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Location: Hemel Hempstead Salary: £21,157.50 - £24,784.50 + OTE Hours: Monday – Friday, 9am – 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks: • Support your customer base by managing and exceeding expectations., • Identify and create opportunities that benefit your customers., • Making sure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate., • Handle both incoming and outgoing customer sales and service calls., • Create and manage various cases through CRM., • Work through your call alerts, and check for signs of fraud., • Develop product knowledge to educate customers in alternative services. e.g. Mobiles, Connectivity, VoIP., • Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved, • Handle general billing queries., • Understand & pre-empt competitor risk, • Use company reporting mechanisms to prioritise your daily/weekly actions., • Handle customer feedback and complaints both on the phone and in writing., • Assist other departments to resolve customer-based challenges. Skills & Experience: • Customer service or Sales experience., • Excellent communication skills., • A proactive, positive (win-win) attitude., • Office 365 knowledge desirable but not essential, • Someone who thrives in fast paced environments and can easily adapt to change., • Proactive approach and ability to bring new ideas to the team., • Ability to forge lasting relationships with customers and partners., • Good time management skills and ability to prioritise workload. Additional Benefits: • 21 Days’ holiday rising to 25 after 5 years of service, • Birthday off, • Childcare vouchers, • Employee mobile package, • Holiday Purchase scheme, • Retail discounts, • Discounted gym membership We Offer: • A competitive salary and bonus structure, • Full training, • Ongoing personal development, • A bus and fun working environment SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Location: Hemel Hempstead Salary: £21,157.50 - £24,784.50 + OTE Hours: Monday – Friday, 9am – 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks: • Support your customer base by managing and exceeding expectations., • Identify and create opportunities that benefit your customers., • Making sure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate., • Handle both incoming and outgoing customer sales and service calls., • Create and manage various cases through CRM., • Work through your call alerts, and check for signs of fraud., • Develop product knowledge to educate customers in alternative services. e.g. Mobiles, Connectivity, VoIP., • Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved, • Handle general billing queries., • Understand & pre-empt competitor risk, • Use company reporting mechanisms to prioritise your daily/weekly actions., • Handle customer feedback and complaints both on the phone and in writing., • Assist other departments to resolve customer-based challenges. Skills & Experience: • Customer service or Sales experience., • Excellent communication skills., • A proactive, positive (win-win) attitude., • Office 365 knowledge desirable but not essential, • Someone who thrives in fast paced environments and can easily adapt to change., • Proactive approach and ability to bring new ideas to the team., • Ability to forge lasting relationships with customers and partners., • Good time management skills and ability to prioritise workload. Additional Benefits: • 21 Days’ holiday rising to 25 after 5 years of service, • Birthday off, • Childcare vouchers, • Employee mobile package, • Holiday Purchase scheme, • Retail discounts, • Discounted gym membership We Offer: • A competitive salary and bonus structure, • Full training, • Ongoing personal development, • A bus and fun working environment SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Location: Hemel Hempstead Salary: From £26,000 + OTE Hours: Monday – Friday, 9am – 5.30pm We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers, billing over £50,000 per month. Key Tasks: • Support your customer base, managing and exceeding their expectations., • Identify and create opportunities that benefit your customers, • Performing account reviews, • Ensure your customer retention is as impressive as the rest of our teams and be a contributor to our 99.5% retention rate, • Handle both incoming and outgoing customer sales and service calls, • Create and manage cases in Dynamics CRM, • Work through call alerts, and check for signs of fraud, • Develop a good product knowledge to educate customers in alternative services. e.g. Mobiles, Connectivity, VoIP. ITaaS and Cyber, • Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved, • Handle general billing queries, • Understand & pre-empt competitor threats, • Use company reporting mechanisms to prioritise your daily/weekly actions, • Handle customer feedback and complaints both on the phone and in writing, • Assist other departments to resolve customer-based challenges Skills & Experience: • Customer service, Account management or Sales experience., • Excellent communication skills., • A proactive, positive (win-win) attitude., • Ability to recognise and pursue a sales opportunity, • Office 365 knowledge competency, • Proactive approach and ability to bring new ideas to the team., • Ability to forge lasting relationships with customers and partners., • Good time management skills and ability to prioritise workload. Benefits: • 21 Days’ holiday rising to 25 after 5 years of service, • Birthday off, • Childcare vouchers, • Employee mobile package, • Holiday Purchase scheme We Offer: • A competitive salary and bonus structure, • Full training, • Ongoing personal development, • A busy, fun working environment Benefits: • 21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years, • Extra day off for your birthday, • Buy holiday scheme, • Employee Assistance Programme, • Free onsite parking, • Enhanced company sick pay, • Discounted retail vouchers, • Reduced gym membership, • Annual salary review, • SCG mobile benefit, • Employee referral bonus *Please note that unfortunately this role does not provide visa sponsorship opportunities, all candidates must have the right to work in the UK. SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

We are recruiting for a Customer Compliance Support Advisor to join a successful and growing company based in St Albans. Our client is one of the leading players in their field and are recognised for their high levels of customer service. They're a friendly, sociable company with a relaxed yet professional atmosphere!\n\nThe main purpose of the role is to support the Compliance Manager with the monitoring of client accounts and due diligence. It is a great opportunity for someone looking to get into a compliance role or perhaps you are looking to further your customer service career!\n\nWhat’s in it for you?\n\n * Salary: Up to £30k depending on experience\n\n * Hours: Shift work/rota – normal hours: 9am to 7pm on Mondays and 9am to 5.30pm Tuesday to Friday\n\n * 40 hours per week, including some weekend work (hours to be discussed)\n\n * Hybrid working available once trained, 2 days WFH, 3 days in the office\n\n * Generous bonus scheme after 6 months\n\n * 25 days holiday (increasing to 30 after 2 years)\n\n * Contributory pension scheme\n\n * Life insurance benefit (4x salary)\n\n * Enhanced parental leave.\n\n * Private medical insurance\n\n * Discounts scheme for gym membership, travel and cinema\n\n * Free parking\n\nKey responsibilities:\n\n * Categorising, verifying and assessing customer KYC documentation. Checking for authenticity and any signs of potential financial vulnerability on financial statements\n\n * Responding to ad-hoc business and customer questions and queries in relation to compliance\n\n * Escalating questions to appropriate senior staff members using the correct channels when not able to answer them personally\n\n * Reviewing customer declared income and savings figures where there are signs of obvious inaccuracy or inconsistency\n\n * Undertaking Marketing Affiliate PEP and Sanction checks\n\n * Reviewing advertising platforms and affiliate partners to ensure that holding a relationship with such partners would not lead to a breach of any regulatory requirements\n\n * Assessing whether customers across brands with similar personal details are the same person.\n\nWhat the employer is looking for:\n\n * Experience interacting with customers over the telephone\n\n * Be sensitive, professional, and resilient when conducting customer interactions\n\n * Have excellent attention to detail and have strong written and oral communication skills\n\n * Be intellectually curious and have the confidence to follow up compliance concerns using your own initiative\n\n * Have proven organisational skills, with the ability to prioritise, multi-task and work under pressure\n\n * Have the ability to develop good relationships with other departments and with clients\n\n * Available to work evenings and weekends to align with when our customers are most contactable. The successful candidate can choose between shift patterns, working one day either every weekend or every other weekend, with a day off in lieu during the week\n\nRed Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.\n\nPlease note due to the number of applications we often receive; only shortlisted applicants will be contacted

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment EnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPECompany Website

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment EnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPECompany Website

We are looking for an experienced Signage Installer to join our teamPreference/requirementsFull Driving LicenseIPAF/PASMA/CSCS CARDABLE TO INSTALL ALL TYPES OF ILLUMINATED AND NON ILLUMINATED SIGNAGESITE ATTENDANCE TO INSTALL WINDOW GRPHICS AND HOARD

You will be required to maintain and install signs in North & North West London, finishing the day in either North or North West London, you will not be required to return to SE London until the following morning. You will be erecting Estate Agent signs of all shapes and sizes both residential and c

A major infrastructure management organization in the UK is looking for a Principal Road Markings and Signs Engineer to join their Asset Management division.

The role involves driving to various locations, erecting signs, and ensuring customer satisfaction.

This is a full-time, on-site role located in the City of Bristol for a Fitters Mate.The Fitters Mate will support the installation team with daily tasks, including assembling and installing signage, ensuring the quality of fittings, handling materials, and maintaining a clean and safe work environme

A leading signage company in the UK is seeking a Large Format Print Operator to join their production team.In this role, you will be responsible for operating large format printers and producing high-quality signage and graphics.Ideal candidates will have experience with large format printing and kn

The role involves collecting and managing roadwork signs, conducting safety inspections, and assisting line teams.

A signage installation company based in Bristol seeks a full-time Fitters Mate to support their installation team.This role involves assembling and installing signage, maintaining safety standards, and ensuring quality fittings.Ideal candidates should possess basic tool knowledge and a proactive att

A major transport infrastructure organization in the UK is seeking a Principal Road Markings and Signs Engineer to join their Asset Management division. In this role, you will provide technical expertise for managing roads and signs, ensuring asset decisions meet business objectives.

Join One of the UK's Leading Signage Companies.Working with national brands and blue‑chip clients across the UK, our team combines creativity, technology, and craftsmanship to produce signage that makes a lasting impression.As our business continues to grow, we’re looking for a.This is a fantast

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us