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Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. About the Role As a Strategic Customer Success Business Consultant, you will serve as a premier strategic advisor and domain leader for Quantum Metric’s most complex, high-impact enterprise accounts. Beyond driving customer activation and operationalization, you will shape how our largest clients leverage technology by developing productized service offerings, pioneering domain-specific AI automations, and serving as a subject matter expert both for clients and internally across our entire consulting organization. In this role, you will advise and align with senior stakeholders, navigating complex organizational landscapes from day-to-day power users to executive sponsors. You will act as the go-to subject matter expert in your specialized domain, stepping in ad hoc to advise on high-stakes client engagements, while also serving as the primary point of contact for leveraging AI to automate analytical workflows tailored to key use cases. You won't just deliver value; you will define, scale, and automate it—translating deep quantitative insights into strategic business outcomes that directly influence account retention, executive alignment, and long-term partnership growth. • Drive Strategic Customer Outcomes: Serve as the premier strategic advisor for Quantum Metric’s most complex, high-impact enterprise accounts, aligning macro digital strategies with customer business outcomes. Navigate complex organizational landscapes to build executive alignment, establishing mission-critical status that directly drives account retention, renewal, and long-term partnership growth., • Pioneer AI & Scalable Value: Serve as the primary subject matter expert for leveraging AI to automate analytical workflows tailored to key enterprise use cases. Define, scale, and automate value delivery by translating deep quantitative insights into productized service offerings and repeatable frameworks that benefit the broader consulting organization., • Orchestrate Enterprise Domain Activation: Deploy as a targeted domain leader into strategic accounts—such as aligning with IT and Engineering teams on Site Observability—to design engagements, align senior stakeholders, and drive domain-specific activation. Embed Quantum Metric into critical operational workflows and digital decision-making processes., • Surface Transformational Insights: Synthesize deep quantitative data into macro-level digital and omnichannel optimization strategies, moving beyond defect detection to actively shape customer strategic roadmaps. Establish clear benchmarks for value realization and scale successful consulting methodologies across the entire practice., • Serve as Enterprise Subject Matter Expert: Act as a premier domain leader within assigned verticals or specialized use cases, stepping in ad hoc to advise on high-stakes, complex client engagements across the global organization. Drive the evolution of Quantum Metric’s consulting methodology by translating deep vertical or use-case expertise into reusable applications, pioneering AI-driven workflows, and establishing best practices that elevate the entire team's consulting rigor., • Mentor and Elevate the Practice: Act as a force multiplier across the organization by mentoring Consultants, modeling best-in-class advisory practices, and leading team enablement. Drive vertical playbooks and share specialized domain expertise in global forums to continuously upskill the broader business consulting practice., • Proactively Safeguard Strategic Engagements: Partner closely with primary Business Consultant to systematically identify, diagnose, and remediate high-stakes account risks across key functional domains. Step in globally on targeted engagements to design high-level recovery strategies, re-establish executive alignment, and reposition value to secure renewals and protect long-term account health., • Domain Expertise: Deep specialized domain expertise in at least one key enterprise area:, • Site Observability & Technical Performance: Experience partnering with SRE, IT, and Engineering teams to monitor digital experience performance, client-side/API errors, and application stability., • Contact & Call Center Optimization: Experience leveraging experience data to drive call deflection, reduce Average Handle Time (AHT), and optimize omnichannel agent workflows (e.g., Salesforce integrations)., • Internal Applications & Employee Experience: Proven ability to apply digital analytics to internal enterprise tools to streamline operational workflows and boost employee productivity., • AI Proficiency & Autonomous Problem Solving: Demonstrated ability to leverage AI technologies (e.g., Claude Code, AI CLI tools, LLM prompts) to streamline processes and automate analytical workflows. Strong natural resourcefulness with a track record of navigating technical ambiguity, troubleshooting complex challenges, and figuring things out independently without rigid guidance., • SQL & Data Engineering Proficiency: Proficient in reading, writing, interpreting, and auditing complex SQL queries and data engineering pipelines to validate backend system logic, ensure data integrity, and support deep-dive quantitative analyses., • Experience & Background: 8+ years of professional experience in digital analytics, digital product management, management/technology consulting, or a related field, with a proven track record of transforming complex data into executive-level business outcomes., • Analytical Expertise: Advanced ability to work with large, un-aggregated quantitative datasets to uncover macro-level trends, quantify business impact, and solve ambiguous, high-stakes business challenges., • Client-Facing Leadership & Executive Advisory: Proven experience acting as a trusted domain advisor, comfortable navigating enterprise client matrixes, interfacing with C-suite stakeholders, and deploying ad-hoc to high-stakes strategic engagements., • Communication Excellence: Exceptional verbal and written communication skills, with polished executive presentation abilities and the confidence to facilitate strategic workshops, executive briefings, and large-group enablement sessions (50+ participants)., • Self-Starter & Collaborative Mindset: Highly proactive with a track record of driving impact independently across global accounts while seamlessly collaborating with primary Account Owners and internal practice leaders., • Travel: Ability to travel up to 10% to visit enterprise customers for high-impact, onsite enablement, executive sessions, and strategic workshops. £80,000 - £130,000 a yearSalary will be based on experience: • Senior Digital Analytics Consultant: £80,000-£105,000 base, • Strategic Digital Analytics Consultant: £100,000 - £130,000 base Both levels are bonus eligible Recruitment Process Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. • Recruiter Screen (30 minutes), • Independent Assessment (1 hour), • Hiring Manager Interview (45 minutes), • Director Interview (30 minutes), • VP, Consulting Services Interview (45 minutes), • Chief Customer Officer Interview (30 minutes), • CEO Interview (30 minutes) Perks & BenefitsPrivate Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Amylyx has an audacious mission to usher in a new era for treating diseases with high unmet needs. Where others see challenges, we see opportunities that we pursue with urgency, rigorous science, and unwavering commitment to the communities we serve. We are a clinical-stage company currently focused on post-bariatric hypoglycemia (PBH), Wolfram syndrome, and amyotrophic lateral sclerosis (ALS). Our mission is powered by our people. Our core values – be audacious, be curious, be authentic, be engaged, and be accountable – creating a culture of caring. Amylyx has assembled an experienced team ready to take action because the communities we serve have no time to wait. If you share our passion and are determined to tackle some of medicine’s toughest problems, we encourage you to read the opportunity below and apply. The Opportunity The Senior Product Manager, Patient Marketing will play a key role on the U.S. Marketing team, driving the execution and optimization of patient-focused initiatives for people with post-bariatric hypoglycemia (PBH) and their support networks across disease education and brand initiatives in connection with an anticipated product launch. Reporting to the Associate Director, Patient Marketing, this individual will translate patient marketing strategies into actionable programs, content, and experiences for the PBH community. Working closely with cross-functional partners and agency teams, the Senior Product Manager will manage day-to-day execution across disease state education campaigns, patient education resources, community engagement initiatives, and launch readiness activities. The individual will leverage patient insights, stakeholder feedback, and performance analytics to continuously improve patient experiences and ensure initiatives are delivered efficiently, compliantly, and with measurable impact. This is an exciting opportunity for a highly collaborative, detail-oriented, and compassionate marketer who thrives in a fast-paced environment and is passionate about creating meaningful impact for an underserved patient community. We anticipate hiring the Senior Product Manager, Patient Services in September 2026. Responsibilities • Execute patient marketing and engagement plans for people with PBH and their support network, ensuring alignment with broader brand, market development, and commercial objectives., • Participate in the day-to-day planning, development, review and implementation of patient-facing initiatives, educational resources, and engagement programs in partnership with internal stakeholders and agency partners., • Translate strategic priorities into detailed project plans, timelines, deliverables, and executional success metrics., • Coordinate the development and deployment of patient-facing content across digital, print, social, email, and event-based channels., • Support the identification and engagement of PBH community members to help elevate authentic patient stories and perspectives., • Manage progress and execution of project timelines, deliverables, contracts, purchase orders, invoices, and status communications., • Identify opportunities to improve patient experiences through iterative enhancements informed by patient feedback, market research, and data analytics., • Partner closely with Medical Affairs, Advocacy, Market Access, Commercial Operations, Corporate Communications, Regulatory, Legal, Compliance, and other teams to ensure coordinated and compliant execution of initiatives., • Contribute to launch readiness efforts by executing patient activation, education, and support initiatives that enhance awareness and engagement., • Provide support on adjacent HCP and omni-channel marketing efforts, as needed. Required Qualifications • Bachelor’s degree required., • 5+ years of pharma or biotech experience, with at least 2 years focused on patient marketing., • Ability to work collaboratively with cross-functional stakeholders such as Medical Affairs, Advocacy, Market Access, Patient Services, Commercial Operations, Corporate Communications, etc., • Demonstrated success managing complex, cross-functional marketing programs in a fast-paced environment., • Strong project management, organizational, and execution skills with exceptional attention to detail., • Thorough understanding of pharmaceutical promotional regulations and experience navigating Medical, Legal, and Regulatory (MLR) review processes., • Strong communication, collaboration, and relationship-building skills, with the ability to be warm, compassionate, and thoughtful with members of the PBH community. Preferred Requirements • Experience in rare disease, endocrinology, pre-launch or product launch environments., • Expertise in developing successful patient engagement programs including ambassador programs and community-building initiatives., • Familiarity with Veeva Vault. Work Location and Conditions • At Amylyx, we proudly support remote work opportunities within the United States. However, due to business considerations related to health insurance coverage and state tax regulations, we are unable to hire employees who reside and/or work in certain states. Currently, we are not considering applicants from Alaska, Arizona, Hawaii, Michigan and Tennessee., • You will be expected to travel to our corporate location in Cambridge, MA several times a year and attend other company-related events as necessary and requested., • You must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at your remote location. Compensation The pay range posted below represents our good faith estimate of compensation for this role, based on market data and internal benchmarks. The final offer may vary depending on a candidate’s experience, skills, and qualifications, as well as considerations of internal equity. Estimated Pay Range $165,000 - $179,000 USD To stay connected with us, follow Amylyx Pharmaceuticals on _. To return to our website please _. Amylyx Pharmaceuticals is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Amylyx’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. Accommodations are available for candidates who require them in our selection process. If you need an accommodation, please let your Amylyx Talent Acquisition contact know. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London or Remote (UK) | Base salary £170k - £225k + Equity + _ Monzo has successfully launched in Ireland and is expanding across Europe. We're now entering the next phase of our journey: building and scaling a multi-market European bank. The EU Engineering organisation sits at the centre of that ambition. We are responsible for helping Monzo launch, grow and operate across Europe, navigating everything from product-market fit and customer growth to regulatory requirements, localisation and operational scale. Unlike most engineering organisations at Monzo, EU does not own a single product area. We work horizontally across the company, partnering with teams across Payments, Core Banking, Growth, Wealth, Customer Operations, Fincrime, Platform and many others to bring Monzo's products to new markets and deliver great customer experiences locally. As an Engineering Director, you'll lead a distributed engineering organisation across the UK, Spain and remote locations. You'll partner closely with Product, Design, Data, Operations, Risk, Compliance and executive stakeholders to solve complex problems that span organisational boundaries. Success in this role comes through influence, relationships and organisational leadership as much as execution. You'll need to build alignment across a wide range of teams, create clarity in ambiguity, and help Monzo discover what works in new markets while establishing the foundations that allow us to scale across Europe. This is one of Monzo's most strategically important areas and a unique opportunity to help build a European bank from the ground up. What you’ll work on • Lead a distributed engineering organisation spanning multiple squads, markets and countries., • Build and develop Engineering Managers, Senior Engineering Managers and senior technical leaders., • Partner with Product, Design, Data, Research, Operations, Risk and Compliance leaders to define and execute Monzo's European strategy., • Drive alignment and execution across numerous collectives to ensure Europe receives the capabilities it needs to succeed., • Shape how Monzo approaches market expansion, localisation, regulatory requirements and multi-market product development., • Influence priorities and outcomes across teams that do not directly report to you., • Create clarity and momentum in highly ambiguous problem spaces where ownership and solutions are not always obvious., • Design and evolve organisational structures, operating models and planning processes that allow Monzo to scale effectively across Europe., • Help identify and validate product-market fit in new markets while balancing short-term delivery and long-term strategic investments., • Partner closely with executive leadership to shape the future of Monzo's European business., • You have experience leading large engineering organisations through other leaders, including Engineering Managers, Senior Engineering Managers and senior individual contributors., • You have successfully operated in highly complex organisations where outcomes depend on collaboration across many teams and functions., • You are exceptional at building relationships and influencing without direct authority., • You can navigate ambiguity and create clarity where goals, ownership or priorities are not yet fully defined., • You have experience scaling organisations through periods of rapid growth, organisational change or market expansion., • You enjoy solving organisational and business problems, not just technical ones.You can balance strategy and execution, translating ambitious goals into tangible outcomes., • You are comfortable making decisions in environments where there is rarely a perfect answer., • You have a strong track record of building high-performing leadership teams and developing future leaders., • You are energised by the challenge of building something new and helping shape the future of Monzo's international expansion. After an informal ~30 min recruiter call our interview process involves 2 main stages: • Initial Call (1 hour) You'll meet with one of our senior engineering leaders. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’), • Loop Stage - This is one stage with 4 interviews (totalling 4 hours) split between a collaboration with one of our engineers on a technical exercise, as well as execution and leadership interviews. At all stages we’ll create space for you to ask as many questions as you have, you’re interviewing us as well! Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. How we work : Locations & Flexible Working : Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles. We value meeting in person but there’s no pressure to come into the office, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. ✨ Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays ️. Teams also schedule time together often for work and play – in or around the office, or online. Set up a work schedule that delivers impact and fits your life. At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance. You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. ✨ Work the way that works for you with Monzo! Base salary £170k - £225k + Equity + _ ✈️ We can help you relocate to the UK ✅ We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences #LI-AL1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Director, Software Engineering Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow, from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets. Overview We are looking for a Director of Software Engineering to lead our core FMX trading team. You will own the delivery, culture, and growth of your team as we build a regulated trading platform from scratch, managing a group of 5 to 8 engineers. This is a hands-on leadership role: you will be deeply involved in technical direction while fostering a culture of innovation and continuous improvement. You will partner closely with FMX leadership, compliance, and our existing Fanatics Markets web engineering organisation to establish ways of working that can support 24/7 trading operations. We're pioneering the use of AI as a code collaborator across all of engineering. We need leaders who actively champion AI-assisted development, helping their teams adopt tools like Claude Code, Codex, or GitHub Copilot to maximise delivery velocity without compromising quality or regulatory compliance. Responsibilities: • Lead your team in exploring and applying new technologies and practices, cultivating a culture of innovation and continuous improvement to deliver a world-class regulated trading platform., • Collaborate closely with Product, Compliance, and other engineering leaders to develop cohesive solutions aligned with FMX strategic objectives and regulatory obligations., • Use data and metrics to guide your team's decision-making, tracking delivery velocity, reliability SLOs, and compliance posture as core team health indicators., • Champion a metrics-driven culture focused on measurable impact, from system uptime and latency to audit trail completeness and daily reporting accuracy., • Invest in the growth and success of your team, offer mentorship, support career development, and help shape the next generation of engineering leaders within FMX., • Oversee the development of scalable, reliable systems while driving modernisation of the Java codebase and new development in Go, Java and Kotlin., • Own engineering processes appropriate for a 24/7 regulated trading environment, sprint planning, on-call rotations, incident response, code review standards, and change management., • Build strong cross-functional partnerships with legal, compliance, and the wider Fanatics engineering organisation to influence technical and product direction., • Communicate complex technical concepts and regulatory requirements with clarity and confidence to stakeholders at all levels, including executive leadership., • Champion the use of AI-assisted development tools across your team, setting the standard for responsible adoption that meets regulated-environment quality and security requirements., • Stay on top of industry trends in regulated trading infrastructure and prediction markets, bringing fresh ideas that elevate team performance., • Be open to occasional travel for offsites, cross-team collaboration, or regulatory engagements. Qualifications: • 5+ years of experience in engineering leadership, with a strong ability to mentor, grow talent, and inspire technical excellence., • 10+ years of experience in software engineering, ideally with a backend focus (Java, Go, or similar)., • Background in regulated financial infrastructure strongly preferred, brokerage systems, futures or derivatives exchanges, or comparable regulated environments., • Experience designing and operating production systems with high-availability requirements (24/7 uptime, low-latency, mission-critical)., • Solid understanding of compliance obligations in regulated markets, including data sensitivity controls and insider trading restrictions., • Deep understanding of Agile and Scrum, with the agility to adapt in a fast-evolving 0 to 1 environment., • A history of successfully delivering complex, scalable solutions with a focus on reliability and correctness., • Excellent communication, influencing, and problem-solving skills, equally comfortable with engineers, compliance teams, and executive stakeholders., • Experience leading distributed or remote teams across multiple time zones., • Demonstrated experience using or evangelising AI development tools (Claude Code, Codex, Copilot, etc.) within an engineering team., • Degree in Computer Science or similar, or equivalent experience. Preferred Qualifications • Previous experience at a US-regulated financial exchange or licensed trading platform, • Familiarity with event-driven architectures in a financial context (Kafka, Kinesis, or similar)., • Experience with prediction markets or futures/options trading platforms., • Previous experience in a 0→1 or high-growth startup environment. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connections and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! Please note that visa sponsorship is not available for this position. We are open to fully remote candidates based in the United Kingdom. Remote employees may also be eligible for a home office setup stipend. By submitting your application, you agree to our terms of service and acknowledge you have read our _

Deep practitioner experience in IT service management (ITSM) and IT operations, with a proven track record of integrating AI and automation into service delivery, incident/change management and CMDB governance in hyperscale/cloud environmentsDemonstrated expertise in asset and dependency mapping, in

You may already be operating at Service Director level, or you may be ready for your first role at this level.

Natural Resources Wales, a Welsh Government-sponsored body, is seeking an Executive Director, Place Operations to lead its operational and regulatory services across Wales and turn strategic ambition into tangible outcomes for communities and the environment.

Alongside responsibility for People Services, you'll oversee a diverse portfolio spanning culture, venues, tourism, markets, bereavement services and a range of traded services. We're now looking for an exceptional leader to join our Corporate Leadership Team as Service Director - People, Culture &

Drive the successful delivery of various IT services, including break-fix services, dispatch services, managed services, cloud services, project management, application development and maintenance, infrastructure services, cybersecurity, and digital transformation initiatives. The Senior Director, E

Significant commercial finance experience in financial services, fund services, professional services, or a complex global B2B environment. The GFS Commercial Finance Director partners with business leaders and the Revenue & Strategy Head to operationalize commercial priorities, strengthen pricing d

As Service Director for Place and Infrastructure Delivery, you’ll take a live pipeline of major capital programmes and make it your own.

SPARCK, part of CGI, seeks a Director of Service Design & Experience Consulting to lead complex transformation programmes and shape strategic client relationships. You will grow multidisciplinary teams across service design, user research, content design and product design in a collaborative, suppor

This is an exceptional opportunity to join our Children and Education leadership team as Service Director - Education and Skills, a pivotal role at the heart of our improvement journey. We are building momentum, driving improvement and creating services that deliver the outcomes our residents deserv

Leekes Retail & Leisure Group is seeking an experienced Director of Home Installation Operations to lead conservatories, windows and doors, kitchens, bedrooms and bathrooms.

This role requires extensive experience in IT service delivery management, strong leadership skills, and a proven track record in enhancing customer experiences.

CSC is seeking a Commercial Finance Director – Revenue Performance, Pricing & Commercial Execution in London or remotely across UK.

The Apex Group is recruiting a Head of Service Development for Apex Unitas in the United Kingdom. This senior role designs and delivers the future operating model, building scalable, technology-enabled service capabilities to support growth across new products and jurisdictions.

Helping evolve task assignment and routing so work is allocated based on schedule, skill, capacity, prioritisation logic and live service needs. Raising the analytical and statistical bar across workforce planning and service performance, helping teams reason clearly about forecast error, AHT, workl

If you’re an experienced senior manager or director with an interest in Banking, Insurance and/or Wealth & Asset Management and want to further build on your industry knowledge and expertise, you can be certain that as a Tax Director within our team you’ll be joining a group which offers you unr

A leading hospitality firm in England seeks an experienced Operations Director to oversee operations within a growing pub company. The successful candidate will work closely with management and other departments, ensuring excellent service and consistent profitability across all locations.

A multidisciplinary consultancy in the UK seeks an Associate Director & Lead Fire Engineer to establish a new Fire Engineering service. The position offers a competitive salary and clear progression to Director as the team expands.

As Executive Director, Place Operations, you will lead NRW's operational and regulatory services across Wales, turning strategic ambition into tangible outcomes for communities, businesses and the natural environment. Executive Director of Place Operations- Natural Resources Wales. Join Natural Reso

This is an exceptional opportunity to join our Children and Education leadership team as Service Director – Education and Skills, a pivotal role at the heart of our improvement journey. This is a role with genuine influence and impact leading services that shape life chances from the early years t

As a Client Service Director, you will work closely with the Regional Director, the Business Development team, Account Directors and colleagues across WTW to deliver sustainable growth while maintaining the highest standards of client service. WTW is seeking a Client Service Director to join our Mid

Smiths Detection is seeking a commercially focused Finance Director to partner our Global Service organisation, a business area representing approximately 50% of the company's activity. Reporting directly to the Senior Finance Director, Group FP&A, this is a highly visible leadership role. This is n

Monzo is hiring for a senior role focusing on building the next generation of workforce systems.The position requires a data-product systems leader who can build scalable operational systems and lead through ambiguity.You'll shape technology and processes that enhance operational decisions in a comp

As a Director, Service Design & Experience Consulting, you'll lead complex transformation programmes, shape strategic client relationships and grow high-performing multidisciplinary teams across service design, user research, content design and product design. You'll combine human-centred design exp

Our client in Central London is creating a new fire engineering service from the ground up, with a clear path to Director. You will shape the service, build a team, and leverage in-house support across QS, PM and Development Monitoring.

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. We’re inventing the future of customer experience by delivering market‑defining business models, products, services, brand enga

Sandwell Metropolitan Borough Council invites applications for the role of Service Director – Education and Skills, a pivotal leadership position in our improvement journey.

A renowned cultural institution in the United Kingdom is seeking an experienced Head of Service Delivery & Operations to lead day-to-day technology services across multiple locations. The ideal candidate will drive ITIL process maturity and optimize service delivery using ServiceNow, managing a £3.

We're now looking for an exceptional leader to join our Corporate Leadership Team as Service Director - People, Culture & Traded Services. Alongside responsibility for People Services, you’ll oversee a diverse portfolio spanning culture, venues, tourism, markets, bereavement services and a range o

Service Director, Economy, Property and Regeneration Location: North East England Rate: £800 per day Contract: 3 Months ongoing Spencer Clarke Group are looking for an interim Service Director to lead a large local authority's Economy, Property and Regeneration functions. Responsibil

Client Services DirectorRemote UK with travel | Medical Communications | Senior Leadership Our client is a growing specialist medical communications agency seeking an experienc

Working closely with Plant Managers, Maintenance Managers, the Director of Group Asset Management and Executive leadership, you'll help ensure our sites have the materials, services and supplier partnerships they need to operate efficiently and support future growth. As Director of Procurement & Ser

In this role, you will ensure service excellence and strive for commercial growth while operating in a hybrid environment primarily located in Glasgow. A leading firm in pensions administration is seeking an experienced Client Director to manage client relationships and oversee Pension Administratio

I'm working with a fast-growing, independent marketing effectiveness agency to find a Client Services Director with 5+ years' MMM experience to own client relationships on large-scale, high-profile engagements. Client Services Director role, media agency/consultancy background. Com/in/joshsmithmbn#C

Director of Procurement & Service Management. Director of Procurement & Service Management. Working closely with Plant Managers, Maintenance Managers, the Director of Group Asset Management and Executive leadership, you'll help ensure our sites have the materials, services and supplier partnerships

As Director, Services Solutions Management, you will lead a team of highly skilled Services Sales professionals who help customers maximize value from their technology investments. This role sits at the intersection of Sales, Account Management, Professional Services, Customer Success, and Alliances

DXC Technology to hire for this role.Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.DXC Technology is committed to building diverse, inclusive teams.We welcome applications from all backgrounds and particularly enc

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.Our mission

Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challen

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.Our mission

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.

Why should you be part of our success story?As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities.