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Manpower are currently seeking an interim Customer Account Manager, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of September 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £65,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE: This role sits at the heart of our Wholesale team – the driving force behind our Away From Home Ice Cream business. With bold ambitions to become the fastest-growing channel, we’re on an exciting journey to redefine what success looks like. With a strong support network in place to help you deliver against ambitious objectives, we’re looking for someone who thrives on making things happen and isn’t afraid to push boundaries as we our new ice cream business forward. As part of a dynamic team, you will lead our growth agenda across key wholesale partners. You’ll own the end-to-end management of your accounts – from forecasting to full P&L responsibility – while acting as a pivotal leader, collaborating with our channel teams to accelerate ice cream sales through strategic partnerships. This is a highly customer-facing role, requiring a candidate who loves building relationships, spending time with customers, and turning insights into actionable growth plans. If you’re passionate about driving results and shaping the future of our wholesale channel, this is your opportunity to make a real impact. KEY RESPONSIBILITIES: • Full responsibility for the business’ P&L in managed convenience for the UKI market, driving revenue, profitability, and market share in alignment with Europe & ANZ strategic goals., • Ensure that your account portfolio delivers against both short-term financial targets and long-term strategic growth goals., • Gain internal buy in from key senior stakeholders and unlock necessary budget, • Work with the field and channel leads and be the face of ice cream in front of your customers. Collaborate to develop a holistic future fit strategy and winning JBP., • Create and manage the rolling activity plan incl. promotions and continuously monitor the performance of your ice cream business, • Build strong, sustainable customer relationships with your customers and facilitate engagement at a more senior level in those customers, • Manage perfect execution of the activation plan by leading the key internal teams and focusing on the extensive activation plan across the channels, • Guide shopper and trade marketing team on total spend and appropriate investment levels based on ROI and commercial insights, • Proactive development of your skills and competencies, • Lead by example across the wider OOH Ice Cream team, showcasing the behaviours we expect across the organisation, supporting others when needed, • Organising your workstreams to maximise customer facing time and business delivery WHAT YOU NEED TO SUCCEED: • Experience in wholesale, • Ability to build and deliver strategy, • Experience of ice cream/frozen category or FMCG categories, • Strong communication and analytical skills, • Business fundamentals: strong commercial acumen, internal reporting accuracy, stakeholder management, and, at the category level, developing and executing the category growth plan., • Strong attention to detail and track record of delivering in role, • Ability to prioritise and manage workload, delivering to a deadline with accuracy., • Self-motivated and able to work to a brief with minimal supervision., • Love of being competitive and winning vs the market, • Influencing and relationship building both internally and externally at different seniority levels, • Analytical ability to draw insights from data Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Build strong, sustainable customer relationships with your customers and facilitate engagement at a more senior level in those customers Manage perfect execution of the activation plan by leading the key internal teams and focusing on the extensive activation plan across the channels Guide shopper a

We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards. Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If

Are you passionate about transforming retail spaces into high‑performing, commercially driven environments? We're looking for a talented Retail Micro Space Planner to join our clients dynamic Micro Space Planning team. In this role, you will: • Create accurate, visually engaging planograms across multiple categories, • Analyse SKU and brand performance to drive smarter space decisions, • Collaborate with Buying, Category Management, Marketing & Supply Chain Influence product visibility, shopper engagement, and commercial outcomes What you bring: ✔ Experience in micro space planning, gained within the retail sector ✔ Proficiency with tools like JDA/Blue Yonder or Spaceman ✔ Strong analytical mindset and exceptional attention to detail ✔ Ability to manage multiple projects and work cross‑functionally ✔ A passion for optimising space and elevating the customer experience This is a fantastic opportunity to grow within a global retail environment while shaping the layout of iconic retail locations. Our client offers a hybrid role coupled with a good benefits and bonus package

Working across some of the most iconic and up-and-coming womenswear brands, you are a true specialist who thrives on delivering exceptional styling and personal shopping services to our customers.You bring confidence, commercial awareness, and a strong understanding of the luxury retail landscape, w

We are working with a great brand activation agency.They focus on TTL/BTL campaigns for consumer engagement - on/off trade, sponsorships, OOH, events/festivals, social, etc.We’re looking for a Creative Lead who brings brands to life in the real world.Someone who can take big ATL ideas and turn the

Senior Personal Shoppers and Private Client Managers. Senior Personal Shoppers and Private Client Managers. Senior Personal Shoppers and Private Client Managers.

Personal Shopping team, delivering curated experiences and style transformations for our most discerning clients.You’ll act as a trusted style advisor, using your deep knowledge of fashion, design, and trends to craft an unparalleled shopping journey.Create tailored, one-on-one appointments for VI

Join Our Team as a Compliance Auditor (Mystery Shopper) Are you looking for a flexible part-time role that fits around your schedule?.

A leading recruitment agency is seeking a proactive Shopper Marketing Executive to manage customer promotions and communication activities within the UK retail sector. The position offers hybrid working, allowing you to thrive in a dynamic, collaborative environment while making a significant impact

Based at the Browns Boutique in Mayfair, we are seeking an experienced and driven Personal Shopper to join our in boutique team. The Personal Shopper will be responsible for building, maintaining and developing strong client relationships, providing expert style advice and driving sales through acti

The Role: Junior Personal Shopper. As a Junior Personal Shopper, you will be expected to manage and build on your portfolio of clients to drive the sales of luxury goods.

A leading recruitment agency in England seeks a Marketing Specialist to lead Shopper Marketing initiatives. You'll collaborate with Marketing and Commercial teams to drive impactful shopper communications and manage significant marketing budgets.

A luxury retail destination in London is seeking a Private Shopping Consultant to offer bespoke luxury services and curate exclusive wardrobes for discerning clients.The ideal candidate will possess strong personal styling expertise, a confident attitude, and a passion for luxury retail.Responsibili

A leading luxury fashion retailer in Greater London is seeking an experienced Personal Shopper to join their elite team.

A dynamic auditing firm is searching for enthusiastic individuals to fill a part-time Compliance Auditor role.This position offers flexibility, allowing candidates to balance work with other commitments.Auditors will perform varied tasks, including auditing supermarkets and betting shops, with an em

A leading snack company based in Uxbridge is seeking a Senior Shopper Insights Analyst for a 9-month fixed-term contract. Candidates should have experience with shopper insights and analytics, high proficiency in Excel and Tableau, and a proven ability to influence business stakeholders.

As a Live Personal Shopper, you will host shopping events for various video marketplaces. Shoppers are expected to host on average 5-7 events per week, with an average of 50-75 products per event.

A leading beverage company in the UK is seeking a Shopper Marketing Executive for a fixed-term 12-month maternity cover role. This hybrid position involves implementing shopper marketing strategies focusing on brands for Asda and Morrisons. Candidates should possess strong project management skills,

Develop and execute shopper‑led activation plans across Holland & Barrett, Gyms, and High Street accounts. Support budget tracking for shopper and activation spend within the remit of assigned customers. Experience in Trade Marketing, Shopper Marketing, or Retail Activation (in FMCG, Retail, or He

Also, you will have the responsibility to ensure shopping is integrated into marketing plans and programs as well as supporting the cross-category shopper insights agenda. Drives action oriented insights on innovation, communication and brand growth imperatives to shopper, customer and net revenue p

As a Personal Shopper, you will be responsible for supporting and developing relationships with Selfridges’ aspirational and Tier 1 VIP personal shopping clients, including our VSPs, all other Unlocked tiers and other newly engaged guests. As a Personal Shopper You Will.

Shopper Marketing Execution Plan. Lead the creation, activation, and performance measurement of Shopper Marketing strategies. Build a deep understanding of shopper behaviour-needs, preferences, and buying habits.

Working closely with the Senior Shopper Marketing Manager, this position is responsible for implementing effective shopper marketing strategies across the Asda customer, with addition support across Morrisons for both Soft Drinks and Beer portfolios. The Shopper Marketing Executive plays a pivotal r

Based at the Browns Boutique in Mayfair, we are seeking an experienced and dynamic Senior Personal Shopper to join our in boutique team. The Senior Personal Shopper is responsible for building, maintaining and growing strong client relationships, providing expert style advice and driving sales throu

A leading luxury retailer in Greater London is seeking a Personal Shopper to enhance relationships with VIP clients.

A leading consumer insights firm in Uxbridge is looking for a dedicated individual to drive consumer insights and retail strategies.You will analyze data to develop actionable insights and present your findings to key stakeholders.The ideal candidate will have experience in the FMCG/CPG industry and

Strong knowledge of retail environments, particularly grocery and/or travel retail, and how to influence shopper behaviour. A proactive, organised mindset and a genuine passion for retail, shopper trends and innovation. Shopper Marketing Strategist — Northamptonshire / Hybrid | up to £50,000.

My client is a dynamic and innovative shopper marketing agency, dedicated to creating impactful and engaging experiences that drive sales and build brand loyalty. They work with some of the world's leading brands, delivering cutting-edge shopper and experiential campaigns. Develop and implement inno

Candidates should have over 5 years' experience in Consumer/Shopper/Media Insight, with strong analytical and creative capabilities. The position emphasizes cross-functional collaboration to leverage insights on shopper behavior and drive performance. A leading snacks company based in Greater London

A leading global food company seeks a Shopper Insights Global Lead to drive the vision and strategy for shopper insights across markets. This role requires over 10 years of experience in Shopper Insights in the FMCG sector, with a focus on influencing senior leaders and shaping strategic impact. The

This is a wonderful opportunity for a Personal Shopper or Stylist who would like to offer their existing and new clients a truly 5 star experience with offerings from over 160 brands.

A luxury fashion retailer based in Greater London seeks an experienced Personal Shopper to join their boutique team.

A global electronics leader is seeking a Shopper Experience Manager in Weybridge, UK.

Performance-based rewards tied to issue resolution and customer feedback.Join us as a Technical Support Specialist and provide technical assistance to our users.If you have a knack for troubleshooting and resolving technical problems, we want you on our team!.Provide technical assistance and trouble

A market research company is seeking mystery shoppers across the UK to conduct evaluations of service quality by posing as customers.

A boutique creative agency in London is seeking an Account Manager or Senior to lead shopper marketing projects for drinks brands. The right candidate will bring a joyful presence to the team and have experience in shopper marketing, alongside excellent project management skills.

Drive action‑oriented insights on innovation, communication and brand growth imperatives to shopper, customer and net revenue planning teams. Experience in using retailer/customer data, shopper insights and analytics to develop compelling retail customer plans ideally in the FMCG/CPG industry. Sen

A luxury fashion house is seeking a full-time Sales Associate for their Selfridges concession in London.The role involves developing client relationships, providing high standards of customer service, and maximizing sales potential.Candidates should have a strong knowledge of Ladies Ready-to-Wear an

As a Senior Personal Shopper, our mid-tier of personal shopper, you will be responsible for managing and growing relationships with Selfridges' core personal shopping customers, including our VSPs (£10k+) and VVSPs (£20k+) tiers, along with new high-net-worth clients shopping by appointment. Senio

The Shopper & Media Insights Sr Manager role, within the CMI team, is responsible for partnering with the Shopper Marketing, Media, and Brand Marketing teams to bring expertise and drive insight driven decision making on media effectiveness, our shoppers and channels into our plans. The Consumer & M

The role involves leading shopper marketing initiatives for major retailers, driving integrated campaigns, and collaborating with sales and creative teams.

A forward-thinking consultancy in London is looking for a Project Manager for its Shopper Marketing Team.

A leading luxury shopping destination in the United Kingdom seeks a Personal Shopper to deliver exemplary service and build lasting relationships with clients.

We are looking for mystery shoppers all over the country to conduct field surveys.

Support budget tracking for shopper and activation spend within the remit of assigned customers. Experience in Trade Marketing, Shopper Marketing, or Retail Activation (in FMCG, Retail, or Health & Wellness). The Shopper & Trade Marketing Executive will play a key role in delivering best‑in‑clas