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Job Title: Retail Insight Specialist Location: Flexible / Remote Overview: We are seeking a detail-oriented and motivated Retail Insight Specialist to join our team. In this role, you will act as a day-to-day shopper, visiting various retail stores to purchase items funded by the company. Your task will be to leave comprehensive reviews on the products you buy, assessing quality, pricing, availability, and overall shopping experience. This is an exciting opportunity to contribute valuable insights that shape retail strategies. Responsibilities: - Visit retail stores regularly as a typical shopper to purchase designated items funded by the company. - Evaluate product quality, customer service, store ambiance, and overall shopping experience. - Provide detailed, objective feedback on each item purchased, including its usability, value, and quality. - Complete and submit reviews and reports promptly, following provided guidelines. - Ensure confidentiality and act as an impartial consumer during store visits. - Meet deadlines for product reviews and reporting as assigned. Requirements: - Must be 18+ years old. - Must have lived at your current address for a minimum of 3 years. - Strong attention to detail and ability to provide clear, unbiased feedback. - Excellent written communication skills to deliver thorough and actionable reviews. - Self-motivated with the ability to manage time effectively and meet deadlines. - Comfortable working independently with minimal supervision. - A passion for retail and consumer products. Benefits: - All items purchased are funded by the company. - Flexible working hours with the ability to work remotely. - Paid per assignment. Join our team and help shape the retail experience with your valuable insights!
• Sales Management - Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. • Customer Service - Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. - Applying Camper’s Customer Services policies: o Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. o Knowing how to transmit product benefits and care tips to the customer. o Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. o Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. • Operations and Procedures - Store Operations: o Opening and closing the Store. o Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. o Correctly controlling and managing the cash register. Handling the POS-terminal. o Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. - Image: o Implementing Marketing and Visual Merchandising policies and strategies. o Complying with the Uniform Policy established by the Company. o Keeping the store area clean and tidy. JOB DESCRIPTION 2 o Keeping the staff room clean and tidy. o Immediately informing of any maintenance incidents. - Business Knowledge: o Knowing the commercial and brand trends of the Company and its competitors in the sector. o Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). o Knowing Camper’s Customer Services policy. o Knowing the Marketing and Visual Merchandising policies and strategies. o Knowing the SAP tool and its application.
We are looking for a passionate Deli Assistant! A Deli Assistant is in charge of the sale of fresh products such as cheeses and cured meats. It is a highly specialized job that opens up many opportunities. We take care to guarantee you all the necessary training, the only requirements are basic manual skills in the use of work tools such as knives, slicers and an advanced knowledge of the English language. Extra Benefit •Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus •In the birthday every employee can request to store manager day off
We are looking for a passionate barista! Who knows how to care of our products and custumers. Monthly payment. Italian Speaking. Experience required. Extra Benefit: •Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus • In the birthday every employee can request to store manager day off.