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Experience the power of a game-changing career. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor. • Hourly rate of £12.75, • Hybrid model – A mix of days on site based in Belfast City Centre & the comfort of your own home., • Full time permanent position – Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday. As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism. What’s in it for you • Discount on car and home insurance with AXA!, • 28 days paid holidays., • Refer a friend incentive., • Employee Assist Program- a range of support and resources, accessed free., • Wrkitplatform- access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources., • PUREGYM Discount & 0% joining fee., • Free healthcare cover for you and your dependents with pension (after one year), • UNUM Dental cover- comprehensive cover enabling you to claim back costs of dental care for you and your dependents., • Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Concentrix is a great match if you: • Are proficient or bilingual in German and English (oral and written)., • Social media or content moderation experience (desired)., • Minimum of 6 months customer service experience (mandatory)., • Are fully flexible between 8am-12am Monday to Sunday., • Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home, • Have a spotless record, free from any credit, criminal or disciplinary issues Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom’s law, only applicants who are legally authorised to work in the UK will be considered for this position. Job Type: Full-time Benefits: • Employee stock purchase plan, • On-site gym, • On-site parking, • Private medical insurance, • Referral programme Work Location: Hybrid remote in Belfast BT1 3NR

Value, Strategy & Promotions Manager Location: Belfast Permanent Join Musgrave A Legacy of Innovation, Community, and Excellence Musgrave is one of Europes most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey. As we continue our journey toward becoming Irelands most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our Trading (Buying) team as aValue, Strategy & Promotions Manager. This role is responsible for the development and implementation of the Musgrave Northern IrelandValue Strategy incorporating Own Brand, Base Price, Promotions, Added Value and Loyalty. Working closely with the Category Managers and their teams, as well as cross functionally with the Supply Chain, Trading Finance, Sales and Marketing teams, the Value Strategy and Promotions Manager will play a key role in evolving our current value proposition to consistently deliver a winning market proposition for our brands. What you will be doing: Lead and shape the overall Value Strategy, ensuring that it remains relevant to consumer sentiment and shopper missions, and is aligned with the MNI Commercial Plan Develop, maintain and ensure compliance with all Value, Pricing and Promotions Policies and Procedures Leverage One Musgrave opportunities by embracing an enterprise approach to all aspects of our Value Framework Support the development and delivery of the Own Brand strategy for NI Play an integral role within cross-functional teams to develop, manage and deliver the Retail Value Commercial Plan and Brand Planning calendar in line with agreed timelines including managing the content of the Promotional Execution Plan (PEP) and ensure the Trading element of the SIO process is delivered in full, and on time. Manage all Value-related Service Now activity in line with agreed Trading Operations SLAs. Contribute to key strategic projects, including initiatives such as Project Omega and the development of the MNI Loyalty App. Build collaborative relationships with our Retail Partners and store colleagues to improve ways of working through regular store visits and ongoing engagement. Represent Trading at key forums including Brand Planning, Steering, and Retailer Engagement sessions. Provide updates on the Value agenda to the Management Team, Executive Team and Board as required. Support Commercial Governance and Compliance reporting where required including management of the annual Promotions Budget and Own Brand reporting KPIs. Provide relevant updates on upcoming value-related legislation and wider changes across the retail landscape. What we are looking for: 3 years+ of progressive experience in a fast-moving commercial / administrative role Proven people management and leadership experience Excellent interpersonal, presentation and influencing skills and an ability to interact at all levels of the organisation and manage multiple commercial projects simultaneously Structured, organised, and methodical with excellent time management skills and a passion for delivery of continuous process improvement Proven commercial acumen and experience of translating consumer insight into innovative and differentiating market leading shopper propositions Highly numerate and strong on data analysis and interpretation underpinned by excellent IT skills including Excel & Powerpoint. Nice to have: Knowledge of the Northern Ireland, Ireland and UK Grocery industry a distinct advantage Knowledge of Trading / Commercial Promotional process and internal systems Why Musgrave: Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning. Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact Innovation Focus: Be part of a company that values forward-thinking solutions Community Focus: Be part of a company that truly values its communities and strives to make a positive impact. Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation. Ready to make an impact? Apply now and be part of a forward-thinking company that values your expertise and vision. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely. TLNT1_NI