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Gravitiq is a consumer brand group that builds and scales health, wellness, and beauty brands into profitable omnichannel category leaders. We are seeking a Supply Chain Manager to lead and coordinate the operational delivery of our supply chain, ensuring products are consistently available across all channels. This role will be responsible for demand planning, inventory management, procurement coordination, and retail fulfilment, ensuring efficient stock availability and smooth operations across the business. You will work closely with teams responsible for production, new product launches (NPD), and third-party logistics (3PL) to support seamless product flow, maintain service levels, and drive operational excellence. Key Responsibilities: • The role is responsible for leading and coordinating all operational aspects of the supply chain for Skincare brand portfolios— fast-growing skincare brand expanding from e-commerce into major retail channels., • The role ensures consistent product availability through effective demand planning, inventory management, procurement coordination, and retail fulfilment, while collaborating closely with teams managing production, new product introductions, and 3PL logistics.The ideal candidate will have strong experience in the skincare or cosmetics industry and proven expertise managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora etc.)., • Lead demand planning processes to support sales, marketing, and product launch forecasts., • Monitor product flow from suppliers to warehouses and onward to customers and retail partners., • Coordinate with cross-functional teams to ensure supply readiness for new product launches and promotional campaigns., • Build and maintain accurate forecasts across e-commerce, Amazon, and retail channels., • Optimize inventory to balance service levels and working capital., • Analyse sales trends to anticipate supply risks and adjust plans proactively., • Manage lifecycle inventory, including launches, promotions, and discontinuations., • Liaise with procurement teams to communicate production forecasts and packaging requirements., • Track purchase orders and ensure supplier performance meets timelines and quality expectations., • Support cost optimization through better planning and supplier collaboration., • Ensure on-time, compliant delivery to major retail partners., • Collaborate with 3PL and logistics teams to resolve fulfilment issues., • Monitor retail KPIs such as OTIF, case fill rate, and lead time, and implement corrective actions., • Work with Sales Operations and Customer Service to address delivery-related issues., • Maintain accurate inventory and product data, • Prepare reports on supply, demand, and inventory performance for leadership., • Identify process improvement opportunities to enhance efficiency and reduce costs., • Work closely with Brand, Finance, and Product Development to align supply chain operations with business priorities., • Provide operational insights for financial forecasting, promotions, and planning. Requirements: • 5–8 years of supply chain, demand planning, or operations experience in skincare, cosmetics, or personal care., • Proven experience managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora), • Experience managing multi-channel supply operations (e-commerce + retail)., • Strong understanding of inventory management, logistics, and supply/demand planning., • Familiarity with ERP and inventory management systems., • Analytical and data-driven decision-making., • Excellent stakeholder management and communication skills., • Highly organized, detail-oriented, and adaptable in a fast-paced environment., • Process improvement mindset., • Passion for skincare, beauty, and operational excellence.

Location: West London (2 days per week onsite) Salary: £60,000–£65,000 + 15% Bonus The Opportunity This is a high-impact opportunity to join a rapidly growing beauty business at a pivotal stage in its eCommerce journey. With eCommerce currently accounting for approximately 25% of total revenue and ambitious plans to increase this to 50%, the business has recently launched Amazon 1P, Amazon 3P and THG partnerships and is investing heavily in accelerating online growth. You'll take full ownership of key online accounts, with a particular focus on Amazon 1P, the company's biggest growth opportunity. This role combines commercial account management, strategic planning and hands-on execution within a fast-paced, entrepreneurial environment where ownership, accountability and collaboration are highly valued. Key Responsibilities • Own the commercial performance of Amazon 1P and key eCommerce accounts., • Develop and execute strategic growth plans to deliver ambitious revenue and profitability targets., • Build strong relationships with retail partners and identify opportunities to accelerate growth., • Lead forecasting, promotional planning, reporting and performance analysis., • Drive digital shelf excellence, online activation and retail media initiatives., • Partner closely with Marketing, Supply Chain and Finance to ensure successful execution and operational readiness., • Analyse sales, profitability and ROI to identify opportunities and inform decision-making., • Monitor market trends, competitor activity and customer performance to shape future strategy., • Contribute to the wider eCommerce growth agenda and play an active role in scaling the channel. About You • Proven experience managing Amazon 1P and/or major eCommerce retail accounts., • Strong commercial acumen with the ability to confidently analyse and communicate performance data., • Track record of delivering sales growth, profitability improvements and market share gains., • Comfortable operating in a hands-on environment where you'll own projects from strategy through to execution., • Strong stakeholder management skills and the ability to work cross-functionally., • Experience within beauty, skincare, personal care, health or FMCG is preferred., • Proactive, resilient and motivated by building and growing something rather than simply maintaining it. Why Join? • Opportunity to play a key role in a business undergoing significant eCommerce growth., • High visibility and influence within a lean, collaborative team., • Real ownership and autonomy., • Exposure to strategic decision-making and senior leadership., • Clear opportunity to make a measurable impact on business performance.