a Service Delivery Director for a high-profile Defence programme based in Berkshire.

The Director of Customer Services will provide strategic leadership to our customer services function, ensuring the delivery of a modern, high‑quality customer experience across all areas of contact and engagement. You will champion our corporate values and behaviours, modelling them across your d

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Collaborate with cross‑functi

In collaboration with the HR Director and HR Deputy Director, you will lead the HR function to implement the people priorities outlined in the HMCTS Strategic Plan. Industries: Government Administration, Government Relations Services, and Human Resources Services. The justice system is an essential

A leading funeral service provider in the United Kingdom is seeking a Senior Funeral Director to oversee funeral arrangements and lead a dedicated team in Oxford.

East Sussex Fire and Rescue Service is seeking an outstanding and forward-thinking leader to join our senior leadership team as Assistant Director – Digital, Technology and Change. Reporting to the Deputy Chief Fire Officer, the Assistant Director will provide strategic leadership for the Service�

A government agency in Greater London is seeking a strategic leader to support the Director General.

Service Director, Men's Medium Secure Service. The post-holder will provide leadership, direction, and operational management across the Medium Secure wards and services at the St Bernard's site, working closely with the Clinical Lead, Clinical Director, and Senior Management Team (SMT). Work with t

We are seeking a Client Service Director to lead our relationship with some of our most significant and strategic customers. In this role, you will act as the senior point of accountability, ensuring we deliver exceptional service, strong commercial performance, and long‑term partnership value. En

A high-growth consumer-facing business in Greater London is seeking an experienced Operations Director to enhance operational performance across diverse markets.

This senior role involves managing client service delivery, resolving escalations, and ensuring high-quality service standards. Applicants should have over 10 years of experience in financial services, a strong focus on client relations, project management skills, and the ability to foster team deve

Director+ level with 10+ years experience in Customer Operations, Service Excellence or CX Transformation. As the Service Excellence Director you will champion our operational excellence culture across our operations. You are accountable for defining service excellence strategy with a customer centr

Our new Service Director of Housing will be at the forefront of this transformation - leading the charge to modernise systems, refresh processes and policies, and tackle a legacy of challenges head-on. While we have come so far, there is more to do; breaking down silos, embedding our values across t

We also deliver the NHS 111 service across the region for people who need medical help or advice, handling around 1. The successful candidate will be confident operating at sub‑board level, comfortable in a system leadership role, and motivated by the chance to shape a critical part of one of the

Own financials for all service P&L's and lead the Service Directors in financial governance and controls. Service Delivery Director experience on major defence programmes. The successful candidate will take on an initial 6-month contract, responsible for a team of Service Directors overseeing the de

Drive the successful delivery of various IT services, including break-fix services, dispatch services, managed services, cloud services, project management, application development and maintenance, infrastructure services, cybersecurity, and digital transformation initiatives. The Senior Director wi

Support the Service Line Director in delivering the budget, growth, and profitability targets for the Energy Transition service line. The Deputy Service Line Director will play a key leadership role in supporting the delivery and growth of WSP’s. Working closely with the Service Line Director, you

A leading wealth technology firm is seeking a Senior Director, IT Service Management to oversee the successful introduction of the Private Markets Network into live environments. This role demands strong stakeholder management, operations experience, and a solid understanding of financial services.

Join our Environmental Services Team in the Regeneration, Environment & Economic Growth Directorate and make a real impact by delivering high‑quality, confidential PA support to the Service Director and wider management team in Environmental Services. Secretary to Service Director – Environmenta