Service director jobs in WorcesterCreate job alerts

New Opportunity to take your career to the next level Are you a leader in the MCL Property Claims space looking for your next challenge ?Join our talented and dynamic team. You will based within commuting distance of London Job purpose:To carry out the loss adjusting of High Net Worth, Major Loss and other complex claims including subsidence and escape of oil. What will your day look like: ?? Join Our Team as a Specialist Claims Director – High Value & Complex Losses Are you ready for a role where your expertise truly makes an impact? We’re looking for a driven, detail-focused professional to join our team and deliver exceptional service to our Major & Complex Loss Unit (M&CLU) clients. If you thrive in a fast-paced environment, enjoy building strong relationships, and take pride in delivering work of the highest standard, this could be your next big step. Knowledge and Abilities: Required to have previous experience within a similar roleACILA , FCILA or other professional qualifications a preferenceTop quality interpersonal skillsAbility to work in a fast paced and changing environmentDependability and persistence are essentialProven track record of general property adjusting and high net worth.Experience of major losses is preferableCompletely flexible approach and adaptable to changing prioritiesAccustomed to working under pressure in a fast pace, demanding environmentFull, clean driving license required#INDUKI Benefits Career & Purpose • Davies Innovation Lab, • Leadership training programme, • Funding for professional qualifications, • The Davies Foundation, • Local charity funding, • Pennies To Heaven, • Employee Resource Groups, • Pension, 5% employee and 5% employer contribution, • My Choices at Davies provides; High Street discounts and Financial wellbeing hub, • Life assurance: x4, • Refer a Friend, • Cycle to Work Scheme, • Lease car salary sacrifice, • Davies Incentive Plan, • Wellbeing centre; move, munch, money & mind focus, • Discounts with 100's of UK retailers, • EAP; 24/7 confidential helpline, • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years, • Dress for your day, • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage, • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Executive Assistant / Office Manager Pippa’s Guardians provides an exclusive Guardianship service for students attending UK boarding schools and whose parents live overseas. We’re looking for an organised, proactive and trustworthy Executive Assistant & Office Manager to support our Managing Director and keep the office running smoothly day to day. This is a full-time hands-on role for someone who enjoys juggling priorities, supporting leadership and creating a welcoming, well-run office environment. This is a key role within the business, offering the chance to work closely with leadership and help shape a positive, well-run workplace. If you’re reliable, organised and enjoy both supporting people and keeping operations on track, we’d love to hear from you. To start your application please click "Fast Apply" now!

Job title: Director of Technology ConsultingReporting to: Partner - IT & Digital TransformationLocation: Based from Birmingham office with regular travel to client locations across UKContract: Full-time, permanent, hybrid Hours: Standard office hours with flexibilityRole Purpose: We are seeking a Director of Technology Consulting to join a successful and growing IT & Technology consulting practice, reporting to the Partner leading the practice. This is a senior delivery and leadership role. You will oversee the quality of consulting work delivered by the team, act as the sign-off point for key deliverables, and ensure a consistently high standard across all client engagements. Alongside oversight, you will also lead and deliver consulting projects, working with senior client stakeholders to shape recommendations and drive outcomes across our core service lines. This is not a pure sales role, but you will be expected to nurture client relationships, identify follow-on opportunities, and support the Partner in winning new work through credibility, insight, and outstanding delivery.Key Responsibilities: • Act as the quality gate and final sign-off for client deliverables i.e board reports, assessment outputs, due diligence reports., • Maintain delivery standards and ways of working across the practice., • Provide structured oversight across the client engagements i.e monitoring engagement timelines and budget, risks/issues and progress against outcomes., • Lead and deliver client engagements end-to-end along current service lines, including but not limited to :, • Fractional CIO / IT Director, • System specification & selections, • IT Due Diligence (ITDD), • Project Management, • Coach and develop consultants in the team., • Maintain and grow existing client relationships by spotting needs, proposing next steps, and shaping follow-on engagements., • Contribute to proposals for new work, working alongside the partner.Essential Experience :, • Significant experience in a technology consulting role., • Strong "real-world" experience of delivering complex projects/programmes with governance, structure, and stakeholder management i.e ERP Implementations, • Proven track record of producing executive-level outputs and presenting to senior stakeholders., • Experience leading teams and acting as a quality assurance / sign-off point for deliverables., • Exceptional written communication with the ability to craft clear, evidence-based executive reports with prioritised, actionable recommendations., • Outstanding verbal communication, being able to challenge appropriately, facilitate workshops, and influence at all levels., • Commercial awareness, understanding how to scope work well, manage client expectations, and deliver value.Must have criteria :, • Min 3 years of experience working in a consultancy role, • Hands-on experience of delivering technology projects i.e ERP implementation, WMS implementation etc, • Has produced executive reports and been signoff point for client reports, • Has line managed a delivery or consulting teamBenefits:If you wish to be considered for the role, please contact Joanne Harris on or email me on

Pineapple are partnering with a thriving, Worcester-based organisation currently seeking an experienced HR Team Leader to join their expanding department. The Role: Working closely with the HR Services Manager and Director of People Operations, you will lead a dedicated team of HR Administrators and Coordinators. Your mission is to ensure the delivery of high-quality, efficient, and customer-centric HR services across the entire employee lifecycle. Key Responsibilities: • Leadership & Mentorship: Lead, coach, and motivate a team of HR professionals, driving performance across onboarding, payroll, and offboarding., • Operational Excellence: Oversee daily operations ensuring strict adherence to SLAs and KPIs while identifying trends and mitigating risks., • Process Transformation: Lead digitalisation initiatives to streamline workflows, identifying opportunities for automation., • Compliance & Risk: Act as the HR professional for compliance systems (RTW, DBS, and Vetting), serving as the primary escalation point for complex transactional issues., • Payroll Integrity: Manage HR-related payroll queries with precision, implementing control measures to guarantee peak accuracy., • Stakeholder Collaboration: Partner with Payroll, Talent, and HRBPs to ensure a seamless, integrated service for all internal and external stakeholders. What You’ll Bring; • Proven Leadership: A track record of leading teams within an HR Service Centre or Shared Services environment, ideally in a medium-to-large organisation., • Systems Expertise: Adept at using HRIS and data analytics to monitor service delivery and drive excellence., • Compliance Knowledge: Deep understanding of Right to Work (RTW), DBS, and Data Protection Act obligations., • Efficiency Mindset: Experience in identifying and implementing workflow enhancements and automation., • Professionalism: The ability to maintain high levels of confidentiality and influence stakeholders at all levels., • Qualifications: CIPD qualification is desirable but not essential. The Perks • Generous Leave: 25 days holiday + 8 Bank Holidays + your birthday off!, • Flexibility: A "buy or sell" holiday scheme to suit your lifestyle., • Wellbeing: Private medical insurance, life insurance, and enhanced family-friendly leave., • Growth: Fantastic learning and development support, including opportunities to gain professional qualifications., • Extras: High street discounts and a competitive salary package. If of interest, please apply for a confidential discussion. Pineapple Recruitment Ltd is recruiting for this role on behalf of our client and is acting as a Preferred Recruitment Agency on an exclusive basis.

Strensham - Team Member - Costa Our Site Director, Kirk and his team at Strensham Services on the M5 near Worcester are looking for an energetic and adaptable Team Member to join their Costa team. You will be part of the prestigious Costa brand, creating and serving our delicious Costa drinks, pastries and freshly prepared food. So, you're sure to enjoy Costa Coffee as much as our customers do. We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age. What will set you apart? It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you've never been in a similar role before, don't worry! Because full training will be provided and you will be given everything you need to excel into an excellent Barista while helping you grow both personally and professionally. Here's what sets us apart: • Heavily discounted meals whilst on duty, • Up to 70% discount for you, family and friends at all Roadchef sites, • A cash bonus for every friend you refer, • Discounts on many high street and online stores via our Hapi app, • Free onsite parking, • Contributory pension after 3 months, • Access to Occupational Health support, • Employee Assistance program, • Mental Health First Aiders We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.

Strensham - Team Member - Pret Pret Team Member Junction 8 M5, Worcester WR8 0BZ As a team member in Pret you will create amazing sandwiches, baguettes, a selection of hot meals and snacks along with barista coffee and other drinks while providing a clean and friendly environment for our travelling customers. In Pret we are passionate in delivering a 5 star customer experience every time. We offer working patterns on either a full or part time basis, with a variety of shifts available. Our pay rates will vary depending on your age. What will set you apart? Our Site Director Ivan is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Experience in a customer facing or similar role would be an advantage, but it's not essential - full training will be provided. We'll give you everything to grow into an excellent member of the team while supporting your personal and professional growth. Here's what sets us apart: • Heavily discounted meals whilst on duty, • Up to 70% discount for you, family and friends at all Roadchef sites, • A cash bonus for every friend you refer, • Discounts on many high street and online stores via our Hapi app, • Free onsite parking, • Contributory pension after 3 months, • Access to Occupational Health support, • Employee Assistance program, • Wellbeing support Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Companies to work for 2026 with the highest 3 star accreditation for the 2nd year running. Our approach is simple: embracing everyone. From creating a culture where all employees can bring their best selves to work, to championing diversity and inclusion initiatives, we're committed to building a more equitable workplace for all.

Strensham - Customer Experience Leader - McDonald's Kirk, our Site Director at Strensham Motorway Services on the M5 near Worcester is looking for a Customer Experience Leader to join his McDonald's team. Joining the McDonald's team will give you the opportunity to provide our customers with the iconic "Big Mac '' or any other of their freshly prepared food and drinks while providing exceptional customer service. We offer working patterns on either a full or part time basis, with a variety of shifts available. Plus other great benefits: • Heavily discounted meals whilst on duty, • Up to 70% discount for you, family and friends at all Roadchef sites, • A cash bonus for every friend you refer, • Discounts on many high street and online stores via our Hapi app, • Free onsite parking, • Contributory pension after 3 months, • Access to Occupational Health support, • Employee Assistance program, • Mental Health First Aiders Ideally we would love you to have worked in a restaurant, bar, cafe, shop, or any type of catering or retail business and have a passion for providing a great customer experience and love working with people. Working within the team you will be responsible for driving the customer experience within the McDonald's unit. You will the Manager to maximise sales by providing great customer service that exceeds customer expectations, demonstrating a will do attitude at all times. Don't worry if you've never worked in a McDonald's environment before, because full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally. Who are we? We are the UK's 3rd largest Motorway Service Area provider with some of the UK's largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024. Our approach is simple: it's about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.

Job title: Director of Technology Consulting Reporting to: Partner - IT & Digital Transformation Location: Based from Birmingham office with regular travel to client locations across UK Contract: Full-time, permanent, hybrid Hours: Standard office hours with flexibility Role Purpose: We are seeking a Director of Technology Consulting to join a successful and growing IT & Technology consulting practice, reporting to the Partner leading the practice. This is a senior delivery and leadership role. You will oversee the quality of consulting work delivered by the team, act as the sign-off point for key deliverables, and ensure a consistently high standard across all client engagements. Alongside oversight, you will also lead and deliver consulting projects, working with senior client stakeholders to shape recommendations and drive outcomes across our core service lines. This is not a pure sales role, but you will be expected to nurture client relationships, identify follow-on opportunities, and support the Partner in winning new work through credibility, insight, and outstanding delivery. Key Responsibilities: Act as the quality gate and final sign-off for client deliverables i.e board reports, assessment outputs, due diligence reports. Maintain delivery standards and ways of working across the practice. Provide structured oversight across the client engagements i.e monitoring engagement timelines and budget, risks/issues and progress against outcomes. Lead and deliver client engagements end-to-end along current service lines, including but not limited to : Fractional CIO / IT Director System specification & selections IT Due Diligence (ITDD) Project Management Coach and develop consultants in the team. Maintain and grow existing client relationships by spotting needs, proposing next steps, and shaping follow-on engagements. Contribute to proposals for new work, working alongside the partner. Essential Experience : Significant experience in a technology consulting role. Strong "real-world" experience of delivering complex projects/programmes with governance, structure, and stakeholder management i.e ERP Implementations Proven track record of producing executive-level outputs and presenting to senior stakeholders. Experience leading teams and acting as a quality assurance / sign-off point for deliverables. Exceptional written communication with the ability to craft clear, evidence-based executive reports with prioritised, actionable recommendations. Outstanding verbal communication, being able to challenge appropriately, facilitate workshops, and influence at all levels. Commercial awareness, understanding how to scope work well, manage client expectations, and deliver value. Must have criteria : Min 3 years of experience working in a consultancy role Hands-on experience of delivering technology projects i.e ERP implementation, WMS implementation etc Has produced executive reports and been signoff point for client reports Has line managed a delivery or consulting team Benefits: If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)

We are a market-leading UK specialist in the out-of-home sector backed by a strong, ambitious group. Due to growth, we're looking for a driven business development professional to take ownership of a key market and accelerate its success. This role has been created to expand beyond our strength and established reputation within foodservice, offering real impact and career progression in a high-potential environment. BASIC SALARY: £58,000 - £68,000 BENEFITS: · Bonus · Car/Car Allowance circa £7,500 · 5% Pension · 25 days holiday + 8 bank holidays · Private medical cover LOCATION: Home based in and around the Midlands - hybrid model so weekly office visits (Shropshire) will be expected JOB DESCRIPTION: National Account Manager, Business Development Manager - Contract Manufacturing & Packing, Contract Manufacturing As our National Account Manager, you will take full ownership of growing our Contract Packing portfolio across the UK. Reporting directly to the Commercial Director, you'll play a pivotal role within the sales team, with the autonomy to shape strategy, win new business, and drive measurable revenue growth. KEY RESPONSIBILITIES: National Account Manager, Business Development Manager - Contract Manufacturing & Packing, Contract Manufacturing Key responsibilities include: · Creating and executing a clear, commercially focused sales strategy · Building and landing a strong pipeline of new business opportunities · Developing and expanding relationships with key clients through strategic account management · Monitoring market and industry trends as well as competitor activity to identify growth opportunities · Delivering new customer wins and incremental revenue growth · Collaborating closely with operational and technical teams to ensure propositions are both competitive and deliverable at scale. · Strategically aligned to the wider European group PERSON SPECIFICATION: National Account Manager, Business Development Manager - Contract Manufacturing & Packing, Contract Manufacturing Ultimately, you will already be a proven salesperson with the ambition and drive to take your career further. While a background in contract manufacturing would be advantageous, we are open to candidates from other fast-paced, growth-oriented sectors such as FMCG, Consumer Goods or Pharma. What matters most is your ability to approach a market sector with true ownership, treating it as your own business and making decisions through a strong commercial lens. Our ideal candidate will have: · A track record of managing your own agenda and developing a market segment/sector with autonomy and accountability · Experience in partnering with major UK/global customers or brand owners; embracing their strategies, talking their language, and developing join growth solutions · A proactive, entrepreneurial mindset with a constant focus on identifying the next opportunity · Experience generating your own business - while leads will be available, success in this role depends on your ability to prospect and create opportunities independently · A drive to identify win new business, and a passion for executing Previous experience in a contract packing / manufacturing environment is desirable but not essential. You need to have an innate understanding of how to develop new business through marrying our manufacturing capability to customer needs, driving joint solutions and growth and have a knowledge of how this service fits with the foodservice, but ultimately the right person with the right attitude and drive is the most important thing. THE COMPANY: We are a part of a larger group of 7 companies and have exposure and expertise in the Foodservice, and Contract Packing / Manufacturing arenas. We offer innovative products to wholesalers, retailers and brand owners, as a private label and co-manufacturing partner. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18410, Wallace Hind Selection

As part of this, two Client Service Director roles have been created to strengthen senior leadership across key regions – one in London, another in the North West UK. Drive service excellence and consistent client outcomes. Build and lead a team of Corporate Account Directors / Client Executives.

Strategic Sales Director – Tier 1 Service Providers (UK). Define and execute account strategies across key UK Tier 1 service providers. Develop multi-domain strategies across access, CPE, managed services, and customer experience.

We are now looking for the first Service Director for Economy, Regeneration and Assets: a senior and highly visible role at the heart of Cornwall’s ambitions for prosperity, sustainability and place‑shaping. You will shape a modern, joined‑up growth service with the confidence and capability t

A leading hospitality firm in England seeks an experienced Operations Director to oversee operations within a growing pub company. The successful candidate will work closely with management and other departments, ensuring excellent service and consistent profitability across all locations.

The ideal candidate should possess proven leadership in customer experience, coupled with skills in developing service excellence training programs. A leading care provider in the UK is seeking a Group Director of Patient Experience to enhance patient care standards by integrating luxury hospitality

The product suite amongst others includes fund administration services, SPV services, depositary, AIFM and strategic outsourcing solutions. Title: Fund Sales Business Development Director ("BDD"). Develop and maintain a strong network of referrals through external business partners including law fir

Service Care Solutions are recruiting on behalf of a local authority in Devon for an Assistant Director of Finance to join the team on a temporary basis. If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on 01772 208969 or email rachel

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. We’re inventing the future of customer experience by delivering market‑defining business models, products, services, brand enga

We’re looking for an experienced and customer-focused assistant director of service charges to lead the delivery of accurate, transparent and compliant service charges across Peabody’s portfolio of around 91,000 properties, with an annual value of approximately £110 million. Reporting to the Di

Director, Corporate Trust Client Service Executive. We’re seeking a future team member for the role of Director, Corporate Trust Client Service Executive to join ourteam. Vast client service or relationship management experience in the Corporate Trust or related financial services industry.

The Senior Director, IT Service Management is responsible for ensuring the readiness of the InvestCloud Private Markets Network (PMN) across product technology, participant service management, and IT operational elements. Own the Service Introduction plan and book of work, coordinating across Produc

Digital and Technology Services (DTS) designs, builds and runs the digital services of HMCTS. Our responsibilities include supporting, managing and developing digital services, and making sure they are legislatively compliant and fit‑for‑purpose. Our mission is to enable swift access to justice

Director, Corporate Trust Client Service Executive. Director, Corporate Trust Client Service Executive. Serve as the primary service escalation for a portfolio of high-value clients, ensuring proactive, responsive, and solution-oriented service.

A multidisciplinary consultancy in the UK seeks an Associate Director & Lead Fire Engineer to establish a new Fire Engineering service. The position offers a competitive salary and clear progression to Director as the team expands.

A local government authority in England is seeking a Service Director - Education and Skills to lead improvements in the education system.

This role requires extensive experience in IT service delivery management, strong leadership skills, and a proven track record in enhancing customer experiences.

Central Bedfordshire Council is seeking an exceptional leader to step into this key role of Service Director – Adult Social Care. You will oversee a broad remit spanning assessment, care management, provider services, mental health (under a S75 agreement), safeguarding and quality supported by a

East Sussex Fire and Rescue Service is seeking an outstanding and forward-thinking leader to join our senior leadership team as Assistant Director – Digital, Technology and Change. Assistant Director – Digital, Technology and Change – East Sussex Fire and Rescue Service Joint Headquarters. Rep

As Account Director – Business Development, Service Provider, you will play a pivotal role in acquiring new service provider partners in Germany while also driving significant growth with a select group of high-potential new partners in the UK. Account Director (Service Provider). Identify, target

A leading engineering firm in Greater London seeks a Director to strategically lead the Water Asset Design service line.

Director, International Tax and Transaction Service, Financial Services, London/Leeds. If you’re an experienced senior manager or director with an interest in Banking, Insurance and/or Wealth & Asset Management and want to further build on your industry knowledge and expertise, you can be certain

A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks.

Our new Service Director of Housing will be at the forefront of this transformation – leading the charge to modernise systems, refresh processes and policies, and tackle a legacy of challenges head‑on. While we have come so far, there is more to do; breaking down silos, embedding our values acro

A leading charitable organization in Greater London is seeking a Programme Director – Service Development to enhance education for autistic children.

Service Director - Education and Skills. Following a restructure across the organisation, including within children’s and education services, we have created three new posts within the directorate, and we are now seeking an outstanding. Working as a senior member of the directorate leadership team

A leading mental health provider in Greater London seeks a Service Director for the Men's Medium Secure Service.

We’re seeking a future team member for the role of Director, Client Service Manager to join our Client Services, Alternatives team. Proactively partner with Client Service Data, Insights & Analytics to identify trends, themes, and opportunities to improve service; own the end‑to‑end client ser

This is a client and internal-facing role charged with ensuring overall service quality, client satisfaction and a consistent client experience, working hand in hand with the Relationship Manager, Product leads, global service delivery teams, and cross functional internal stakeholders. We’re seeki

The Life Underwriting Director will play a pivotal role in managing and driving transformational change across their underwriting processes. Define the strategy and plan for Life Adviser Service Operations in alignment with the overall business strategy and goals. Drive and implement transformationa

A leading financial technology firm based in Greater London is seeking a Service Delivery Director to oversee cloud-based managed services. The successful candidate will drive service governance, manage multi-cloud operations, and ensure compliance with key regulatory standards. They should have sig

A leading consulting firm is seeking a Service Director for an interim role focused on Environment & Waste in Greater London. This position requires a senior leader with a proven track record in strategic leadership and service transformation.

A global enterprise is seeking an experienced Technology Services Director to drive the transformation of its technology services. This interim role focuses on leading the migration to Azure, stabilizing service quality, and implementing a scalable vision for service delivery.

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particu

A global leader in digital entertainment seeks a Director of Service Operations to oversee service excellence and vendor strategies across its technology functions. This role requires 10+ years in service operations and a proven track record of large-scale transformations.

A local authority in Devon is seeking an Assistant Director of Finance to provide strategic leadership within their finance teams.

Leading a workforce of around 600 colleagues, our new Service Director for Direct Services and a broad portfolio of critical frontline services, you will shape a single, coherent operating model across Prevention, Reablement, STAR (Home support service), learning disability provision, Day Opportunit

Reporting to the Executive Director of Adult Services, you will have significant adult social care management experience at a senior level, be innovative, have strong financial acumen, be educated to degree level or equivalent standard, and hold a suitable professional qualification related directly

You will manage the account management team which consists of Account Managers and Account Director with overall responsibility for key strategic clients to ensure a best in market level of service. Our client boasts a state of the art performance marketing platform, excellent client services and th

Director, Central Data Service will lead the strategic transformation of Keele’s data landscape. This role will act as the primary contact point to ensure the University develops a coherent approach to Data Services whilst recognising the different requirements across education, research and profe